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Milliman Student Loan Consulting Services


Independent and transparent analyses
of your private student loan default risk




WHO NEEDS AN INDEPENDENT EXPERT TO ANALYZE                                   or sells these securities. Milliman’s independence prevents
DEFAULT RISKS ASSOCIATED WITH YOUR PRIVATE STUDENT                           potential conflicts of interest.
LOAN PORTFOLIO?
ƒƒ Investment banks who underwrite private student-loan-backed             ƒƒ Credit focus. Our practice has been involved in credit
   securities (SLBS) or who hold private student loan auction-rate            analyses since the early 1990s with a strong emphasis on
   securities (SLARS) on their balance sheet                                  credit risk modeling.

ƒƒ Schools with private student loan funds                                 MILLIMAN’S DEFAULT RISK MODEL
                                                                           By analyzing the default risk of private SLBS or SLARS on your
ƒƒ Lenders who originate or service private student loans                  balance sheet, whole loans in your origination channel, or the risk
                                                                           associated with your school’s fund portfolio, you will be in a better
You are part of an increasingly important private student loan             position to understand your financial health. Our model uses the
market, yet may find yourself with a difficult task determining the        following components to determine the overall default risk of your
default risk associated with your loans, particularly now during           private student loans:
these troubled economic times. You can understand better what
this risk means to you and how you can address it by engaging              ƒƒ Performance to date . Collateral persistency, loss, and
Milliman’s student loan consulting team and tapping into our                  delinquencies help gauge performance thus far for the
default risk services.                                                        collateral and can be used to estimate future performance.

BENEFITS OF THE MILLIMAN DEFAULT RISK MODEL                                ƒƒ Loan-level underwriting characteristics. Specific
What makes Milliman private student loan default analyses                     characteristics of borrowers, co-signors, and schools quantify
so valuable?                                                                  credit performance by individual loans.

ƒƒ Improved decision making . With no government                           ƒƒ Economic environment . The model leverages economic
   guarantee, private student loans are vulnerable to default risk.           variables such as unemployment to capture external risk in
   Understanding the terms of your risk is critical for making                the market.
   decisions regarding the profitability of your student loan
   portfolio.                                                              Get the help you need to assess the default risk associated
                                                                           with your private student loans. Contact Milliman today
ƒƒ Respond to SEC changes. On April 7, 2010, the SEC                       to find out more about how to put independent and
   proposed changes to Regulation AB to help enhance the data              transparent default risk analyses to work for you.
   available to investors of securitizations. Rely on Milliman to
   analyze this new information to provide the insight required to          Figure 1: Select Illustrative Variables That Drive Private 		
   attract potential investors.                                                       Student Loan Default

ƒƒ Enhanced transparency. Greater transparency puts your
   company in a better position to access financial markets.                                                School Type       Interest Rate

                                                                                                            Degree            Origination Channel
ƒƒ Reduced overhead. Milliman’s expertise helps companies avoid
   the onerous and expensive task of acquiring or developing in-                                            FICO              Dropout Rate
   house expertise.
                                                                                                            Co-Signer         Unemployment Rate
Milliman distinguishes itself by offering the following:
                                                                                                            Debt              Performance To-Date
ƒƒ Independent valuation. Holders of SLBS or SLARS and
   schools who have received outside funding all too often obtain                                           Starting Salary
   estimates from an investment bank or broker that also buys

Ken Bjurstrom                               Leighton Hunley                             Mike Schmitz
ken.bjurstrom@milliman.com                  leighton.hunley@milliman.com                mike.schmitz@milliman.com
+1 262 796 3325                             +1 262 796 3307                             +1 262 796 3322                              milliman.com
Milliman Credit Risk Brief


Understanding the student loan market




Leighton Hunley

If you or anyone you know has college-age children, then you are                                Risk and realism
likely familiar with the economic realities of an education nowadays.                           Where do private lenders in the student loan market find themselves
Some of the numbers can be very startling. According to the College                             now? One of the lessons of the recent economic downturn has been
Board, total costs at a private university, factoring in books and travel                       the simple reality that risk can bring a very tangible downside, and
as well as tuition, room and board, and other expenses, are now                                 the private student loan market is no exception. Earlier this year, the
closing in on $40,000 for a single year.1 That’s nearly $160,000 for                            U.S. Department of Education (DOE) reported that the default rate
a four-year degree.                                                                             for federally guaranteed student loans was 6.7% for fiscal year 2007,
                                                                                                as shown in Figure 1. That represents a 2.1% jump in the default rate
Where are today’s graduates finding their tuition funds? The growth                             over the 2005 fiscal year and the highest rate since 1998.7
in federally subsidized student loans, according to the College Board,
has slowed from an average annual rate of 10.8% in adjusted dollars                             Moreover, as troubling as the rise is, it probably still underestimates
for the 10-year period from 1977-78 to 1987-88 to 5.5% across much                              the magnitude of student loan defaults. This is because the DOE’s
of the first decade of this century.2 Given these circumstances, it’s no                        cohort default rate is calculated using the cumulative number of
wonder that private student loan lenders have stepped forward to fill                           borrowers who stop paying on their loans within the first two years
the gap. But now that they’re in it, do they know how to prepare for the                        after entering repayment, which is generally believed to be too short
potential downsides of the student loan market?                                                 a timeframe to make an accurate assessment. Defaults can and do
                                                                                                occur at later times, according to a 10-year follow-up study by the
The opportunity                                                                                 National Center for Education Statistics (NCES), a part of the DOE,
The evidence for the crying need that drives this market is more                                which found that students typically default on their loans four years
than ample. Published college tuition and fees soared 439%                                      after graduating from college.8
(unadjusted for inflation) from 1982 through 2007, while median
family income increased 147% over the same time period, according                               Another important point: The NCES study, which tracked the debt
to the National Center for Public Policy and Higher Education, a                                status of 1992-1993 college graduates, found the default rate to
nonpartisan organization.3                                                                      be nearly 10%. But this figure is an overall rate. Some sub-groups
                                                                                                had decidedly higher default rates, as can be seen in Figure 2. For
Yet federal student loan options available offered by the William D. Ford
Federal Direct Loan Program in many cases cover only a fraction
of college costs. The current Stafford four-year limit of $27,000
covers only roughly 65% of a public four-year institution’s tuition     National 1:
                                                                         Figure
                                                                                 Student Loan Default Rates By Cohort Year
and fees, or 30% of a private college’s costs, if the schools’           National Student Loan Default Rates by Cohort Year
prices were frozen at today’s levels (less if prices continue             8
to increase). Subsidized Stafford loans, which are available
to students who can show financial need, fell to 34% of total             7

student loans in the 2008-2009 academic year, down from
                                                                          6
49% 10 years earlier. The proportion of non-subsidized Stafford
                                                                     Cohort Default Rate




loans has also declined slightly.4
                                                                          5

                                                                                           4
Private lenders have seized the opportunity. As reported
by the College Board, the proportion of non-federal loans                                  3
swelled to 25% in 2007-2008, up from 9% in 1998-1999.5
This increase in non-federal loans has occurred over a time                                2

when total education loans more than doubled.6 Private
                                                                                           1
student loan originations did slow in 2009 amid widespread
concerns about the economy and securitization funding, but                                 0
this retrenchment may be only a temporary pullback from a                                       1998       1999       2000      2001   2002   2003   2004   2005   2006   2007

market that has exploded.
                                                                                           Source: US Department of Education




June 2010
Milliman Credit Risk Brief




example, graduates with $15,000 or more in loans
had a default rate that was slightly more than twice                         10-Year Default Rates Among 1992-93 Bachelor's Degree Recipients
                                                                                 Figure 2:
the average.9                                                                (No 10-Year Default Rates Among 1992-1993 Bachelor’s Degree Recipients
                                                                                 additional degree enrollment an

                                                                                            SALARY IN 1994
Staying safe in the student loan market
                                                                                                     Highest
On one level, the implications for lenders are all too
evident. A lack of income or depressed earnings due                                              High Middle
to high unemployment clearly reduces a graduate’s
                                                                                                 Low Middle
ability to repay loans. But the more important
question is: By how much? To price properly, a                                                       Lowest

lender needs the ability to assess the overall effect
                                                                               TOTAL AMOUNT BORROWED
unemployment changes would have on its unique
student loan portfolio.                                                                          >= $15,000

                                                                                           $10,000 - $14,999
This is true for other variables that drive default rates.
                                                                      $5,000 - $9,999
For example, debt levels can have an effect on a
student’s ability to pay. But does the tipping point                          <$5,000
occur at $10,000 in student loans? $20,000? Or
more? Credit scores, interest rates, college dropout                                      0                          5                   10                15 20
rates, and the presence of a cosigner on a student                                                                         Cumulative 10-Year Default Rate
loan can each have an impact on default rates. Some
40% of students fail to complete college10 —which          Source: US Department of Education, National Center for Education Statistics

frequently puts them on an earnings path that
doesn’t support the debt levels taken on in college.                        Only in this way will lenders be able to underwrite and price their
However, student loans with a cosignatory are much less likely to           products in a way that reflects the true risk of student loan defaults.
default than other loans, all other factors being equal.

How do these variables interact to drive default rates? What
                                                                                                  Leighton Hunley is a financial consultant with the Milwaukee office
effect do they have on a lender’s portfolio? How should pricing
                                                                                                  of Milliman. Contact Leighton at leighton.hunley@milliman.com or
be adjusted to reflect high unemployment? How can changes in
                                                                                                  262.796.3307.
pricing and underwriting impact future defaults? These questions
are difficult to answer, but an advantage can be gained with an
assessment of the factors that make up credit risk.
                                                                                                  	 1	    Baum, S. et al. (2009). Trends in college pricing. College Board, Trends in
                                                                                                          Higher Education Series. Retrieved May 28, 2010, from http://www.trends-
Looking ahead                                                                                             collegeboard.com/college_pricing/pdf/2009_Trends_College_Pricing.pdf.
With tuition continuing to rise and with high unemployment—                                       	2	     Baum, S. & Ma, J. (2007). Trends in college pricing. College Board, Trends in
                                                                                                          Higher Education Series. Retrieved June 8, 2010, from http://www.collegeboard.
especially among recent graduates—the recent increase in college
                                                                                                          com/prod_downloads/about/news_info/trends/trends_pricing_07.pdf.
loan defaults should not be too surprising. These macroeconomic                                   	3	     Lewin, Tamar (Dec. 3, 2008). College may become unaffordable for most
factors are likely to persist for the foreseeable future, reinforcing                                     in U.S. New York Times. Retrieved June 8, 2010, from http://www.nytimes.
the trend toward rising defaults for student loan lenders. This                                           com/2008/12/03/education/03college.html?_r=1.
                                                                                                  	4	     Baum, S. et al. (2009). Trends in student aid. College Board, Trends in
dynamic is reinforced because many of the relief mechanisms                                               Higher Education Series. Retrieved May 28, 2010, from http://www.trends-
such as forbearance that allowed students to suspend payments                                             collegeboard.com/student_aid/pdf/2009_Trends_Student_Aid.pdf.
for a period of time are now more scarce.                                                         	5	     Trends in student aid, ibid.
                                                                                                  	6	     Trends in student aid, ibid.
                                                                                                  	7	     U.S. Department of Education (2009). National student loan default rates. Federal
An assessment of student loan characteristics is imperative to                                            Student Aid, Default Prevention and Management. Retrieved June 8, 2010, from
gaining a handle on default rates. Some variables that drive default                                      http://www2.ed.gov/offices/OSFAP/defaultmanagement/defaultrates.html.
rates are more qualitative than quantitative. But today’s technology                              	8	     Choy, Susan P. & Li, Xiaojie (June 2006). Dealing with debt: 1992-93 bachelor’s
                                                                                                          degree recipients 10 years later. National Center for Education Statistics.
offers analysts the ability to create models that incorporate key                                         Retrieved May 28, 2010, from http://nces.ed.gov/das/epubs/2006156/index.asp.
determinants of default rates, which can be used to set interest                                  	9	     Choy & Li, ibid.
rates at a level commensurate with the associated risks.                                          10	     Clark, Kim (April 8, 2007). Run the numbers. U.S. News & World Report.
                                                                                                          Retrieved June 8, 2010, from http://www.usnews.com/usnews/biztech/
The materials in this document represent the opinion of the authors and are not                           articles/070408/16intro.htm?s_cid=related-links:TOP.
representative of the views of Milliman, Inc. Milliman does not certify the information,
nor does it guarantee the accuracy and completeness of such information. Use of
such information is voluntary and should not be relied upon unless an independent
review of its accuracy and completeness has been performed. Materials may not be
reproduced without the express consent of Milliman.

Copyright © 2010 Milliman, Inc.



Understanding the student loan market                                                             milliman.com

Leighton Hunley
Milliman 2010 Factsheet




Milliman is a firm of consultants and actuaries serving the full spectrum of
business, governmental, and financial organizations. Founded in 1947, the firm
has 52 offices in principal cities in the United States and worldwide.

Milliman’s revenues were $610 million in 2009.
Practice areas
•	   Employee benefits, investment, and compensation consulting services
•	   Health consulting services
•	   Life and financial consulting services
•	   Property/casualty consulting services


Offices
Albany                               Hartford                          New York                            San Juan, PR
Amsterdam                            Hong Kong                         Norwalk                             São Paulo
Atlanta                              Houston                           Omaha                               Seattle
Bermuda                              Indianapolis                      Paris                               Seoul
Boise                                London                            Philadelphia                        Shanghai
Boston                               Los Angeles                       Phoenix                             Sydney
Bucharest                            Madrid                            Portland, ME                        Tampa
Chicago                              México City                       Portland, OR                        Tokyo
Columbus                             Milan                             Princeton                           Walnut Creek
Dallas                               Milwaukee                         St. Louis                           Warsaw
Denver                               Minneapolis                       Salt Lake City                      Washington
Dubai                                Munich                            San Diego                           West Paterson
Dublin                               New Delhi                         San Francisco                       Zürich

Organization
Milliman is owned and managed by approximately 300 principals, who have been elected in recognition of their technical, professional, and
business achievements.

Leadership
Patrick J. Grannan, president and CEO
Bradley M. Smith, chairman

Employees
Milliman has over 2,400 employees, including a consulting staff of 1,100 qualified consultants and actuaries.




Offices in Principal Cities Worldwide

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Milliman Student Loan Consulting Services

  • 1. Milliman Student Loan Consulting Services Independent and transparent analyses of your private student loan default risk WHO NEEDS AN INDEPENDENT EXPERT TO ANALYZE or sells these securities. Milliman’s independence prevents DEFAULT RISKS ASSOCIATED WITH YOUR PRIVATE STUDENT potential conflicts of interest. LOAN PORTFOLIO? ƒƒ Investment banks who underwrite private student-loan-backed ƒƒ Credit focus. Our practice has been involved in credit securities (SLBS) or who hold private student loan auction-rate analyses since the early 1990s with a strong emphasis on securities (SLARS) on their balance sheet credit risk modeling. ƒƒ Schools with private student loan funds MILLIMAN’S DEFAULT RISK MODEL By analyzing the default risk of private SLBS or SLARS on your ƒƒ Lenders who originate or service private student loans balance sheet, whole loans in your origination channel, or the risk associated with your school’s fund portfolio, you will be in a better You are part of an increasingly important private student loan position to understand your financial health. Our model uses the market, yet may find yourself with a difficult task determining the following components to determine the overall default risk of your default risk associated with your loans, particularly now during private student loans: these troubled economic times. You can understand better what this risk means to you and how you can address it by engaging ƒƒ Performance to date . Collateral persistency, loss, and Milliman’s student loan consulting team and tapping into our delinquencies help gauge performance thus far for the default risk services. collateral and can be used to estimate future performance. BENEFITS OF THE MILLIMAN DEFAULT RISK MODEL ƒƒ Loan-level underwriting characteristics. Specific What makes Milliman private student loan default analyses characteristics of borrowers, co-signors, and schools quantify so valuable? credit performance by individual loans. ƒƒ Improved decision making . With no government ƒƒ Economic environment . The model leverages economic guarantee, private student loans are vulnerable to default risk. variables such as unemployment to capture external risk in Understanding the terms of your risk is critical for making the market. decisions regarding the profitability of your student loan portfolio. Get the help you need to assess the default risk associated with your private student loans. Contact Milliman today ƒƒ Respond to SEC changes. On April 7, 2010, the SEC to find out more about how to put independent and proposed changes to Regulation AB to help enhance the data transparent default risk analyses to work for you. available to investors of securitizations. Rely on Milliman to analyze this new information to provide the insight required to Figure 1: Select Illustrative Variables That Drive Private attract potential investors. Student Loan Default ƒƒ Enhanced transparency. Greater transparency puts your company in a better position to access financial markets. School Type Interest Rate Degree Origination Channel ƒƒ Reduced overhead. Milliman’s expertise helps companies avoid the onerous and expensive task of acquiring or developing in- FICO Dropout Rate house expertise. Co-Signer Unemployment Rate Milliman distinguishes itself by offering the following: Debt Performance To-Date ƒƒ Independent valuation. Holders of SLBS or SLARS and schools who have received outside funding all too often obtain Starting Salary estimates from an investment bank or broker that also buys Ken Bjurstrom Leighton Hunley Mike Schmitz ken.bjurstrom@milliman.com leighton.hunley@milliman.com mike.schmitz@milliman.com +1 262 796 3325 +1 262 796 3307 +1 262 796 3322 milliman.com
  • 2. Milliman Credit Risk Brief Understanding the student loan market Leighton Hunley If you or anyone you know has college-age children, then you are Risk and realism likely familiar with the economic realities of an education nowadays. Where do private lenders in the student loan market find themselves Some of the numbers can be very startling. According to the College now? One of the lessons of the recent economic downturn has been Board, total costs at a private university, factoring in books and travel the simple reality that risk can bring a very tangible downside, and as well as tuition, room and board, and other expenses, are now the private student loan market is no exception. Earlier this year, the closing in on $40,000 for a single year.1 That’s nearly $160,000 for U.S. Department of Education (DOE) reported that the default rate a four-year degree. for federally guaranteed student loans was 6.7% for fiscal year 2007, as shown in Figure 1. That represents a 2.1% jump in the default rate Where are today’s graduates finding their tuition funds? The growth over the 2005 fiscal year and the highest rate since 1998.7 in federally subsidized student loans, according to the College Board, has slowed from an average annual rate of 10.8% in adjusted dollars Moreover, as troubling as the rise is, it probably still underestimates for the 10-year period from 1977-78 to 1987-88 to 5.5% across much the magnitude of student loan defaults. This is because the DOE’s of the first decade of this century.2 Given these circumstances, it’s no cohort default rate is calculated using the cumulative number of wonder that private student loan lenders have stepped forward to fill borrowers who stop paying on their loans within the first two years the gap. But now that they’re in it, do they know how to prepare for the after entering repayment, which is generally believed to be too short potential downsides of the student loan market? a timeframe to make an accurate assessment. Defaults can and do occur at later times, according to a 10-year follow-up study by the The opportunity National Center for Education Statistics (NCES), a part of the DOE, The evidence for the crying need that drives this market is more which found that students typically default on their loans four years than ample. Published college tuition and fees soared 439% after graduating from college.8 (unadjusted for inflation) from 1982 through 2007, while median family income increased 147% over the same time period, according Another important point: The NCES study, which tracked the debt to the National Center for Public Policy and Higher Education, a status of 1992-1993 college graduates, found the default rate to nonpartisan organization.3 be nearly 10%. But this figure is an overall rate. Some sub-groups had decidedly higher default rates, as can be seen in Figure 2. For Yet federal student loan options available offered by the William D. Ford Federal Direct Loan Program in many cases cover only a fraction of college costs. The current Stafford four-year limit of $27,000 covers only roughly 65% of a public four-year institution’s tuition National 1: Figure Student Loan Default Rates By Cohort Year and fees, or 30% of a private college’s costs, if the schools’ National Student Loan Default Rates by Cohort Year prices were frozen at today’s levels (less if prices continue 8 to increase). Subsidized Stafford loans, which are available to students who can show financial need, fell to 34% of total 7 student loans in the 2008-2009 academic year, down from 6 49% 10 years earlier. The proportion of non-subsidized Stafford Cohort Default Rate loans has also declined slightly.4 5 4 Private lenders have seized the opportunity. As reported by the College Board, the proportion of non-federal loans 3 swelled to 25% in 2007-2008, up from 9% in 1998-1999.5 This increase in non-federal loans has occurred over a time 2 when total education loans more than doubled.6 Private 1 student loan originations did slow in 2009 amid widespread concerns about the economy and securitization funding, but 0 this retrenchment may be only a temporary pullback from a 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 market that has exploded. Source: US Department of Education June 2010
  • 3. Milliman Credit Risk Brief example, graduates with $15,000 or more in loans had a default rate that was slightly more than twice 10-Year Default Rates Among 1992-93 Bachelor's Degree Recipients Figure 2: the average.9 (No 10-Year Default Rates Among 1992-1993 Bachelor’s Degree Recipients additional degree enrollment an SALARY IN 1994 Staying safe in the student loan market Highest On one level, the implications for lenders are all too evident. A lack of income or depressed earnings due High Middle to high unemployment clearly reduces a graduate’s Low Middle ability to repay loans. But the more important question is: By how much? To price properly, a Lowest lender needs the ability to assess the overall effect TOTAL AMOUNT BORROWED unemployment changes would have on its unique student loan portfolio. >= $15,000 $10,000 - $14,999 This is true for other variables that drive default rates. $5,000 - $9,999 For example, debt levels can have an effect on a student’s ability to pay. But does the tipping point <$5,000 occur at $10,000 in student loans? $20,000? Or more? Credit scores, interest rates, college dropout 0 5 10 15 20 rates, and the presence of a cosigner on a student Cumulative 10-Year Default Rate loan can each have an impact on default rates. Some 40% of students fail to complete college10 —which Source: US Department of Education, National Center for Education Statistics frequently puts them on an earnings path that doesn’t support the debt levels taken on in college. Only in this way will lenders be able to underwrite and price their However, student loans with a cosignatory are much less likely to products in a way that reflects the true risk of student loan defaults. default than other loans, all other factors being equal. How do these variables interact to drive default rates? What Leighton Hunley is a financial consultant with the Milwaukee office effect do they have on a lender’s portfolio? How should pricing of Milliman. Contact Leighton at leighton.hunley@milliman.com or be adjusted to reflect high unemployment? How can changes in 262.796.3307. pricing and underwriting impact future defaults? These questions are difficult to answer, but an advantage can be gained with an assessment of the factors that make up credit risk. 1 Baum, S. et al. (2009). Trends in college pricing. College Board, Trends in Higher Education Series. Retrieved May 28, 2010, from http://www.trends- Looking ahead collegeboard.com/college_pricing/pdf/2009_Trends_College_Pricing.pdf. With tuition continuing to rise and with high unemployment— 2 Baum, S. & Ma, J. (2007). Trends in college pricing. College Board, Trends in Higher Education Series. Retrieved June 8, 2010, from http://www.collegeboard. especially among recent graduates—the recent increase in college com/prod_downloads/about/news_info/trends/trends_pricing_07.pdf. loan defaults should not be too surprising. These macroeconomic 3 Lewin, Tamar (Dec. 3, 2008). College may become unaffordable for most factors are likely to persist for the foreseeable future, reinforcing in U.S. New York Times. Retrieved June 8, 2010, from http://www.nytimes. the trend toward rising defaults for student loan lenders. This com/2008/12/03/education/03college.html?_r=1. 4 Baum, S. et al. (2009). Trends in student aid. College Board, Trends in dynamic is reinforced because many of the relief mechanisms Higher Education Series. Retrieved May 28, 2010, from http://www.trends- such as forbearance that allowed students to suspend payments collegeboard.com/student_aid/pdf/2009_Trends_Student_Aid.pdf. for a period of time are now more scarce. 5 Trends in student aid, ibid. 6 Trends in student aid, ibid. 7 U.S. Department of Education (2009). National student loan default rates. Federal An assessment of student loan characteristics is imperative to Student Aid, Default Prevention and Management. Retrieved June 8, 2010, from gaining a handle on default rates. Some variables that drive default http://www2.ed.gov/offices/OSFAP/defaultmanagement/defaultrates.html. rates are more qualitative than quantitative. But today’s technology 8 Choy, Susan P. & Li, Xiaojie (June 2006). Dealing with debt: 1992-93 bachelor’s degree recipients 10 years later. National Center for Education Statistics. offers analysts the ability to create models that incorporate key Retrieved May 28, 2010, from http://nces.ed.gov/das/epubs/2006156/index.asp. determinants of default rates, which can be used to set interest 9 Choy & Li, ibid. rates at a level commensurate with the associated risks. 10 Clark, Kim (April 8, 2007). Run the numbers. U.S. News & World Report. Retrieved June 8, 2010, from http://www.usnews.com/usnews/biztech/ The materials in this document represent the opinion of the authors and are not articles/070408/16intro.htm?s_cid=related-links:TOP. representative of the views of Milliman, Inc. Milliman does not certify the information, nor does it guarantee the accuracy and completeness of such information. Use of such information is voluntary and should not be relied upon unless an independent review of its accuracy and completeness has been performed. Materials may not be reproduced without the express consent of Milliman. Copyright © 2010 Milliman, Inc. Understanding the student loan market milliman.com Leighton Hunley
  • 4. Milliman 2010 Factsheet Milliman is a firm of consultants and actuaries serving the full spectrum of business, governmental, and financial organizations. Founded in 1947, the firm has 52 offices in principal cities in the United States and worldwide. Milliman’s revenues were $610 million in 2009. Practice areas • Employee benefits, investment, and compensation consulting services • Health consulting services • Life and financial consulting services • Property/casualty consulting services Offices Albany Hartford New York San Juan, PR Amsterdam Hong Kong Norwalk São Paulo Atlanta Houston Omaha Seattle Bermuda Indianapolis Paris Seoul Boise London Philadelphia Shanghai Boston Los Angeles Phoenix Sydney Bucharest Madrid Portland, ME Tampa Chicago México City Portland, OR Tokyo Columbus Milan Princeton Walnut Creek Dallas Milwaukee St. Louis Warsaw Denver Minneapolis Salt Lake City Washington Dubai Munich San Diego West Paterson Dublin New Delhi San Francisco Zürich Organization Milliman is owned and managed by approximately 300 principals, who have been elected in recognition of their technical, professional, and business achievements. Leadership Patrick J. Grannan, president and CEO Bradley M. Smith, chairman Employees Milliman has over 2,400 employees, including a consulting staff of 1,100 qualified consultants and actuaries. Offices in Principal Cities Worldwide