4. 1 point if you know what it is
2 points if you’ve used
• Blog • Google • Plurk
• Wiki • Slideshare • Friendfeed
• Facebook • YouTube • Diigo
• MySpace • Flickr • uStream
• Ning • Delicious • Plaxo
• Twitter • Netvibes • Wikipedia
• Foursquare • Bebo • LinkedIn
5. What is social media?
Social media tools
Some facts & figures
Using social media - good & bad
Designing a social media strategy
7. “a group of Internet-based applications that build on the ideological
and technological foundations of Web 2.0, and that allow the creation
and exchange of user-generated content”
Kaplan Andreas M., Haenlein Michael, (2010) Business Horizons,Vol. 53, Issue 1, p. 59-68.
http://www.flickr.com/photos/b-tal/163450213/
9. Social Media
• Umbrella term that defines various
activities that integrate technology & social
interaction using words, pictures, videos
and audio.
• Involves "building" shared meaning among
communities.
• Interactions between people.
• The ‘story’ is always evolving.
http://www.flickr.com/photos/grantmac/1341021537/
11. Anyone can join the conversation with these tools
http://www.flickr.com/photos/fredcavazza/3428921418/in/photostream/
12. The Tools - well a few of them
• Blogs
• Microblogging
• Social Networking
• Sharing
What are they?
What can we do with them?
13. Blogs
• ‘Blog’ is a shortened term for ‘Weblog’
• Way to easily publish to the Web
• A 'personal' website - can be group
• Can be public or private
• Group blog for sharing ideas
• Individual blogs - reflection
• Collect & publish resources
• Write for an audience
14. Microblogging
• Share what you are doing
in 140 characters
• People are using it to share
resources, thoughts, ideas
AND to talk about your
brand
• Closed microblogging
service
15. Social Networking
• Teens & musicians
• Myspace for grown-ups!
• Thousands of 'groups'
• Professional networking
• Groups & forums
16. Closed Social Networking
• Set up your own social networking
site based around interests
• Small cost, free or open source
21. 906
million
hours/
month
Source: Nielson NetView: June 2010
en_us.nielsen.com/content/dam/nielsen/en_us/documents/pdf/Fact Sheets/NetView_US.pdf
22. More people use social
media than email
301.5
276.9
2009
2009
Millions of people using Email Millions of people using Social Networks & Communities
(U.S., Europe, Australia, Brazil) (U.S., Europe, Australia, Brazil)
Source: Nielsen Company
23. 500 million active users
worldwide (July 2010)
Source: Online Media Daily, August 5, 2010
http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=133355
24. 100 million users worldwide
(April 2010)
Source: The Economic Times 15 April, 2010
http://economictimes.indiatimes.com/infotech/internet/Twitter-snags-over-100-million-users-
eyes-money-making/articleshow/5808927.cms
25. 750 tweets sent each second
Source: http://blog.twitter.com 18 June 2010
http://www.flickr.com/photos/thenextweb/3346248321/
26. Over 20% of tweets concern
products and brands
Source: http://live.psu.edu/story/41446
http://www.flickr.com/photos/thenextweb/3346248321/
34. Since February 2010:
• YouTube: 30 million views
• Twitter: > 100,000 followers
• Facebook: > 750,000 fans
• Fan interaction up 800%
Overall sales for Old Spice body-wash
products up 107% in the last month
35. Pepsi ditches Superbowl for Social Media
Generated over 3 million unique visitors and 16 million votes
on the Pepsi Refresh Project website:
www.refresheverything.com.
36. So you’re not a large
international company...
you don’t need social media
RIGHT?