Grwp Gwalia's Huw Selywn and Lauren Vivian takes Learning Pool Live delegates through Gwalia's Unexpected e-Journey over the last 12 months.

1. An Unexpected
E-Journey
Housekeeping

2. Who Are We
We are a leading provider of housing
and care services in south and mid
Wales.
We employ around 1500 staff across
the business and manage over 10,300
units of accommodation
and over 2,700 units of care.

3. What We Do
 Social Housing for rent
 Affordable homes for sale
 Student Housing
 Supported Housing
 Social Care
 Floating Support
 Residential & Nursing Care Homes

4. Before e-Learning
 Health & Safety training
 2 or 4 day classroom
 All new staff to attend

5. What Did We Do
 Assess the training as was
 Several different methods
– Extra Induction day?
– Going out to schemes?
– E-learning …YES!

6. How Did That Go Down?
 Buy in from Exec
 Ready to go…
Culture
I.T. Literacy
Scepticism
Appetite
Unsure
We Need
Heroes…

7. Our Heroes
Staff did not have access to
computers on a regular basis, this
meant that GLADIS records were
poor.
Tony Rowlands Head
of Hygiene and
Cleaning Services.
Some staff had been with Gwalia for
years and not completed one elearning module. L&D worked with
all cleaning staff to complete
mandatory modules.

8. Our Heroes
It allows me to monitor the
progression of staff teams and to work
with managers where there needs to be
improvements made. I can identify
good practice at service and team
levels at a touch of a button.
GLADIS is great for succession
planning and very useful when
tendering too.
Sherri Sargent
Service &
Improvement
Manager.

9. Our Heroes
this new concept is
very interesting and I
was able to take my
time to absorb
information – there
was no class room
pressure.
Once I got over my fear of using a
computer I enjoyed the training,
built my confidence and skills.
I prefer the classroom
setting method of
learning – computers
frustrate me!

10. The Results
Organisation
Of The Year 2012
Enrolments
Completions
Staff buy in…

11. Where To Now?
Reporting Access For Managers
Developing Culture =
ELearning Initiatives
 Branding Refresh
 GLADIS Champions
 More Internal Promotion
 GLADIS Training
 Essential Skills/ Ecdl

12. The
E-Journey
Will
Continue …