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LeadPro
Lead Management
 Email Marketing
LeadPro                                           Online Marketing Solution
                               Contents
 Anagha Group – Solutions and Service Areas
 Lead Management - Business Benefits
 Lead Management - Overview
 Lead Management – Reporting Samples
 Lead Management – Reports
 Email Marketing - Process Overview
 Email Marketing - Business Benefits
 Email Marketing - Functional Overview and Applications
 Email Campaign Snapshot
 Domain Analysis (List / Campaign)
 Activities Tracking
 List Management
 Sign-up Forms setup and customization
 Campaign Definition
 Address Filters for Target Marketing
 Email Design and Templates
 CAN-SPAM Compliance
 Increasing Delivery Rates
 Reports and Performance Analytics
 LeadPro Feature Highlights
 Contact Information

                                                                   2
LeadPro                                               Online Marketing Solution

          Anagha Group Solutions and Service Areas


                                     Email
                                    Marketing
       Lead Tracking,                                   Online Survey
       Distribution and                                 Management
        Management                                      and Analysis



                                  CUSTOMERS
   Event Marketing,                                                  Rebates,
     Registration,                                                 Co-op Claims,
 Payment Processing,                                              Warranty Claims
     Management                                                     Processing



                                              Search Engine
                        Custom
                                            Optimization (SEO),
                  Technology Services,
                                            Pay Per Click (PPC)
                       Resources
                                                Marketing




                                                                              3
LeadPro                                  Online Marketing Solution

          Lead Management - Business Benefits

 Integrate Leads from multiple sources for efficient management
 Customize Lead properties based on product / service /
 business requirements
 Automate Lead Capture processes
 Acquire more leads / prospects
 Distribute leads to Inside Sales, Field Sales, Channel Partners
 Follow-up leads promptly
 Nurture leads, Convert to Customers
 Integrate with Email Marketing for reminders and follow-up
 Accelerate Sales Cycle
 Increase Win / Close rates
 Cross-sell, Up-sell, Grow sales and profits
 Reduce paperwork and manual process errors
 Maximize MarComm ROI


                                                          4
LeadPro                             Online Marketing Solution

          Lead Management – Overview

                      Multiple Lead Journals Definition –
                      Custom prompts and answers
                      Lead Capture – Manual Entry, Import
                      from other sources, Interface to 3rd party /
                      in-house systems (API), Parse Email
                      Feeds
                      Lead Qualification / Assessment
                      Lead Distribution – Business Area,
                      Product / Service Line, Region, Sales
                      Area, Dealer / Channel, Internal Sales
                      Lead Fulfillment – Vendor interface,
                      Updates
                      Lead Follow-up – Email Reminders and
                      Follow-up Activities
                      Lead Conversion / Sales Tracking


                                                         5
LeadPro                         Online Marketing Solution

          Lead Management - Reporting




                                                 6
LeadPro                                 Online Marketing Solution

               Lead Management - Reports

 Lead Status Report
 Lead Summary Report
 Lead Analysis – By Source / Journal
 Lead Analysis – By Business Area
 Lead Analysis – By Product or Service Line
 Lead Analysis – By Franchisee / Dealer / Channel Partner
 Lead Analysis – By Region / Sales Area / Sales Associate
 Lead Conversion Analysis
 Lead Fulfillment Report
 Campaign Activities (Opens, Clicks, Forwards) Report
 Follow-up Email Opt-out Report




                                                         7
LeadPro                                   Online Marketing Solution

           Email Marketing - Business Benefits

 Drive more traffic to your web sites
 Deliver special offers, coupons, product information and event
 invitations effectively at low cost
 Acquire more leads / prospects
 Integrate with Lead management, Nurture leads, Convert to
 customers
 Educate and engage customers and prospects
 Retain existing customers, reduce churn
 Cross-sell, Up-sell, Grow sales and profits
 Integrate with Online Survey tool
 Complement traditional marketing media
 Reach Generation X with targeted e-messages
 Maximize MarComm ROI




                                                           8
LeadPro                                                 Online Marketing Solution

             Email Marketing Process Overview




                     Campaign                       List, Opt-in /
                    Performance                     Subscription
                    Measurement                     Management




          Delivery and                                           Campaign
           Response                                              Definition,
           Tracking                                              Targeting




                                  Email Design,
                                  Personalization




                                                                               9
LeadPro                                                    Online Marketing Solution


   Email Marketing - Functional Overview and Applications

List Management        Campaign Design        Delivery Tracking      Reporting & Metrics

Sign-up Forms          Properties             Testing Emails          List Reports
Auto Responders        Category               Email Scheduling        Subscriptions
Follow-up Emails       Address Assignment     Bounce Management       Domain Analysis
CAPTCHA Security       Target Filters         Tracking                Activities
Subscription Opt-out   Email Templates        Opt-out Processing      Bounces
List Definition        Email Design           Email Forwarding        Opens
Custom Data Fields     Customization          Google Analytics        Clicks and URLs
List Import            Personalization        Tracking Integration    Opt-outs
Image Library          SPAM Avoidance                                 Forwards
CAN-SPAM Rules         Drip Email Campaigns


 Email News Letters, eMagazines                     Reminders, Surveys
 eCoupons, Special / Promo offers                   Event Invitations
 Product Launches, Updates                          Thank You, Webinar Notices
 Lead Generation and Follow-up                      Fund Raising Requests

                                                                                10
LeadPro                                 Online Marketing Solution

                      Email Campaign Snapshot



Campaign Overview:

Campaign Properties
Email Contents
Delivery Statistics
Bounce Rate
Response Rates
Response Trend
URLs Visited
Click Rates




                                                        11
LeadPro                                Online Marketing Solution

                     Email Campaign Analysis


Campaign Analytics in Real
Time: Emails Opened,
Bounced, Clicked,
Forwarded and Opted-out,
Visited URLs, Activity
Trend, Campaign Status




                                                       12
LeadPro                                       Online Marketing Solution

                       Email Domain Analysis

Analysis of Email Addresses (Contacts / Subscribers) by Domain Name.

Helps plan Campaign and Email design based on the Audience make-up.

Top domains, bottom domains – By emails sent, clicks, bounces, opens




                                                              13
LeadPro                                  Online Marketing Solution

                     Email Campaign Activities




Responses /
Activities Tracked
in the order of
occurrence
include:

•   Opens
•   Clicks
•   Opt-outs
•   Forwards




                                                         14
LeadPro                                          Online Marketing Solution

                              Email List Management

List Properties Definition:
Title, Categories, Source,
Owner, Business Area, Custom
Data Fields (Demographics)




                                             Email IDs / Contacts:
                                             Sign-up Forms Definition,
                                             Import from CSV, XLS, and
                                             XML, Opt-out Management


                                                                     15
LeadPro                                   Online Marketing Solution

                        Sign-up Forms Customization
Signup methods supported: Opt-in,
Double Opt-in. Fully Customizable
Forms and Emails, and Advertiser or
List Sponsor notifications.




   CAPTCHA Security to avoid
   web-bot (automated) entries.


                                                             16
LeadPro                                   Online Marketing Solution

                      Email Campaign Definition

• Campaign Properties
• Adding Addresses / Email
Contacts from one or more
Subscription Lists.
• Applying Filters (to reach
targeted audience)
• CAN-SPAM compliance
checks
• Activating Tracking for
Google Analytics
• Testing Emails
• Scheduling Broadcast


                                                          17
LeadPro                                            Online Marketing Solution

          Email Address Filters (Targeted Email Marketing)




• Flexible filter features (can be
applied for all data fields – Numeric,
Text, Date and List of Values).

• Emails can also be manually            Adding Emails to Campaigns: Multiple
selected from the filtered results.      Filters can be applied while adding
                                         emails from Subscription Lists.

                                                                     18
LeadPro                                            Online Marketing Solution

                          Email Content Creation


                                                  • Selecting Content
                                                  Type (HTML / Text)
                                                  • Choosing Template(s)
                                                  • Customizing / creating
                                                  Email contents using a
                                                  WYSIWYG editor
                                                  • Adding URL links
                                                  • Adding Images
                                                  • Email Personalization


Email Content Sources: LeadPro System Templates, Custom Templates
(user generated), Earlier Campaigns and Campaign Specific Custom Content.


                                                                     19
LeadPro                                Online Marketing Solution

               Email Design and HTML Templates

HTML templates and custom
contents can be created using
WYSIWYG editor (similar to
Word) and personalized.




                                 Images can be linked as
                                 URLs on any web sites or
                                 included from Image Library
                                 hosted in LeadPro server.



                                                        20
LeadPro                                  Online Marketing Solution

                 CAN-SPAM Compliance Features


        Sign-up Forms                 Unsubscribe Options

Opt-in (Confirmed)               Quick Opt-out link in Emails
Double Opt-in (Re-confirmed)     Instant Opt-out via Web
CAPTCHA Security                 Manual Opt-out Process
Forms / Email Customization      Global Opt-out

       Address in Email                 Unsubscribe Link

Full physical address of the     All emails sent from LeadPro
sender included in all emails.   includes Unsubscribe Link.
                                 This link can not be turned off.
Configurable From (Sender’s)
Email Id and From Name in all    On-line Opt-outs (using this
emails.                          link) processed immediately.

                                                            21
LeadPro                                               Online Marketing Solution

                 Increasing Email Delivery Rates
                          Audience                               Who?
Who are the intended recipients?
What are the sources of recipient addresses?
Are the emails based on explicit permission?
How old is the permission?
                    CAN-SPAM Compliance
Sender’s Email Id and From Name clear in all emails?
Full physical address of the sender included in all emails?
                                                                    What?
How easy is it to Unsubscribe? How long it takes to opt-out?

                           Email Contents
What is the Subject line? Can it pass through spam filters?
Are email contents free from prohibited words / phrases?
Enough text content in the email? Or image heavy?                      When?
                              Email Delivery
What is the delivery day / time? Weekend? Monday Morning?
Delivery management (whitelisting, domain analysis, etc.)?
What is the Frequency and Relevance? Daily? Weekly? Event Triggered?

                                                                          22
LeadPro                          Online Marketing Solution

             Email Marketing Reports

 List Reports
 • List Properties
 • List Addresses
 • Domain Analysis
 • Opt-ins (Sign-ups)
 • Opt-outs (Un-subscribes)
 • Activity by Email Address
 • Image Library List

                                                 23
LeadPro                               Online Marketing Solution

                  Email Marketing Reports

 Campaign Reports
 • Campaign Activity Statement
 • Campaign Snapshot
 • Campaign Status
 • Campaign Analysis
         •   Emails Opened
         •   Emails Bounced
         •   Emails Clicked
         •   Emails Forwarded
         •   Emails Un-opened
         •   Who? When?
 •   Domain Analysis (By Emails, Bounces, Clicks, etc.)


                                                      24
LeadPro                            Online Marketing Solution

                LeadPro Features


 Easy to understand and use
 Fully web based, on demand, pay as-you-use model
 No need for software or hardware installation
 Import of existing Permission Lists from other
 application / database sources
 Email templates, Image Library hosting
 Easy-to-interpret reports and charts
 Export of list and campaign data
 Support via portal, email or phone
 Full service consulting (optional)


                                                   25
LeadPro                                                 Online Marketing Solution

                         Editions and Pricing

 Lead Management and Email Marketing can be used by all
 businesses irrespective of size:
  •   Small businesses / Not-for-profit Organizations
  •   Medium size Enterprises and Agencies
  •   Large Corporate Organizations

 Pricing starts at $50 a month for
 Email Marketing (stand alone
 mode); highly affordable; no
 risk                                                          Express


 Versions to address various
 business needs:                                            Professional
  •   Express Edition
  •   Professional / Agency Edition
  •   Enterprise Edition                                    Enterprise



                                                                           26
LeadPro                            Online Marketing Solution


          Additional Information



             Website: www.LeadPro247.Com

             Toll free: 1-877-9-LEADPRO



  ?          International: 248-327-4333

             Sales: Sales@LeadPro247.Com

             Support: Support@LeadPro247.Com

             Corporate: www.AnaghaGroup.Com




                                                   27

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LeadPro Marketing Automation Software V2

  • 2. LeadPro Online Marketing Solution Contents Anagha Group – Solutions and Service Areas Lead Management - Business Benefits Lead Management - Overview Lead Management – Reporting Samples Lead Management – Reports Email Marketing - Process Overview Email Marketing - Business Benefits Email Marketing - Functional Overview and Applications Email Campaign Snapshot Domain Analysis (List / Campaign) Activities Tracking List Management Sign-up Forms setup and customization Campaign Definition Address Filters for Target Marketing Email Design and Templates CAN-SPAM Compliance Increasing Delivery Rates Reports and Performance Analytics LeadPro Feature Highlights Contact Information 2
  • 3. LeadPro Online Marketing Solution Anagha Group Solutions and Service Areas Email Marketing Lead Tracking, Online Survey Distribution and Management Management and Analysis CUSTOMERS Event Marketing, Rebates, Registration, Co-op Claims, Payment Processing, Warranty Claims Management Processing Search Engine Custom Optimization (SEO), Technology Services, Pay Per Click (PPC) Resources Marketing 3
  • 4. LeadPro Online Marketing Solution Lead Management - Business Benefits Integrate Leads from multiple sources for efficient management Customize Lead properties based on product / service / business requirements Automate Lead Capture processes Acquire more leads / prospects Distribute leads to Inside Sales, Field Sales, Channel Partners Follow-up leads promptly Nurture leads, Convert to Customers Integrate with Email Marketing for reminders and follow-up Accelerate Sales Cycle Increase Win / Close rates Cross-sell, Up-sell, Grow sales and profits Reduce paperwork and manual process errors Maximize MarComm ROI 4
  • 5. LeadPro Online Marketing Solution Lead Management – Overview Multiple Lead Journals Definition – Custom prompts and answers Lead Capture – Manual Entry, Import from other sources, Interface to 3rd party / in-house systems (API), Parse Email Feeds Lead Qualification / Assessment Lead Distribution – Business Area, Product / Service Line, Region, Sales Area, Dealer / Channel, Internal Sales Lead Fulfillment – Vendor interface, Updates Lead Follow-up – Email Reminders and Follow-up Activities Lead Conversion / Sales Tracking 5
  • 6. LeadPro Online Marketing Solution Lead Management - Reporting 6
  • 7. LeadPro Online Marketing Solution Lead Management - Reports Lead Status Report Lead Summary Report Lead Analysis – By Source / Journal Lead Analysis – By Business Area Lead Analysis – By Product or Service Line Lead Analysis – By Franchisee / Dealer / Channel Partner Lead Analysis – By Region / Sales Area / Sales Associate Lead Conversion Analysis Lead Fulfillment Report Campaign Activities (Opens, Clicks, Forwards) Report Follow-up Email Opt-out Report 7
  • 8. LeadPro Online Marketing Solution Email Marketing - Business Benefits Drive more traffic to your web sites Deliver special offers, coupons, product information and event invitations effectively at low cost Acquire more leads / prospects Integrate with Lead management, Nurture leads, Convert to customers Educate and engage customers and prospects Retain existing customers, reduce churn Cross-sell, Up-sell, Grow sales and profits Integrate with Online Survey tool Complement traditional marketing media Reach Generation X with targeted e-messages Maximize MarComm ROI 8
  • 9. LeadPro Online Marketing Solution Email Marketing Process Overview Campaign List, Opt-in / Performance Subscription Measurement Management Delivery and Campaign Response Definition, Tracking Targeting Email Design, Personalization 9
  • 10. LeadPro Online Marketing Solution Email Marketing - Functional Overview and Applications List Management Campaign Design Delivery Tracking Reporting & Metrics Sign-up Forms Properties Testing Emails List Reports Auto Responders Category Email Scheduling Subscriptions Follow-up Emails Address Assignment Bounce Management Domain Analysis CAPTCHA Security Target Filters Tracking Activities Subscription Opt-out Email Templates Opt-out Processing Bounces List Definition Email Design Email Forwarding Opens Custom Data Fields Customization Google Analytics Clicks and URLs List Import Personalization Tracking Integration Opt-outs Image Library SPAM Avoidance Forwards CAN-SPAM Rules Drip Email Campaigns Email News Letters, eMagazines Reminders, Surveys eCoupons, Special / Promo offers Event Invitations Product Launches, Updates Thank You, Webinar Notices Lead Generation and Follow-up Fund Raising Requests 10
  • 11. LeadPro Online Marketing Solution Email Campaign Snapshot Campaign Overview: Campaign Properties Email Contents Delivery Statistics Bounce Rate Response Rates Response Trend URLs Visited Click Rates 11
  • 12. LeadPro Online Marketing Solution Email Campaign Analysis Campaign Analytics in Real Time: Emails Opened, Bounced, Clicked, Forwarded and Opted-out, Visited URLs, Activity Trend, Campaign Status 12
  • 13. LeadPro Online Marketing Solution Email Domain Analysis Analysis of Email Addresses (Contacts / Subscribers) by Domain Name. Helps plan Campaign and Email design based on the Audience make-up. Top domains, bottom domains – By emails sent, clicks, bounces, opens 13
  • 14. LeadPro Online Marketing Solution Email Campaign Activities Responses / Activities Tracked in the order of occurrence include: • Opens • Clicks • Opt-outs • Forwards 14
  • 15. LeadPro Online Marketing Solution Email List Management List Properties Definition: Title, Categories, Source, Owner, Business Area, Custom Data Fields (Demographics) Email IDs / Contacts: Sign-up Forms Definition, Import from CSV, XLS, and XML, Opt-out Management 15
  • 16. LeadPro Online Marketing Solution Sign-up Forms Customization Signup methods supported: Opt-in, Double Opt-in. Fully Customizable Forms and Emails, and Advertiser or List Sponsor notifications. CAPTCHA Security to avoid web-bot (automated) entries. 16
  • 17. LeadPro Online Marketing Solution Email Campaign Definition • Campaign Properties • Adding Addresses / Email Contacts from one or more Subscription Lists. • Applying Filters (to reach targeted audience) • CAN-SPAM compliance checks • Activating Tracking for Google Analytics • Testing Emails • Scheduling Broadcast 17
  • 18. LeadPro Online Marketing Solution Email Address Filters (Targeted Email Marketing) • Flexible filter features (can be applied for all data fields – Numeric, Text, Date and List of Values). • Emails can also be manually Adding Emails to Campaigns: Multiple selected from the filtered results. Filters can be applied while adding emails from Subscription Lists. 18
  • 19. LeadPro Online Marketing Solution Email Content Creation • Selecting Content Type (HTML / Text) • Choosing Template(s) • Customizing / creating Email contents using a WYSIWYG editor • Adding URL links • Adding Images • Email Personalization Email Content Sources: LeadPro System Templates, Custom Templates (user generated), Earlier Campaigns and Campaign Specific Custom Content. 19
  • 20. LeadPro Online Marketing Solution Email Design and HTML Templates HTML templates and custom contents can be created using WYSIWYG editor (similar to Word) and personalized. Images can be linked as URLs on any web sites or included from Image Library hosted in LeadPro server. 20
  • 21. LeadPro Online Marketing Solution CAN-SPAM Compliance Features Sign-up Forms Unsubscribe Options Opt-in (Confirmed) Quick Opt-out link in Emails Double Opt-in (Re-confirmed) Instant Opt-out via Web CAPTCHA Security Manual Opt-out Process Forms / Email Customization Global Opt-out Address in Email Unsubscribe Link Full physical address of the All emails sent from LeadPro sender included in all emails. includes Unsubscribe Link. This link can not be turned off. Configurable From (Sender’s) Email Id and From Name in all On-line Opt-outs (using this emails. link) processed immediately. 21
  • 22. LeadPro Online Marketing Solution Increasing Email Delivery Rates Audience Who? Who are the intended recipients? What are the sources of recipient addresses? Are the emails based on explicit permission? How old is the permission? CAN-SPAM Compliance Sender’s Email Id and From Name clear in all emails? Full physical address of the sender included in all emails? What? How easy is it to Unsubscribe? How long it takes to opt-out? Email Contents What is the Subject line? Can it pass through spam filters? Are email contents free from prohibited words / phrases? Enough text content in the email? Or image heavy? When? Email Delivery What is the delivery day / time? Weekend? Monday Morning? Delivery management (whitelisting, domain analysis, etc.)? What is the Frequency and Relevance? Daily? Weekly? Event Triggered? 22
  • 23. LeadPro Online Marketing Solution Email Marketing Reports List Reports • List Properties • List Addresses • Domain Analysis • Opt-ins (Sign-ups) • Opt-outs (Un-subscribes) • Activity by Email Address • Image Library List 23
  • 24. LeadPro Online Marketing Solution Email Marketing Reports Campaign Reports • Campaign Activity Statement • Campaign Snapshot • Campaign Status • Campaign Analysis • Emails Opened • Emails Bounced • Emails Clicked • Emails Forwarded • Emails Un-opened • Who? When? • Domain Analysis (By Emails, Bounces, Clicks, etc.) 24
  • 25. LeadPro Online Marketing Solution LeadPro Features Easy to understand and use Fully web based, on demand, pay as-you-use model No need for software or hardware installation Import of existing Permission Lists from other application / database sources Email templates, Image Library hosting Easy-to-interpret reports and charts Export of list and campaign data Support via portal, email or phone Full service consulting (optional) 25
  • 26. LeadPro Online Marketing Solution Editions and Pricing Lead Management and Email Marketing can be used by all businesses irrespective of size: • Small businesses / Not-for-profit Organizations • Medium size Enterprises and Agencies • Large Corporate Organizations Pricing starts at $50 a month for Email Marketing (stand alone mode); highly affordable; no risk Express Versions to address various business needs: Professional • Express Edition • Professional / Agency Edition • Enterprise Edition Enterprise 26
  • 27. LeadPro Online Marketing Solution Additional Information Website: www.LeadPro247.Com Toll free: 1-877-9-LEADPRO ? International: 248-327-4333 Sales: Sales@LeadPro247.Com Support: Support@LeadPro247.Com Corporate: www.AnaghaGroup.Com 27