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An introduction for small businesses



                                       March 2012
• How many of you plan to start your own practice?
                            ~~~
• How many of you think online marketing is important
  to the success of a health practitioner?
                            ~~~
• How many of you currently participate in at least one
  social networking venue?
                          ~~~
• What would you like to take away from this series over
  the next 4 weeks?


                   copyright © 2012 mandala services
3
copyright © 2012 mandala services
4
The promotion of
a product, service
 or cause that is
    carried out
electronically via
   the internet




                                    5
copyright © 2011 mandala services
6
copyright © 2011 mandala services
Business
                                                                 Process




source: www.prlog.org/10690572-costa-rica-seo-and-online-marketing-done-right.html
                                                                                     7
                             copyright © 2012 mandala services
Search Engine Mktg




                                       references to your
                                            business




copyright © 2012 mandala services
                                       1/24/11              8
the options these days are
endless
   • don’t be intimidated
   • start with 2 or 3
   • monitor your results
   • if you find yourself
     avoiding it, try
     something else
   • don’t wait until you need
     more clients


                                                             9
                         copyright © 2012 mandala services
• connect
• stay top of mind
• establish credibility
• create trust
• educate



                                                  10
              copyright © 2012 mandala services
11
•   inform
•   educate
•   connect
•   create trust
•   save time and
    money



                                                   12
               copyright © 2012 mandala services
•   professional & clean         •   engaging and articulate              •   values
•   consistent & intuitive       •   directly calls for action            •   philosophy
•   uses visuals intelligently   •   reliable                             •   expertise
•   credible and clear           •   search engine friendly               •   personality or culture
                                                                          •   image/brand


                                                                                                       13
                                      copyright © 2012 mandala services
14
copyright © 2012 mandala services
• what is the vision for your business?
• what is your target market?
• what is the goal of your site?
• what do you like/dislike about other websites in
  general? and your competitor websites?
• what differentiates you from your competitors?
• what feelings and values do you want to convey?




                                                     15
                 copyright © 2012 mandala services
16
copyright © 2012 mandala services
17
copyright © 2012 mandala services
•   contact us form                           • share this
•   mailing list sign up                      • video presentations
•   Blogging with rss feed                    • scheduling
                                              • calendar of events
•   content management
                                              • storefront – products,
•   analytics                                   services, webinars
                                              • site search
                                              • affiliate marketing
                                              • access to premium
                                                content

                                                                         18
                       copyright © 2012 mandala services
 keep it simple!                   ⓧ use visuals just for the
 keep it fresh & up-                       sake of using them
  to-date                           ⓧ       write a book, or even
 use pdfs for more                         an essay
  detailed material                 ⓧ       have under
 highlight the current                     construction pages
  page                              ⓧ       use external links or
 review analytics                          mailto in menus
  regularly                         ⓧ       much flash, if any

                                                                    19
                    copyright © 2011 mandala services
† source: http://en.wikipedia.org/wiki/Search_engine_optimization
                                                                    20
                    copyright © 2011 mandala services
Go back one page




                                                  21
              copyright © 2011 mandala services
 Search extends far beyond your website
   YouTube, Facebook, Social Bookmarking sites
   Web directories, blogs, forums, other websites
 Keyword research
 Location based search
 Outbound links to well established sites
 Monitor your SEO
   http://www.seomoz.org/tools




                                                          22
                      copyright © 2011 mandala services
 Test out your website with Google’s keyword tool
   https://adwords.google.com/select/KeywordToolExternal
 Get ideas for new keywords with YouTube’s
  keyword tool
   https://ads.youtube.com/keyword_tool




                                                       23
                   copyright © 2011 mandala services
24
copyright © 2011 mandala services
copyright © 2011 mandala services
26
copyright © 2011 mandala services
 content                                         simple link structure &
    quality, fresh, engaging,                     site map
     linkable, sharable,
     relevant                                     search engine friendly urls
 establish yourself as an                        every page
  expert                                                 call to action and value
    blog                                                        proposition
    local events and services                           location & service

 core search terms in                            avoid flash or ajax content
  home page title
 alt tag, html titles,
  keywords

                                                                                     27
                             copyright © 2011 mandala services
 Online marketing is important to your business
 Your website is the hub of your online marketing
  strategy
 The goal of your website is to turn visitors into
  clients
 The design and content of your website is crucial to
  keeping people on it and getting them to take
  action.
 Search engine optimization is key to helping
  people find you online.
                                                         28
                    copyright © 2011 mandala services

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Online Marketing Session 1

  • 1. An introduction for small businesses March 2012
  • 2. • How many of you plan to start your own practice? ~~~ • How many of you think online marketing is important to the success of a health practitioner? ~~~ • How many of you currently participate in at least one social networking venue? ~~~ • What would you like to take away from this series over the next 4 weeks? copyright © 2012 mandala services
  • 3. 3 copyright © 2012 mandala services
  • 4. 4
  • 5. The promotion of a product, service or cause that is carried out electronically via the internet 5 copyright © 2011 mandala services
  • 6. 6 copyright © 2011 mandala services
  • 7. Business Process source: www.prlog.org/10690572-costa-rica-seo-and-online-marketing-done-right.html 7 copyright © 2012 mandala services
  • 8. Search Engine Mktg references to your business copyright © 2012 mandala services 1/24/11 8
  • 9. the options these days are endless • don’t be intimidated • start with 2 or 3 • monitor your results • if you find yourself avoiding it, try something else • don’t wait until you need more clients 9 copyright © 2012 mandala services
  • 10. • connect • stay top of mind • establish credibility • create trust • educate 10 copyright © 2012 mandala services
  • 11. 11
  • 12. inform • educate • connect • create trust • save time and money 12 copyright © 2012 mandala services
  • 13. professional & clean • engaging and articulate • values • consistent & intuitive • directly calls for action • philosophy • uses visuals intelligently • reliable • expertise • credible and clear • search engine friendly • personality or culture • image/brand 13 copyright © 2012 mandala services
  • 14. 14 copyright © 2012 mandala services
  • 15. • what is the vision for your business? • what is your target market? • what is the goal of your site? • what do you like/dislike about other websites in general? and your competitor websites? • what differentiates you from your competitors? • what feelings and values do you want to convey? 15 copyright © 2012 mandala services
  • 16. 16 copyright © 2012 mandala services
  • 17. 17 copyright © 2012 mandala services
  • 18. contact us form • share this • mailing list sign up • video presentations • Blogging with rss feed • scheduling • calendar of events • content management • storefront – products, • analytics services, webinars • site search • affiliate marketing • access to premium content 18 copyright © 2012 mandala services
  • 19.  keep it simple! ⓧ use visuals just for the  keep it fresh & up- sake of using them to-date ⓧ write a book, or even  use pdfs for more an essay detailed material ⓧ have under  highlight the current construction pages page ⓧ use external links or  review analytics mailto in menus regularly ⓧ much flash, if any 19 copyright © 2011 mandala services
  • 21. Go back one page 21 copyright © 2011 mandala services
  • 22.  Search extends far beyond your website  YouTube, Facebook, Social Bookmarking sites  Web directories, blogs, forums, other websites  Keyword research  Location based search  Outbound links to well established sites  Monitor your SEO  http://www.seomoz.org/tools 22 copyright © 2011 mandala services
  • 23.  Test out your website with Google’s keyword tool  https://adwords.google.com/select/KeywordToolExternal  Get ideas for new keywords with YouTube’s keyword tool  https://ads.youtube.com/keyword_tool 23 copyright © 2011 mandala services
  • 24. 24 copyright © 2011 mandala services
  • 25. copyright © 2011 mandala services
  • 26. 26 copyright © 2011 mandala services
  • 27.  content  simple link structure &  quality, fresh, engaging, site map linkable, sharable, relevant  search engine friendly urls  establish yourself as an  every page expert  call to action and value  blog proposition  local events and services  location & service  core search terms in  avoid flash or ajax content home page title  alt tag, html titles, keywords 27 copyright © 2011 mandala services
  • 28.  Online marketing is important to your business  Your website is the hub of your online marketing strategy  The goal of your website is to turn visitors into clients  The design and content of your website is crucial to keeping people on it and getting them to take action.  Search engine optimization is key to helping people find you online. 28 copyright © 2011 mandala services

Notas do Editor

  1. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  2. online marketing for small businesses 1/24/11 copyright © 2011 mandala services
  3. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  4. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  5. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  6. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  7. online marketing for small businesses 1/24/11 copyright © 2011 mandala services
  8. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  9. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  10. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  11. How many of you think a website is important? A simple search for acupuncture and your town could potentially put you at the top of the list in a search if SEO is done well; people who get referrals often like to check out a website and mull it over for a while before taking action Professionalism, savvy, values, convey soft qualities (gentle, supportive, understanding) Provide timely articles/blog postings on pertinent and timely topics, recommend other modalities, provide answers to common questions, provide guidance on common conditions for support outside the acupuncture room; diet, exercise, spirituality When I go to a practiioner’s website if it looks really outdated, not much info of value and/or the info is hard to find it sends me a message that might make me less inclined to proceed Can be changed easily, frequently asked questions, scheduling, provide info that otherwise you’d have to give over the phone, prepare clients for first visit, post intake forms 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  12. Consistency – in branding, navigation, tone 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  13. Clean design; good use of white space, professional, intuitive layout; easy to scan, variety of ways to find things Not sure what they do 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  14. How many of you think a website is important? A simple search for acupuncture and your town could potentially put you at the top of the list in a search if SEO is done well; people who get referrals often like to check out a website and mull it over for a while before taking action Professionalism, savvy, values, convey soft qualities (gentle, supportive, understanding) Provide timely articles/blog postings on pertinent and timely topics, recommend other modalities, provide answers to common questions, provide guidance on common conditions for support outside the acupuncture room; diet, exercise, spirituality When I go to a practiioner’s website if it looks really outdated, not much info of value and/or the info is hard to find it sends me a message that might make me less inclined to proceed Can be changed easily, frequently asked questions, scheduling, provide info that otherwise you’d have to give over the phone, prepare clients for first visit, post intake forms 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  15. online marketing for small businesses 1/24/11 copyright © 2011 mandala services
  16. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  17. 1/24/11 copyright © 2011 mandala services online marketing for small businesses
  18. HTML titles and meta keywords different on every page Don’t use images to convey important content 1/24/11 copyright © 2011 mandala services online marketing for small businesses