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“How Much Does That Cost?”
                   or
       “That Costs How Much?!?!”




KSBDC Access To Market Program
       Pricing Workshop
       January 25, 2013
      Vallorie Henderson
    Management Consultant
Importance of Proper Pricing
 • Underpricing
   – Lose money with each sale
   – Business failure
 • Overpricing
   – Loss of sales
   – Business failure
 • Proper pricing
   – Business success!
Wholesaling vs. Retail
• Keystoning
• Be consistent every place you sell
• Don’t undersell the retailers
• Corporate gifts or sales to the trade
The Real Price


The real price of your product or
    service is the amount the
 customer is willing to pay for it.
Pricing Strategies
• Promotional: Temporary strategy to generate
  interest, launch a new product, or sell in
  quantity.
• Close-out: Lower prices to sell off unwanted
  stock, excess inventory, or out-of-season or
  perishable goods.
• Quantity: Lower prices for customers who
  purchase multiple units or large quantities.
• Product line: A range of products based on
  varying benefits.
Pricing Strategies
• Bundling: Items bundled together at a price
  lower than if purchased separately.
• Psychological: Hitting price points that are
  significant ($99.99 sounds better than $100.00).
• Captive: Charging a low price for the initial
  product but higher prices when customers need
  refills or upgrades for the item.
• Loss leader: Charging below cost to try to
  attract customers to other products.
Pricing Strategies
• Destroyer: Charging a price below average to
  drive out competition (not appropriate for most
  small businesses).
• Skimming: Charging a high initial price on new,
  innovative products due to popularity and a lack
  of competition.
• Discrimination: Charging different people
  different prices for effectively the same product.
How to Price
Determine…
A. What the market will bear
B. What the competition is charging
C. Your production costs
 •   selling price must be greater than costs
A. Your break-even point
 •   how much you must sell in order to cover
     expenses
What Price is Right?
What will the market bear?
• Conduct customer surveys
  – Ask what is considered a reasonable price
• Shop the competition
  – What does the competition charge?
• Market research selling
  – Selling small quantities at fairs or in sublet
    space
Who Is the Competition?
 Know competitors by name
 Identify their strengths and
  weaknesses
 Understand their pricing strategies
 Know what they offer customers
  (superior customer service, expert
  installation, etc.)
What Are Your Expenses?
 Cost of Goods Sold
  – The direct cost of producing your goods or
    services
    • Production labor, materials, packaging, and
      shipping
  – Fluctuates up and down relative to sales
 Fixed Expenses
  – The indirect costs of being in business
    • Overhead, administrative costs
  – Exist whether or not you have sales
Paying Yourself
If you don’t include your compensation in
your pricing strategy, the money will never
be there to pay yourself.
Build in the ability to pay yourself in two places:
 COGS: in the beginning, you’ll probably be
  the production labor force, so include an
  hourly labor rate here.
 Fixed expenses: You will also manage the
  business, so include a manager’s salary here.
Paying Yourself

 Until you reach break-even, you may
  choose to pay yourself only the hourly
  labor rate included in COGS.
 Once you reach break-even, you may
  choose to pay yourself the manager’s
  salary included in Fixed Expenses.
The Break-Even Analysis

 Tells you how many products or services
  you need to sell to reach break-even (no
  profit and no loss)
 At the break-even point, you will cover all
  your expenses but realize no profit (profit
  occurs with the next sale)
Financial Terms
• Gross income: Amount of income a
  business earns before expenses are
  considered; total sales revenue.
• Gross profit: What remains of income
  after subtracting COGS.
  Gross income – COGS = Gross profit
• Net profit: What remains of gross profit
  after subtracting fixed expenses.
  Gross profit – Fixed expenses = Net profit
Financial Terms
           On the Income Statement
Income
     Sale of widgets (10@$75/ea)      $ 750
Total gross income                    $ 750     Gross income

COGS/Variable costs
  materials & labor (10@$25 ea)       $ 250
Total COGS                            $ 250     – COGS

Gross Profit                          $ 500     = Gross profit     Gross profit

Fixed/Overhead costs
    Rent                              $ 300
    Utilities                         $ 100
    Accounting                        $ 100
Total Fixed expenses                  $ 500                      – Fixed expenses

Net Profit (loss)                      $   0                     = Net profit (loss)
                                   BREAK-EVEN
What You Need to
         Calculate Break-Even
1. Gross income (price) per product
     At first, an educated guess based on your
     research; you’ll use this number in your
     calculations.
1. COGS per product
     Research the direct cost to produce your
     products (materials, labor, packaging,
     shipping, etc.).
1. Fixed Expenses
     Research the indirect costs of being in
     business (rent, utilities, insurance, etc.).
Break-Even Formula (2 Steps)

#1    Gross Income (per widget)
       – COGS (per widget)
     = Gross Profit (per widget)

#2    Fixed Expenses (per month)
      ÷ Gross Profit (per widget)
        = Break-Even Point
A Widget Business
        Calculates Break-Even
             Widget business assumptions
      Gross income per widget:     $     9
      COGS per widget:             $     4
      Fixed expenses per month:    $1,000

                Break-even calculations
Step 1: Gross Income – COGS = Gross Profit
             $9      - $4      =     $5

Step 2: Fixed Expenses ÷ Gross Profit = Break-Even
             $1,000    ÷     $5       =   200

    Must sell 200 widgets Duplicationmonth to break even
                    © JIST Works.
                                  per Prohibited.
Do the Numbers Work?
Income                               Consider: 200 widgets sold.
    Sale of widgets        $ 1,800   Gross income per widget:       $9
Total Gross Income         $ 1,800   COGS per widget:               $4
                                     Gross profit per widget:       $5
COGS/Variable Costs
    Materials & labor      $ 800     #1 Gross income – COGS = Gross profit
Total COGS                 $ 800         per widget   per widget per widget

                                           ($9         –     $4      =     $5)
Gross Profit               $1,000

Fixed/Overhead Costs                 #2 Fixed expenses ÷ gross profit = B/E point
    Rent                   $ 300            per mo        per widget
    Utilities              $ 200           ($1000      ÷   $5         = 200)
    Owner’s salary         $ 500
Total Fixed Expenses       $1,000    I must sell 200 widgets per month to reach B/E.

Net Profit                 $   0
                        BREAK-EVEN
Fixed Expenses for
Sarah Sue's Sandwich Shoppe
  Fixed Expenses:
  Rent                    $ 600
  Utilities               $ 150
  Telephone               $ 100
  Business Insurance      $ 25
  Owner's Salary          $2,000
  Miscellaneous           $ 50
  Total Fixed Expenses:   $2,925
COGS For the Swiss Gobbler
Supplier Price Sheet      Sarah estimates        Ingredients per   COGS Swiss
and Labor Costs                                  Gobbler           Gobbler
Turkey @ $3.00/Lb         10 slices per lb.      2 slices          $ .60
Bread @ $ .75/Loaf        30 slices per loaf     2 slices          $ .05
Sw Chs @ $3.00/Lb         10 slices per lb.      2 slices          $ .60
Mayo @ $2.00/Jar          32 ounces per jar      1 oz.             $ .06
Mustard @ $1.00/Jar       32 ounces per jar      1 oz.             $ .03
Tomatoes @ $ .50 ea       8 slices per tomato    2 slices          $ .13
Lettuce @ $ .60/Head      30 leaves per head     2 leaves          $ .04
Secret Sauce @ 3.00/Jar   32 ounces per jar      1 oz.             $ .09
Wax Paper @ .03/Sheet     precut sheets          1 sheet           $ .03
Labor @ $8.00/Hour        20 sandwiches per hr   3 minutes         $ .40

Total COGS:                                                        $ 2.03
Monthly Break-Even Point
   Three things Sarah must know to
   calculate her break-even point:
1. Sarah estimates her monthly fixed
   expenses will be $2,925.
2. Sarah has determined that it will cost
   her $2.03 to create her most popular
   sandwich (COGS).
3. Sarah believes that a fair price to ask
   for this sandwich is $4.95 (gross
   income).
Sarah Sue's Break-Even Point
Step 1:
            Gross Income - COGS = Gross Profit
                      $4.95 - $2.03 =  $2.92

Step 2:
           Fixed Expenses ÷ Gross Profit = B/E per Mo
               $2,925 ÷ $2.92 = 1,001 Sandwiches/Mo

             Sarah Sue knows that she will have to sell
          1,001 Swiss Gobblers per month to break-even.

 If Sarah Sue is open 25 days per month, how many sandwiches will
            she have to sell each day to reach break-even?

             1,001 ÷ 25 = 40.04 sandwiches per day
                        © JIST Works. Duplication Prohibited.
Selling Multiple Products
Mary is an artisan who makes unique creations from a studio in her
home. She makes one-of-kind stuffed animals in three sizes:
small(babies), large (adult animals), and giant (such as 6-foot-tall
giraffes). Her COGS can be calculated as follows:

        • Mary sells her small stuffed animals for $35. Her materials costs
        average $5, and the small animals take Mary about 1 hour to make.
        She calculates her production labor at $10 per hour.

         • Large animals sell for $70. materials costs average $18 and they
        take about 1.5 hours to make.

        • The giant animals sell for $150. Materials costs are typically $35.
        Mary spends about 4 hours making a giant animal.
Mary’s Lions, Tigers, and Bears

A friend of Mary’s has a shop in the village that sells
hand-painted children’s furniture and bedding. She has
agreed to display Mary’s stuffed animals in one corner of
her shop for a flat fee of $300 per month. Mary also has
a business phone line for which she pays $75 per month.
She plans on drawing an owner’s salary of $1,000 per
month.


     Monthly Fixed Expenses:
       Rent                                   $ 300
       Telephone                              $    75
       Owner’s compensation                   $ 1,000
       Total Fixed Expenses:                  $ 1,375
                    © JIST Works. Duplication Prohibited.
Mary’s Lions, Tigers, and Bears




           © JIST Works. Duplication Prohibited.
Know Your Daily Sales Goals
Based on B/E points of 1500, 500, and 300
per month:
  If you’re open 25 days per month, how many
   units do you have to sell each day to reach B/E?
  How many do you need to sell each hour?
Ask yourself:
  Is this reasonable?
  Is there time to produce this much product?
  Do I want to produce/sell this much?
Pricing for Service Providers
Step 1.
Determine personal income requirements
Annual Operating Expenses                      $10,000
Owner's Gross Wages                          + $30,000
Total Income Requirements                      $40,000
Step 2.
Calculate available working hrs.
52 weeks x 40 hours per week                     2,080 hrs
Minus 40 vacation hours and 56 holiday/sick hrs – 96 hrs
Equals available hours                           1,984 hrs
Pricing for Service Providers
Step 3.
Estimate billable hours: 1,984 hours available per year
  divided by 4 quarters = 496 hours per quarter
                                              Billable Hrs.
Available Hrs. X Percent Billable =             Per Qtr.
Qtr 1: 496     X 20% (1 day/week)                 99 Hrs.
Qtr 2: 496     X 25% (1 out of 4 days)         124 Hrs.
Qtr 3: 496     X 30% (1 out of 3 days)         149 Hrs.
Qtr 4: 496     X 40% (2 days/week)             198 Hrs.
Estimated Billable Hours:                      570 Hrs.
Pricing for Service Providers
 Step 4.

 Calculate the Hourly Billing Rate

    1. Total income required (Step 1)   $40,000 per yr.

    2. Divided by number of
    billable hrs per year (Step 3)      ÷ 570 hrs per yr.

    3. Equals hourly rate               = $70 per hr.
When is the right time to
      review your prices?

    Do so if:
 You introduce a new product or product line
 Your costs change
 Your competitors change their prices
 The economy experiences either inflation or
  recession
 Your sales strategy changes
Is It Reasonable?
 Will the market bear this rate?
 Can I adjust my prices?
 Can I reduce my COGS or fixed expenses?
 Is my salary goal too high?
 Is my sales goal too high?
 Can I accomplish this amount of work and
  manage my business while maintaining a
  reasonable schedule?
 Is this business venture worthwhile given my
  financial and lifestyle goals?
Business Plan
As you complete this information, insert it in your
  business plan:
      2. Selling strategy
         – Pricing strategy

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Access To Market - Pricing Presentation

  • 1. “How Much Does That Cost?” or “That Costs How Much?!?!” KSBDC Access To Market Program Pricing Workshop January 25, 2013 Vallorie Henderson Management Consultant
  • 2. Importance of Proper Pricing • Underpricing – Lose money with each sale – Business failure • Overpricing – Loss of sales – Business failure • Proper pricing – Business success!
  • 3. Wholesaling vs. Retail • Keystoning • Be consistent every place you sell • Don’t undersell the retailers • Corporate gifts or sales to the trade
  • 4. The Real Price The real price of your product or service is the amount the customer is willing to pay for it.
  • 5. Pricing Strategies • Promotional: Temporary strategy to generate interest, launch a new product, or sell in quantity. • Close-out: Lower prices to sell off unwanted stock, excess inventory, or out-of-season or perishable goods. • Quantity: Lower prices for customers who purchase multiple units or large quantities. • Product line: A range of products based on varying benefits.
  • 6. Pricing Strategies • Bundling: Items bundled together at a price lower than if purchased separately. • Psychological: Hitting price points that are significant ($99.99 sounds better than $100.00). • Captive: Charging a low price for the initial product but higher prices when customers need refills or upgrades for the item. • Loss leader: Charging below cost to try to attract customers to other products.
  • 7. Pricing Strategies • Destroyer: Charging a price below average to drive out competition (not appropriate for most small businesses). • Skimming: Charging a high initial price on new, innovative products due to popularity and a lack of competition. • Discrimination: Charging different people different prices for effectively the same product.
  • 8. How to Price Determine… A. What the market will bear B. What the competition is charging C. Your production costs • selling price must be greater than costs A. Your break-even point • how much you must sell in order to cover expenses
  • 9. What Price is Right? What will the market bear? • Conduct customer surveys – Ask what is considered a reasonable price • Shop the competition – What does the competition charge? • Market research selling – Selling small quantities at fairs or in sublet space
  • 10. Who Is the Competition?  Know competitors by name  Identify their strengths and weaknesses  Understand their pricing strategies  Know what they offer customers (superior customer service, expert installation, etc.)
  • 11. What Are Your Expenses?  Cost of Goods Sold – The direct cost of producing your goods or services • Production labor, materials, packaging, and shipping – Fluctuates up and down relative to sales  Fixed Expenses – The indirect costs of being in business • Overhead, administrative costs – Exist whether or not you have sales
  • 12. Paying Yourself If you don’t include your compensation in your pricing strategy, the money will never be there to pay yourself. Build in the ability to pay yourself in two places:  COGS: in the beginning, you’ll probably be the production labor force, so include an hourly labor rate here.  Fixed expenses: You will also manage the business, so include a manager’s salary here.
  • 13. Paying Yourself  Until you reach break-even, you may choose to pay yourself only the hourly labor rate included in COGS.  Once you reach break-even, you may choose to pay yourself the manager’s salary included in Fixed Expenses.
  • 14. The Break-Even Analysis  Tells you how many products or services you need to sell to reach break-even (no profit and no loss)  At the break-even point, you will cover all your expenses but realize no profit (profit occurs with the next sale)
  • 15. Financial Terms • Gross income: Amount of income a business earns before expenses are considered; total sales revenue. • Gross profit: What remains of income after subtracting COGS. Gross income – COGS = Gross profit • Net profit: What remains of gross profit after subtracting fixed expenses. Gross profit – Fixed expenses = Net profit
  • 16. Financial Terms On the Income Statement Income Sale of widgets (10@$75/ea) $ 750 Total gross income $ 750 Gross income COGS/Variable costs materials & labor (10@$25 ea) $ 250 Total COGS $ 250 – COGS Gross Profit $ 500 = Gross profit Gross profit Fixed/Overhead costs Rent $ 300 Utilities $ 100 Accounting $ 100 Total Fixed expenses $ 500 – Fixed expenses Net Profit (loss) $ 0 = Net profit (loss) BREAK-EVEN
  • 17. What You Need to Calculate Break-Even 1. Gross income (price) per product At first, an educated guess based on your research; you’ll use this number in your calculations. 1. COGS per product Research the direct cost to produce your products (materials, labor, packaging, shipping, etc.). 1. Fixed Expenses Research the indirect costs of being in business (rent, utilities, insurance, etc.).
  • 18. Break-Even Formula (2 Steps) #1 Gross Income (per widget) – COGS (per widget) = Gross Profit (per widget) #2 Fixed Expenses (per month) ÷ Gross Profit (per widget) = Break-Even Point
  • 19. A Widget Business Calculates Break-Even Widget business assumptions Gross income per widget: $ 9 COGS per widget: $ 4 Fixed expenses per month: $1,000 Break-even calculations Step 1: Gross Income – COGS = Gross Profit $9 - $4 = $5 Step 2: Fixed Expenses ÷ Gross Profit = Break-Even $1,000 ÷ $5 = 200 Must sell 200 widgets Duplicationmonth to break even © JIST Works. per Prohibited.
  • 20. Do the Numbers Work? Income Consider: 200 widgets sold. Sale of widgets $ 1,800 Gross income per widget: $9 Total Gross Income $ 1,800 COGS per widget: $4 Gross profit per widget: $5 COGS/Variable Costs Materials & labor $ 800 #1 Gross income – COGS = Gross profit Total COGS $ 800 per widget per widget per widget ($9 – $4 = $5) Gross Profit $1,000 Fixed/Overhead Costs #2 Fixed expenses ÷ gross profit = B/E point Rent $ 300 per mo per widget Utilities $ 200 ($1000 ÷ $5 = 200) Owner’s salary $ 500 Total Fixed Expenses $1,000 I must sell 200 widgets per month to reach B/E. Net Profit $ 0 BREAK-EVEN
  • 21. Fixed Expenses for Sarah Sue's Sandwich Shoppe Fixed Expenses: Rent $ 600 Utilities $ 150 Telephone $ 100 Business Insurance $ 25 Owner's Salary $2,000 Miscellaneous $ 50 Total Fixed Expenses: $2,925
  • 22. COGS For the Swiss Gobbler Supplier Price Sheet Sarah estimates Ingredients per COGS Swiss and Labor Costs Gobbler Gobbler Turkey @ $3.00/Lb 10 slices per lb. 2 slices $ .60 Bread @ $ .75/Loaf 30 slices per loaf 2 slices $ .05 Sw Chs @ $3.00/Lb 10 slices per lb. 2 slices $ .60 Mayo @ $2.00/Jar 32 ounces per jar 1 oz. $ .06 Mustard @ $1.00/Jar 32 ounces per jar 1 oz. $ .03 Tomatoes @ $ .50 ea 8 slices per tomato 2 slices $ .13 Lettuce @ $ .60/Head 30 leaves per head 2 leaves $ .04 Secret Sauce @ 3.00/Jar 32 ounces per jar 1 oz. $ .09 Wax Paper @ .03/Sheet precut sheets 1 sheet $ .03 Labor @ $8.00/Hour 20 sandwiches per hr 3 minutes $ .40 Total COGS: $ 2.03
  • 23. Monthly Break-Even Point Three things Sarah must know to calculate her break-even point: 1. Sarah estimates her monthly fixed expenses will be $2,925. 2. Sarah has determined that it will cost her $2.03 to create her most popular sandwich (COGS). 3. Sarah believes that a fair price to ask for this sandwich is $4.95 (gross income).
  • 24. Sarah Sue's Break-Even Point Step 1: Gross Income - COGS = Gross Profit $4.95 - $2.03 = $2.92 Step 2: Fixed Expenses ÷ Gross Profit = B/E per Mo $2,925 ÷ $2.92 = 1,001 Sandwiches/Mo Sarah Sue knows that she will have to sell 1,001 Swiss Gobblers per month to break-even. If Sarah Sue is open 25 days per month, how many sandwiches will she have to sell each day to reach break-even? 1,001 ÷ 25 = 40.04 sandwiches per day © JIST Works. Duplication Prohibited.
  • 25. Selling Multiple Products Mary is an artisan who makes unique creations from a studio in her home. She makes one-of-kind stuffed animals in three sizes: small(babies), large (adult animals), and giant (such as 6-foot-tall giraffes). Her COGS can be calculated as follows: • Mary sells her small stuffed animals for $35. Her materials costs average $5, and the small animals take Mary about 1 hour to make. She calculates her production labor at $10 per hour. • Large animals sell for $70. materials costs average $18 and they take about 1.5 hours to make. • The giant animals sell for $150. Materials costs are typically $35. Mary spends about 4 hours making a giant animal.
  • 26. Mary’s Lions, Tigers, and Bears A friend of Mary’s has a shop in the village that sells hand-painted children’s furniture and bedding. She has agreed to display Mary’s stuffed animals in one corner of her shop for a flat fee of $300 per month. Mary also has a business phone line for which she pays $75 per month. She plans on drawing an owner’s salary of $1,000 per month. Monthly Fixed Expenses: Rent $ 300 Telephone $ 75 Owner’s compensation $ 1,000 Total Fixed Expenses: $ 1,375 © JIST Works. Duplication Prohibited.
  • 27. Mary’s Lions, Tigers, and Bears © JIST Works. Duplication Prohibited.
  • 28. Know Your Daily Sales Goals Based on B/E points of 1500, 500, and 300 per month:  If you’re open 25 days per month, how many units do you have to sell each day to reach B/E?  How many do you need to sell each hour? Ask yourself:  Is this reasonable?  Is there time to produce this much product?  Do I want to produce/sell this much?
  • 29. Pricing for Service Providers Step 1. Determine personal income requirements Annual Operating Expenses $10,000 Owner's Gross Wages + $30,000 Total Income Requirements $40,000 Step 2. Calculate available working hrs. 52 weeks x 40 hours per week 2,080 hrs Minus 40 vacation hours and 56 holiday/sick hrs – 96 hrs Equals available hours 1,984 hrs
  • 30. Pricing for Service Providers Step 3. Estimate billable hours: 1,984 hours available per year divided by 4 quarters = 496 hours per quarter Billable Hrs. Available Hrs. X Percent Billable = Per Qtr. Qtr 1: 496 X 20% (1 day/week) 99 Hrs. Qtr 2: 496 X 25% (1 out of 4 days) 124 Hrs. Qtr 3: 496 X 30% (1 out of 3 days) 149 Hrs. Qtr 4: 496 X 40% (2 days/week) 198 Hrs. Estimated Billable Hours: 570 Hrs.
  • 31. Pricing for Service Providers Step 4. Calculate the Hourly Billing Rate 1. Total income required (Step 1) $40,000 per yr. 2. Divided by number of billable hrs per year (Step 3) ÷ 570 hrs per yr. 3. Equals hourly rate = $70 per hr.
  • 32. When is the right time to review your prices? Do so if:  You introduce a new product or product line  Your costs change  Your competitors change their prices  The economy experiences either inflation or recession  Your sales strategy changes
  • 33. Is It Reasonable?  Will the market bear this rate?  Can I adjust my prices?  Can I reduce my COGS or fixed expenses?  Is my salary goal too high?  Is my sales goal too high?  Can I accomplish this amount of work and manage my business while maintaining a reasonable schedule?  Is this business venture worthwhile given my financial and lifestyle goals?
  • 34. Business Plan As you complete this information, insert it in your business plan: 2. Selling strategy – Pricing strategy