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International
Marketing Plan
1.   Introduction           1. Competitive Analysis
2.   Overview of BaseCamp   2. Service Plan
3.   Overview of Chile      3. Distribution
4.   PESTLE Analysis        4. Advertising & Promotion
5.   Target Market             Strategy
6.   Market Entry           5. SWOT Analysis
                            6. Conclusion




Table of Contents
• Nestled into the corner of South America, Chile has
  successfully been one of the fastest growing economies
  since 1990. Ranking #7 in the 2012 Index of Economic
  Freedom, and #1 in their region, Chile has consistently
  shown a commitment to the improvement of their
  economic standing.
• The following PowerPoint presentation will discuss the
  opportunities available in Chile for BaseCamp
  International.




Introduction
• BaseCamp is a network of International Centers.

• Current locations include Peru, Costa Rica, Ecuador, Nicaragua, Nepal, Ghana, and
  Tanzania

• The centres come equipped with classrooms, dorms, private rooms, lounge area and a
  kitchen. Complimentary meals as well as internet access is provided to all volunteers.

• BaseCamp is a for-profit organization that builds alliances in international
  communities, providing non-for-profit organizations with eager volunteers and students
  looking to do internships

• Staff helps match up people who want to volunteer, intern, work, study, or live abroad.




     Overview of BaseCamp
• BaseCamp provides opportunities that include: teaching English, disaster relief
    support, research, building homes, assistance in low income health clinics, social
    service work, daycare support, etc.

  • Provides ongoing support throughout the entire duration of the volunteer’s stay

  • Mission is to promote cross-cultural learning, global awareness, understanding
    between cultures, and platform for positive change

  • Length of programs may vary from: 1 to 2 months, 1 to 2 weeks, 3 to 4 weeks, 6
    to 12 months, or even one full calendar year.




BaseCamp Overview continued…
2012     •   Moved to Grenada, Nicaragua

        2008     •   Moved to Arusha, Tanzania
        2005     •   Moved to Accra, Ghana
                 •   Moved to San José, Costa Rica
        2004     •   Moved to Quito, Ecuador
                 •   Moved to Jinotepe, Carazo
        2000     •   Moved to Lima, Peru

        1998
                 •   Moved to Kingston, Ontario
                 •   Moved to Kathmandu, Nepal




Timeline of BaseCamp Expansion
Chile 78.3
•   Population of 17.2 million                                             2012 Economic
•   GDP (PPP): $257.9 billion                                              Freedom Score
•   GNI per capita: $9,940.00
•   President: Sebastian Pinera
•   Democratic government
•   Strong property rights (ranked 2nd)
•   Has the most secure contractual agreements in Latin America (Ranked 21st on
    freedom from corruption)
•   Chile has the 5th highest usage of social networking sites worldwide. A study by
    ComScore indicates that Chileans spend about one third of their time on social
    networking.
•   Ranked 39 out of 183 in the index in Doing Business 2012. Regional average
    for Latin America & Caribbean is 95.
•   Has a need for volunteer workers to assist with children in poverty, natural
    disaster relief, education, and teaching English.
•   City of Lota sits at an unemployment rate of 20%
•   Dealing with issues of income inequality


Overview of Chile
Doing Business in Chile
A Comparison with Countries Who Currently Have BaseCamp Locations
Rankings are out of 183 Countries
PESTLE Analysis
Primary Target Market:
  • Young adults: emphasis on high school and post-secondary
    students
  Secondary Target Market:
  • Graduates and those wanting to experience another culture.
    Those who are on a break in between work or school and
    enjoy travel.
    • PRIZMne Segments
       • 16 Bohemian Mix
       • 22 Young Influentials
       • 44 New Beginnings




Target Market
Target Market Segments
Market Entry Strategy

•   Foreign Direct Investment with long term participation. Similar to how Cisco
    entered the South Korean market.

•   Alliances with numerous local NFP organizations prior to market entry.

•   The Linder Theory bests describes the Chilean market in comparison to Canada.




Market Entry
Target Market                     Target Market                       Target Market
GAP travelers, youth, adults on   Teens, students, solo               English speaking North Americans
career break                      travelers, groups, 50+, families    18 years of age +
Service Offerings                 Service Offerings                   Service Offerings
Teaching, Childcare and           Teaching, orphanage                 Volunteer training
Environmental projects            work, healthcare, environmental,    sessions, children’s
Pricing                           women’s                             workshops, operational or resource
3 months                          empowerment, construction, anim     development projects
exluding flights= $4121.33        als & wildlife                      Pricing
with flights = $5,979.32          Pricing                             Free, but you are responsible for all
food & accommodation included     Start at $945 for 1-12 weeks        expenses –
Advertising Strategies            Start at $5465 for 6months-1year    food, shelter, insurance, travel
Social                            Includes food, lodging, insurance   Advertising Strategies
Media, newsletter, brochure.      Advertising Strategies              Social Media –
                                  “A community beyond borders”        Twitter, Facebook, YouTube, Linke
                                  Extensive use of Social Media       dIn


Competitive Analysis
• In order to successfully participate within Chile, Basecamp International will
  use an integrated model. This will allow for direct contact with local
  consumers and alliance members through the use of an in country office.
• As an embedded organization, Basecamp International will be better
  equipped to develop strong local community relationships with potential
  alliance organizations as well as the community at large. This will also
  improve the overall acceptance of Basecamp within Chile.
• Glocalization will be a key aspect of the Chilean office in order to ensure
  uniformity of strategic and tactical elements.
• Through the use of a polycentric pricing strategy, the Chilean office will set
  its own pricing for the services it provides to volunteers. E.g.
  accommodations, meals, language training, activities during your orientation
  week and cultural training.




Service Plan
Channel Relationships
• For Basecamp’s alliances to work, each member will be required to be open about
   their expectations and communicate changes perceived in each other’s behaviour that
   might be conflicting with alliance agreements.
                            Distribution Strategy
• As per the service plan, Basecamp International will be embedding into the Chilean
  market and as such will use an integrated distribution system in which to distribute
  volunteers between its allied organizations.
• All volunteers are required to arrange for transportation to any of Basecamp
  International’s out of country offices. E.g. Travel arrangements and costs are the
  responsibility of the volunteers.
                                  Grey Market
• In order to avoid the support of grey market alternatives, Basecamp International will
   ensure that all products necessary for the development of the local offices and
   continued volunteer support are purchased through legitimate channels.



Distribution
Chilean Advertising
  • The current strategy of using social media to promote Basecamp International’s presence
      will prove largely beneficial if continued and specifically targeted towards Chilean cultures
      and values. As stated in the overview of Chile, social networking is an integral part of their
      culture today, and as such will be the primary medium for in-country advertising and
      promotions. Top used social media platforms in Chile are Facebook and Twitter and as such
      will be used as the primary tools in which to reach our target market.
  •   Sending informational brochures to target potential affiliates to ensure full market coverage.
  •   Target Market – N.F.P. organizations


                                  Canadian Advertising
  • Continued use of social media will be a key aspect of the Canadian advertising strategy.
  • Arranging information presentations with in Canadian schools will be used as a secondary
      aspect of this strategy in order to promote involvement and define the benefits of
      volunteering and international travel.
  •   Target Market – Psychographic targeting of Students(high school, college and
      university), young adults, religious groups, humanitarians and environmentalists.




Advertising & Promotion Strategy
Advertising Challenges in Chile

• Ensuring that all translations are appropriate and are non-offensive.
• Ensuring that all advertisements are socially acceptable.
• Maintaining relevance within the market.
• Detailed understanding of predispositions and attitudes, beliefs and behavior, rituals
  and conventions, and purchase and use patterns.
• Costs of advertising in Chile are similar to that of Canada. Be prepared to spend to
  make an impact outside of social media.




Advertising & Promotion
Strategy Cont…
When strengths &
                             Strengths
opportunities           Free Trade Agreement
                                                      Weaknesses
substantially exceed         with Canada.
                                                       Long wait for
                                                    construction permits.
threats & weaknesses        Fixed tax rates
                       Non-discrimination policy
                                                    Minimal bankruptcy
                                                         protection.
as they do here, an      relative to domestic
                               investors               No special tax
investment has great       Industry-specific       exemptions on foreign
                                                        investment.
long term potential.          incentives.



                          Opportunities                 Threats
                          Disaster relief.          Natural disasters.
                        Growth in the NFP            Environmental
                             market                   deterioration.
                         Start-up Chile -             Class tension
                       Government initiative.      (Large income gap)




SWOT Analysis
• Based upon the information above, it is apparent that
  there are sufficient opportunities within the Chilean
  market in which Basecamp can benefit both Chile and
  their volunteers.
• Due to the strong economic conditions combined with
  governmental support with foreign investment within
  Chile, expansion into the country should prove to be a
  relatively smooth process for Basecamp.
• With numerous not for profit organizations within
  Chile, Basecamp will be able to develop strong
  community relationships.




Conclusions
•   http://www.ve-global.org/why-chile/
•   http://www.azuremagazine.com/newsviews/blog_content.php?id=1800
•   http://www.doingbusiness.org/about-us
•   http://www.startupchile.org/about/apply
•   http://www.unitedplanet.org/volunteer-abroad/why-pay
•   http://www.cbc.ca/change/volunteer-centre.html
•   http://www.santiagotimes.cl/world/chile-abroad/23529-chilean-entrepreneurship-initiative-gaining-
    global-traction
•   http://www.basecampinternshipsabroad.com/sites/bc-internships-
    abroad/index1.cfm?pagename=How%20It%20Works&category=90&page=412
•   http://www.basecampcenters.com/
    http://www.volunteerabroad.ca/sites/tc-volunteer-
    abroad/index1.cfm?pagename=Facebook&category=12&page=16
•   http://www.doingbusiness.org/~/media/fpdkm/doing%20business/documents/profiles/country/CHL.p
    df
•   http://www.heritage.org/index/country/chile
•   http://ilovechile.cl/2011/09/21/chile-5th-highest-social-networking-usage-worldwide/32451
•   http://web.worldbank.org/WBSITE/EXTERNAL/COUNTRIES/LACEXT/CHILEEXTN/0,,contentM
    DK:22255176~pagePK:1497618~piPK:217854~theSitePK:325273,00.html (mentions challenges)
•   http://www.npr.org/templates/story/story.php?storyId=121701830




References

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Final international marketing powerpoint chile

  • 2. 1. Introduction 1. Competitive Analysis 2. Overview of BaseCamp 2. Service Plan 3. Overview of Chile 3. Distribution 4. PESTLE Analysis 4. Advertising & Promotion 5. Target Market Strategy 6. Market Entry 5. SWOT Analysis 6. Conclusion Table of Contents
  • 3. • Nestled into the corner of South America, Chile has successfully been one of the fastest growing economies since 1990. Ranking #7 in the 2012 Index of Economic Freedom, and #1 in their region, Chile has consistently shown a commitment to the improvement of their economic standing. • The following PowerPoint presentation will discuss the opportunities available in Chile for BaseCamp International. Introduction
  • 4. • BaseCamp is a network of International Centers. • Current locations include Peru, Costa Rica, Ecuador, Nicaragua, Nepal, Ghana, and Tanzania • The centres come equipped with classrooms, dorms, private rooms, lounge area and a kitchen. Complimentary meals as well as internet access is provided to all volunteers. • BaseCamp is a for-profit organization that builds alliances in international communities, providing non-for-profit organizations with eager volunteers and students looking to do internships • Staff helps match up people who want to volunteer, intern, work, study, or live abroad. Overview of BaseCamp
  • 5. • BaseCamp provides opportunities that include: teaching English, disaster relief support, research, building homes, assistance in low income health clinics, social service work, daycare support, etc. • Provides ongoing support throughout the entire duration of the volunteer’s stay • Mission is to promote cross-cultural learning, global awareness, understanding between cultures, and platform for positive change • Length of programs may vary from: 1 to 2 months, 1 to 2 weeks, 3 to 4 weeks, 6 to 12 months, or even one full calendar year. BaseCamp Overview continued…
  • 6. 2012 • Moved to Grenada, Nicaragua 2008 • Moved to Arusha, Tanzania 2005 • Moved to Accra, Ghana • Moved to San José, Costa Rica 2004 • Moved to Quito, Ecuador • Moved to Jinotepe, Carazo 2000 • Moved to Lima, Peru 1998 • Moved to Kingston, Ontario • Moved to Kathmandu, Nepal Timeline of BaseCamp Expansion
  • 7. Chile 78.3 • Population of 17.2 million 2012 Economic • GDP (PPP): $257.9 billion Freedom Score • GNI per capita: $9,940.00 • President: Sebastian Pinera • Democratic government • Strong property rights (ranked 2nd) • Has the most secure contractual agreements in Latin America (Ranked 21st on freedom from corruption) • Chile has the 5th highest usage of social networking sites worldwide. A study by ComScore indicates that Chileans spend about one third of their time on social networking. • Ranked 39 out of 183 in the index in Doing Business 2012. Regional average for Latin America & Caribbean is 95. • Has a need for volunteer workers to assist with children in poverty, natural disaster relief, education, and teaching English. • City of Lota sits at an unemployment rate of 20% • Dealing with issues of income inequality Overview of Chile
  • 8. Doing Business in Chile A Comparison with Countries Who Currently Have BaseCamp Locations Rankings are out of 183 Countries
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Primary Target Market: • Young adults: emphasis on high school and post-secondary students Secondary Target Market: • Graduates and those wanting to experience another culture. Those who are on a break in between work or school and enjoy travel. • PRIZMne Segments • 16 Bohemian Mix • 22 Young Influentials • 44 New Beginnings Target Market
  • 16. Market Entry Strategy • Foreign Direct Investment with long term participation. Similar to how Cisco entered the South Korean market. • Alliances with numerous local NFP organizations prior to market entry. • The Linder Theory bests describes the Chilean market in comparison to Canada. Market Entry
  • 17. Target Market Target Market Target Market GAP travelers, youth, adults on Teens, students, solo English speaking North Americans career break travelers, groups, 50+, families 18 years of age + Service Offerings Service Offerings Service Offerings Teaching, Childcare and Teaching, orphanage Volunteer training Environmental projects work, healthcare, environmental, sessions, children’s Pricing women’s workshops, operational or resource 3 months empowerment, construction, anim development projects exluding flights= $4121.33 als & wildlife Pricing with flights = $5,979.32 Pricing Free, but you are responsible for all food & accommodation included Start at $945 for 1-12 weeks expenses – Advertising Strategies Start at $5465 for 6months-1year food, shelter, insurance, travel Social Includes food, lodging, insurance Advertising Strategies Media, newsletter, brochure. Advertising Strategies Social Media – “A community beyond borders” Twitter, Facebook, YouTube, Linke Extensive use of Social Media dIn Competitive Analysis
  • 18. • In order to successfully participate within Chile, Basecamp International will use an integrated model. This will allow for direct contact with local consumers and alliance members through the use of an in country office. • As an embedded organization, Basecamp International will be better equipped to develop strong local community relationships with potential alliance organizations as well as the community at large. This will also improve the overall acceptance of Basecamp within Chile. • Glocalization will be a key aspect of the Chilean office in order to ensure uniformity of strategic and tactical elements. • Through the use of a polycentric pricing strategy, the Chilean office will set its own pricing for the services it provides to volunteers. E.g. accommodations, meals, language training, activities during your orientation week and cultural training. Service Plan
  • 19. Channel Relationships • For Basecamp’s alliances to work, each member will be required to be open about their expectations and communicate changes perceived in each other’s behaviour that might be conflicting with alliance agreements. Distribution Strategy • As per the service plan, Basecamp International will be embedding into the Chilean market and as such will use an integrated distribution system in which to distribute volunteers between its allied organizations. • All volunteers are required to arrange for transportation to any of Basecamp International’s out of country offices. E.g. Travel arrangements and costs are the responsibility of the volunteers. Grey Market • In order to avoid the support of grey market alternatives, Basecamp International will ensure that all products necessary for the development of the local offices and continued volunteer support are purchased through legitimate channels. Distribution
  • 20. Chilean Advertising • The current strategy of using social media to promote Basecamp International’s presence will prove largely beneficial if continued and specifically targeted towards Chilean cultures and values. As stated in the overview of Chile, social networking is an integral part of their culture today, and as such will be the primary medium for in-country advertising and promotions. Top used social media platforms in Chile are Facebook and Twitter and as such will be used as the primary tools in which to reach our target market. • Sending informational brochures to target potential affiliates to ensure full market coverage. • Target Market – N.F.P. organizations Canadian Advertising • Continued use of social media will be a key aspect of the Canadian advertising strategy. • Arranging information presentations with in Canadian schools will be used as a secondary aspect of this strategy in order to promote involvement and define the benefits of volunteering and international travel. • Target Market – Psychographic targeting of Students(high school, college and university), young adults, religious groups, humanitarians and environmentalists. Advertising & Promotion Strategy
  • 21. Advertising Challenges in Chile • Ensuring that all translations are appropriate and are non-offensive. • Ensuring that all advertisements are socially acceptable. • Maintaining relevance within the market. • Detailed understanding of predispositions and attitudes, beliefs and behavior, rituals and conventions, and purchase and use patterns. • Costs of advertising in Chile are similar to that of Canada. Be prepared to spend to make an impact outside of social media. Advertising & Promotion Strategy Cont…
  • 22. When strengths & Strengths opportunities Free Trade Agreement Weaknesses substantially exceed with Canada. Long wait for construction permits. threats & weaknesses Fixed tax rates Non-discrimination policy Minimal bankruptcy protection. as they do here, an relative to domestic investors No special tax investment has great Industry-specific exemptions on foreign investment. long term potential. incentives. Opportunities Threats Disaster relief. Natural disasters. Growth in the NFP Environmental market deterioration. Start-up Chile - Class tension Government initiative. (Large income gap) SWOT Analysis
  • 23. • Based upon the information above, it is apparent that there are sufficient opportunities within the Chilean market in which Basecamp can benefit both Chile and their volunteers. • Due to the strong economic conditions combined with governmental support with foreign investment within Chile, expansion into the country should prove to be a relatively smooth process for Basecamp. • With numerous not for profit organizations within Chile, Basecamp will be able to develop strong community relationships. Conclusions
  • 24. http://www.ve-global.org/why-chile/ • http://www.azuremagazine.com/newsviews/blog_content.php?id=1800 • http://www.doingbusiness.org/about-us • http://www.startupchile.org/about/apply • http://www.unitedplanet.org/volunteer-abroad/why-pay • http://www.cbc.ca/change/volunteer-centre.html • http://www.santiagotimes.cl/world/chile-abroad/23529-chilean-entrepreneurship-initiative-gaining- global-traction • http://www.basecampinternshipsabroad.com/sites/bc-internships- abroad/index1.cfm?pagename=How%20It%20Works&category=90&page=412 • http://www.basecampcenters.com/ http://www.volunteerabroad.ca/sites/tc-volunteer- abroad/index1.cfm?pagename=Facebook&category=12&page=16 • http://www.doingbusiness.org/~/media/fpdkm/doing%20business/documents/profiles/country/CHL.p df • http://www.heritage.org/index/country/chile • http://ilovechile.cl/2011/09/21/chile-5th-highest-social-networking-usage-worldwide/32451 • http://web.worldbank.org/WBSITE/EXTERNAL/COUNTRIES/LACEXT/CHILEEXTN/0,,contentM DK:22255176~pagePK:1497618~piPK:217854~theSitePK:325273,00.html (mentions challenges) • http://www.npr.org/templates/story/story.php?storyId=121701830 References

Editor's Notes

  1. http://www.heritage.org/index/country/chilehttp://ilovechile.cl/2011/09/21/chile-5th-highest-social-networking-usage-worldwide/32451http://web.worldbank.org/WBSITE/EXTERNAL/COUNTRIES/LACEXT/CHILEEXTN/0,,contentMDK:22255176~pagePK:1497618~piPK:217854~theSitePK:325273,00.html (mentions challenges)http://www.npr.org/templates/story/story.php?storyId=121701830
  2. Sources: http://www.downtownpawtucket.us/ppdb/Demographics/Prizm%20Segments/prizm_segments.pdf
  3. http://www.goabroad.com/volunteer-abroad/search/chile/volunteer-abroad-1competitors