Talk done at AgileIndia2012

1. @alexeykri
krivitsky@scrumguides.com
metaphors, advices and ideas on
Alexey Krivitsky offshore software development
agile coach @ scrumguides www.outsourcing30.com

2. because agile is an adventure
www.scrumguides.com

3. I am from Ukraine.
“Ukraine is a software developing country”.

7. agileee.org
agileukraine.org
scrumguides.com
lego4scrum.com

8. !"#$%&'()'*($+'

9. ,(#%-'./$'0'1(1'-&(%'-"23'"-'4567899'
!"#$%&'!"#(#)#*+,$-'!.#/').%#-0#0&%%1-,:'

10. ;&$)'<$=#$'-"23()>'"?@A-'@B%&@#()>''
C'23%#4)''#!*#23%&%:'

12. subcontracting
customer-contractor
relationships
outsourcing
transfer of work
to external
contractor

13. subcontracting
customer-contractor
relationships
outsourcing
transfer of work
to external
contractor
offshoring
.. to another
country
nearshoring
.. to a neighboring
country

14. subcontracting distributed dev
customer-contractor equal level
relationships of authority
across all teams
outsourcing
transfer of work
to external
contractor
offshoring team extension
.. to another
country employees of another
company are integrated
nearshoring into onshore
.. to a neighboring
country

15. subcontracting distributed dev
customer-contractor equal level
relationships of authority
across all teams
outsourcing
offshoring team extension
nearshoring
they do it for us down there we do it with them there

16. 5-6789:;<='
'C'"'G2"H$'<&$#$'I@A'H")''
'''''EF;G#H9@:#B:9I>AD7#FD#G9J>:#A97D7KF'
5-6789:;<='
' 'C'%&(D()>'<@#3'-@'"'1(%-")-'@#>")(E".@)''
' '()'@#1$#'-@':>?@A>#B:9?@AC9<#A97D7F'

17. 5-6789:;<='
'C'"'G2"H$'<&$#$'I@A'H")''
'''''EF;G#H9@:#B:9I>AD7#FD#G9J>:#A97D7F'

18. JB%&@#()>#&"%'&(11$)'H@%-%'

19. Offshore Software Development …
can work
inefficient
cheap
risky
works on my
proven machine
to terrible
work slow
#$%^&
unpredictable
scalable

20. Blah Blah Blah Blah Blah Blah!
Blah blah blah blah blah blah blah blah blah!
blah blah blah blah blah blah blah blah blah.!
Blah blah blah blah blah blah blah:!
Individuals and interactions over processes and tools!
Blah blah blah blah blah blah blah blah'
Blah blah blah blah blah blah blah'
Blah blah blah blah blah blah'
Blah blah, blah blah blah blah'
blah blah, blah blah blah blah blah.'
Blah Blah' Blah Blahblah' Blah B. Blahblah'
Blah Blah' Blah Blahblah' Blah Blah'
Blah foo Blahblah' Blah Blah' Blah Blahblah'
Blah Blahblah' Blah Blahblah' Blah Blahblah'
Blah Blahblahblah' Blah Blah' Blah Blah'
Blah Blah' Blah Blahblah'

21. Individuals and interactions over processes and tools!

22. Individuals and interactions over processes and tools!

23. Relationships!
Individuals and interactions over processes and tools!

25. PARTS OF THE WHOLE
tools
processes
relationships

26. PARTS OF THE WHOLE
.!#
&%2&-*#
$-)&1*# $11#
*2)"1L/*# 211#
! tools
M)"$)"#
O/# *.&L,#
! processes )N!'%# '%)"#
relationships

27. PARTS OF THE WHOLE
.!#
&%2&-*#
$-)&1*# $11#
*2)"1L/*# 211#
! tools
M)"$)"#
O/#
! processes )N!'%# '%)"#
? relationships

28. BUILDING A TEAM
is like building a family
1. dating 2. moving in
STAFF UP START UP
4. having kids 3. getting flow
SCALE UP STABILIZE

29. RELATIONSHIPS
are grounded here
STAFF UP START UP
SCALE UP STABILIZE

30. 4'KLJMN'J,'J!6'OMJP6QL'
<&"-'&"GG$)%'(R'I@A'/(%%'S#%-'?2@H3%'
• T(#$1'978'G$@G2$'()'S#%-'U'/@)-&%' SCALE UP
'
• L"#>$-$1'R@#'&(>&C#$%A2-%'()'-&$'S#%-'#$2$"%$%'
'
• VA(2-'/A2.C2$+$2'&($#"#H&($%'@R'-$"/'2$"1%W'%H#A/'
/"%-$#%'")1'/")">$#%'
'
• ;&$)'KH#A/'<"%'R"22()>'"G"#-'@G$)$1'AG'"'G@%(.@)'
@R'"'XQ&($R'KH#A/'Y"%-$#F'
'
• K.22'%-#A>>2()>'-@'/"3$'(-'<@#3'

31. TJ;'!JL'LJ'KL4ML'ZO'J,,KTJM6'L64YK'
-&$'$+(2'"1+(H$%'
9: ''
7: ''
U: ''
[: ''
: ''
]: '''
^: ''
_: ''
`: ''
98: ''

32. TJ;'!JL'LJ'KL4ML'ZO'J,,KTJM6'L64YK'
-&$'$+(2'"1+(H$%'
9: !$+$#'/$$-'I@A#'@B%&@#$'-$"/'()'G$#%@)'
7: ,(#$'@)%&@#$'G$@G2$'?$R@#$'@B%&@#$'-$"/'(%'AG'
U: 5$-'%@/$@)$'$2%$'&(#$'-&$'-$"/'
[: T(#$'"%'/")I'G$@G2$'"%'I@A'H")'"%'R"%-'"%'I@A'H")'
: 6aG$H-'R"%-'#$%A2-%'R#@/'-&$'S#%-'1"I'")1'G#$%%'R@#'(-'
]: L#$"-'-&$'@B%&@#$'-$"/'"%'%$H@)1CH2"%%'G$@G2$'
^: 0%@2"-$'-&$'@B%&@#$'-$"/'R#@/'H@#G:'()R#"%-#AH-A#$'
_: 0)-#@1AH$'#(>@#@A%'H&$H3C()'")1'/$#>()>'G@2(H($%'
'
0F;G@:>#=@F:F<D>>?K#

33. %O),/'%P#Q)'L%(*2&%),#Q!*L)'!R%1#

34. @B%&@#$'-$"/=%'G#@H$%%' @)%(-$'G#@H$%%'
H@1$'
#$+($<'
?"H32@>'
XA%F' X-&$/F'

35. So why don’t start shoreless?

36. do first sprints together
to develop a common culture
do short warm-up sprints
to generate small wins
celebrate often
do parties not retrospectives
start small
so that humane relationships are built

37. V$-%%@)'")1'(-%'-$"/'()'*($+'
'
M$G#$%$)-".+$'@R'G#@1AH-'@<)$#=%'-$"/''
%(-%'<(-&'-&$'-$"/%:'',A22C./$'
'

40. 4#$'-&$%$'$aG$)%$%'@#'()+$%-/$)-%b''

41. DIFFERENT RELATIONSHIPS
customer
contractor
(-=%'H@/()>c'
I$%W'%(#c'

42. POWER DISTANCE INDEX
*J>?><PVZ#
&@77;FPUV#
L*)PST#
!<?;FPYY#
$:FW;GPXU#
?I'O#@R$%%@#'g$$#-'T@R%-$1$'
&dGeff<<<:3<()-$%%$)."2:H@:A3f/"Gf&@R%-$1$CG@<$#C1(%-")H$C()1$a:&-/2'

46. &%')2!-"*3!/#)"1#,-2!Q)2!-"#

47. 43-#,-2!Q)2%*#+-L#,-&%[#

48. K@A#H$%'@R'()-#()%(H'/@.+".@)e'
9: 4ZLJ!JYN'
7: Y4KL6MN'
U: OZMOJK6'

49. So why don’t make friends?

50. build friendly atmosphere
face-to-face meetings & pairing
play as a team
group activities over “I decided”
don’t push for results
focus on relationship and learning
go for lunches together
know what your people feel

51. 4#$'-&$%$'$aG$)%$%'@#'()+$%-/$)-%b''

52. Treat your offshore team
as if they were:
1) your spouse 2) your friends
3) your ???

53. offices of offshore vendors
may look differently

54. But deep in their nature
they all are like this:

55. 0R'@A#'-$"/%'<$#$'3(1%''
43)2#3!&!"N#4-L'1#'--M#'!M%[#

56. think of hiring as adoption
this will guide the whole process
don’t delegate hiring
come onsite for interviews
hire people you like
choose hires 1) as people, 2) then as professionals
ask hires to participate in hiring
hire a local leader first then keep hiring together

57. 4#$'-&$%$'$aG$)%$%'@#'()+$%-/$)-%b''

58. Treat your offshore team
as if they were
1) your spouse 2) your friends
3) your kids

59. #
5+>7#J>#@<?>:7DF<?#D8>7>#F?];A>7##
^@D#9@:#AG;><D7#F:>#?;6>:><D_`#

60. 7DF:D7#J;D8##
5!#4!''#a`#

61. <<<:H&#(%-@G&$#"+$#I:H@/'

62. 3-4#4%#4-&M#!*#-L&#&%*/-"*!$!'!2+#
#
)<?#J>#AF<#?9#F#G9D#D9#A8F<=>#D8;<=7#
'
• 61AH"-$'@A#'H2($)-%'
'
• 0)%(%-'@)'@A#'G#@R$%%(@)"2(%/'
• K&@A-'A).2'<$'"#$'&$"#1'
'
• ,(#$'@A#'H2($)-%'
'

63. $%#23%#.3)"N%#)N%"2*_#1&!Q%#23%#.3)"N%_##
*3-4#23%#1!00%&%".%#

64. 23%#.-&%#Q)'L%*#-0##
-L2*-L&.!"N#V_T#
;$'?$2($+$'-&"-''
'
• !<]>7C<=#;<#^@;G?;<=#8@bF<>#:>GFC9<78;B7#;7#A:@A;FG#
E9:#B:9I>AD#7@AA>77_#
• )<H#B:9A>77>7#J9:c#FD#D8>;:#^>7D#J8><#:>GFC9<78;B7#
F:>#;<#BGFA>_#
• )=;G>#B:FACA>7#8>GB#F#G9D#D9#<@:D@:>#:>GFC9<78;B7_#
<<<:@A-%@A#H()>U8:H@/'
'

65. Alexey Krivitsky
@alexeykri
krivitsky@scrumguides.com
outsourcing30.com