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Twitter in a Nutshell Mary Bjorneby and Kristin Gast April 2011
What we’ll cover What is Twitter? Why use it? Twitter basics Twitter tools How to Tweet How to find people to follow
What is Twitter? Twitter is a real-time information network that connects you to the latest information you find interesting.
Twitter is what you make it A place to get info on news and events  A real-time search engine A place to hold or participate in discussions A business networking tool A means to talk about what you are doing right now—flight delays, traffic tie-ups, weather news
Common uses for Twitter
Twitter stats 75 million Twitter users worldwide 140 million tweets per day 7% of Americans on Twitter Twitter users are more educated 47% earn $50K, 24% earn > $75K 67% are more likely to buy brands that they follow Companies that use Twitter average 2x more leads per month than those who do not -- Marta Kagan. 10 Essential Twitter Stats. HubSpot Blog. April 2011
How does United Way use Twitter? “Be part of the conversation or be invisible.”
How does United Way Use Twitter?
How does United Way use Twitter?
How does United Way use Twitter?
Signing up Go to www.twitter.com Click on ‘Sign Up’ to create a new account
Signing up
Complete your profile ,[object Object]
Complete your profile
Upload a picture
Add your location, website, bio,[object Object]
Finding People to Follow
Twitter lists
Using Twitter effectively Great tools exist to help you use Twittereasily and effectively  TweetDeck or Hootsuite URL shorteners (i.e. bit.ly)
Using Twitter effectively
Twitter best practices Shoot for one Tweet, one @reply and one RT per day Be a human being Show your personality Best practice: follow people back However… It’s okay to unfollow people
Twitter chats Use #hashtags to organize a group around a certain topic  Happen at the same time every week Participate using websites like tweetchat.com Great opportunity to showcase thought leadership, “meet” new people, learn new things  #bikeschool, Thursdays 8-9pm CST #EmailTalk, Wednesdays 1-2pm CST #kinderchat, Mondays 8pm CST #nptalk, Wednesdays 2-3pm CST
Tools for Measurement

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Using Twitter Effectively

  • 1. Twitter in a Nutshell Mary Bjorneby and Kristin Gast April 2011
  • 2. What we’ll cover What is Twitter? Why use it? Twitter basics Twitter tools How to Tweet How to find people to follow
  • 3. What is Twitter? Twitter is a real-time information network that connects you to the latest information you find interesting.
  • 4. Twitter is what you make it A place to get info on news and events A real-time search engine A place to hold or participate in discussions A business networking tool A means to talk about what you are doing right now—flight delays, traffic tie-ups, weather news
  • 5. Common uses for Twitter
  • 6. Twitter stats 75 million Twitter users worldwide 140 million tweets per day 7% of Americans on Twitter Twitter users are more educated 47% earn $50K, 24% earn > $75K 67% are more likely to buy brands that they follow Companies that use Twitter average 2x more leads per month than those who do not -- Marta Kagan. 10 Essential Twitter Stats. HubSpot Blog. April 2011
  • 7. How does United Way use Twitter? “Be part of the conversation or be invisible.”
  • 8. How does United Way Use Twitter?
  • 9. How does United Way use Twitter?
  • 10. How does United Way use Twitter?
  • 11. Signing up Go to www.twitter.com Click on ‘Sign Up’ to create a new account
  • 13.
  • 16.
  • 19. Using Twitter effectively Great tools exist to help you use Twittereasily and effectively TweetDeck or Hootsuite URL shorteners (i.e. bit.ly)
  • 21. Twitter best practices Shoot for one Tweet, one @reply and one RT per day Be a human being Show your personality Best practice: follow people back However… It’s okay to unfollow people
  • 22. Twitter chats Use #hashtags to organize a group around a certain topic Happen at the same time every week Participate using websites like tweetchat.com Great opportunity to showcase thought leadership, “meet” new people, learn new things #bikeschool, Thursdays 8-9pm CST #EmailTalk, Wednesdays 1-2pm CST #kinderchat, Mondays 8pm CST #nptalk, Wednesdays 2-3pm CST

Notas do Editor

  1. You don’t have to tweet to get value from Twitter – you have access to the voices and information surrounding what interests you.Some people never tweet, they simply use Twitter as a way to get the latest information on their interests.
  2. 75 million Twitter users worldwide. Compared to Facebook’s staggering 600 million users, this might seem like a small number but Twitter’s ability to quickly disseminate information and activate participation makes its relatively small user base powerful.140 million tweets – a “mind-blowing volume of communication.”7% of Americans on Twitter -- compared to Facebook's adoption rate of 50% in the US, Twitter is still in mainstream adoption infancy. But with 460,00 new accounts being added daily and 182% spike in mobile users in 2010, Twitter continues to grow
  3. United Way is using Twitter to champion stakeholders – in this case, Julie retweeted—or called out--@lauren_kinsey who tweeted about a blog post on the Whitehouse twitter feed. And Lauren tweeted back a few minutes later, saying… Great public recognition for us. (Note hashtags.)Julie posts to Twitter