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Introduction
               To
              TRIZ
         John Vandenbemden
                   QAI
       Master Six Sigma Black Belt
       www.trainingforQuality.com
@QAI
SS DMADV – A Cyclical Process
           Verify             Define




       Design                    Measure


                    Analyze



@QAI
Analyze
       Generate, evaluate and
       select the best concept
       that meet the CTQs within
       budget and resource
       constraints




@QAI
The Benefit of DFSS
                              Innovation
• The time advantage of innovation
       Improvements / Value



                              Companies using
                              Continuous Improvement
                              & Continuous Innovation



                                                           Competition using only
                                                 Time      Continuous Improvement
                                               Advantage

                                        Time
@QAI
Develop Design Concepts
        Left Brain            Right Brain




•Functionality (FMEA)   •Brainstorming
•TRIZ                   •Brain writing
•Trend Analysis         •Assumption Busting
•Statistical Analysis   •How lucky are you?

@QAI
Idea Generation Techniques
        •   Modified Brainstorming
        •   Brainwriting
        •   Assumption Busting
        •   TRIZ




@QAI
TRIZ
   Projects frequently reach a point where the
   analysis is completed and the team is at a point
   where it is unclear where they need to go for
   resolution. This applies not only to projects but
   to problem solving, root cause analysis, or
   even Six Sigma (upon completion of the
   analysis phase). The project team must be
   creative in order to determine what to do next.
   TRIZ minimizes the chance of unpredictable
   and unrepeatable results that are associated
   with brainstorming or brainwriting.
@QAI
TRIZ
• TRIZ is based on the idea that many of
  the underlying “root” problems that
  engineers face today contain elements
  that have already been solved
  (approximately 90%), often in a
  completely different industry, for a
  totally unrelated situation, that uses an
  entirely different technology.

@QAI
TRIZ
• The most important recognition is that
  “technical systems evolve”
   – Which evolves towards the
     increase in ideality
      • By overcoming Contradictions
         –Achieved primarily with the
          minimal introduction of
          resources


@QAI
T.R.I.Z. (Trez or trees)
 Theoria Resheneyva Isobretatelskehuh Zadach
 Theory of Inventive Problem Solving
       – Developed after WWII (1946) by Genrich
         Atschuller (1926-1998), a Russian inventor and
         naval officer. He was sent to the Siberian Gulag
         camp by Stalin for thinking too much. He was
         released from prison after Stalin’s death.
       – Based on a theory that there are universal
         principles of inventive and creativity.
       – TRIZ is structured method that can be used to
         rapidly generate plausible concepts that solve
         problems in technical and non-technical domains.
@QAI
Altschuller / T.R.I.Z.
 • Started with 400,000 patients, today it
   includes the study of more than 2.5 million
   patients.
 • Altschuller discovery:
       – Each innovative patient solves a technical
         problem, but across domains, there are common
         solutions. These solutions were boiled down to 40
         principles.
       – Inventive problems often carry with them inherent
         contradictions. (e.g. stronger, but heavier)
       – Anyone can use this knowledge and methodology
         to solve problems.
@QAI
       – Resources are often idle during problem solving.
TRIZ’s Inventive Principles
 1.    Segmentation                  21.   Rushing through skipping
 2.    Extraction, taking out        22.   Convert harm into blessing
 3.    Local conditions, quality     23.   Feedback
 4.    Asymmetry                     24.   Mediator
 5.    Combining, merging            25.   Self-service
 6.    Universality                  26.   Copying
 7.    Nesting                       27.   Disposable object, cheap
 8.    Anti-weight                   28.   Replacement of mech. system
 9.    Prior counter-action          29.   Use pneumatic or hydraulic
 10.   Prior action                  30.   Flexible film or thin membrane
 11.   Cushion in advance            31.   Use porous material
 12.   Equipotentiality              32.   Change color
 13.   Inversion                     33.   Homogeneity
 14.   Spheroidality                 34.   Rejecting and regenerating parts
 15.   Dynamicity                    35.   Transformation of phys and chem.
 16.   Partial-excessive action      36.   Phase transition
 17.   Shift to a new dimension      37.   Thermal expansion
 18.   Mechanical vibration          38.   Use strong oxidizers
 19.   Periodic Action               39.   Inert environment
 20.   Continuity of useful action   40.   Composite materials




@QAI
TRIZ Method
  Understand the
   problem as a
      system

             Locate
            conflicts

                         Identify
                        Resources

                                 Systematically
                                explore solution
@QAI
TRIZ


Thus;




@QAI
The Three Premises of TRIZ
   • Ideality (ideal solution)
   • Resolve Contradictions
   • System Approach
       TRIZ Approach/Tools
   • Innovation Situation Questionnaire (ISQ)
   • Problem formulator
   • Substance-Field Analysis (Su-Field)


@QAI
Why TRIZ ?
 • Simply stated, we need to create
   innovative products and services to
   remain competitive !
       – We need to significantly improve the
         engineers ability to quickly solve difficult and
         seemingly impossible engineering problems
         which often lead to next generation
         “innovative” products.
          Creative Problem Solving!
       Provides a Dialectic Way of Thinking!
@QAI
The Innovation Lever

  TRIZ
Knowledge Industry
         Knowledge
                    Company
                   Knowledge
                             Your
                           Knowledge

                                       Innovative
                                        Solutions




@QAI
Example
• Generic problem solving, think in broad
  terms:
   – Principle #3 Local Conditions / Quality
       – Airport with smoking areas
       – Yard light with a photocell
       – Pen with an eraser
• Combine several techniques and tools to
  enhance problem solving

@QAI
Altschuller Contradiction to solve
 • The 40 Inventive Principles can be utilized
                                               Matrix
   problems but unfortunately, fixing one problem often
   results in creating another problem.
    Examples:
    – Companies buy other companies to grow and
      strengthen themselves. This often results in a
      company disorganized and less stable.
    – Coffee should be hot for enjoyable drinking
      but cool enough to prevent burning the
      drinker.
    – Bandwidth increases (Good) but requires more
      power (bad)
    – Training increases competence (Good) but
      requires employees to be away from their job
      responsibilities (bad).
 • These contradictions can be resolved by applying the
   Contradiction Principles in a Contradiction Matrix.
@QAI
Altschuller Contradiction Matrix
       As you can see from the examples on
       the previous slide there are two
       categories of contradictions.
       1. Technical contradictions are based on
          classical engineering of “trade-offs.” The
          desired state can not be obtain because
          there is a barrier in the system.
       2. Physical contradictions (Inherent) are
          situations in which one object or system
          contradicts the requirements of the other.

@QAI
Contradiction Principles
1.    Weight (of object in motion)                21.   Shape
2.    Weight (of stationary object)               22.   Stability
3.    Length (of object in motion)                23.   Strength
4.    Length (of stationary object)               24.   Power
5.    Area (of object in motion)                  25.   Losses of energy
6.    Area (of stationary object)                 26.   Losses of substance
7.    Volume (of object in motion)                27.   Losses of Information
8.    Volume (of Stationary motion)               28.   Losses of Time
9.    Speed                                       29.   Quantity of Substance
10.   Force or Intensity                          30.   Reliability
11.   Stress or Pressure                          31.   Measurement Accuracy
12.   Use of Energy (of object in motion          32.   Manufacturing Precision
13.   Use of Energy (of stationary object)        33.   Harmful external effects
14.   Duration of Action (of object of motion)    34.   Ease of manufacturing
15.   Duration of Action (of stationary object)   35.   Ease of operation
16.   Temperature                                 36.   Ease of repair
17.   Illumination intensity                      37.   Adaptability or versatility
18.   Difficulty in monitoring or measuring       38.   Device complexity
19.   Productivity                                39.   Extent of automation
20.   Object generated harmful effects
@QAI
Contradictions
       Contradictions appear first as a gap
       between demands and supplies. They
       are overcome by break-through
       inventions. These inventions form the
       micro-steps of evolution in technical
       systems. Since the solutions are not
       known, creative problem solving is the
       method utilized to overcome
       contradictions.

@QAI
Contradiction Matrix
• Are a result of Altschuller’s patent research
• The principles are technical characteristics
• Can be applied throughout the Six Sigma
  DMADV process whenever conflicts or
  contradictions arise.
• It is a large table that link pairs of the
  engineering principles (39 X 39 matrix).



@QAI
Contradiction Matrix
W orsening Feature                  W eight of   W eight of   Length of   Length of
                                     moving      stationary    moving     stationary
                                     object        object      object       object
Improving Feature

W eight of moving object                          32, 21       12, 5          –


W eight of stationary object         32, 21                      –        6,9, 23,31


Length of moving object             12, 5, 34        –                       1, 5

Length of stationary object             –        6,9, 23,31     1, 5




                                 Inventive Principle
                               that can be utilized to
                                  identify a solution
@QAI
Contradiction Matrix
  The core process is to drive a physical
  contradiction (using the matrix) and solve
  it with the Separation Principle. Once the
  physical contradiction is determined this
  solution technique is powerful enough to
  identify break-through (innovative)
  solutions.


@QAI
TRIZ
       TRIZ works and is used by large as
       well as small organizations on several
       levels to solve real, practical everyday
       problems. TRIZ is utilized at
       companies such as Ford, Motorola,
       Proctor & Gamble, Eli Lilly, 3M, LG
       and …



@QAI
Summary
       Innovative concepts are critical
       and a necessity to drive the
       optimization efforts to design new
       products or redesign exsisting
       processes or products.




@QAI

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Triz Presentation

  • 1. Introduction To TRIZ John Vandenbemden QAI Master Six Sigma Black Belt www.trainingforQuality.com @QAI
  • 2. SS DMADV – A Cyclical Process Verify Define Design Measure Analyze @QAI
  • 3. Analyze Generate, evaluate and select the best concept that meet the CTQs within budget and resource constraints @QAI
  • 4. The Benefit of DFSS Innovation • The time advantage of innovation Improvements / Value Companies using Continuous Improvement & Continuous Innovation Competition using only Time Continuous Improvement Advantage Time @QAI
  • 5. Develop Design Concepts Left Brain Right Brain •Functionality (FMEA) •Brainstorming •TRIZ •Brain writing •Trend Analysis •Assumption Busting •Statistical Analysis •How lucky are you? @QAI
  • 6. Idea Generation Techniques • Modified Brainstorming • Brainwriting • Assumption Busting • TRIZ @QAI
  • 7. TRIZ Projects frequently reach a point where the analysis is completed and the team is at a point where it is unclear where they need to go for resolution. This applies not only to projects but to problem solving, root cause analysis, or even Six Sigma (upon completion of the analysis phase). The project team must be creative in order to determine what to do next. TRIZ minimizes the chance of unpredictable and unrepeatable results that are associated with brainstorming or brainwriting. @QAI
  • 8. TRIZ • TRIZ is based on the idea that many of the underlying “root” problems that engineers face today contain elements that have already been solved (approximately 90%), often in a completely different industry, for a totally unrelated situation, that uses an entirely different technology. @QAI
  • 9. TRIZ • The most important recognition is that “technical systems evolve” – Which evolves towards the increase in ideality • By overcoming Contradictions –Achieved primarily with the minimal introduction of resources @QAI
  • 10. T.R.I.Z. (Trez or trees) Theoria Resheneyva Isobretatelskehuh Zadach Theory of Inventive Problem Solving – Developed after WWII (1946) by Genrich Atschuller (1926-1998), a Russian inventor and naval officer. He was sent to the Siberian Gulag camp by Stalin for thinking too much. He was released from prison after Stalin’s death. – Based on a theory that there are universal principles of inventive and creativity. – TRIZ is structured method that can be used to rapidly generate plausible concepts that solve problems in technical and non-technical domains. @QAI
  • 11. Altschuller / T.R.I.Z. • Started with 400,000 patients, today it includes the study of more than 2.5 million patients. • Altschuller discovery: – Each innovative patient solves a technical problem, but across domains, there are common solutions. These solutions were boiled down to 40 principles. – Inventive problems often carry with them inherent contradictions. (e.g. stronger, but heavier) – Anyone can use this knowledge and methodology to solve problems. @QAI – Resources are often idle during problem solving.
  • 12. TRIZ’s Inventive Principles 1. Segmentation 21. Rushing through skipping 2. Extraction, taking out 22. Convert harm into blessing 3. Local conditions, quality 23. Feedback 4. Asymmetry 24. Mediator 5. Combining, merging 25. Self-service 6. Universality 26. Copying 7. Nesting 27. Disposable object, cheap 8. Anti-weight 28. Replacement of mech. system 9. Prior counter-action 29. Use pneumatic or hydraulic 10. Prior action 30. Flexible film or thin membrane 11. Cushion in advance 31. Use porous material 12. Equipotentiality 32. Change color 13. Inversion 33. Homogeneity 14. Spheroidality 34. Rejecting and regenerating parts 15. Dynamicity 35. Transformation of phys and chem. 16. Partial-excessive action 36. Phase transition 17. Shift to a new dimension 37. Thermal expansion 18. Mechanical vibration 38. Use strong oxidizers 19. Periodic Action 39. Inert environment 20. Continuity of useful action 40. Composite materials @QAI
  • 13. TRIZ Method Understand the problem as a system Locate conflicts Identify Resources Systematically explore solution @QAI
  • 15. The Three Premises of TRIZ • Ideality (ideal solution) • Resolve Contradictions • System Approach TRIZ Approach/Tools • Innovation Situation Questionnaire (ISQ) • Problem formulator • Substance-Field Analysis (Su-Field) @QAI
  • 16. Why TRIZ ? • Simply stated, we need to create innovative products and services to remain competitive ! – We need to significantly improve the engineers ability to quickly solve difficult and seemingly impossible engineering problems which often lead to next generation “innovative” products. Creative Problem Solving! Provides a Dialectic Way of Thinking! @QAI
  • 17. The Innovation Lever TRIZ Knowledge Industry Knowledge Company Knowledge Your Knowledge Innovative Solutions @QAI
  • 18. Example • Generic problem solving, think in broad terms: – Principle #3 Local Conditions / Quality – Airport with smoking areas – Yard light with a photocell – Pen with an eraser • Combine several techniques and tools to enhance problem solving @QAI
  • 19. Altschuller Contradiction to solve • The 40 Inventive Principles can be utilized Matrix problems but unfortunately, fixing one problem often results in creating another problem. Examples: – Companies buy other companies to grow and strengthen themselves. This often results in a company disorganized and less stable. – Coffee should be hot for enjoyable drinking but cool enough to prevent burning the drinker. – Bandwidth increases (Good) but requires more power (bad) – Training increases competence (Good) but requires employees to be away from their job responsibilities (bad). • These contradictions can be resolved by applying the Contradiction Principles in a Contradiction Matrix. @QAI
  • 20. Altschuller Contradiction Matrix As you can see from the examples on the previous slide there are two categories of contradictions. 1. Technical contradictions are based on classical engineering of “trade-offs.” The desired state can not be obtain because there is a barrier in the system. 2. Physical contradictions (Inherent) are situations in which one object or system contradicts the requirements of the other. @QAI
  • 21. Contradiction Principles 1. Weight (of object in motion) 21. Shape 2. Weight (of stationary object) 22. Stability 3. Length (of object in motion) 23. Strength 4. Length (of stationary object) 24. Power 5. Area (of object in motion) 25. Losses of energy 6. Area (of stationary object) 26. Losses of substance 7. Volume (of object in motion) 27. Losses of Information 8. Volume (of Stationary motion) 28. Losses of Time 9. Speed 29. Quantity of Substance 10. Force or Intensity 30. Reliability 11. Stress or Pressure 31. Measurement Accuracy 12. Use of Energy (of object in motion 32. Manufacturing Precision 13. Use of Energy (of stationary object) 33. Harmful external effects 14. Duration of Action (of object of motion) 34. Ease of manufacturing 15. Duration of Action (of stationary object) 35. Ease of operation 16. Temperature 36. Ease of repair 17. Illumination intensity 37. Adaptability or versatility 18. Difficulty in monitoring or measuring 38. Device complexity 19. Productivity 39. Extent of automation 20. Object generated harmful effects @QAI
  • 22. Contradictions Contradictions appear first as a gap between demands and supplies. They are overcome by break-through inventions. These inventions form the micro-steps of evolution in technical systems. Since the solutions are not known, creative problem solving is the method utilized to overcome contradictions. @QAI
  • 23. Contradiction Matrix • Are a result of Altschuller’s patent research • The principles are technical characteristics • Can be applied throughout the Six Sigma DMADV process whenever conflicts or contradictions arise. • It is a large table that link pairs of the engineering principles (39 X 39 matrix). @QAI
  • 24. Contradiction Matrix W orsening Feature W eight of W eight of Length of Length of moving stationary moving stationary object object object object Improving Feature W eight of moving object 32, 21 12, 5 – W eight of stationary object 32, 21 – 6,9, 23,31 Length of moving object 12, 5, 34 – 1, 5 Length of stationary object – 6,9, 23,31 1, 5 Inventive Principle that can be utilized to identify a solution @QAI
  • 25. Contradiction Matrix The core process is to drive a physical contradiction (using the matrix) and solve it with the Separation Principle. Once the physical contradiction is determined this solution technique is powerful enough to identify break-through (innovative) solutions. @QAI
  • 26. TRIZ TRIZ works and is used by large as well as small organizations on several levels to solve real, practical everyday problems. TRIZ is utilized at companies such as Ford, Motorola, Proctor & Gamble, Eli Lilly, 3M, LG and … @QAI
  • 27. Summary Innovative concepts are critical and a necessity to drive the optimization efforts to design new products or redesign exsisting processes or products. @QAI