This document summarizes the work of the WAAG Society, an institute that fosters open innovation through collaboration between users, designers, programmers, artists and scientists. It discusses three main themes: 1) healthy aging and involving users in product development, 2) applied gaming for health and the need for transdisciplinary collaboration, and 3) self-management tools and new principles for innovation in healthcare. The WAAG Society develops solutions through living labs, ethnographic studies, co-creation workshops and testing prototypes with users. The goal is open innovation to address societal challenges like loneliness and chronic disease management.

1. Open
Innovation
Methodologies
Frank Kresin / Research Director
@kresin / frank@waag.org
institute for art, science & technology

2. LACK OF TRUST

3. LIVING LABS:
PLACES FOR
MEANINGFUL
ENCOUNTERS TO REESTABLISH TRUST

4. OPEN HARDWARE
OPEN SOFTWARE
OPEN CONTENT
OPENDATA
OPEN LICENCES
OPEN WETWARE

6. WAAG SOCIETY
Fosters Collaborations Between
- Users
- Designers
- Programmers
- Artists & Scientists
Publish or Perish => Demo or Die

7. www.waag.org

8. NEEDED: TECHNOLOGY FOR DEVELOPING
•
•
•
•
Self expression and communication
Linking people, groups, communities
Sharing thoughts, blueprints, algorithms
Reflecting &understanding
And discovering it’s
underlying meaning.

9. PRINCIPLES
•
•
•
•
The best producer is the user
He/shecanlearn to buildanything
Shareblueprints&knowledge to innovate
Making is crucial to understand and
gainagency in the world we live in

10. FABLAB AMSTERDAM @ WAAG SOCIETY

11. OPEN WETLAB @ WAAG SOCIETY

12. COMPETITIONS TO ENGAGE THE NETWORK

13. PUBLICATIONS TO SHARE KNOWLEDGE

14. WAAG SOCIETY‟S RESEARCH LABS
Creative Learning Lab
Open Design Lab
Urban Reality Lab
Future Internet Lab
Wet Lab
Creative Care Lab

15. CREATIVE RESEARCH TO FOSTER INNOVATION

16. NO MORE TOP DOWN DEVELOPMENT

17. HOW TO DESIGN
FOR THIS WORLD?

18. “Onceyou start drawingormakingthings,
you open up newpossibilities of discovery.
Doodling, drawing, modeling.
Sketch makethings, and you'relikely to
encourageaccidentaldiscoveries. At the most
fundamental level, whatwe'retalkingabout
is play, aboutexploring borders.”

19. DESIGN THINKING

20. DESIGN “STANCE”
1.
2.
3.
4.
5.
Empathy
Integral Thinking
Optimism
Experiments
Collaboration

21. WHAT MAKES US TICK?
http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs

22. DESIGN FOR AGENCY – LEADING TO WELLBEING
1.
2.
3.
4.
Sovereign over oneself
Respected Member of Society
Live up to your Potential
Be part of a Narrative

23. USERS AS DESIGNERS

24. RESEARCH: PLETHORA OF METHODS

25. THINKING THROUGH MAKING

26. MULTI-DISCIPLINARY TEAMS

27. VISUALIZE

28. CONCEPT DEVELOPMENT

29. MAKE THE IMPOSSIBLE POSSIBLE

30. 30

31. THREE THEMES
# 1 healthy ageing
Product development via users as designers.
Requirements & solutions should be defined by
users.
# 2 applied gaming for health
New forms of collaborations.
Need for transdisciplinary research.
# 3 self management tools
Innovation dealing with new principles and
ways of working within the healthcare domain.

32. CREATIVE CARE LAB

33. #1 HEALTHY AGEING

34. LIVING LAB „DE KEYZER‟ (Amsterdam)

35. „REAL NEEDS FOR REAL PEOPLE‟

38. HEALTH LAB PARTNERSHIPS

39. REGULARLY SHARING KNOWLEDGE

40. TRUE LIVING LAB = CO-CREATION

41. REAL LIFE CONTEXT

42. MOCK-UPS

43. SOLUTIONS

44. #2 APPIED GAMING
FOR HEALTH

45. EXPRESS TO CONNECT
COPENHAGEN
LIVING
LAB

46. DESIGN FOR CONNECTEDNESS
Why?
How?
What?

47. UNDERSTANDING LONELINESS
The opposite of loneliness is
social connectedness. To create a solution
that prevents loneliness, we need to
truly understand the phenomenon and
experiences of social connectedness.
To track back the challenges people meet
in the latter part of life.
We might have ideas and access to
research – but do we really know what it
takes to stay socially connected? And what
the challenges are in doing so?

48. RESEARCH: ASK

49. 3xE IN RELATIONSHIPS
Exchanges
Encounters
Expectations

50. INNOVATION WHEEL
Main frame
works
User insights
Testing
Prototyping
Design
Tech & info
mapping

51. REALPLAY WORKSHOPS – DEFINE FOCUS
Amsterdam
Copenhagen
Halmstad
Helsinki
Month: 02

52. ETHNOGRAPHIC STUDIES
Amsterdam
Copenhagen
Halmstad
Helsinki
Month: 03

53. CO-CREATION WORKSHOPS
Amsterda
m
Month: 07

54. EXPERIENCE PROTOTYPE TESTING
Amsterdam
Copenhagen
Halmstad
Helsinki
Month: 10

55. DEMONSTRATION TESTING
Amsterdam
Copenhagen
Halmstad
Helsinki
Month: 14

56. …DELIVERING A PRODUCT

57. PHOTOBLUFF

58. PEOPLE VALUE CANVAS
Characteristics
:
Adoption of
technology
Motivation:
- Identity
outside
institutions
- Independency
- Emotional
connections
Context
Living at home
Needs, job
(Optic)
Deal with
transitions
(illness,
retirement and
loss)
People
(scope)
Around time
of retirement
(predictable)
Technology:
I-Pad
Experiences
Feeling
connected
Processes:
3 E’s
Effect
Prevent loneliness
©

59. THE BOOK

60. #3 SELF MANAGEMENT

61. MEASURING LESS TO FEEL MORE
Glucosis Meter: MickaelBoulay

62. BODYGUARD

63. LOW COST, SELF ADJUSTABLE PROSTHESIS

64. INTERMEDIARIES NEEDED
•
•
•
•
•
•
•
•
Linking arts, science, technology & society
Human centered concept development
Facilitating innovation processes
Programme& project development
Visualizations, demonstrators & prototypes
Business & Value Canvas
Incubating products
Organizing events

65. OPEN INNOVATION RESOURCES
• Users as Designers booklet
http://issuu.com/waag/docs/creativeresearch
• Real Life Care Stories
http://waag.org/en/news/real-life-care-stories
• Open DesignNowBook
http://opendesignnow.org
• Design foranEmpathic Society
http://www.bispublishers.nl/bookpage.php?id=265

66. Frank Kresin
@waag @kresin
www.waag.org