1. Dr. PARANTHAMAN.K
email:dr.rajabams@gmail.com
cell: 9790304174
38/24 flowers road,
Arumbakkam
Chennai -106
Current Summary
Having around 8 years of work experience in Client Relationship
Managementand operation management.
An exemplary communicator with excellentinterpersonal, Customer
RelationshipManagementand Organizationalmanagementabilties.
As a operation manager, managing a team of 70 people with multiple
departments and responsible for maintaining policies mentioned in the
ICR with additional challenge of processing 99%within 2 working
days.
Strong acumen of exploring new markets, standardizing operations,
initiating and restructuring business activities for overall business
growth.
Proven abilities in Handling All grievance, Audit and Ombudsmen’s
case.
Professionalskills:
Excellentleadership quality
Ability to handle large team
Greatrisk and time managementAbility
Capacityto deal with client’s complaints and Ombudsmen’s case
2. Goodorganization and management skill
Roles and Responsibility:
Heading the operations team.
Responsible to maintain TAT with a given SLA.
Proactive co-ordinationwith hospital for cashless settlementwithin 45
mins to one hour, since the claim was raised.
Effective negotiationskills with network hospitals to ensure claims are
managedwithin the policy limits.
Onboarding of new corporate clients for Issuance ofTPA health card
within 3 working days.
Significant Deliverables:
o Meeting the insurance companies and brokerto develop business and
regulate client expectation.
o Handling 200 crores business with goodsatisfactionas perSNA.
o Teamreview meeting with AM and TL’s on daily basis to reachtheir
targets.
EDUCATIONAL QUALIFICATION:
COURSE INSTITUTION YEAR OF
PASSING
PERCENTAGE
OF MARKS
B.A.M.S(Bachelorof
Ayurvedic Medicine
& Surgery)
Dharma Ayurveda
MedicalCollege
&Research Institute
2002 - 2008 72.3%
3. WORK EXPERIENCE:
o Working as a OperationManager for past 2 years at MEDIASSIST
INDIA TPA (2015-2016upto now)
o Worked as a AssistantManager IN KKT CHIEF MINISTER
SCHEME & STAR HEALTH AND ALLIED INSURANCE CO.LTD
for past 5 YEARS.(2009to 2015 )
PROFICIENCYIN LANGUAGES:
English, Tamil, Hindi, Sanskrit,Telugu, Malayalam
Declaration
I here by declare that the above furnished details are true and correctto
the bestof my knowledge and belief.
Thanking you
Yours faithfully,
Place:
Date: (DR.PARANTHAMAN)