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Data Minimization: Defensible
     Culling Techniques


             Kevin Nugent
         Regional Sales Director


         Friday, April 03, 2009
About Kevin
• With Encore since January 2008 and based in
  Washington, DC, as Regional Sales Director, Kevin is
  responsible for managing sales team and business
  development activities throughout the Eastern Region.
• Kevin has 20 years of experience in the management
  services & e-Discovery industries.
• He has worked with many of the leading Am Law 200 firms
  & Fortune 500 companies.
• He previously worked for Xerox, Pitney Bowes, IKON Office
  Solutions and Capital Legal Solutions.
• Kevin holds a B.S. in Public Administration from Eastern
  Michigan University.
• He is a board member of the Cystic Fibrosis Foundation.

                                                              2
About Encore

• Recognized as a Top 10 eDiscovery Service Provider in the 2007
and 2008 Socha-Gelbmann Survey.
• Web Repository hosts over 3,000 active databases exceeding 140
TB of data.
• Largest Channel Partner for Concordance, iConect and soon
Clearwell.
• In-depth experience working with law firms, corporations and
most federal government agencies.
• Technology agnostic approach to meeting our clients needs.
• Only National eDiscovery Services Provider to establish a
dedicated Subprime Services Unit addressing the specific needs of
companies and corporations impacted by the mortgage and credit
crisis.
Encore Discovery Solutions
                   National Coverage with Local Support


                                                    Washington DC
                                                    New Jersey
                                                    Chicago
                                                    Los Angeles
                                                    Newport Beach
                                                    San Francisco Bay Area
                                                    Portland
                                                    Denver
                                                    Austin
                                                    Houston
                                                    San Antonio
Phoenix:
• Company Headquarters
• NOC (National Operations Center)
• SAS-70 Certified Data Center
Encore Discovery Solutions
   Discovery Lifecycle Solutions
Fact: ESI Spending


       In 2009, In House Legal Counsel will spend on
                average $500,000 annually on:

                                       1. ESI Planning
                                       2. Practice Management
                                       3. Electronic Discovery

* Fulbright & Jaworski 2008 Litigation Trends Survey


                                                                 6
Fact:
                      What Areas Concern You Most?


       According to a recent survey conducted on 325
           representatives, the two leading areas of
          concern for in-house counsel in 2009 are:

                                              Cost Management

                                         Electronic Discovery

* Fulbright & Jaworski 2008 Litigation Trends Survey


                                                                7
8
Significant Decisions For EDiscovery
                     Victor Stanley Inc. v. Creative Pipe Inc.

On May 29, 2008, the U.S. District Court for the District of Maryland issued a
lengthy and noteworthy ruling regarding the discovery of “electronically stored
information” or “ESI.” The court held that the defendants waived the attorney-
client privilege and work-product doctrine with respect to 165 separate
documents.

The case is particularly instructive because it describes in detail the multiple
steps that a litigant should take in order to:

(1) protect against the inadvertent disclosure of privileged ESI;
(2) preserve the privileged status of ESI in the event that it is inadvertently
   disclosed; and

(3) defend the methodology used to search for relevant ESI.
The Defensibility Decision

                       Defensibility




       Collaboration                   Best Practices



10
The Collaborative Search Approach

• The parties, presumably as part of the
  meet and confer process must “confer
  with their opposing party in an effort to
  identify a mutually agreeable search and
  retrieval method.

     This minimizes cost because if the
     method is approved, there will be no
     dispute resolving its sufficiency, and
     doing it right the first time is always
     cheaper than doing it over if ordered to
     do so by the court.”




11
E-Discovery Best Practices

     Best Practices & Data Driven Search Approach: In order to have a
•
     defensible methodology in the absence of collaboration a party needs to:
      – “be aware of literature describing the strengths and
         weaknesses of various methodologies, such as The Sedona
         Conference Best Practices ,…. and select the one that they
         believe is most appropriate for its intended task.”
      – And, if their selection is challenged, then they should expect to
         support their position with “affidavits or other equivalent
         information from persons with the requisite qualifications and
         experience, based on sufficient facts or data and using reliable
         principles or methodology.”
      – Finally, they should do appropriate levels of data sampling and
         quality assurance to test core search assumptions.



12
Taming The E-Discovery Beast
     Enterprise EDD costs are skyrocketing and the need to rein them
     in is a top concern


     The $6M example: Fannie Mae Sec. Litig., 552 F.3d 814 (D.C. Cir.
     2009)
      ● 400 search terms – resulting in hits on over 80% of the emails
      ● 600,000 documents reviewed with 50 contract attorneys
      ● And, the non-party (Office of Federal Housing Enterprise Oversight) was
        still held in contempt




13
Approaches to Reducing Enterprise E-
               Discovery Costs
1. Control information propagation

2. Delete/destroy when possible

3. Review cheaper: utilize contract/off-shore review
   attorneys

4. Review faster: utilize advanced review technologies

5. Review less: utilize defensible data reduction
   technologies

6. Perform early case assessments

7. Bring more processing, analysis & review in-house



14
Facts: Data Minimization Strategies

   Utilizing data minimization strategies and solutions lowers e-discovery
processing costs by reducing the volume of data to be examined during each
                       phase of the discovery process.


  In large, document-intensive cases, a 40% to 80% data reduction can be
achieved, allowing counsel to receive data in a fraction of the time traditionally
                                   required.


  This process makes collected data available for pre-case assessment and
             analysis virtually as soon as it has been gathered.
Forensic Collection & Analysis
                       Targeting The Custodial Population

                                                            Targeted
                                                            Custodians

Outside Vendors
  & Consultants


                                                            Admin. Asst. &
                                                            Other Executives




Staff & Clerical
     Personnel


                                                                         16
Forensic Collection & Analysis
Collection Methods                                      Cost     Risk

Self collection by corporate/internal IT staff



                                                      MODERATE
Vendor collection of ESI making a copy



                                                       HIGH
Vendor collection of forensic image of all relevant
custodian units and servers


Vendor collection of ESI forensically imaging
                                                      MODERATE
targeted files



                                                                        17
Best Practices: 5 Steps To Data Minimization
                                                                                    I.
                                                                   • What file types are included?
                        Collected ESI                                                                                       III.
                                                                             • File Type List Analysis
                                                                   • What if file name is changed?
                                                                             • File Signature Analysis
                                                                                                              • Duplicates removed or
                                                                                                                suppressed?
                                                                                                              • Attachments versus loose files
                       Filter by File Type
                                                                                  IV.                         • How about forwarded emails
                          Filter by Date
                                                                •Black box versus Interactive
                                                                •Knowing the data
                                                                augments knowing the issues
                 System and Program File                        •Stemming
                                                                •Zip files, embedded files, etc.
                   Removal (De-NIST)

                                                                                                         Smart De-duplication

                                                                                                            Keyword Filtering


                                                                    V.
         II.                                                                                               Advanced Analytics
                                             •Know data before processing
                                             •Email threads
• Remove known program files
                                             •Domain filtering
• NIST list
                                             •Participant analysis & filtering
• Extensions for proprietary                 •Conversations
  software                                   •Topics
Traditional Approach to E-Discovery Presents
            Three Significant Challenges


1. Is early case assessment really EARLY?



2. Does blind culling result in TOO MUCH DATA?



3. Are your search results DEFENSIBLE?
Clearwell Reduces Cost, Time and Risk of E-
                Discovery
                                 Rapid Processing
                       Case
                                 • 3-5X faster processing
                     Documents
                                 • Comprehensive de-duplication across all case documents
                                 • Automated processing, eliminating manual effort
 Client Machines

                                           Search, Cull-Down & Early Case Assessment
                                            • Superior culling and filtering (by domain, sender, recip.)
                                            • Advanced analysis by discussion threads, topics, groups
                                            • Defensible search: sampling, testing and iterative refinement
     Email Servers


                                                           First Pass Review
                                                             • Rapid reviewing, tagging and exporting
                                                             • Productivity tracking and reporting
     Files/Servers
                                                             • Pre-built integration with review platforms




                                                                                Time
       Archives



20
Enterprise Search Technology is a “Black-Box”, Inhibiting
                     Defensibility of E-Discovery Search
                    2TB
                  Collected

                                             ??
Client Machines


                                                                      1.2TB
                                                                    For Review

 Email Servers

                              • No visibility into how or why the
                                results were produced
                                    De-Duplication
                              • Refining searches takes days
                                       Keyword
                              • Difficult to Range
                                      Date document the search
 Files Servers
                                refinement process
                                       Custodian
                              • Keyword searches can be over or
                                under inclusive


   Archives
E-Discovery Search Needs to Become More
                Transparent
           2TB
         Collected




                     • Provide visibility into how
                       results are produced
                     • Reduce over and under-          200GB
                       inclusiveness                 For Review
                     • Speed up search testing and
                       refinement
                     • Automate documentation




22
Our eDiscovery Volume Reduction Calculator is available at:
                    www.EncoreDiscovery.com/EVRC
This tool can help you determine how data minimization can reduce your
 discovery costs and shorten your electronic discovery processing time.




       Thank you for joining us
                  Kevin P. Nugent
               Regional Sales Director
                   202.445.9343
            knugent@encorediscovery.com

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Data Minimization.Defensible Culling Techniques 04.03.09

  • 1. Data Minimization: Defensible Culling Techniques Kevin Nugent Regional Sales Director Friday, April 03, 2009
  • 2. About Kevin • With Encore since January 2008 and based in Washington, DC, as Regional Sales Director, Kevin is responsible for managing sales team and business development activities throughout the Eastern Region. • Kevin has 20 years of experience in the management services & e-Discovery industries. • He has worked with many of the leading Am Law 200 firms & Fortune 500 companies. • He previously worked for Xerox, Pitney Bowes, IKON Office Solutions and Capital Legal Solutions. • Kevin holds a B.S. in Public Administration from Eastern Michigan University. • He is a board member of the Cystic Fibrosis Foundation. 2
  • 3. About Encore • Recognized as a Top 10 eDiscovery Service Provider in the 2007 and 2008 Socha-Gelbmann Survey. • Web Repository hosts over 3,000 active databases exceeding 140 TB of data. • Largest Channel Partner for Concordance, iConect and soon Clearwell. • In-depth experience working with law firms, corporations and most federal government agencies. • Technology agnostic approach to meeting our clients needs. • Only National eDiscovery Services Provider to establish a dedicated Subprime Services Unit addressing the specific needs of companies and corporations impacted by the mortgage and credit crisis.
  • 4. Encore Discovery Solutions National Coverage with Local Support Washington DC New Jersey Chicago Los Angeles Newport Beach San Francisco Bay Area Portland Denver Austin Houston San Antonio Phoenix: • Company Headquarters • NOC (National Operations Center) • SAS-70 Certified Data Center
  • 5. Encore Discovery Solutions Discovery Lifecycle Solutions
  • 6. Fact: ESI Spending In 2009, In House Legal Counsel will spend on average $500,000 annually on: 1. ESI Planning 2. Practice Management 3. Electronic Discovery * Fulbright & Jaworski 2008 Litigation Trends Survey 6
  • 7. Fact: What Areas Concern You Most? According to a recent survey conducted on 325 representatives, the two leading areas of concern for in-house counsel in 2009 are: Cost Management Electronic Discovery * Fulbright & Jaworski 2008 Litigation Trends Survey 7
  • 8. 8
  • 9. Significant Decisions For EDiscovery Victor Stanley Inc. v. Creative Pipe Inc. On May 29, 2008, the U.S. District Court for the District of Maryland issued a lengthy and noteworthy ruling regarding the discovery of “electronically stored information” or “ESI.” The court held that the defendants waived the attorney- client privilege and work-product doctrine with respect to 165 separate documents. The case is particularly instructive because it describes in detail the multiple steps that a litigant should take in order to: (1) protect against the inadvertent disclosure of privileged ESI; (2) preserve the privileged status of ESI in the event that it is inadvertently disclosed; and (3) defend the methodology used to search for relevant ESI.
  • 10. The Defensibility Decision Defensibility Collaboration Best Practices 10
  • 11. The Collaborative Search Approach • The parties, presumably as part of the meet and confer process must “confer with their opposing party in an effort to identify a mutually agreeable search and retrieval method. This minimizes cost because if the method is approved, there will be no dispute resolving its sufficiency, and doing it right the first time is always cheaper than doing it over if ordered to do so by the court.” 11
  • 12. E-Discovery Best Practices Best Practices & Data Driven Search Approach: In order to have a • defensible methodology in the absence of collaboration a party needs to: – “be aware of literature describing the strengths and weaknesses of various methodologies, such as The Sedona Conference Best Practices ,…. and select the one that they believe is most appropriate for its intended task.” – And, if their selection is challenged, then they should expect to support their position with “affidavits or other equivalent information from persons with the requisite qualifications and experience, based on sufficient facts or data and using reliable principles or methodology.” – Finally, they should do appropriate levels of data sampling and quality assurance to test core search assumptions. 12
  • 13. Taming The E-Discovery Beast Enterprise EDD costs are skyrocketing and the need to rein them in is a top concern The $6M example: Fannie Mae Sec. Litig., 552 F.3d 814 (D.C. Cir. 2009) ● 400 search terms – resulting in hits on over 80% of the emails ● 600,000 documents reviewed with 50 contract attorneys ● And, the non-party (Office of Federal Housing Enterprise Oversight) was still held in contempt 13
  • 14. Approaches to Reducing Enterprise E- Discovery Costs 1. Control information propagation 2. Delete/destroy when possible 3. Review cheaper: utilize contract/off-shore review attorneys 4. Review faster: utilize advanced review technologies 5. Review less: utilize defensible data reduction technologies 6. Perform early case assessments 7. Bring more processing, analysis & review in-house 14
  • 15. Facts: Data Minimization Strategies Utilizing data minimization strategies and solutions lowers e-discovery processing costs by reducing the volume of data to be examined during each phase of the discovery process. In large, document-intensive cases, a 40% to 80% data reduction can be achieved, allowing counsel to receive data in a fraction of the time traditionally required. This process makes collected data available for pre-case assessment and analysis virtually as soon as it has been gathered.
  • 16. Forensic Collection & Analysis Targeting The Custodial Population Targeted Custodians Outside Vendors & Consultants Admin. Asst. & Other Executives Staff & Clerical Personnel 16
  • 17. Forensic Collection & Analysis Collection Methods Cost Risk Self collection by corporate/internal IT staff MODERATE Vendor collection of ESI making a copy HIGH Vendor collection of forensic image of all relevant custodian units and servers Vendor collection of ESI forensically imaging MODERATE targeted files 17
  • 18. Best Practices: 5 Steps To Data Minimization I. • What file types are included? Collected ESI III. • File Type List Analysis • What if file name is changed? • File Signature Analysis • Duplicates removed or suppressed? • Attachments versus loose files Filter by File Type IV. • How about forwarded emails Filter by Date •Black box versus Interactive •Knowing the data augments knowing the issues System and Program File •Stemming •Zip files, embedded files, etc. Removal (De-NIST) Smart De-duplication Keyword Filtering V. II. Advanced Analytics •Know data before processing •Email threads • Remove known program files •Domain filtering • NIST list •Participant analysis & filtering • Extensions for proprietary •Conversations software •Topics
  • 19. Traditional Approach to E-Discovery Presents Three Significant Challenges 1. Is early case assessment really EARLY? 2. Does blind culling result in TOO MUCH DATA? 3. Are your search results DEFENSIBLE?
  • 20. Clearwell Reduces Cost, Time and Risk of E- Discovery Rapid Processing Case • 3-5X faster processing Documents • Comprehensive de-duplication across all case documents • Automated processing, eliminating manual effort Client Machines Search, Cull-Down & Early Case Assessment • Superior culling and filtering (by domain, sender, recip.) • Advanced analysis by discussion threads, topics, groups • Defensible search: sampling, testing and iterative refinement Email Servers First Pass Review • Rapid reviewing, tagging and exporting • Productivity tracking and reporting Files/Servers • Pre-built integration with review platforms Time Archives 20
  • 21. Enterprise Search Technology is a “Black-Box”, Inhibiting Defensibility of E-Discovery Search 2TB Collected ?? Client Machines 1.2TB For Review Email Servers • No visibility into how or why the results were produced De-Duplication • Refining searches takes days Keyword • Difficult to Range Date document the search Files Servers refinement process Custodian • Keyword searches can be over or under inclusive Archives
  • 22. E-Discovery Search Needs to Become More Transparent 2TB Collected • Provide visibility into how results are produced • Reduce over and under- 200GB inclusiveness For Review • Speed up search testing and refinement • Automate documentation 22
  • 23. Our eDiscovery Volume Reduction Calculator is available at: www.EncoreDiscovery.com/EVRC This tool can help you determine how data minimization can reduce your discovery costs and shorten your electronic discovery processing time. Thank you for joining us Kevin P. Nugent Regional Sales Director 202.445.9343 knugent@encorediscovery.com