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Elissa Schertz, Camp
Morasha
Creating a Digital Outreach
Plan
Social Media, eNewsletters, and Your Website
November 22, 2010
Kevin Martone
Technology Program Manager
kevin@hgf.org
Grinspoon Institute for Jewish Philanthropy
Goal: Keep Connected Long After Camp
Camps Can Rebuild Community
Determine Your Goals
What Are Your Goals?
 Collect contact info
 Re-engage alumni
 Event participation
 Donations
 Enrollment
 Continue camp impact long-term (i.e., professional
networking)
 Other?
SMART
Audience?
Donors
Prospects
Alumni
Current Families
Potential Families
8
Goal: Promote Alumni Reunion Widely
Goal 1______________
Goal 2______________
Goal 3______________
Blogs
_____________
_____________
_____________
_____________
_____________
Video Sharing
_____________
_____________
_____________
_____________
_____________
Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org)
Other
_____________
_____________
_____________
_____________
_____________
Trad. Newsletter/
Direct Mail
_____________
_____________
_____________
_____________
Website
_____________
_____________
_____________
_____________
_____________
Facebook
_____________
_____________
_____________
_____________
_____________
eNewsletter
_____________
_____________
_____________
_____________
_____________
Twitter
_____________
_____________
_____________
_____________
_____________
Other Offline –
Events, Calls, Mtgs.
_______________
_______________
_______________
_______________
Photo Sharing
_____________
_____________
_____________
_____________
_____________
Determine Plan and Resources
Revise /
Expand?
Goals
Listen
Post
Regularly
Plan
Respon
d
Execut
e
Re-evaluate
How Do You Eat An Elephant?
Determine Your Capacity
When?
How?
 Tools can help make process more efficient
 Be Strategic
 15 Minutes Per Day?
Content Calendar – Manage Communications
Month January
Week of (Mon. Start) 29 4 11 18 25
Key Dates &
Events
Camp Early Bird
Special Ends
Press Releases
Online
Website
Early bird
special ending -
link to blog post
Blog
Early bird
special ending -
story of camper
from last year
Embed YouTube
video of scholly
recipients
Facebook
Early bird
special ending
When it's cold in
January what HOT
activity at camp do
you miss most?
Someone to Call for Help
Find Your Assets – Summer Staff
 Skills
 Emotional Connection
Find Your Assets – Stories, Photos, Video
Find Your Assets – Community
Implement - Tools
Goal 1______________
Goal 2______________
Goal 3______________
Blogs
_____________
_____________
_____________
_____________
_____________
Video Sharing
_____________
_____________
_____________
_____________
_____________
Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org)
Other
_____________
_____________
_____________
_____________
_____________
Trad. Newsletter/
Direct Mail
_____________
_____________
_____________
_____________
Website
_____________
_____________
_____________
_____________
_____________
Facebook
_____________
_____________
_____________
_____________
_____________
eNewsletter
_____________
_____________
_____________
_____________
_____________
Twitter
_____________
_____________
_____________
_____________
_____________
Other Offline –
Events, Calls, Mtgs.
_______________
_______________
_______________
_______________
Photo Sharing
_____________
_____________
_____________
_____________
_____________
Remember when they served “Camp
Stew”? What was in that anyway? Do
they still serve it or did the health
inspector get involved?
Does anyone remember
Lou Carbone? 1984-86?
Why aren’t the oldest
campers in the big bunks
this year? It’s tradition,
people!!
Every email I get from
camp is asking me for
money. Enough!
Can’t wait till camp next
year! LOL
Yeah Camp!
Hi!
What’s the story about
Gary not coming back to
camp this year? He was
the best asst. dir. there.
Shoutouttothe
bestbunkatcamp:
BunkABC!
Listen
Respond!
“Those who ignore the
party/conversation/network when they are
content and decide to drop in when they need
the network may not succeed. It’s pretty easy to
spot those that are just joining the network
purely to take – not to give. Therefore, be part of
the party/conversation/network before you need
anything from anyone.”
- Jeremiah Owyang of Web-Strategist.com
ABC
Camp ABC
Post Regularly
 Content Calendar
 Leverage Content
 Personal Stories
 12:1 Rule
Measure
 Collect contact info
 Re-engage alumni
 Event participation
 Donations
 Enrollment
 Continue camp impact long-term (i.e., professional
networking)
 Other?
SMART
Elissa Schertz, Camp Morasha
You Can Do It

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Creating a Digital Outreach Plan

  • 2. Creating a Digital Outreach Plan Social Media, eNewsletters, and Your Website November 22, 2010 Kevin Martone Technology Program Manager kevin@hgf.org Grinspoon Institute for Jewish Philanthropy
  • 3. Goal: Keep Connected Long After Camp
  • 4.
  • 5. Camps Can Rebuild Community
  • 7. What Are Your Goals?  Collect contact info  Re-engage alumni  Event participation  Donations  Enrollment  Continue camp impact long-term (i.e., professional networking)  Other? SMART
  • 9. Goal: Promote Alumni Reunion Widely
  • 10. Goal 1______________ Goal 2______________ Goal 3______________ Blogs _____________ _____________ _____________ _____________ _____________ Video Sharing _____________ _____________ _____________ _____________ _____________ Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org) Other _____________ _____________ _____________ _____________ _____________ Trad. Newsletter/ Direct Mail _____________ _____________ _____________ _____________ Website _____________ _____________ _____________ _____________ _____________ Facebook _____________ _____________ _____________ _____________ _____________ eNewsletter _____________ _____________ _____________ _____________ _____________ Twitter _____________ _____________ _____________ _____________ _____________ Other Offline – Events, Calls, Mtgs. _______________ _______________ _______________ _______________ Photo Sharing _____________ _____________ _____________ _____________ _____________
  • 11. Determine Plan and Resources
  • 14. When?
  • 15. How?  Tools can help make process more efficient  Be Strategic  15 Minutes Per Day?
  • 16. Content Calendar – Manage Communications Month January Week of (Mon. Start) 29 4 11 18 25 Key Dates & Events Camp Early Bird Special Ends Press Releases Online Website Early bird special ending - link to blog post Blog Early bird special ending - story of camper from last year Embed YouTube video of scholly recipients Facebook Early bird special ending When it's cold in January what HOT activity at camp do you miss most?
  • 17. Someone to Call for Help
  • 18. Find Your Assets – Summer Staff  Skills  Emotional Connection
  • 19. Find Your Assets – Stories, Photos, Video
  • 20. Find Your Assets – Community
  • 22.
  • 23. Goal 1______________ Goal 2______________ Goal 3______________ Blogs _____________ _____________ _____________ _____________ _____________ Video Sharing _____________ _____________ _____________ _____________ _____________ Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org) Other _____________ _____________ _____________ _____________ _____________ Trad. Newsletter/ Direct Mail _____________ _____________ _____________ _____________ Website _____________ _____________ _____________ _____________ _____________ Facebook _____________ _____________ _____________ _____________ _____________ eNewsletter _____________ _____________ _____________ _____________ _____________ Twitter _____________ _____________ _____________ _____________ _____________ Other Offline – Events, Calls, Mtgs. _______________ _______________ _______________ _______________ Photo Sharing _____________ _____________ _____________ _____________ _____________
  • 24. Remember when they served “Camp Stew”? What was in that anyway? Do they still serve it or did the health inspector get involved? Does anyone remember Lou Carbone? 1984-86? Why aren’t the oldest campers in the big bunks this year? It’s tradition, people!! Every email I get from camp is asking me for money. Enough! Can’t wait till camp next year! LOL Yeah Camp! Hi! What’s the story about Gary not coming back to camp this year? He was the best asst. dir. there. Shoutouttothe bestbunkatcamp: BunkABC!
  • 26. Respond! “Those who ignore the party/conversation/network when they are content and decide to drop in when they need the network may not succeed. It’s pretty easy to spot those that are just joining the network purely to take – not to give. Therefore, be part of the party/conversation/network before you need anything from anyone.” - Jeremiah Owyang of Web-Strategist.com
  • 28. Post Regularly  Content Calendar  Leverage Content  Personal Stories  12:1 Rule
  • 29. Measure  Collect contact info  Re-engage alumni  Event participation  Donations  Enrollment  Continue camp impact long-term (i.e., professional networking)  Other? SMART

Notas do Editor

  1. Check website for alumni directory; We will be having a reunion in the summer – please click here to submit your email address to be invited back to camp!; Fantastic story! Bruno was the doctor at camp for 35 years…; Does anyone out there have other stories about camp songs or visiting the camp doctor? Welcome to camp, Noa!; Welcome to camp, Noa! Click here for lots of great tips about getting ready for camp.; Welcome to camp, Noa! Do any campers or parents have some tips to make Noa’s first year at camp memorable? Laurie – thanks for offering the picture! We are allowing photos, so you should see a photo icon at the top of the Wall. If you have any trouble, you can email the photo to xxx@camp.org.; Laurie – only the camp is posting photos. Please send it to xxx@camp.org and we’ll post it for you! If anyone else has photos from camp send them our way! Sam was a great asset to camp for so many years. Thanks for all your well-wishes; Thanks for all your well-wishes. We have set up a Scholarship Fund in Sam’s name. Please click here to donate. ; Thanks for all your well-wishes – Sam was an important part of camp for many years. Does anyone have any stories about Sam they’d like to share? NOTE: This goes for Twitter, Blog comments, etc. as well. Respond publicly if possible. Engage the rest of the community. Multi-way conversations!