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KMA SharePoint Recap
Welcome and Introduction
Why We’re Here: SharePoint Conference 2011




          Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
KMA’s Investment


                                             •   Six people
                                             •   One week
                                             •   Cross-country
                                             •   Conference fee
                                             •   Travel expenses
                                             •   Opportunity cost
                                             •   Total: > $50,000


Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Today’s Approach: 3 Simple Themes


                                    • Cool stuff we learned at
                                      SPC11
                                    • Why we think it matters
                                      to you, our clients and
                                      prospects
                                    • What we recommend
                                      you do next as a result.



 Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
A Couple Quick Highlights – Best Quote

Client: "We don't have a development farm.”
Consultant: No, actually, you don't have a production farm."




              Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
A Couple Quick Highlights – Best Demo


• SQL 2012 (“Denali”)
   – 7,500 concurrent users
   – 14 TB content database
   – 107 million records in
     search results
• UNPLUGGED ON STAGE
• Full failover in 42 seconds




             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Agenda


Time                 Topic                                                           Owner
9:30am – 9:40am      Introduction                                                    Mike Gilronan
9:40am – 10:00am     Project Server                                                  Amy Talhouk

10:00am – 10:30am    Adoption                                                        Chris Bortlik &
                                                                                     Karina Vatynskaya
10:30am – 10:50am    Business Process Automation                                     Deanne Damato
                     (non-Developer version)
10:50am – 11:00am    BREAK
11:00am – 11:30am    Social Computing                                                Mike Gilronan
11:30am – 12:00pm    External Facing Websites                                        Derek Cash-Peterson
                     (Extranets and WWW)
12:00pm – 12:30pm    Business Intelligence with SQL Server 2012                      Chris McNulty

                     Close

                    Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
SharePoint and Social at SPC11
         Mike Gilronan
Agenda

• What did we learn?
• Why is it relevant to KMA clients?
• What should you do next?




            Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Introduction/Point of View


• Not a developer
• Not an engineer/IT Pro
• Business Decision Maker
  point of view
• “Recovering” CPA, PMP,
  process geek
• Bats right, throws right



            Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
What did we learn about social computing and
SharePoint at SPC11?




           Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Social Sessions

• SPC310 -- Best Practices Around SharePoint 2010 User
  Profiles
• SPC316 -- Branding and Customizing My Sites with
  SharePoint 2010
• SPC354 -- Managing Innovation with SharePoint &
  Project Server 2010
• SPC353 -- How Microsoft Built Academy, its Social Video
  Platform
• SPC271 -- SharePoint 2010: Improving Productivity with
  Social


             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Improving Productivity with Social

•   Emergence of social technologies in the workplace
•   Market acceptance and trends
•   Case studies
•   Demos




             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Data Point – Market Acceptance




Gartner 2011: “Social Software in the Workplace”
                                                                Source: SPC271 slide deck


  Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Strategies for Social Computing




(OK, a slight nod to our colleagues in the adoption session)


                                                                            Source: SPC271 slide deck

     Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Case Studies and Demo

• Lync & Skype
• ISVs
   – NewsGator
• Case Studies
   – Electronic Arts
   – Accenture



                                                                                              Image source: SPC271 slide deck


                Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
NewsGator – from Collaboration to Communities
           SharePoint Intranet
           Portal
Primary    “Authoritative Source”
           of news and
Use        information and mass
           communications
Intended   • Your organization at
           large
Audience
Key        Publishing:
           • By authorized
Features   publishers
           • Text, forms, links,
           media
           •Broadcast model
           • LOB or department
           news and information




                         Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
NewsGator – from Collaboration to Communities
           SharePoint Intranet        SharePoint Project
           Portal                     or Team Site
Primary    “Authoritative Source”     • Departmental or team
           of news and                collaboration, communication
Use        information and mass       • Primarily used for project teams
           communications             or departmental groups

Intended   • Your organization at     • A project team
           large                      • A small department or team
Audience                              • A specific targeted group
Key        Publishing:                 Collaborative features such as:
           • By authorized            • Document libraries
Features   publishers                 • Shared team calendars
           • Text, forms, links,      • Discussion threads / forums
           media                      • Wiki libraries & Blog pages
           •Broadcast model           • Email alerts & RSS feeds
           • LOB or department        • Project documentation
           news and information       • Team meeting notes and shared
                                      documents




                         Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
NewsGator – from Collaboration to Communities
           SharePoint Intranet        SharePoint Project                        NewsGator SocialSites
           Portal                     or Team Site                              Communities

Primary    “Authoritative Source”     • Departmental or team                    • Cross-departmental, cross-geographic
           of news and                collaboration, communication              communities for sharing knowledge
Use        information and mass       • Primarily used for project teams
           communications             or departmental groups

Intended   • Your organization at     • A project team                          • Employees at large who share a
           large                      • A small department or team              particular interest in the topic of the
Audience                              • A specific targeted group               intended community

Key        Publishing:                 Collaborative features such as:          All Team Site features plus:
           • By authorized            • Document libraries                      • People focused, experts, Q&A, ideas
Features   publishers                 • Shared team calendars                   • Activity streams consolidate updates to
           • Text, forms, links,      • Discussion threads / forums             the community
           media                      • Wiki libraries & Blog pages             • Content tagging & rating of all content
           •Broadcast model           • Email alerts & RSS feeds                • “Commenting” & “Liking” & spotlight
           • LOB or department        • Project documentation                   • Aggregated RSS feeds
           news and information       • Team meeting notes and shared
                                      documents




                         Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Other Lessons Learned – Customer Presentations




“It’s too late for me –
 save yourself!”




             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Customer Presentations

• SPC241 “How We Took
  Our Intranet from Static to
  Social” (Vancity)
   – MySites as
     cornerstones
   – Incorporating presence
     on intranet
   – User content
     unmoderated but
     transparent


             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Customer Presentations

• SPC229 “How Turner
  Broadcasting System
  Turned on Employee
  Engagement”
   – Affiliation and skills
     for project staffing
   – External data
     integration to create
     “one stop shop”



             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
How do our SPC11 lessons apply to our clients?




           Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Key Action Items

1. Don’t forget search
2. Presence adds to the
   experience
3. ISVs (e.g., NewsGator)
   round out the social
   story…
       …but not forever




            Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Resources and Next Steps

• KMA Webinar (recorded): http://www.kma-
  llc.net/insights/Pages/HowtoEnableSocialinYourSharePoi
  ntCommunities.aspx
• NewsGator’s next webinar:
  https://cc.readytalk.com/cc/s/showReg?udc=krm5pa4ah
  rx1
• AIIM events, including social business webinars:
  http://www.aiim.org/Events
• Enterprise 2.0 Conference:
  http://www.e2conf.com/boston/


             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Thank you!




             Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Final Words and Resources




           Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Evaluations – We All Evaluate One Another…




   Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
How to Sustain the Conversation
Topic                      Owner                    E-mail                            Twitter           Blog

Project Server             Amy Talhouk              atalhouk@kma-llc.net              @atal64           http://blogs.kma-
                                                                                                        llc.net/kma/

Adoption                   Chris Bortlik &          cbortlik@microsoft.com            @cbortlik         http://blogs.technet.com
                           Karina Vatynskaya                                                            /cbortlik

Business Process           Deanne Damato            ddamato@kma-llc.net                                 http://blogs.kma-
Automation                                                                                              llc.net/kma/

Social Computing           Mike Gilronan            mgilronan@kma-llc.net             @mikegil          http://kmamikegil-
                                                                                                        blog.kma-llc.net/
External Facing Websites   Derek Cash-Peterson      dcash-peterson@kma-llc.net @dcpkma                  http://blogs.kma-
                                                                                                        llc.net/goodpoint/

BI -- Powered by SQL       Chris McNulty            chris.mcnulty@quest.com           @cmcnulty20 http://www.chrismcnulty.
Server 2012                                                                           00          net/blog/default.aspx




                              Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
In Closing…KMA Stuff

• KMA Event: 22 November
   – Amy Talhouk
   – New England SharePoint User
     Group
   – 5 ways SharePoint can benefit
     your PMO

• KMA Webinar: 14 December
   – Derek Cash-Peterson
   – “How We Did It” Extranets for
     Partners and Customers
   – http://info.kma-llc.net/kma-
     webinar-sharepoint-based-
     partner-portal/

              Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
In Closing…Other Stuff

• Gilbane Conference:
  30 November – 1 December
   – http://gilbaneboston.com

• Microsoft Project Conference 2012
   – Phoenix
   – March 19-22, 2012
   – http://msprojectconference.com
• SharePoint Conference 2012
   – Las Vegas
   – November 12-15, 2012

               Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
THANK YOU!




         Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.

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SharePoint Conference Recap - Social

  • 1. KMA SharePoint Recap Welcome and Introduction
  • 2. Why We’re Here: SharePoint Conference 2011 Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 3. KMA’s Investment • Six people • One week • Cross-country • Conference fee • Travel expenses • Opportunity cost • Total: > $50,000 Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 4. Today’s Approach: 3 Simple Themes • Cool stuff we learned at SPC11 • Why we think it matters to you, our clients and prospects • What we recommend you do next as a result. Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 5. A Couple Quick Highlights – Best Quote Client: "We don't have a development farm.” Consultant: No, actually, you don't have a production farm." Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 6. A Couple Quick Highlights – Best Demo • SQL 2012 (“Denali”) – 7,500 concurrent users – 14 TB content database – 107 million records in search results • UNPLUGGED ON STAGE • Full failover in 42 seconds Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 7. Agenda Time Topic Owner 9:30am – 9:40am Introduction Mike Gilronan 9:40am – 10:00am Project Server Amy Talhouk 10:00am – 10:30am Adoption Chris Bortlik & Karina Vatynskaya 10:30am – 10:50am Business Process Automation Deanne Damato (non-Developer version) 10:50am – 11:00am BREAK 11:00am – 11:30am Social Computing Mike Gilronan 11:30am – 12:00pm External Facing Websites Derek Cash-Peterson (Extranets and WWW) 12:00pm – 12:30pm Business Intelligence with SQL Server 2012 Chris McNulty Close Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 8. SharePoint and Social at SPC11 Mike Gilronan
  • 9. Agenda • What did we learn? • Why is it relevant to KMA clients? • What should you do next? Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 10. Introduction/Point of View • Not a developer • Not an engineer/IT Pro • Business Decision Maker point of view • “Recovering” CPA, PMP, process geek • Bats right, throws right Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 11. What did we learn about social computing and SharePoint at SPC11? Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 12. Social Sessions • SPC310 -- Best Practices Around SharePoint 2010 User Profiles • SPC316 -- Branding and Customizing My Sites with SharePoint 2010 • SPC354 -- Managing Innovation with SharePoint & Project Server 2010 • SPC353 -- How Microsoft Built Academy, its Social Video Platform • SPC271 -- SharePoint 2010: Improving Productivity with Social Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 13. Improving Productivity with Social • Emergence of social technologies in the workplace • Market acceptance and trends • Case studies • Demos Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 14. Data Point – Market Acceptance Gartner 2011: “Social Software in the Workplace” Source: SPC271 slide deck Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 15. Strategies for Social Computing (OK, a slight nod to our colleagues in the adoption session) Source: SPC271 slide deck Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 16. Case Studies and Demo • Lync & Skype • ISVs – NewsGator • Case Studies – Electronic Arts – Accenture Image source: SPC271 slide deck Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 17. NewsGator – from Collaboration to Communities SharePoint Intranet Portal Primary “Authoritative Source” of news and Use information and mass communications Intended • Your organization at large Audience Key Publishing: • By authorized Features publishers • Text, forms, links, media •Broadcast model • LOB or department news and information Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 18. NewsGator – from Collaboration to Communities SharePoint Intranet SharePoint Project Portal or Team Site Primary “Authoritative Source” • Departmental or team of news and collaboration, communication Use information and mass • Primarily used for project teams communications or departmental groups Intended • Your organization at • A project team large • A small department or team Audience • A specific targeted group Key Publishing: Collaborative features such as: • By authorized • Document libraries Features publishers • Shared team calendars • Text, forms, links, • Discussion threads / forums media • Wiki libraries & Blog pages •Broadcast model • Email alerts & RSS feeds • LOB or department • Project documentation news and information • Team meeting notes and shared documents Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 19. NewsGator – from Collaboration to Communities SharePoint Intranet SharePoint Project NewsGator SocialSites Portal or Team Site Communities Primary “Authoritative Source” • Departmental or team • Cross-departmental, cross-geographic of news and collaboration, communication communities for sharing knowledge Use information and mass • Primarily used for project teams communications or departmental groups Intended • Your organization at • A project team • Employees at large who share a large • A small department or team particular interest in the topic of the Audience • A specific targeted group intended community Key Publishing: Collaborative features such as: All Team Site features plus: • By authorized • Document libraries • People focused, experts, Q&A, ideas Features publishers • Shared team calendars • Activity streams consolidate updates to • Text, forms, links, • Discussion threads / forums the community media • Wiki libraries & Blog pages • Content tagging & rating of all content •Broadcast model • Email alerts & RSS feeds • “Commenting” & “Liking” & spotlight • LOB or department • Project documentation • Aggregated RSS feeds news and information • Team meeting notes and shared documents Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 20. Other Lessons Learned – Customer Presentations “It’s too late for me – save yourself!” Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 21. Customer Presentations • SPC241 “How We Took Our Intranet from Static to Social” (Vancity) – MySites as cornerstones – Incorporating presence on intranet – User content unmoderated but transparent Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 22. Customer Presentations • SPC229 “How Turner Broadcasting System Turned on Employee Engagement” – Affiliation and skills for project staffing – External data integration to create “one stop shop” Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 23. How do our SPC11 lessons apply to our clients? Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 24. Key Action Items 1. Don’t forget search 2. Presence adds to the experience 3. ISVs (e.g., NewsGator) round out the social story… …but not forever Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 25. Resources and Next Steps • KMA Webinar (recorded): http://www.kma- llc.net/insights/Pages/HowtoEnableSocialinYourSharePoi ntCommunities.aspx • NewsGator’s next webinar: https://cc.readytalk.com/cc/s/showReg?udc=krm5pa4ah rx1 • AIIM events, including social business webinars: http://www.aiim.org/Events • Enterprise 2.0 Conference: http://www.e2conf.com/boston/ Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 26. Thank you! Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 27. Final Words and Resources Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 28. Evaluations – We All Evaluate One Another… Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 29. How to Sustain the Conversation Topic Owner E-mail Twitter Blog Project Server Amy Talhouk atalhouk@kma-llc.net @atal64 http://blogs.kma- llc.net/kma/ Adoption Chris Bortlik & cbortlik@microsoft.com @cbortlik http://blogs.technet.com Karina Vatynskaya /cbortlik Business Process Deanne Damato ddamato@kma-llc.net http://blogs.kma- Automation llc.net/kma/ Social Computing Mike Gilronan mgilronan@kma-llc.net @mikegil http://kmamikegil- blog.kma-llc.net/ External Facing Websites Derek Cash-Peterson dcash-peterson@kma-llc.net @dcpkma http://blogs.kma- llc.net/goodpoint/ BI -- Powered by SQL Chris McNulty chris.mcnulty@quest.com @cmcnulty20 http://www.chrismcnulty. Server 2012 00 net/blog/default.aspx Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 30. In Closing…KMA Stuff • KMA Event: 22 November – Amy Talhouk – New England SharePoint User Group – 5 ways SharePoint can benefit your PMO • KMA Webinar: 14 December – Derek Cash-Peterson – “How We Did It” Extranets for Partners and Customers – http://info.kma-llc.net/kma- webinar-sharepoint-based- partner-portal/ Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 31. In Closing…Other Stuff • Gilbane Conference: 30 November – 1 December – http://gilbaneboston.com • Microsoft Project Conference 2012 – Phoenix – March 19-22, 2012 – http://msprojectconference.com • SharePoint Conference 2012 – Las Vegas – November 12-15, 2012 Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  • 32. THANK YOU! Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.