Enviar pesquisa
Carregar
Managing Change Pauline Hall
•
Transferir como PPT, PDF
•
3 gostaram
•
1,372 visualizações
klenihan
Seguir
Negócios
Educação
Denunciar
Compartilhar
Denunciar
Compartilhar
1 de 61
Baixar agora
Recomendados
Influencing styles for effective leadership
Influencing styles for effective leadership
Ali Zeeshan
Stakeholder Engagement: Simple Steps to Better Public Consultation
Stakeholder Engagement: Simple Steps to Better Public Consultation
Cam McAlpine, APR
Stakeholder analysis
Stakeholder analysis
Stefan Csosz
Negotiation and Influencing Skills
Negotiation and Influencing Skills
Emily Robinson
Shaila.advocacy
Shaila.advocacy
Krisoker Sor (Farmers' Voice)
A better approach to consulting value
A better approach to consulting value
malcfollos
Five Practical Strategies for Improving Communication, Dialogue and Influenci...
Five Practical Strategies for Improving Communication, Dialogue and Influenci...
Integrity Solutions
Influence without authority - ITMPI
Influence without authority - ITMPI
Michael Nir Business Agility Speaker and Coach
Recomendados
Influencing styles for effective leadership
Influencing styles for effective leadership
Ali Zeeshan
Stakeholder Engagement: Simple Steps to Better Public Consultation
Stakeholder Engagement: Simple Steps to Better Public Consultation
Cam McAlpine, APR
Stakeholder analysis
Stakeholder analysis
Stefan Csosz
Negotiation and Influencing Skills
Negotiation and Influencing Skills
Emily Robinson
Shaila.advocacy
Shaila.advocacy
Krisoker Sor (Farmers' Voice)
A better approach to consulting value
A better approach to consulting value
malcfollos
Five Practical Strategies for Improving Communication, Dialogue and Influenci...
Five Practical Strategies for Improving Communication, Dialogue and Influenci...
Integrity Solutions
Influence without authority - ITMPI
Influence without authority - ITMPI
Michael Nir Business Agility Speaker and Coach
Public Policy Advocacy For Social Change[1]
Public Policy Advocacy For Social Change[1]
emanz3
Marketing a mediation_practice[1]
Marketing a mediation_practice[1]
ahancocks
Great Partnerships - DuMonde Ventures 020714
Great Partnerships - DuMonde Ventures 020714
Kris Lichter
The Other Side of Project Management
The Other Side of Project Management
New Mexico Technology Council
Winning Complex Sales with an Intentional Strategy
Winning Complex Sales with an Intentional Strategy
Richardson
MC Consultancy Fundamentals 0913
MC Consultancy Fundamentals 0913
Willem E.A.J. Scheepers
Negotiation and influencing skills November 2013
Negotiation and influencing skills November 2013
Timothy Holden
Conflict for Transformation
Conflict for Transformation
Unscripted Way
9 Experts on Rethinking Demand Generation: Strategically Target Your Content ...
9 Experts on Rethinking Demand Generation: Strategically Target Your Content ...
Mighty Guides, Inc.
Topic 5
Topic 5
aelshami
Beyond methodology managing stakeholders
Beyond methodology managing stakeholders
The Jamilah H
Stakeholder analysis
Stakeholder analysis
Ghulam Mehdi
Problem solving steps & process
Problem solving steps & process
Mohamed A.Anwr
Advocacy - Amdieast
Advocacy - Amdieast
Loay Qabajeh
Influencer
Influencer
Erik Smakman
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Fan DiFu, Ph.D. (Steve)
Negotiating Skills
Negotiating Skills
Tuan Yang
Adlt 610 the contracting process 2010 class 4 sept 26, 2011
Adlt 610 the contracting process 2010 class 4 sept 26, 2011
tjcarter
Workplace conflict - how organisations do (or don't) deal with it
Workplace conflict - how organisations do (or don't) deal with it
David Liddle
Mary hickey stakeholder analysis
Mary hickey stakeholder analysis
hslgcommittee
Cappca On Power Point
Cappca On Power Point
emanz3
Managing Change: Tools and Techniques
Managing Change: Tools and Techniques
MHTP Webmastere
Mais conteúdo relacionado
Mais procurados
Public Policy Advocacy For Social Change[1]
Public Policy Advocacy For Social Change[1]
emanz3
Marketing a mediation_practice[1]
Marketing a mediation_practice[1]
ahancocks
Great Partnerships - DuMonde Ventures 020714
Great Partnerships - DuMonde Ventures 020714
Kris Lichter
The Other Side of Project Management
The Other Side of Project Management
New Mexico Technology Council
Winning Complex Sales with an Intentional Strategy
Winning Complex Sales with an Intentional Strategy
Richardson
MC Consultancy Fundamentals 0913
MC Consultancy Fundamentals 0913
Willem E.A.J. Scheepers
Negotiation and influencing skills November 2013
Negotiation and influencing skills November 2013
Timothy Holden
Conflict for Transformation
Conflict for Transformation
Unscripted Way
9 Experts on Rethinking Demand Generation: Strategically Target Your Content ...
9 Experts on Rethinking Demand Generation: Strategically Target Your Content ...
Mighty Guides, Inc.
Topic 5
Topic 5
aelshami
Beyond methodology managing stakeholders
Beyond methodology managing stakeholders
The Jamilah H
Stakeholder analysis
Stakeholder analysis
Ghulam Mehdi
Problem solving steps & process
Problem solving steps & process
Mohamed A.Anwr
Advocacy - Amdieast
Advocacy - Amdieast
Loay Qabajeh
Influencer
Influencer
Erik Smakman
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Fan DiFu, Ph.D. (Steve)
Negotiating Skills
Negotiating Skills
Tuan Yang
Adlt 610 the contracting process 2010 class 4 sept 26, 2011
Adlt 610 the contracting process 2010 class 4 sept 26, 2011
tjcarter
Workplace conflict - how organisations do (or don't) deal with it
Workplace conflict - how organisations do (or don't) deal with it
David Liddle
Mary hickey stakeholder analysis
Mary hickey stakeholder analysis
hslgcommittee
Mais procurados
(20)
Public Policy Advocacy For Social Change[1]
Public Policy Advocacy For Social Change[1]
Marketing a mediation_practice[1]
Marketing a mediation_practice[1]
Great Partnerships - DuMonde Ventures 020714
Great Partnerships - DuMonde Ventures 020714
The Other Side of Project Management
The Other Side of Project Management
Winning Complex Sales with an Intentional Strategy
Winning Complex Sales with an Intentional Strategy
MC Consultancy Fundamentals 0913
MC Consultancy Fundamentals 0913
Negotiation and influencing skills November 2013
Negotiation and influencing skills November 2013
Conflict for Transformation
Conflict for Transformation
9 Experts on Rethinking Demand Generation: Strategically Target Your Content ...
9 Experts on Rethinking Demand Generation: Strategically Target Your Content ...
Topic 5
Topic 5
Beyond methodology managing stakeholders
Beyond methodology managing stakeholders
Stakeholder analysis
Stakeholder analysis
Problem solving steps & process
Problem solving steps & process
Advocacy - Amdieast
Advocacy - Amdieast
Influencer
Influencer
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiating Skills
Negotiating Skills
Adlt 610 the contracting process 2010 class 4 sept 26, 2011
Adlt 610 the contracting process 2010 class 4 sept 26, 2011
Workplace conflict - how organisations do (or don't) deal with it
Workplace conflict - how organisations do (or don't) deal with it
Mary hickey stakeholder analysis
Mary hickey stakeholder analysis
Semelhante a Managing Change Pauline Hall
Cappca On Power Point
Cappca On Power Point
emanz3
Managing Change: Tools and Techniques
Managing Change: Tools and Techniques
MHTP Webmastere
Negotiation & Conflict Resolution
Negotiation & Conflict Resolution
Ishan Parekh
What is Public Communication
What is Public Communication
toddkedwardsPearson
Organisational change and development
Organisational change and development
Pandurang Shinde
Organisational change and development
Organisational change and development
Pandurang Shinde
Organizational Processes=18
Organizational Processes=18
Sushant Murarka
Mediation, Consensus Building, and Facilitation
Mediation, Consensus Building, and Facilitation
Massachusetts Association of Planning Directors (MAPD)
Adlt 610 The Contracting Process Class 4
Adlt 610 The Contracting Process Class 4
tjcarter
Advocacy and Policy Process
Advocacy and Policy Process
MeTApresents
Stakeholder engagement and management
Stakeholder engagement and management
Simon Misiewicz
Adlt 610 the contracting process 2010 classes 3 and 4
Adlt 610 the contracting process 2010 classes 3 and 4
tjcarter
Adlt 610 the contracting process 2010 classes 3 and 4
Adlt 610 the contracting process 2010 classes 3 and 4
tjcarter
Managing stakeholders as critical success factor in operational excellence
Managing stakeholders as critical success factor in operational excellence
The Jamilah H
Conflict Resolution - Maintaining Peace at Workplace
Conflict Resolution - Maintaining Peace at Workplace
Auraa Image Management & Consulting
Role of the Advanced Practice Nurse As Consultant
Role of the Advanced Practice Nurse As Consultant
bodo-con
Role of the Advanced Practice Nurse as Consultant
Role of the Advanced Practice Nurse as Consultant
bodo-con
Building Skills to Advocate for Change with Health Data
Building Skills to Advocate for Change with Health Data
MEASURE Evaluation
Sosm hiv std conference presentation may 2010
Sosm hiv std conference presentation may 2010
SUMA/Orchard Social Marketing
Advocacy Workshop
Advocacy Workshop
James Georgalakis
Semelhante a Managing Change Pauline Hall
(20)
Cappca On Power Point
Cappca On Power Point
Managing Change: Tools and Techniques
Managing Change: Tools and Techniques
Negotiation & Conflict Resolution
Negotiation & Conflict Resolution
What is Public Communication
What is Public Communication
Organisational change and development
Organisational change and development
Organisational change and development
Organisational change and development
Organizational Processes=18
Organizational Processes=18
Mediation, Consensus Building, and Facilitation
Mediation, Consensus Building, and Facilitation
Adlt 610 The Contracting Process Class 4
Adlt 610 The Contracting Process Class 4
Advocacy and Policy Process
Advocacy and Policy Process
Stakeholder engagement and management
Stakeholder engagement and management
Adlt 610 the contracting process 2010 classes 3 and 4
Adlt 610 the contracting process 2010 classes 3 and 4
Adlt 610 the contracting process 2010 classes 3 and 4
Adlt 610 the contracting process 2010 classes 3 and 4
Managing stakeholders as critical success factor in operational excellence
Managing stakeholders as critical success factor in operational excellence
Conflict Resolution - Maintaining Peace at Workplace
Conflict Resolution - Maintaining Peace at Workplace
Role of the Advanced Practice Nurse As Consultant
Role of the Advanced Practice Nurse As Consultant
Role of the Advanced Practice Nurse as Consultant
Role of the Advanced Practice Nurse as Consultant
Building Skills to Advocate for Change with Health Data
Building Skills to Advocate for Change with Health Data
Sosm hiv std conference presentation may 2010
Sosm hiv std conference presentation may 2010
Advocacy Workshop
Advocacy Workshop
Mais de klenihan
Project Introduction09 Kieran Lenihan
Project Introduction09 Kieran Lenihan
klenihan
Preparing For Examsyear1
Preparing For Examsyear1
klenihan
Task Force Report Corita Goulding
Task Force Report Corita Goulding
klenihan
Task Force Report Corita Goulding
Task Force Report Corita Goulding
klenihan
Stakeholder Analysis Pauline Hall
Stakeholder Analysis Pauline Hall
klenihan
Communication Pauline Hall
Communication Pauline Hall
klenihan
Managing Resistance Pauline Hall
Managing Resistance Pauline Hall
klenihan
Ipawriting For The Web2
Ipawriting For The Web2
klenihan
Being A Change Manager Owen Jacob
Being A Change Manager Owen Jacob
klenihan
Ipawriting For The Web2
Ipawriting For The Web2
klenihan
Ipawriting For The Web2
Ipawriting For The Web2
klenihan
Consultation Guidelines
Consultation Guidelines
klenihan
Local Auth Customer Consultation Guidelaines
Local Auth Customer Consultation Guidelaines
klenihan
Ipawriting For The Web2
Ipawriting For The Web2
klenihan
Customer Consultation Slides Muriel Cleary 08
Customer Consultation Slides Muriel Cleary 08
klenihan
Customer Complaints (Ombudsman) Aoife Nic Reamoinn
Customer Complaints (Ombudsman) Aoife Nic Reamoinn
klenihan
Technology And Customer Consultation Kieran Lenihan
Technology And Customer Consultation Kieran Lenihan
klenihan
Public Service 2022 Mark Callanan
Public Service 2022 Mark Callanan
klenihan
Introduction & Overview Tony Kieran
Introduction & Overview Tony Kieran
klenihan
Intro To Caf Kieran Lenihan
Intro To Caf Kieran Lenihan
klenihan
Mais de klenihan
(20)
Project Introduction09 Kieran Lenihan
Project Introduction09 Kieran Lenihan
Preparing For Examsyear1
Preparing For Examsyear1
Task Force Report Corita Goulding
Task Force Report Corita Goulding
Task Force Report Corita Goulding
Task Force Report Corita Goulding
Stakeholder Analysis Pauline Hall
Stakeholder Analysis Pauline Hall
Communication Pauline Hall
Communication Pauline Hall
Managing Resistance Pauline Hall
Managing Resistance Pauline Hall
Ipawriting For The Web2
Ipawriting For The Web2
Being A Change Manager Owen Jacob
Being A Change Manager Owen Jacob
Ipawriting For The Web2
Ipawriting For The Web2
Ipawriting For The Web2
Ipawriting For The Web2
Consultation Guidelines
Consultation Guidelines
Local Auth Customer Consultation Guidelaines
Local Auth Customer Consultation Guidelaines
Ipawriting For The Web2
Ipawriting For The Web2
Customer Consultation Slides Muriel Cleary 08
Customer Consultation Slides Muriel Cleary 08
Customer Complaints (Ombudsman) Aoife Nic Reamoinn
Customer Complaints (Ombudsman) Aoife Nic Reamoinn
Technology And Customer Consultation Kieran Lenihan
Technology And Customer Consultation Kieran Lenihan
Public Service 2022 Mark Callanan
Public Service 2022 Mark Callanan
Introduction & Overview Tony Kieran
Introduction & Overview Tony Kieran
Intro To Caf Kieran Lenihan
Intro To Caf Kieran Lenihan
Último
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
Eric T. Tung
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Dipal Arora
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
discovermytutordmt
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Admir Softic
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Ethan lee
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
priyanshujha201
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
P&CO
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
Andy Lambert
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
Workforce Group
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Lviv Startup Club
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
karancommunications
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
Roland Driesen
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
Renandantas16
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
Exhibitors Data
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
Call Girls In Delhi Whatsup 9873940964 Enjoy Unlimited Pleasure
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
Ravindra Nath Shukla
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
Any kyc Account
Organizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
Seta Wicaksana
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Dave Litwiller
Último
(20)
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
Organizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Managing Change Pauline Hall
1.
Managing change Pauline
Hall
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Stakeholder management
13.
14.
15.
Stakeholder influence wheel
16.
Discover: Identify your
own stakeholders
17.
Map: Support Impact
Grid SUPPORT IMPACT
18.
19.
20.
21.
22.
23.
Stakeholder Management
24.
Handling resistance
25.
26.
27.
Levels of conflict
28.
Where are
the issues?
29.
Iceberg
30.
31.
What makes a
negotiation successful ? options mutual benefit co- operation
32.
Successful negotiators AVOID…
Irritators Counter proposals Defence/attack spirals Argument dilution
33.
Successful negotiators USE…
Behaviour labelling Testing understanding/ summarising Seeking information Making feelings explicit
34.
35.
36.
37.
38.
39.
40.
41.
42.
Communication
43.
The Change Cycle
Time Results Management Expectations
44.
45.
Strategies credibility reciprocity
persuasion
46.
47.
48.
49.
50.
51.
52.
Facilitating Beneficial
Outcomes: reciprocity
53.
54.
55.
56.
Audiences + -
Enthusiasts Supporters Uninformed Undecided Passives Opponents Moaners Mutineers
57.
Another view of
the world…
58.
59.
60.
61.
The iceberg again…
Baixar agora