5. Heuristic:
involving or serving as an aid to learning, discovery,
or problem solving by experimental and especially
train-and-error methods.
of, or relating to exploratory problem-solving
techniques that utilise self-educating techniques (as
the evaluation of feedback) to improve performance
Mirriam-Webster Dictionary
14. What could be done to
learn more about customer
and stakeholder needs, the
resultant demand, and how
that demand is processed?
Study
Interventions
15. What information is
important to share, and how
can tokens, the inscriptions
on them, and their
placements, create a
common understanding?
Share
Interventions
16. What policies could help
limit work in process, and
remove unnecessary or
unexpected delays or
rework?
Stabilise
Interventions
17. What measures and
meetings might create
insights and guide
decisions on potential
interventions?
Sense
Interventions