1. How Kiva Works Kiva Fellows Training August 2010 JD Bergeron

2. Problem Statement & Solution: Hand up, not a hand out Supplies for a store Seed for crops Tools for carpentry Cloth for weaving Materials for making products Millions of people around the world could help themselves if they just had access to money for starting or expanding their small business. Whether they need tools, seed, fertilizer, cloth, store supplies, it just takes that first step, that start-up capital, to give them a chance to be truly self-sufficient. However they cannot apply for a loan from a bank, credit company or credit co-operative because banks typically do not serve the poor.

4. The Kiva Microfinance Lending Process Kiva Fellows are an adaptable, scalable and sustainable resource to innovate at Kiva and fulfill the mission. Kiva Fellows play an integral role in the Kiva process as they strengthen the P2P connection, ensure data integrity, and increase transparency. Microfinance Institutions Entrepreneurs Lenders

5. Where we started: 2005 in Tororo Uganda Entrepreneurs 50 entrepreneurs Lenders 500 MFIs None Risk 0% default rate

6. Early Processes Did Not Scale

7. Where we are today: $152M through 119 MFIs USD Cumulative loan volume 2007 $18m 2008 $36m Nov 2009 $100M Entrepreneurs 210,000 loans to 394,000+ Lenders 472,000+ (742,000 users) MFIs 119 MFIs in 53 countries Risk < 2% default rate Average Loan Size $385.07 2006 $2m

8. Processes Have Changed to Facilitate Growth

9. Kiva wants to be P2P

10. How Can We Increase our P2P Connection?

11. Risk Transfer & P2P

12. In the Past . . .

13. Beginning in 2010 . . .

14. Other ways to increase P2P Ingredient 2010 2011 2012 2013 2014 2015 Profile 100% 100% 100% 100% 100% 100% Consent 50% 70% 90% 95% 95% 95% Risk Transfer 10% 30% 50% 70% 80% 85% Updates 35% 50% 60% 70% 75% 75% Post-Disbursal 5% 5% 5% 5% 5% 5% 40% 51% 61% 68% 71% 73%

15. Questions?