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Mee#ng	
  design	
  
Founda#on	
  
Find	
  the	
  core	
  that	
  forms	
  
the	
  founda#on	
  of	
  your	
  mee#ng	
  design	
  
	
  	
  
About	
  us	
  
	
  

Kris&ne	
  Nygaard	
  
Graphic	
  ar#st,	
  facilitator	
  and	
  Bachelor	
  of	
  Science.	
  	
  
Crystalliser	
  and	
  documenter	
  of	
  insights	
  from	
  learning	
  processes,	
  
mee#ngs,	
  events	
  and	
  conferences.	
  www.kissthefrog.dk	
  
	
  
kn@kissthefrog.dk	
  
	
  	
  

Pernille	
  Storgaard	
  Bøge	
  

Coach,	
  mentor,	
  innova#on	
  facilitator	
  and	
  Master	
  of	
  Arts.	
  	
  
Designer	
  and	
  facilitator	
  of	
  innova#ve	
  learning	
  processes,	
  	
  
mee#ngs,	
  events	
  and	
  conferences.	
  www.pernilleboge.dk	
  
	
  
pb@pernilleboge.dk	
  
	
  
What	
  we	
  do	
  

We	
  combine	
  graphic	
  facilita#on	
  and	
  deep	
  listening	
  with	
  the	
  needs	
  of	
  the	
  mee#ng	
  owner	
  in	
  the	
  early	
  
stages	
  of	
  mee#ng	
  design,	
  enabling	
  you	
  to	
  quickly	
  find	
  the	
  core	
  that	
  forms	
  the	
  founda#on	
  of	
  your	
  mee#ng	
  
design.	
  
	
  	
  
What	
  we	
  experience	
  

	
  
Conference	
  professionals	
  and	
  customers	
  long	
  to	
  create	
  innova#ve	
  mee#ng	
  designs...	
  but	
  do	
  we	
  
dare	
  to	
  explore	
  new	
  paths	
  and	
  solu#ons	
  in	
  the	
  process?	
  	
  
	
  	
  
	
  
What	
  we	
  do	
  

	
  
When	
  we	
  combine	
  graphic	
  facilita#on	
  and	
  deep	
  listening,	
  we	
  make	
  a	
  	
  
secure	
  way	
  into	
  the	
  landscape	
  of	
  possibili#es.	
  
	
  
The	
  mee#ng	
  owner	
  

A	
  network	
  of	
  20	
  facilitators	
  was	
  planning	
  a	
  client	
  event.	
  	
  
The	
  facilitators	
  wanted	
  to	
  share	
  their	
  new	
  facilita#on	
  tools	
  and	
  knowledge,	
  	
  
and	
  they	
  wanted	
  to	
  inspire	
  their	
  clients	
  to	
  book	
  more	
  innova#ve	
  events.	
  
	
  	
  
	
  	
  
The	
  process	
  
Empty	
  your	
  brain	
  
First	
  we	
  have	
  the	
  group	
  brainstorm	
  the	
  overall	
  purpose	
  of	
  the	
  event.	
  
We	
  call	
  this	
  phase:	
  Empty	
  your	
  brain.	
  	
  
	
  
This	
  makes	
  room	
  for	
  fresh	
  thinking	
  and	
  opens	
  minds,	
  
crea#ng	
  a	
  culture	
  where	
  something	
  new	
  can	
  emerge.	
  
	
  	
  
	
  	
  
Create	
  a	
  persona	
  
Choose	
  among	
  different	
  
stakeholders.	
  Create	
  a	
  persona	
  
that	
  represents	
  the	
  typical	
  client.	
  
	
  
See	
  the	
  event	
  from	
  this	
  client’s	
  
point	
  of	
  view.	
  
	
  
Explore	
  the	
  typical	
  client:	
  	
  
age,	
  sex,	
  job,	
  educa#on,	
  
	
  interests,	
  mo#va#on.	
  	
  
What	
  is	
  important	
  
to	
  the	
  person?	
  	
  
The	
  offer	
  
We	
  look	
  at	
  ‘the	
  offer’	
  the	
  mee#ng	
  owners	
  have	
  for	
  the	
  client:	
  
What’s	
  the	
  giQ	
  for	
  the	
  client?	
  
What	
  is	
  the	
  content?	
  
What	
  do	
  the	
  mee#ng	
  owners	
  want	
  to	
  happen	
  with	
  the	
  content	
  during	
  the	
  mee#ng?	
  
What,	
  then,	
  is	
  the	
  role	
  of	
  the	
  client?	
  
Explore	
  the	
  needs	
  
We	
  take	
  our	
  ques#ons	
  a	
  level	
  deeper	
  in	
  
order	
  to	
  find	
  the	
  underlying	
  mo#va#on	
  
and	
  ask:	
  	
  
	
  
What	
  does	
  the	
  client	
  really	
  dream	
  of/	
  
wish	
  for?	
  	
  
	
  
Which	
  values	
  is	
  it	
  essen#al	
  to	
  address?	
  	
  
	
  
How	
  do	
  we	
  want	
  the	
  client	
  to	
  feel	
  and	
  
act	
  at	
  the	
  mee#ng?	
  	
  
Spice	
  it	
  up	
  

We	
  twist	
  the	
  ques#ons	
  around	
  to	
  spice	
  things	
  up.	
  
What	
  can	
  we	
  add	
  that	
  will	
  have	
  a	
  posi#ve	
  effect	
  on	
  the	
  client’s	
  perspec#ve	
  on	
  the	
  content?	
  	
  
	
  
What	
  will	
  give	
  the	
  client	
  a	
  WOW	
  experience	
  that	
  will	
  make	
  him/her	
  want	
  return	
  to	
  your	
  next	
  
mee#ng?	
  	
  
How	
  can	
  the	
  mee#ng	
  owner	
  do	
  something	
  new?	
  	
  
	
  
Reflect	
  
AQer	
  exploring	
  the	
  offer	
  and	
  the	
  
needs,	
  and	
  aQer	
  spicing	
  things	
  up,	
  
we	
  reflect	
  in	
  silence	
  to	
  let	
  the	
  
group	
  draw	
  key	
  insights	
  and	
  	
  
allow	
  the	
  core	
  to	
  emerge.	
  
Crystallise	
  the	
  core	
  
What	
  principles	
  form	
  the	
  founda#on	
  	
  
of	
  the	
  mee#ng?	
  	
  
	
  
 	
  

Benefits?	
  
•  More	
  perspec#ves	
  on	
  the	
  possible	
  needs	
  of	
  the	
  various	
  

stakeholders.	
  
	
  
•  New	
  possibili#es	
  that	
  enhance	
  the	
  mee#ng	
  owner’s	
  ability	
  to	
  
choose	
  between	
  different	
  solu#ons.	
  
	
  
•  Greater	
  probability	
  of	
  finding	
  the	
  core	
  of	
  the	
  mee#ng	
  -­‐	
  and	
  the	
  
right	
  solu#on	
  from	
  the	
  outset.	
  
	
  
•  A	
  mee#ng	
  design	
  Founda#on	
  that	
  involves	
  the	
  stakeholders	
  from	
  
the	
  very	
  beginning.	
  
Contact	
  us	
  
	
  

Kris&ne	
  Nygaard	
  
Graphic	
  ar#st,	
  facilitator	
  and	
  Bachelor	
  of	
  Science.	
  	
  
Crystalliser	
  and	
  documenter	
  of	
  insights	
  from	
  learning	
  processes,	
  
mee#ngs,	
  events	
  and	
  conferences.	
  www.kissthefrog.dk	
  
	
  
kn@kissthefrog.dk	
  
	
  	
  

Pernille	
  Storgaard	
  Bøge	
  

Coach,	
  mentor,	
  innova#on	
  facilitator	
  and	
  Master	
  of	
  Arts.	
  	
  
Designer	
  and	
  facilitator	
  of	
  innova#ve	
  learning	
  processes,	
  	
  
mee#ngs,	
  events	
  and	
  conferences.	
  www.pernilleboge.dk	
  
	
  
pb@pernilleboge.dk	
  
	
  

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Building meeting design foundation at EIBTM Barcelona 2013

  • 1. Mee#ng  design   Founda#on   Find  the  core  that  forms   the  founda#on  of  your  mee#ng  design      
  • 2. About  us     Kris&ne  Nygaard   Graphic  ar#st,  facilitator  and  Bachelor  of  Science.     Crystalliser  and  documenter  of  insights  from  learning  processes,   mee#ngs,  events  and  conferences.  www.kissthefrog.dk     kn@kissthefrog.dk       Pernille  Storgaard  Bøge   Coach,  mentor,  innova#on  facilitator  and  Master  of  Arts.     Designer  and  facilitator  of  innova#ve  learning  processes,     mee#ngs,  events  and  conferences.  www.pernilleboge.dk     pb@pernilleboge.dk    
  • 3. What  we  do   We  combine  graphic  facilita#on  and  deep  listening  with  the  needs  of  the  mee#ng  owner  in  the  early   stages  of  mee#ng  design,  enabling  you  to  quickly  find  the  core  that  forms  the  founda#on  of  your  mee#ng   design.      
  • 4. What  we  experience     Conference  professionals  and  customers  long  to  create  innova#ve  mee#ng  designs...  but  do  we   dare  to  explore  new  paths  and  solu#ons  in  the  process?          
  • 5. What  we  do     When  we  combine  graphic  facilita#on  and  deep  listening,  we  make  a     secure  way  into  the  landscape  of  possibili#es.    
  • 6. The  mee#ng  owner   A  network  of  20  facilitators  was  planning  a  client  event.     The  facilitators  wanted  to  share  their  new  facilita#on  tools  and  knowledge,     and  they  wanted  to  inspire  their  clients  to  book  more  innova#ve  events.          
  • 7. The  process   Empty  your  brain   First  we  have  the  group  brainstorm  the  overall  purpose  of  the  event.   We  call  this  phase:  Empty  your  brain.       This  makes  room  for  fresh  thinking  and  opens  minds,   crea#ng  a  culture  where  something  new  can  emerge.          
  • 8. Create  a  persona   Choose  among  different   stakeholders.  Create  a  persona   that  represents  the  typical  client.     See  the  event  from  this  client’s   point  of  view.     Explore  the  typical  client:     age,  sex,  job,  educa#on,    interests,  mo#va#on.     What  is  important   to  the  person?    
  • 9. The  offer   We  look  at  ‘the  offer’  the  mee#ng  owners  have  for  the  client:   What’s  the  giQ  for  the  client?   What  is  the  content?   What  do  the  mee#ng  owners  want  to  happen  with  the  content  during  the  mee#ng?   What,  then,  is  the  role  of  the  client?  
  • 10. Explore  the  needs   We  take  our  ques#ons  a  level  deeper  in   order  to  find  the  underlying  mo#va#on   and  ask:       What  does  the  client  really  dream  of/   wish  for?       Which  values  is  it  essen#al  to  address?       How  do  we  want  the  client  to  feel  and   act  at  the  mee#ng?    
  • 11. Spice  it  up   We  twist  the  ques#ons  around  to  spice  things  up.   What  can  we  add  that  will  have  a  posi#ve  effect  on  the  client’s  perspec#ve  on  the  content?       What  will  give  the  client  a  WOW  experience  that  will  make  him/her  want  return  to  your  next   mee#ng?     How  can  the  mee#ng  owner  do  something  new?      
  • 12. Reflect   AQer  exploring  the  offer  and  the   needs,  and  aQer  spicing  things  up,   we  reflect  in  silence  to  let  the   group  draw  key  insights  and     allow  the  core  to  emerge.  
  • 13. Crystallise  the  core   What  principles  form  the  founda#on     of  the  mee#ng?      
  • 14.
  • 15.     Benefits?   •  More  perspec#ves  on  the  possible  needs  of  the  various   stakeholders.     •  New  possibili#es  that  enhance  the  mee#ng  owner’s  ability  to   choose  between  different  solu#ons.     •  Greater  probability  of  finding  the  core  of  the  mee#ng  -­‐  and  the   right  solu#on  from  the  outset.     •  A  mee#ng  design  Founda#on  that  involves  the  stakeholders  from   the  very  beginning.  
  • 16. Contact  us     Kris&ne  Nygaard   Graphic  ar#st,  facilitator  and  Bachelor  of  Science.     Crystalliser  and  documenter  of  insights  from  learning  processes,   mee#ngs,  events  and  conferences.  www.kissthefrog.dk     kn@kissthefrog.dk       Pernille  Storgaard  Bøge   Coach,  mentor,  innova#on  facilitator  and  Master  of  Arts.     Designer  and  facilitator  of  innova#ve  learning  processes,     mee#ngs,  events  and  conferences.  www.pernilleboge.dk     pb@pernilleboge.dk