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3 Faces of Kaizen 
Kiro Harada 
Attractor Inc.
改� 
善
Are you doing Kaizen?
How’s your Kaizen?
Like this? 
90 
67.5 
45 
22.5 
0 
Productivity # of Kaizen 
1 2 3 4 5 6 7 8 9 10
You need to Learn 
How Kaizen Works
Fix Leaks 
Make it Flow 
Create 
a New Stream
3 Faces of Kaizen 
Fix Leaks 
Make it Flow 
Create a New Stream
Fix Leaks 
Make sure your stream creates value: 
Slow Down / Stop 
Observe How your Process Works 
Focus on Effectiveness 
Efficiency doesn’t matter 
Fix Leaks
Never Try to Accelerate 
Make you highly Efficient in Producing Wastes 
Software with Bugs (Waste) 
Test with Bugs (Waste) 
Feature Nobody Uses (Wate)
Don’t Fix your Product 
Fix your Process
Toyoda Type G Automatic Loom (1924) 
http://commons.wikimedia.org/wiki/File:1924_Non-Stop_Shuttle_Change_Toyoda_Automatic_Loom,_Type_G_1.jpg
This loom was special: 
It automatically stops when a thread is broken. 
It only produces good product. 
STOP if you find any quality problems.
Make It Flow 
Your Stream is Now Creating Values Constantly 
Make It Flow: 
Remove impediments 
Reduce necessary inputs (Resource / Actions / Time) 
Now Efficiency Matters 
Value Adding Time / Incidental Time / Waste Time 
Value Adding Processes 
Eliminate Wastes 
Keep Quality and Output Amount Same 
Never try to improve Quality. Never try to increase Output. 
Make it Flow
Training within Industry
Job Methods 
E - Eliminate 
C - Combine 
R - Rearrange 
S - Simplify
To make your work 
Easier and Safer
Never try to Accelerate 
Remove Impediments 
Make IT SAFER and EASIER 
Then You will Naturally Accelerates
Create a New Stream 
Create 
a New Stream 
Your Value Stream Smoothly Flows 
You Feel Safe and Easy to Work 
You have spare Time, Resource and Energy. 
Time to Consider if you can make a new stream: 
Uncontinuous Process Change 
Change of Product Definition
It’s time for Fun. 
You can try whatever you like. 
Current stream flows safely and easily.: 
You already have spare time, resource and energy. 
Try Something Crazy.
But never try to Accelerate 
Design a new stream to deliver better quality and value 
But still makes a lot of wastes. 
Observe carefully. 
Effectiveness and Quality matter. 
If you are confident your new stream outperforms your 
existing stream, face ‘Fix Leaks’ again.
If something went wrong… 
Always get back to the previous phase. 
Never try to do the multiple phases at the same time. 
Dangerous for your product, your process and you.
Thank you. 
Never never try to Accelerate. 
Be Safe to continuously Kaizen. 
Feel free to contact me at: 
Kiro Harada 
Twitter: @haradakiro 
FB: haradakiro

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3 Faces of Kaizen

  • 1. 3 Faces of Kaizen Kiro Harada Attractor Inc.
  • 3. Are you doing Kaizen?
  • 5. Like this? 90 67.5 45 22.5 0 Productivity # of Kaizen 1 2 3 4 5 6 7 8 9 10
  • 6. You need to Learn How Kaizen Works
  • 7. Fix Leaks Make it Flow Create a New Stream
  • 8. 3 Faces of Kaizen Fix Leaks Make it Flow Create a New Stream
  • 9. Fix Leaks Make sure your stream creates value: Slow Down / Stop Observe How your Process Works Focus on Effectiveness Efficiency doesn’t matter Fix Leaks
  • 10. Never Try to Accelerate Make you highly Efficient in Producing Wastes Software with Bugs (Waste) Test with Bugs (Waste) Feature Nobody Uses (Wate)
  • 11. Don’t Fix your Product Fix your Process
  • 12. Toyoda Type G Automatic Loom (1924) http://commons.wikimedia.org/wiki/File:1924_Non-Stop_Shuttle_Change_Toyoda_Automatic_Loom,_Type_G_1.jpg
  • 13. This loom was special: It automatically stops when a thread is broken. It only produces good product. STOP if you find any quality problems.
  • 14. Make It Flow Your Stream is Now Creating Values Constantly Make It Flow: Remove impediments Reduce necessary inputs (Resource / Actions / Time) Now Efficiency Matters Value Adding Time / Incidental Time / Waste Time Value Adding Processes Eliminate Wastes Keep Quality and Output Amount Same Never try to improve Quality. Never try to increase Output. Make it Flow
  • 16.
  • 17. Job Methods E - Eliminate C - Combine R - Rearrange S - Simplify
  • 18. To make your work Easier and Safer
  • 19. Never try to Accelerate Remove Impediments Make IT SAFER and EASIER Then You will Naturally Accelerates
  • 20. Create a New Stream Create a New Stream Your Value Stream Smoothly Flows You Feel Safe and Easy to Work You have spare Time, Resource and Energy. Time to Consider if you can make a new stream: Uncontinuous Process Change Change of Product Definition
  • 21. It’s time for Fun. You can try whatever you like. Current stream flows safely and easily.: You already have spare time, resource and energy. Try Something Crazy.
  • 22. But never try to Accelerate Design a new stream to deliver better quality and value But still makes a lot of wastes. Observe carefully. Effectiveness and Quality matter. If you are confident your new stream outperforms your existing stream, face ‘Fix Leaks’ again.
  • 23. If something went wrong… Always get back to the previous phase. Never try to do the multiple phases at the same time. Dangerous for your product, your process and you.
  • 24. Thank you. Never never try to Accelerate. Be Safe to continuously Kaizen. Feel free to contact me at: Kiro Harada Twitter: @haradakiro FB: haradakiro