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CAPABILITIES IN BRAND AND PRODUCT
           DEVELOPMENT
2
ABOUT STANDPOINT
StandPoint supports companies in their brand and product development initiatives. We excel at
creating novel research approaches that inspire creativity, improve confidence in decision
making, and ensure you are meeting customer needs.

Our Value Proposition is “More than Research”

• Staffed with business people who have real work experience in launching products and starting
  businesses, and have leaned to successfully apply market research.

• Staff and consultants have diverse backgrounds in marketing, management consulting, education, and
  art and humanities. This brings fresh thinking and creative ideas.

• We frequently coach our clients on activating research by facilitating strategic and tactical planning
  workshops.

• Our reports are written for managers and decision makers - clearly and concisely.

• You will always get our opinion, and we are comfortable debating the issues. That's the genesis of our
  brand.

• International capabilities: western Europe, Brazil, Russia, China, India, and Australia

informed decisions, proven results.
3
GUIDING PRINCIPLES

              Insights & Clarity
              Superlative writing and communication skills
              Business smarts
              Declarative and impactful reporting



                      Immersion / Involvement
                      Industry experience and connections
                      Focus on a singular product or brand in the go-to-market process
                      Alignment to your product development process



                             Implementation
                             Strategic planning facilitation
                             Brand team alignment
                             Your customer’s voice at time of decision making



                                     Appraise
                                     Brand health / Brand equity
                                     Reputation Management
                                     Communication Effectiveness




informed decisions, proven results.
4
SUPPORT SERVICES

PIPELINE PRIORITIZATION
                          Unique qualitative research technique that brings a voice of the consumer to your marketing and R&D
IDENTIFYING CUSTOMER      activities. Generates a comprehensive set of raw customer needs from which you can prioritize
NEEDS                     commercialization opportunities.
                          Tools to generate unique product ideas. The techniques rely on enhanced screening of research
PRODUCT CONCEPT           participants who are well suited for ideation, are articulate, and are fully engaged in your objectives. We also
IDEATION                  employ non-traditional research formats that maximize the quality and quantity of consumer feedback.

PRODUCT CONCEPT
                          If you have numerous product ideas in your development pipeline, we have tools to prioritize the launch
PRIORITIZATION /
OPTIMIZATION
                          sequence on criteria such as market potential or uniqueness of the value proposition.

LAUNCH ACTIVITIES

NAMING AND POSITIONING,   These launch activities need creative ideas. We have developed panels of consumers who have been
COMMUNICATIONS TESTING    tested for their abilities to generate creative ideas or critically analyze your assumptions.
PACKAGING RESEARCH
                          Increasingly, retail line reviews are evidence-based. Can you empirically demonstrate that your product will
LINE REVIEW               generate incremental revenue for the retailer, satisfy an unmet need, or appeal to an underserved consumer
SUPPORT                   segment?
                          Over the years, we have supported numerous manufacturers with test markets for new products. Our
                          services include analysis of POS information and customer intercepts.
TEST MARKETS
                          We have several tools at our disposal to determine an acceptable price range for your product or service,
PRICING
                          how pricing might be impacted with the inclusion or exclusion of specific features, and the relationship
                          between price and demand.
POST LAUNCH
BRAND PERFORMANCE         Research techniques that measure “mind share”, brand equity, and brand loyalty.
RE-POSITIONING / RE-
                          All products have lifecycles, and incorporating regular customer input can inspire new ideas on how to re-
STAGING / BRAND
EXTENSIONS
                          position or re-stage a mature brand, or how a brand might be extended into adjacent categories.


informed decisions, proven results.
5
HOW DO WE COLLECT INFORMATION?

StandPoint works in both the business-to-business and business-to-consumer market segments, using
a variety of data collection tools to gather information from respondents.



   Quantitative Methods (phone, email, online,                                       Secondary

   fax and mail)                                                                Internet and library
                                                                                literature searches
                                                                               Commercial databases
   One-on-one, in-depth interviews                                                  Social media

   Focus groups and advisory panels
   Teleconference focus groups                              Qualitative
                                                      In-person interviewing

   Live, Internet-based discussions                      Teleconference
                                                       Live, Internet-based
                                                            discussions
   Bulletin board discussions and blogs                 Bulletin boards and
                                                                blogs                            Quantitative
   Secondary research via Internet, databases,                                                     Internet
   conferences                                                                                      Phone
   Thought leader identification                                                                     Mail
                                                                                                  In-person




informed decisions, proven results.
6
BRAND AND PRODUCT DEVELOPMENT EXPERIENCE

                                                        Outdoor power
                                                         equipment
                                        Baby Products
                                                                           Hand tools



                         Surgical Products                                                Footwear /
                                                                                           apparel




                                                                                                   Educational
                  Pharmaceuticals
                                                                                                    financing


                                                         Product
                                                        Experience
                                                                                                   Casual dining
                  Hunting & fishing                                                                 restaurants
                     products




                                                                                              Potting and
                        Lawn mowers
                                                                                              garden soils



                                                                           Safety glasses &
                                       Soft drinks
                                                                               apparel
                                                         Hand sanitizers




informed decisions, proven results.
7
BRANDS WE’VE SUPPORTED




informed decisions, proven results.
8
CLIENT TESTIMONIALS

FACT-BASED POINT-OF-VIEW
“As a pharmaceutical marketing director, I need reliable information upon which to base my decisions. Having a third party like
StandPoint present the facts to me really helps shape my decision making. The team is not afraid to give their perspective and I
really value their opinion. We made strategic decisions about the brand based on their findings and it had an impact on the success of
our product. Another thing that I find helpful is the clear and effective way StandPoint writes their reports and presentations.“
Brenda Varney
Associate Director, Marketing | UCB Inc.


BRAND IMMERSION
"My favorite part about working with StandPoint is the full involvement in the study and its outcome. I always feel like StandPoint is an
extension of our own internal market research team who shares the same goals and objectives. At the same time, StandPoint acts as
an unbiased partner who isn’t afraid of telling you what the customer is really saying – not just what we want to hear."
Melissa Gaynor
Research Scientist | Fortune 500 Health Care Company

EFFECTIVE REPORTING
"StandPoint conducted a brand perception study in a complex, global environment that delivered actionable data that allows us to
measure change in perception and calibrate our roadmap for the future. They brought data to life through visuals and strategic
analytics. They showed extreme dedication to understanding our business nuances. They were very professional, responsive and
easy to work with throughout the process. Lastly, they tied the data together in a presentation that offered brand insights (both
functional and emotional) and recommendations for change and focus."
Pam Strickland
Global Branding and Communications | Kimberly-Clark Healthcare

informed decisions, proven results.
9
CONTACT STANDPOINT




                               Kip Creel, President
                              kcreel@standpointgroup.com


                              1722 Montreal Circle, Suite A
                                   Tucker GA 30084
                                 770.270.4800 Phone
                               www.standpointgroup.com




informed decisions, proven results.

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Sp brand and product development

  • 1. CAPABILITIES IN BRAND AND PRODUCT DEVELOPMENT
  • 2. 2 ABOUT STANDPOINT StandPoint supports companies in their brand and product development initiatives. We excel at creating novel research approaches that inspire creativity, improve confidence in decision making, and ensure you are meeting customer needs. Our Value Proposition is “More than Research” • Staffed with business people who have real work experience in launching products and starting businesses, and have leaned to successfully apply market research. • Staff and consultants have diverse backgrounds in marketing, management consulting, education, and art and humanities. This brings fresh thinking and creative ideas. • We frequently coach our clients on activating research by facilitating strategic and tactical planning workshops. • Our reports are written for managers and decision makers - clearly and concisely. • You will always get our opinion, and we are comfortable debating the issues. That's the genesis of our brand. • International capabilities: western Europe, Brazil, Russia, China, India, and Australia informed decisions, proven results.
  • 3. 3 GUIDING PRINCIPLES Insights & Clarity Superlative writing and communication skills Business smarts Declarative and impactful reporting Immersion / Involvement Industry experience and connections Focus on a singular product or brand in the go-to-market process Alignment to your product development process Implementation Strategic planning facilitation Brand team alignment Your customer’s voice at time of decision making Appraise Brand health / Brand equity Reputation Management Communication Effectiveness informed decisions, proven results.
  • 4. 4 SUPPORT SERVICES PIPELINE PRIORITIZATION Unique qualitative research technique that brings a voice of the consumer to your marketing and R&D IDENTIFYING CUSTOMER activities. Generates a comprehensive set of raw customer needs from which you can prioritize NEEDS commercialization opportunities. Tools to generate unique product ideas. The techniques rely on enhanced screening of research PRODUCT CONCEPT participants who are well suited for ideation, are articulate, and are fully engaged in your objectives. We also IDEATION employ non-traditional research formats that maximize the quality and quantity of consumer feedback. PRODUCT CONCEPT If you have numerous product ideas in your development pipeline, we have tools to prioritize the launch PRIORITIZATION / OPTIMIZATION sequence on criteria such as market potential or uniqueness of the value proposition. LAUNCH ACTIVITIES NAMING AND POSITIONING, These launch activities need creative ideas. We have developed panels of consumers who have been COMMUNICATIONS TESTING tested for their abilities to generate creative ideas or critically analyze your assumptions. PACKAGING RESEARCH Increasingly, retail line reviews are evidence-based. Can you empirically demonstrate that your product will LINE REVIEW generate incremental revenue for the retailer, satisfy an unmet need, or appeal to an underserved consumer SUPPORT segment? Over the years, we have supported numerous manufacturers with test markets for new products. Our services include analysis of POS information and customer intercepts. TEST MARKETS We have several tools at our disposal to determine an acceptable price range for your product or service, PRICING how pricing might be impacted with the inclusion or exclusion of specific features, and the relationship between price and demand. POST LAUNCH BRAND PERFORMANCE Research techniques that measure “mind share”, brand equity, and brand loyalty. RE-POSITIONING / RE- All products have lifecycles, and incorporating regular customer input can inspire new ideas on how to re- STAGING / BRAND EXTENSIONS position or re-stage a mature brand, or how a brand might be extended into adjacent categories. informed decisions, proven results.
  • 5. 5 HOW DO WE COLLECT INFORMATION? StandPoint works in both the business-to-business and business-to-consumer market segments, using a variety of data collection tools to gather information from respondents. Quantitative Methods (phone, email, online, Secondary fax and mail) Internet and library literature searches Commercial databases One-on-one, in-depth interviews Social media Focus groups and advisory panels Teleconference focus groups Qualitative In-person interviewing Live, Internet-based discussions Teleconference Live, Internet-based discussions Bulletin board discussions and blogs Bulletin boards and blogs Quantitative Secondary research via Internet, databases, Internet conferences Phone Thought leader identification Mail In-person informed decisions, proven results.
  • 6. 6 BRAND AND PRODUCT DEVELOPMENT EXPERIENCE Outdoor power equipment Baby Products Hand tools Surgical Products Footwear / apparel Educational Pharmaceuticals financing Product Experience Casual dining Hunting & fishing restaurants products Potting and Lawn mowers garden soils Safety glasses & Soft drinks apparel Hand sanitizers informed decisions, proven results.
  • 7. 7 BRANDS WE’VE SUPPORTED informed decisions, proven results.
  • 8. 8 CLIENT TESTIMONIALS FACT-BASED POINT-OF-VIEW “As a pharmaceutical marketing director, I need reliable information upon which to base my decisions. Having a third party like StandPoint present the facts to me really helps shape my decision making. The team is not afraid to give their perspective and I really value their opinion. We made strategic decisions about the brand based on their findings and it had an impact on the success of our product. Another thing that I find helpful is the clear and effective way StandPoint writes their reports and presentations.“ Brenda Varney Associate Director, Marketing | UCB Inc. BRAND IMMERSION "My favorite part about working with StandPoint is the full involvement in the study and its outcome. I always feel like StandPoint is an extension of our own internal market research team who shares the same goals and objectives. At the same time, StandPoint acts as an unbiased partner who isn’t afraid of telling you what the customer is really saying – not just what we want to hear." Melissa Gaynor Research Scientist | Fortune 500 Health Care Company EFFECTIVE REPORTING "StandPoint conducted a brand perception study in a complex, global environment that delivered actionable data that allows us to measure change in perception and calibrate our roadmap for the future. They brought data to life through visuals and strategic analytics. They showed extreme dedication to understanding our business nuances. They were very professional, responsive and easy to work with throughout the process. Lastly, they tied the data together in a presentation that offered brand insights (both functional and emotional) and recommendations for change and focus." Pam Strickland Global Branding and Communications | Kimberly-Clark Healthcare informed decisions, proven results.
  • 9. 9 CONTACT STANDPOINT Kip Creel, President kcreel@standpointgroup.com 1722 Montreal Circle, Suite A Tucker GA 30084 770.270.4800 Phone www.standpointgroup.com informed decisions, proven results.