The document discusses decision making in organizations. It identifies three phases of decision making: intelligence activity, design activity, and choice activity. It then presents a seven step model of decision making: identify the problem, define objectives, make a predecision, generate alternatives, evaluate alternatives, make a choice, and implement and follow up on the choice. The document also discusses advantages and disadvantages of group decision making, different types of decisions based on outcome uncertainty and problem complexity, and four models of individual decision making.

1. DECISION MAKING IN ORGANIZATIONS

6. TYPES OF DECISIONS High Outcome uncertainty Problem Complexity Low High Judgmental Decisions Adaptive Decisions Mechanistic Decisions Analytical Decisions