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4 trends in digital media


 ABNAMRO, Amsterdam, January 30, 2012
Herman Kienhuis (@kienhuis), BusDev Sanoma Media
OPEN
   REALTIME
   PERSONAL
   MOBILE




The industry in 4 trends
1.  OPEN WEB:"
    van RSS en widgets tot API's en OpenGraph
2.  REAL-TIME WEB:"
    van updates en streams naar sensors en RTB
3.  PERSONAL (AND SOCIAL) WEB:"
    van control en identiteit naar relaties en opinies
4.  MOBILE WEB (AND BEYOND):"
    van mobiel en apps naar NFC en tablets
1. OPEN WEB
OPEN
   REALTIME
   PERSONAL
   MOBILE




        OPENING-OUT

• distribueren van je content/service naar
  andere sites/platformen (door middel van
  RSS, XML, widgets, apps, plugins, etc.)"
  
• In plaats van mensen naar jouw website te
  krijgen, breng je jouw applicatie naar waar
  de mensen zijn
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-OUT: NU.NL
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-OUT: WIDGETS
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-OUT: FB APPS
OPEN
   REALTIME
   PERSONAL
   MOBILE




            OPENING-IN
• Openstellen van je site/database voor
  ontwikkelaars (door middel van een API)
  om te gebruiken binnen hun eigen
  applicaties/mash-ups
• In plaats van jouw content/service naar
  gebruikers te pushen maak je het
  beschikbaar voor derden (ontwikkelaars,
  consumenten) om te gebruiken, uit te
  pluizen, remixen en/of te verspreiden
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-IN: GUARDIAN
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-IN: GOEIEVRAAG
OPEN
   REALTIME
   PERSONAL
   MOBILE



        OPENING-IN:"
FB CONNECT & FB OPEN GRAPH

                       capturing the"
                       knowledge of:"
                      who knows who,
                      who likes what,
                      who <any verb>
                        <any noun>
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-IN: TRANSACTION DATA
OPEN
   REALTIME
   PERSONAL
   MOBILE




OPENING-IN: OPEN(GOV)DATA
2. REAL-TIME WEB
OPEN
   REALTIME
   PERSONAL
   MOBILE




The real-time web...
• is real-time (duh), 
• is public and redistributable,
• creates new content formats and
 forms of communication
• carries an implicit model of
 federation (i.e. data is passed on by
 ISP’s without charges),
OPEN
   REALTIME
   PERSONAL
   MOBILE




status updates
OPEN
   REALTIME
   PERSONAL
   MOBILE




live streaming
OPEN
   REALTIME
   PERSONAL
   MOBILE




life-casting
OPEN
   REALTIME
   PERSONAL
   MOBILE




real-time search
OPEN
   REALTIME
   PERSONAL
   MOBILE




real-time news
OPEN
   REALTIME
   PERSONAL
   MOBILE




    live stats
OPEN
     REALTIME
          PERSONAL
            MOBILE




live monitoring




          http://casperflights.com/unified/?location=eham
OPEN
      REALTIME
     PERSONAL
      MOBILE




           real-time sensors
• @Red_Ferries:	
  Alert	
  for	
  when	
  ferry	
  has	
  le7	
  or	
  arrived	
  the	
  dock	
  
• @tempcon=ki:	
  Temperature	
  or	
  humidity	
  at	
  a	
  certain	
  site	
  
• @pimpy3wash:	
  LeBng	
  you	
  know	
  when	
  your	
  laundry	
  is	
  done	
  	
  	
  
• @pothos:	
  LeBng	
  you	
  know	
  when	
  your	
  plant	
  needs	
  watering	
  	
  
• @tweetawaD:	
  LeBng	
  you	
  how	
  much	
  energy	
  you	
  are	
  using	
  
• @towerbridge:	
  Knowing	
  when	
  the	
  bridge	
  is	
  up	
  or	
  down	
  
• @riverthames:	
  Keep	
  track	
  of	
  high	
  and	
  low	
  =de	
  	
  
• @GusAndPenny:	
  Keep	
  track	
  of	
  your	
  cats	
  
• @albionsoven:	
  LeBng	
  you	
  know	
  when	
  the	
  bread	
  is	
  baked	
  	
  
• @andy_house:	
  Monitor	
  your	
  own	
  house	
  (the	
  electricity	
  meter,	
  a	
  
 bathroom	
  window,	
  some	
  outside	
  lights,	
  even	
  a	
  mousetrap)	
  
OPEN
   REALTIME
   PERSONAL
   MOBILE




real-time bidding
3. PERSONAL"
(& SOCIAL) WEB
OPEN
   REALTIME
   PERSONAL
   MOBILE




             personal
Consumer in control...
• Of content
• Of interfaceOf publishing
• Of your own identity
• Of relationships
• Of you and other's reputation
OPEN
   REALTIME
   PERSONAL
   MOBILE




            personalization
Based on...
•  Useroriginated creation, selection and
 filtering
•  User   submitted profile data, preferences
•  Social   graph (his friends, contacts)
•  Online
       behavior (searches, clicks,
 transactions)
•  Offline   behavior (e.g. location)
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal portal
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal search results
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal mailings
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal news
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal identity & relations
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal branding
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal reviews
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal ideas
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal recommendations
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal ads
OPEN
   REALTIME
   PERSONAL
   MOBILE




personal RFP
OPEN
         REALTIME
      PERSONAL
        MOBILE




 Personal Trust




Nielsen global survey, Q1 2011, % Trust completely or trust somewhat
4. MOBILE WEB"
 (& BEYOND)
OPEN
   REALTIME
   PERSONAL
   MOBILE




belofte komt uit!




                                            source: Morgan Stanley
OPEN
   REALTIME
   PERSONAL
   MOBILE




NL smartphone adoption growing to
          50% in 2012
        % Smartphone adoption by market
                       
                                      NL	





 NL data: telecompaper
OPEN
   REALTIME
   PERSONAL
   MOBILE




Apps drive it


                                                Android



                                                 iPhone


                                                 m.nu.nl




                                          Source: Sanoma Media
OPEN
    REALTIME
   PERSONAL
   MOBILE




                    Why Apps?




• Developers community: 500k apps (150k for iPad)
• Easy discovery and installation: App Store
• One click payment: iTunes
• Customizable: Personal, Social
• Esthetic Experience: Apple UI 
• Speed and accessibility
• Native use of device capabilities: GPS, compass,
 accelerometer, tilt-sensor, microphone, camera
OPEN
   REALTIME
   PERSONAL
   MOBILE




what mobile devices can
  Sensor of physical world:
  • imagescanning/recognition:
  Kieskeurig, Layar, Goggles
  • locationtracking:"
  Nike+, Foursquare, TomTom
  • audio/voice     recognition:"
  Shazam, Siri
  • movement/acceleration:"
  SleepCycle, Stappenteller
OPEN
   REALTIME
   PERSONAL
   MOBILE




Hardware becoming software
OPEN
   REALTIME
   PERSONAL
   MOBILE




Hardware becoming software
OPEN
     REALTIME
      PERSONAL
    MOBILE




Mobile advertising growing up




Mobile messaging
      Mobile search
        Mobile display ads
    Mobile video

Time targeting
 Device targeting
 Content targeting
 Location targeting

Click to call
   Click to App Store
      Request form
   Coupon
    Click to buy
OPEN
   REALTIME
   PERSONAL
   MOBILE




M-commerce?
OPEN
   REALTIME
   MOBILE
   PERSONAL




   M-commerce?
OPEN
   REALTIME
   PERSONAL
   MOBILE




beyond the phone
OPEN
    REALTIME
   PERSONAL
   MOBILE



       A new category of comfortable
            computing devices




Entertainment/      Information/          Entertainment/    Communication/
Inspiration
        Productivity
         Creation
         Monitoring
XL form
            Short form
           Medium form
      XS form
Push 
              Pull
                 Pull
             Push
TV/DVD
             Software/ Websites
   Apps/Websites
    Apps/Widgets
Movies/
            Search/Social/        Ebooks/Photos/    Music/
VideoGames
         Video
                Video
            CasualGames
Hours
              Hours
                Quarters
         Minutes
OPEN
   REALTIME
       PERSONAL
   MOBILE




iPad sales faster than iPhone
                         


               15 mln iPads sold in
              first 3 quarters (vs. 4
              mln iPhones in first 3
                    quarters)
OPEN
   REALTIME
   PERSONAL
   MOBILE



Strong uptake of iPad sales (>700.000)
           and usage in NL




                                                    Source: Sanoma Media
OPEN
         REALTIME
       PERSONAL
          MOBILE



             Changing media consumption
 phone
                           computer
                                                     tablet
   38%                               53%                                                         9%
 overall                           overall                                                     overall
  views
                            views
                                                      views
     
                                 
                                                           




In the morning, relative         People reading on computers                iPad readers read more news
readership across all three      consumer their greatest share of           on the device at night than
platforms ramps up quickly
      online news that way during the day
       during other times of day



                                            Computer


                                         Smartphone


                                                     iPad




                                 Source: NU.nl (based on sample data)
OPEN
          REALTIME
      PERSONAL
         MOBILE




 intense household usage of iPad
                                    How much time do you spend              At home, what is your primary
How often do you use the iPad?	

                                            computer that you use most
                                    on the iPad (on a day of usage)?	

                                                                                     often now?	





                                    Source: Sanoma iPad user survey 2011
Hoe komt het samen?
 • OPEN maakt REAL-TIME mogelijk 
 • MOBILE verlaagt de drempel voor REAL-
  TIME

 • MOBILE maakt PERSONAL makkelijker
 • OPEN geeft meer PERSONAL
  mogelijkheden
hype or happening?
What do we do?
1.  LISTEN:"
    from feedback buttons and webcare to focus groups and
    business dialogues
2.  FOLLOW THE CONSUMER:"
    from hyves to facebook and from web to apps
3.  THINK PLATFORM :"
    Build on platforms and open-up for others 
4.  ENGAGE:"
    from like & win and photo contests to testpanel and App
    Challenge 
5.  EXPERIMENT:"
    from webapps and browser plugins to Q&A widgets and
    Instagram channels
Thank you for your attention"
             "
           Q&A?


         @kienhuis
         /hermankienhuis
         /kienhuis

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4 Digital Media Trends

  • 1. 4 trends in digital media ABNAMRO, Amsterdam, January 30, 2012 Herman Kienhuis (@kienhuis), BusDev Sanoma Media
  • 2. OPEN REALTIME PERSONAL MOBILE The industry in 4 trends 1.  OPEN WEB:" van RSS en widgets tot API's en OpenGraph 2.  REAL-TIME WEB:" van updates en streams naar sensors en RTB 3.  PERSONAL (AND SOCIAL) WEB:" van control en identiteit naar relaties en opinies 4.  MOBILE WEB (AND BEYOND):" van mobiel en apps naar NFC en tablets
  • 4. OPEN REALTIME PERSONAL MOBILE OPENING-OUT • distribueren van je content/service naar andere sites/platformen (door middel van RSS, XML, widgets, apps, plugins, etc.)" • In plaats van mensen naar jouw website te krijgen, breng je jouw applicatie naar waar de mensen zijn
  • 5. OPEN REALTIME PERSONAL MOBILE OPENING-OUT: NU.NL
  • 6. OPEN REALTIME PERSONAL MOBILE OPENING-OUT: WIDGETS
  • 7. OPEN REALTIME PERSONAL MOBILE OPENING-OUT: FB APPS
  • 8. OPEN REALTIME PERSONAL MOBILE OPENING-IN • Openstellen van je site/database voor ontwikkelaars (door middel van een API) om te gebruiken binnen hun eigen applicaties/mash-ups • In plaats van jouw content/service naar gebruikers te pushen maak je het beschikbaar voor derden (ontwikkelaars, consumenten) om te gebruiken, uit te pluizen, remixen en/of te verspreiden
  • 9. OPEN REALTIME PERSONAL MOBILE OPENING-IN: GUARDIAN
  • 10. OPEN REALTIME PERSONAL MOBILE OPENING-IN: GOEIEVRAAG
  • 11. OPEN REALTIME PERSONAL MOBILE OPENING-IN:" FB CONNECT & FB OPEN GRAPH capturing the" knowledge of:" who knows who, who likes what, who <any verb> <any noun>
  • 12. OPEN REALTIME PERSONAL MOBILE OPENING-IN: TRANSACTION DATA
  • 13. OPEN REALTIME PERSONAL MOBILE OPENING-IN: OPEN(GOV)DATA
  • 15. OPEN REALTIME PERSONAL MOBILE The real-time web... • is real-time (duh), • is public and redistributable, • creates new content formats and forms of communication • carries an implicit model of federation (i.e. data is passed on by ISP’s without charges),
  • 16. OPEN REALTIME PERSONAL MOBILE status updates
  • 17. OPEN REALTIME PERSONAL MOBILE live streaming
  • 18. OPEN REALTIME PERSONAL MOBILE life-casting
  • 19. OPEN REALTIME PERSONAL MOBILE real-time search
  • 20. OPEN REALTIME PERSONAL MOBILE real-time news
  • 21. OPEN REALTIME PERSONAL MOBILE live stats
  • 22. OPEN REALTIME PERSONAL MOBILE live monitoring http://casperflights.com/unified/?location=eham
  • 23. OPEN REALTIME PERSONAL MOBILE real-time sensors • @Red_Ferries:  Alert  for  when  ferry  has  le7  or  arrived  the  dock   • @tempcon=ki:  Temperature  or  humidity  at  a  certain  site   • @pimpy3wash:  LeBng  you  know  when  your  laundry  is  done       • @pothos:  LeBng  you  know  when  your  plant  needs  watering     • @tweetawaD:  LeBng  you  how  much  energy  you  are  using   • @towerbridge:  Knowing  when  the  bridge  is  up  or  down   • @riverthames:  Keep  track  of  high  and  low  =de     • @GusAndPenny:  Keep  track  of  your  cats   • @albionsoven:  LeBng  you  know  when  the  bread  is  baked     • @andy_house:  Monitor  your  own  house  (the  electricity  meter,  a   bathroom  window,  some  outside  lights,  even  a  mousetrap)  
  • 24. OPEN REALTIME PERSONAL MOBILE real-time bidding
  • 26. OPEN REALTIME PERSONAL MOBILE personal Consumer in control... • Of content • Of interfaceOf publishing • Of your own identity • Of relationships • Of you and other's reputation
  • 27. OPEN REALTIME PERSONAL MOBILE personalization Based on... •  Useroriginated creation, selection and filtering •  User submitted profile data, preferences •  Social graph (his friends, contacts) •  Online behavior (searches, clicks, transactions) •  Offline behavior (e.g. location)
  • 28. OPEN REALTIME PERSONAL MOBILE personal portal
  • 29. OPEN REALTIME PERSONAL MOBILE personal search results
  • 30. OPEN REALTIME PERSONAL MOBILE personal mailings
  • 31. OPEN REALTIME PERSONAL MOBILE personal news
  • 32. OPEN REALTIME PERSONAL MOBILE personal identity & relations
  • 33. OPEN REALTIME PERSONAL MOBILE personal branding
  • 34. OPEN REALTIME PERSONAL MOBILE personal reviews
  • 35. OPEN REALTIME PERSONAL MOBILE personal ideas
  • 36. OPEN REALTIME PERSONAL MOBILE personal recommendations
  • 37. OPEN REALTIME PERSONAL MOBILE personal ads
  • 38. OPEN REALTIME PERSONAL MOBILE personal RFP
  • 39. OPEN REALTIME PERSONAL MOBILE Personal Trust Nielsen global survey, Q1 2011, % Trust completely or trust somewhat
  • 40. 4. MOBILE WEB" (& BEYOND)
  • 41. OPEN REALTIME PERSONAL MOBILE belofte komt uit! source: Morgan Stanley
  • 42. OPEN REALTIME PERSONAL MOBILE NL smartphone adoption growing to 50% in 2012 % Smartphone adoption by market NL NL data: telecompaper
  • 43. OPEN REALTIME PERSONAL MOBILE Apps drive it Android iPhone m.nu.nl Source: Sanoma Media
  • 44. OPEN REALTIME PERSONAL MOBILE Why Apps? • Developers community: 500k apps (150k for iPad) • Easy discovery and installation: App Store • One click payment: iTunes • Customizable: Personal, Social • Esthetic Experience: Apple UI • Speed and accessibility • Native use of device capabilities: GPS, compass, accelerometer, tilt-sensor, microphone, camera
  • 45. OPEN REALTIME PERSONAL MOBILE what mobile devices can Sensor of physical world: • imagescanning/recognition: Kieskeurig, Layar, Goggles • locationtracking:" Nike+, Foursquare, TomTom • audio/voice recognition:" Shazam, Siri • movement/acceleration:" SleepCycle, Stappenteller
  • 46. OPEN REALTIME PERSONAL MOBILE Hardware becoming software
  • 47. OPEN REALTIME PERSONAL MOBILE Hardware becoming software
  • 48. OPEN REALTIME PERSONAL MOBILE Mobile advertising growing up Mobile messaging Mobile search Mobile display ads Mobile video Time targeting Device targeting Content targeting Location targeting Click to call Click to App Store Request form Coupon Click to buy
  • 49. OPEN REALTIME PERSONAL MOBILE M-commerce?
  • 50. OPEN REALTIME MOBILE PERSONAL M-commerce?
  • 51. OPEN REALTIME PERSONAL MOBILE beyond the phone
  • 52. OPEN REALTIME PERSONAL MOBILE A new category of comfortable computing devices Entertainment/ Information/ Entertainment/ Communication/ Inspiration Productivity Creation Monitoring XL form Short form Medium form XS form Push Pull Pull Push TV/DVD Software/ Websites Apps/Websites Apps/Widgets Movies/ Search/Social/ Ebooks/Photos/ Music/ VideoGames Video Video CasualGames Hours Hours Quarters Minutes
  • 53. OPEN REALTIME PERSONAL MOBILE iPad sales faster than iPhone 15 mln iPads sold in first 3 quarters (vs. 4 mln iPhones in first 3 quarters)
  • 54. OPEN REALTIME PERSONAL MOBILE Strong uptake of iPad sales (>700.000) and usage in NL Source: Sanoma Media
  • 55. OPEN REALTIME PERSONAL MOBILE Changing media consumption phone computer tablet 38% 53% 9% overall overall overall views views views In the morning, relative People reading on computers iPad readers read more news readership across all three consumer their greatest share of on the device at night than platforms ramps up quickly online news that way during the day during other times of day Computer Smartphone iPad Source: NU.nl (based on sample data)
  • 56. OPEN REALTIME PERSONAL MOBILE intense household usage of iPad How much time do you spend At home, what is your primary How often do you use the iPad? computer that you use most on the iPad (on a day of usage)? often now? Source: Sanoma iPad user survey 2011
  • 57. Hoe komt het samen? • OPEN maakt REAL-TIME mogelijk • MOBILE verlaagt de drempel voor REAL- TIME • MOBILE maakt PERSONAL makkelijker • OPEN geeft meer PERSONAL mogelijkheden
  • 59. What do we do? 1.  LISTEN:" from feedback buttons and webcare to focus groups and business dialogues 2.  FOLLOW THE CONSUMER:" from hyves to facebook and from web to apps 3.  THINK PLATFORM :" Build on platforms and open-up for others 4.  ENGAGE:" from like & win and photo contests to testpanel and App Challenge 5.  EXPERIMENT:" from webapps and browser plugins to Q&A widgets and Instagram channels
  • 60. Thank you for your attention" " Q&A? @kienhuis /hermankienhuis /kienhuis