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Empowered Performance
Consulting Services
  May 1st, 2012
About the Company
•  As the “Professional Provokers” we help companies to identify and
   implement improvements that position them to be the dominant
   business in their industry.
•  Our mission is to engage and empower the minds and spirits of all our
   clients and to transform that intellectual capital into a sustainable force
   they can use to dominate their competitors.
•  A proven business transformation methodology applying a “Practical
   Lean” approach with an emphasis on knowledge transfer with
   guarantee performance improvements sustained through targeted Key
   Performance Indicators.


    Our team Assesses the Opportunity, Recommends the Best Solution,
     and Executes an Action Plan so your business can proceed with a
          sustainable, Continuous Improvement business culture.
                                                                           2
Our Approach to Consulting is unique. While many firms try to tell you
how you should do your work with limited exposure to you and your
business, we take the time to understand what is critical to your long
term success. The reality is… no one can understand your businesses as
well as you do. Our approach focuses on helping you understand your
environment, your beliefs and your resulting behaviors. It is important to
note that understanding takes place on three levels, intellectually,
emotionally and physically. By asking enough of the right questions we
help you rethink the way you do things and help you discover an even
better way that lasts.

Our approach is hands on, we don't come in and tell you what you are
doing wrong, write a report, and ride off into the sunset. We help you
implement the new approach and transfer our methodology to you and
your people. This approach will help to position you as a dominate
business in your industry.

Consulting Practice
                                                                             3
•  “Practical Lean” - A customized application of Continuous
   Improvement Techniques, prioritized to deliver immediate
   results for your business.
  •  Site Evaluation will determine which of the Lean set of tools will
     help create the Continuous Improvement Culture necessary for
     your business to sustain market dominance.

•  “Knowledge Transfer” – A proven set of Continuous
   Improvement Training Material and Hands-On Workshops to
   transform you into an industry leading business. Our
   consultants will work onsite to “train the trainers”, applying
   our technique to prioritize and solve your business needs.




Areas of Practice
                                                                          4
1.  Provide an initial assessment and proposal – 1 to 2 days
2.  Submit Proposal – Timeline, Cost, & Expected Results
3.  Execution –
        - Thorough Site Assessment (3-5 days)
        - Develop Detailed Implementation Plan (1-5 days)
        - Execute Implementation Plan (as designed)
        - Recommend Detailed Sustainment Plan (1-2 days)
        - Spot Visits to help drive CI Culture (as Required)



 Proven “Practical Lean” Transformation
 Methodology
                                                               5
Over the last twenty years and 50 plus projects our team has applied a “Practical Lean”
approach that will significantly impact the performance of any business. Our “Practical
Lean” approach is so effective that many of our clients are using it to actually grow their
businesses in a “down economy”.

     Sales                           Increased            50%   to   200%
     Equipment Effectiveness         Improved             25%   to   40%
     Line Breakdowns                 Reduced              50%   to   75%
     Factory Floor Space             Reduced              25%   to   50%
     Productivity (Throughput)       Increased            25%   to   50%
     Defects                         Reduced              80% to 90%
     Production Lead Times           Reduced              75% to 95%
     Changeover (Set-up) Times       Reduced              90% to 95%
     Line Shortages for Parts        Reduced              80% to 90%
     Overall Inventory Investment    Reduced              50% to 80%
     Customer Deliveries             Reduced              Weeks to Hours
     Profits                         Increased            Doubled and Doubled Again!



   Typical Results
                                                                                       6
The Scenario

      -Multiple site operation, 2000 plus employees, poor profit and cash performance, high
   inventories, poor On-Time Delivery, poor Quality Rating with Customer, declining Revenue,
                            traditional US manufacturing environment-

Week 1 –     Three consultants begin assessment of Site 1, develop detailed transformation plan, begin
             assembling site team and launch first project.

Week 2 –     Hands on consultant returns to Site 1 to continue the execution of detailed project plan,
             Three consultants visit Site 2 and begin same process, i.e.. Assessment, develop plan,
             execute plan.
Week 3 –     Local team continues project at Site 1 for one week without consultant,
             Hands on consultant returns to Site 2 to continue the execution of detailed project plan,
             Three consultants visit Site 3 and begin same process.

… Continue process with hands on consultant or team alternating between locations, until all sites are
underway with Continuous Improvement Journey

                                               The Results

- Profit Doubles, Improved Cash Performance by 50% to 80% , Better On Time Delivery, Reduced
   Defects by 80% to 90%, Reduced Lead Time by 75% to 95%, New Revenue Opportunities…




  Case Study – Multi Site Environment
                                                                                                         7
Over the last thirty-odd years, our experience shows that there is a critical difference
between education and training. We have helped literally thousands of adults learn and
understand how to help their companies be successful. We have recognized that this only
happens when people become engaged in their work. Only then are people ready to embrace
change, become innovative, and manage their own work environments. We believe that by
clearly separating education from training you can engage people in their work and release
their full potential to help you run the business enterprise.

EDUCATION must clearly define what you want people to do, make a strong case for why
people must do it, help determine what direction the company needs to go, provide what
methodology is going to be used to get us there, and answer why is there a compelling
reason to make these changes?

TRAINING must clearly define how the chosen methodology works. For adults, this means
1) Some understanding of the principle techniques involved, 2) Examples of how those
techniques have been applied by other people at other companies, and, most importantly, 3)
A “hands-on” application of the techniques by them, in their work environment.

     Learning Methodology
                                                                                    8
Lean Overview Course
     Lean Black Belt Workshop (20 Days)
     Lean Green Belt Workshop (10 Days)
     Value Stream Mapping and Value Management Workshop
     Kaizen the Office Workshop
     Kaizen the Factory Workshop
     5S's Workplace Organization Workshop
     Mistake - Proofing Workshop
     Root Cause Problem Solving Workshop
     Team Building Workshop
     Cellular/Flow Production Workshop
     Set-up/Changeover Reduction Workshop
     Standardization and Standard Work Workshop
     Total Productive Maintenance Workshop

Just some of the available Courses & Workshops
                                                          9
About the Team
Mike Stickler has over 30 years of extensive national and international experience working with companies of
varied sizes and industries helping them implement strategies to attain World-Class levels of performance.
Mike is the Founder and President of Empowered Performance, LLC a worldwide management education and
consulting firm.
Dean Cantrill has more than 15 years of General Management Executive experience serving the global
aerospace, defense and commercial sectors. Most recently as Vice President of Operations for a global defense
systems business, Cantrill was responsible for creating and leading programs that transform the business into a
continuous improvement organization.
Katherine Hunter with 20 years of hands-on practical experience in evaluating and streamlining business
operations. She is skilled in maximizing the effectiveness of both human and computer-based processes
utilizing proven transformation methodologies in a variety of Information Technology and Industrial fields.
Kenneth A. Russell is a manufacturing and operations leader with over 20 years’ international experience
leading businesses to new levels of operational excellence. His experience covers many companies and
industries where he has held various leadership positions, most recently as the Sr. Vice President and GM of
the Aftermarket Business Unit for the leading motor coach supplier in North America.
Dennis McCullough has over 30 years of business process improvement experience in a wide variety of
manufacturing and non-manufacturing environments. He is experienced in many different improvement
strategies including ERP / Supply Chain Management, Lean and Six Sigma.
Al Hubbard is a manufacturing and operations leader with over 20 years’ experience leading businesses to
new levels of operational excellence. His experience covers various leadership positions, most recently as the
Plant Manager for a leading custom bearing manufacturer in North America.


                                                                                                      10
Contact
  Mike Stickler
  (708) 220-7101
  mstickler@empoweredperformance.com


  Dean Cantrill
  (563) 508-4304
  dcantrill@empoweredperformance.com

  Ken Russell
  (502) 432-3215
  krussell@empoweredperformance.com


www.empoweredperformance.com
                                       11

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Empowered Performance Llc 5 1 2012

  • 2. About the Company •  As the “Professional Provokers” we help companies to identify and implement improvements that position them to be the dominant business in their industry. •  Our mission is to engage and empower the minds and spirits of all our clients and to transform that intellectual capital into a sustainable force they can use to dominate their competitors. •  A proven business transformation methodology applying a “Practical Lean” approach with an emphasis on knowledge transfer with guarantee performance improvements sustained through targeted Key Performance Indicators. Our team Assesses the Opportunity, Recommends the Best Solution, and Executes an Action Plan so your business can proceed with a sustainable, Continuous Improvement business culture. 2
  • 3. Our Approach to Consulting is unique. While many firms try to tell you how you should do your work with limited exposure to you and your business, we take the time to understand what is critical to your long term success. The reality is… no one can understand your businesses as well as you do. Our approach focuses on helping you understand your environment, your beliefs and your resulting behaviors. It is important to note that understanding takes place on three levels, intellectually, emotionally and physically. By asking enough of the right questions we help you rethink the way you do things and help you discover an even better way that lasts. Our approach is hands on, we don't come in and tell you what you are doing wrong, write a report, and ride off into the sunset. We help you implement the new approach and transfer our methodology to you and your people. This approach will help to position you as a dominate business in your industry. Consulting Practice 3
  • 4. •  “Practical Lean” - A customized application of Continuous Improvement Techniques, prioritized to deliver immediate results for your business. •  Site Evaluation will determine which of the Lean set of tools will help create the Continuous Improvement Culture necessary for your business to sustain market dominance. •  “Knowledge Transfer” – A proven set of Continuous Improvement Training Material and Hands-On Workshops to transform you into an industry leading business. Our consultants will work onsite to “train the trainers”, applying our technique to prioritize and solve your business needs. Areas of Practice 4
  • 5. 1.  Provide an initial assessment and proposal – 1 to 2 days 2.  Submit Proposal – Timeline, Cost, & Expected Results 3.  Execution – - Thorough Site Assessment (3-5 days) - Develop Detailed Implementation Plan (1-5 days) - Execute Implementation Plan (as designed) - Recommend Detailed Sustainment Plan (1-2 days) - Spot Visits to help drive CI Culture (as Required) Proven “Practical Lean” Transformation Methodology 5
  • 6. Over the last twenty years and 50 plus projects our team has applied a “Practical Lean” approach that will significantly impact the performance of any business. Our “Practical Lean” approach is so effective that many of our clients are using it to actually grow their businesses in a “down economy”. Sales Increased 50% to 200% Equipment Effectiveness Improved 25% to 40% Line Breakdowns Reduced 50% to 75% Factory Floor Space Reduced 25% to 50% Productivity (Throughput) Increased 25% to 50% Defects Reduced 80% to 90% Production Lead Times Reduced 75% to 95% Changeover (Set-up) Times Reduced 90% to 95% Line Shortages for Parts Reduced 80% to 90% Overall Inventory Investment Reduced 50% to 80% Customer Deliveries Reduced Weeks to Hours Profits Increased Doubled and Doubled Again! Typical Results 6
  • 7. The Scenario -Multiple site operation, 2000 plus employees, poor profit and cash performance, high inventories, poor On-Time Delivery, poor Quality Rating with Customer, declining Revenue, traditional US manufacturing environment- Week 1 – Three consultants begin assessment of Site 1, develop detailed transformation plan, begin assembling site team and launch first project. Week 2 – Hands on consultant returns to Site 1 to continue the execution of detailed project plan, Three consultants visit Site 2 and begin same process, i.e.. Assessment, develop plan, execute plan. Week 3 – Local team continues project at Site 1 for one week without consultant, Hands on consultant returns to Site 2 to continue the execution of detailed project plan, Three consultants visit Site 3 and begin same process. … Continue process with hands on consultant or team alternating between locations, until all sites are underway with Continuous Improvement Journey The Results - Profit Doubles, Improved Cash Performance by 50% to 80% , Better On Time Delivery, Reduced Defects by 80% to 90%, Reduced Lead Time by 75% to 95%, New Revenue Opportunities… Case Study – Multi Site Environment 7
  • 8. Over the last thirty-odd years, our experience shows that there is a critical difference between education and training. We have helped literally thousands of adults learn and understand how to help their companies be successful. We have recognized that this only happens when people become engaged in their work. Only then are people ready to embrace change, become innovative, and manage their own work environments. We believe that by clearly separating education from training you can engage people in their work and release their full potential to help you run the business enterprise. EDUCATION must clearly define what you want people to do, make a strong case for why people must do it, help determine what direction the company needs to go, provide what methodology is going to be used to get us there, and answer why is there a compelling reason to make these changes? TRAINING must clearly define how the chosen methodology works. For adults, this means 1) Some understanding of the principle techniques involved, 2) Examples of how those techniques have been applied by other people at other companies, and, most importantly, 3) A “hands-on” application of the techniques by them, in their work environment. Learning Methodology 8
  • 9. Lean Overview Course Lean Black Belt Workshop (20 Days) Lean Green Belt Workshop (10 Days) Value Stream Mapping and Value Management Workshop Kaizen the Office Workshop Kaizen the Factory Workshop 5S's Workplace Organization Workshop Mistake - Proofing Workshop Root Cause Problem Solving Workshop Team Building Workshop Cellular/Flow Production Workshop Set-up/Changeover Reduction Workshop Standardization and Standard Work Workshop Total Productive Maintenance Workshop Just some of the available Courses & Workshops 9
  • 10. About the Team Mike Stickler has over 30 years of extensive national and international experience working with companies of varied sizes and industries helping them implement strategies to attain World-Class levels of performance. Mike is the Founder and President of Empowered Performance, LLC a worldwide management education and consulting firm. Dean Cantrill has more than 15 years of General Management Executive experience serving the global aerospace, defense and commercial sectors. Most recently as Vice President of Operations for a global defense systems business, Cantrill was responsible for creating and leading programs that transform the business into a continuous improvement organization. Katherine Hunter with 20 years of hands-on practical experience in evaluating and streamlining business operations. She is skilled in maximizing the effectiveness of both human and computer-based processes utilizing proven transformation methodologies in a variety of Information Technology and Industrial fields. Kenneth A. Russell is a manufacturing and operations leader with over 20 years’ international experience leading businesses to new levels of operational excellence. His experience covers many companies and industries where he has held various leadership positions, most recently as the Sr. Vice President and GM of the Aftermarket Business Unit for the leading motor coach supplier in North America. Dennis McCullough has over 30 years of business process improvement experience in a wide variety of manufacturing and non-manufacturing environments. He is experienced in many different improvement strategies including ERP / Supply Chain Management, Lean and Six Sigma. Al Hubbard is a manufacturing and operations leader with over 20 years’ experience leading businesses to new levels of operational excellence. His experience covers various leadership positions, most recently as the Plant Manager for a leading custom bearing manufacturer in North America. 10
  • 11. Contact Mike Stickler (708) 220-7101 mstickler@empoweredperformance.com Dean Cantrill (563) 508-4304 dcantrill@empoweredperformance.com Ken Russell (502) 432-3215 krussell@empoweredperformance.com www.empoweredperformance.com 11