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THE RULES Weight Classes: Lightweight 	   = 	Batch and Blast Middleweight 	   = 	Mail Merge Heavyweight 	   = 	Scary Good Email Marketers HEAVYWEIGHT
THE RULES Bout Duration: 60 Minutes(or until somebody says uncle) Fouls:   ,[object Object]
 Physical Abuse (Verbal Abuse is Encouraged)
 Audience Not Asking Questions,[object Object]
THE FIGHTERS
THE FIGHTERS
THE FIGHTERS
LET’S BATTLE!
THE BUSINESS Company:	Travelocity Industry:  	Travel and Hospitality Industry Size:  	Considered the worlds largest industry Product:  	One of the largest and most respected online travel 		companies selling Vacation Packages, Flights, Hotels, 		Cars Rentals, Cruises, etc. Size:  		US Travel and Hospitality: 232 BILLION Employees:  	3,000 Target Market: Lovers of Gnomes and their Travel Companions 			worldwide. Years of email experience:  10
THE CAMPAIGN Campaign Objective:  Convert Active Shoppers to “Purchasers” Campaign Strategy:  Promote city Pairs that are X% less that the average fare sold for each city pair in the last X Days. Key Metrics Tracked:  Open rate, Click Thru Rates and Conversions!. Definition of Success: Year over Year Bookings Growth
THE CAMPAIGN Description ,[object Object],Goal ,[object Object],Trip Lifecycle ,[object Object],Target Audience ,[object Object],Frequency ,[object Object],[object Object]
Integration of relevant cross-sell offers
Built in search functionalityResults ,[object Object]
2-3x of average email open and click through ratesWhat’s Next ,[object Object]
Reduced noise for select customers
Further refinement of deals/offer engine,[object Object]
Reduced noise for select customers
Further refinement of deals/offer engine,[object Object]
THE BUSINESS Company:		Shockwave Industry:  		Online Gaming Industry Size:  	One of the fastest industries in the US Product:  		Free and Paid for Gaming Content Employees:  		200 Target Market: 		Males 18-24, females 30-48. Years of email experience:  7
THE CAMPAIGN Campaign Objective:  New Member Education Campaign Strategy:  Leverage welcome series to Avoid overwhelming new users with site features Key Metrics Tracked:  Member Log-ins Definition of Success: Member retention and conversion to paid member or purchaser of content
THE CAMPAIGN Email #1 in Series: Validation ,[object Object]
Confirm Newsletter Sub
Direction on Account Management
Profile Set up
Loyalty Program – Tokens,[object Object]
Touts Features
Game Suggestions
Loyalty,[object Object]
Solicits User generated content

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StrongMail Ultimate Email Marketing Champion | DMA10

  • 1.
  • 2.
  • 3. THE RULES Weight Classes: Lightweight = Batch and Blast Middleweight = Mail Merge Heavyweight = Scary Good Email Marketers HEAVYWEIGHT
  • 4.
  • 5. Physical Abuse (Verbal Abuse is Encouraged)
  • 6.
  • 11. THE BUSINESS Company: Travelocity Industry: Travel and Hospitality Industry Size: Considered the worlds largest industry Product: One of the largest and most respected online travel companies selling Vacation Packages, Flights, Hotels, Cars Rentals, Cruises, etc. Size: US Travel and Hospitality: 232 BILLION Employees: 3,000 Target Market: Lovers of Gnomes and their Travel Companions worldwide. Years of email experience: 10
  • 12. THE CAMPAIGN Campaign Objective: Convert Active Shoppers to “Purchasers” Campaign Strategy: Promote city Pairs that are X% less that the average fare sold for each city pair in the last X Days. Key Metrics Tracked: Open rate, Click Thru Rates and Conversions!. Definition of Success: Year over Year Bookings Growth
  • 13.
  • 14. Integration of relevant cross-sell offers
  • 15.
  • 16.
  • 17. Reduced noise for select customers
  • 18.
  • 19. Reduced noise for select customers
  • 20.
  • 21. THE BUSINESS Company: Shockwave Industry: Online Gaming Industry Size: One of the fastest industries in the US Product: Free and Paid for Gaming Content Employees: 200 Target Market: Males 18-24, females 30-48. Years of email experience: 7
  • 22. THE CAMPAIGN Campaign Objective: New Member Education Campaign Strategy: Leverage welcome series to Avoid overwhelming new users with site features Key Metrics Tracked: Member Log-ins Definition of Success: Member retention and conversion to paid member or purchaser of content
  • 23.
  • 25. Direction on Account Management
  • 27.
  • 30.
  • 33.
  • 35.
  • 36. THE BUSINESS Industry: Online retail flash sales HauteLook: The future of retail: Limited-time sale events of great brands for women, men, kids, home and beauty, all at 50-75% off. Founded: December 2007 Size: Over 3 million members Employees: 200 in Los Angeles, NYC and Chicago Target Market: Young, affluent shopping enthusiasts who have a strong sense of style and love a great deal! Years of email experience: 10
  • 37. THE BUSINESS Campaign Objective: Successfully deliver the daily HauteLook event notification email to over 1 million members within the same 10 minute window every day. Campaign Strategy: Keep members engaged every day by delivering relevant content based on member lifecycle segment and categories of interest Key Metrics Tracked: Logins to Site, Opens, Inbox Delivery Rate, SSC Compliance Metrics, Delivery Time Definition of Success: Member retention and conversion to paid member or purchaser of content
  • 38. THE CAMPAIGN Micromanage email deliverability and suppress high risk member segments who deliver low ROI (Deadweights)
  • 39.
  • 41.
  • 42.
  • 43. 25% increase in clicks/loginsEmail Inbox Delivery Rate SSC Reputation Score

Notas do Editor

  1. Role: Director Customer Marketing StrategyUnique strategy used: Triggered fare discount alertsObjective: Convert shoppers to bookersJudo move: Churn through mass amounts of data to find relevant deals
  2. Company: MTV Networks, Shockwave for Today!Role: Director of Community PlatformsUnique Strategy: Member educationObjective: Drive member retention through education Judo Move: Turn members into gaming addicts
  3. Role: Director, Member EngagementUnique Strategy: Keeping members engaged by making each touch point a relevant one.Campaign Objective: Consistently delivering over one emails to the inbox, within the same 10 minute window every day.Judo Move: Create a virtual stampede at 8 AM every day for members to explore an entirely new shopping experience.