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CURRICULUM –VITAE
Dr. Khaldoun Kanaan
mesamis74@yahoo.com // amismes74@gmail.com
Address: Jordan, Irbid.
T: 00962-795347295// Alt: 00962-790951383
EDUCATION AND DEGREES
Degree Specialization College Award
Year
Country
PhD Hospitality and Tourism Management
"Hotel revenue management & sales"
Girne American
University
2015/
2017
Cyprus
Msc.
High
Diploma
International Hospitality Management
International Hospitality Management
Cardiff Metropolitan
University
London School of
Commerce
2014/
2015
2013/
2014
UK
UK
Bachelor
of Arts
Modern languages
(Major: French, Minor: English)
University of
Yarmouk
1993/
1997
Jordan
Classification PhD.=Excellent Msc.=Very good High Diploma= Very good BA=Good
COURCES
1998 Jordan Applied University College of Hospitality & Tourism
Training Courses in Tourism Guidance.
2015 The American Hotel & Lodging Educational Institute (AHLEI)
Supervisory Skill Builders in Hospitality ( six months training).
LANGUAGES
Arabic: Tongue language
English: Bilingual
French: Trilingual

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PROFESSIONAL EXPERIENCE
Tour Guidance
1999-2017 Summary: A proficient with more than 16 years of vast experience and depth
knowledge of tour guiding. Consistent record for timely completion of works without
compromising on desired quality.
Mission: Tour guide in Jordan-Syria-Lebanon-Turkey-Cyprus-Egypt. Orientation,
Reception and escorting tourist groups, Organization of trips in Jordan, Monitoring
conferences (V.I.P), Coordinator between tourist agencies (Jordan via France), Operate
and Organize Eco-tourism journey. Tui travel , Thomas cook ,Top of Travel….
Academic Consultancy and Universities' Marketer
2010-2017 Summary: I am working as a marketer for a wide range of universities around the
world, in particular Cyprus and British universities.
Mission: We try to make the message more Snapchatty; It is user-to-user interaction,
and we are the facilitators for university admission and scholarships searching.
Consultant Technical Expert
2014-2017 Summary: I am delivering technical experts of professional business framework
in the following areas:
 Hospitality and tourism sectors including; hotel and tourism projects, food processing,
and logistics.
 Conducting market research including; Market demand analysis, Feasibility studies
Local economic development, Stakeholder consultation facilitations, Microfinance,
Micro and small enterprise (MSE) development, Entrepreneurship development, MSE
competitiveness
 Preparing reports about (Business regulations, Economic policies, Developmental
finance, Market and Feasibility studies, Quality assurance systems, Cost accounting
and revenue, Business development services, Marketing development, Human
resources development, Beneficiary needs assessment and training design, Cost
benefit analysis, Customer Relation Management, Data Management, etc.)

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COMPETENCE AND SKILLS
Corporative Revenue Manager. Along with ability to:
1) Implement revenue management strategies and processes in hotel(s), in order to optimize and
maximize revenues.
2) Managing rooms and function space inventory to ensure inventory is allocated and restricted
properly to maximize revenue and profits for hotels in the market.
3) Pricing and positioning recommendations for marketing hotels.
4) Conducting analysis of revenue, profit and demand associated with hotel rooms and space
inventory.
5) Forecasting, Position critiques sales strategy effectiveness and prepares historical and future
analysis of revenue and profit opportunities.
6) Ensures that the hotel(s) sales strategies are effectively implemented in the reservation
system and the inventory system.
7) Ensures compliance and participation in company promotions and e-commerce channels.
8) Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s)
revenue per available room (RevPAR) and revenue per available square foot (RevPAS).
9) Analyze overall monthly hotel performance and provide summary report with
recommendations to improve long term strategies.
10) Regularly check the input and the quality of data (segmentation, denials tracking, etc…).
11) Conduct quarterly property performance review and develop strategic and tactical action.
12) Explore opportunities that drive profit, create value for clients, and encourage innovation.
13) Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator,
corporate, consortia, crew, groups, etc…).
PERSONAL SKILLS

Strong organizational skills

Excellent writing and communication skills

Ability to manage stress, multi-task and make decisions

Interpersonal skills to prioritize, plan, organize, coordinate, manage activities, and
solutions.

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PUBLICATIONS
Kanaan, K. (2017, July). How does Film-Induced Tourism affect on tourists' visitation
decision, a case of Jordan. The Jordanian Tourism Conference VI, Yarmouk
University, Irbid, Jordan.
Kanaan, K. (2017). The Competitive Structures of Revenue Management Implementation in
All-inclusive Hotels: The Analysis of All-inclusive Model in Turkish Hotel Market
(Unpressed Doctoral dissertation, Girne American University).
Kanaan, K. (2017). The Competitive Structures of Revenue Management Implementation in
All-inclusive Hotels. Journal of International Review of Management and Business
Research (ISI). Accepted.
Kanaan, K. (2017). The Competitive Structures of Revenue Management Implementation
(Cross and up-selling) in All-inclusive Hotels. Journal of Tourism Management
Perspective (Scopus). Under review from 17th
Mrs 2017.
Kanaan, K. (2017). The implementation of Up-selling as mediator to low room rate in all-
inclusive Hotels, underperforming.
Kanaan, K. (2017). The implementation of cross-selling as moderator to low room rate in all-
inclusive Hotels, underperforming.
Kanaan, K. (2014). How does Film-Induced Tourism affect on destination image and
tourists' visitation intention, a case of Jordan. (Unpressed Master dissertation, Cardiff
Metropolitan University).