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Virtual Classroom Training


                            Leadership and
                            Distance Leadership
                            Modul 1: Leadership and Goals


                            Konrad Fassnacht
                            FCT Akademie GmbH




© 2011, FCT Akademie GmbH                                   1
Overview




                    Modul 1:   Leadership and Goals
                    Modul 2:   Motivation
                    Modul 3:   Conflict Management
                    Modul 4:   Traditional and Distance Leadership
                    Modul 5:   The Role of Trust
                    Modul 6:   Conflicts in virtual teams and workgroups




© 2011, FCT Akademie GmbH
Agenda




                             What is leadership?
                             The tasks of a leader
                             The role of goals
                             Accomplishing goals
                             How to define goals


© 2011, FCT Akademie GmbH
Warm-up: True or False?




                            • The only people who lead have some kind of
                              leadership job, such as chairman, coach, or king.

                            • Leadership is a gift. If you are born with it, you can
                              lead. If you are not, you can't.

                            • “Leader” is another word for “boss”.

                            • Being a leader in a Scout troop is like being a leader
                              anywhere else.




© 2011, FCT Akademie GmbH
Common Understanding: What Is Leadership?




                            Simple Definition:
                            Leadership is the art of motivating a group of people
                            to act towards achieveing a common goal



                                   Normal Allen            Dwight D. Eisenhower



                                    Ralph Lauren         Publius Cornelius Tacitus




© 2011, FCT Akademie GmbH
Two Directions of Leadership




                                          Leadership



                            Control and                Support and
                             Navigate                   Encourage




© 2011, FCT Akademie GmbH
Brainstorming: What art the Tasks of a Leader?




© 2011, FCT Akademie GmbH
The Story Of Florence Chadwick




                             1918 – 1995

                             July 4th, 1952
                              Start: Isle of Catalina
                              Goal: Californian coast
                              Distance: 34 km

                             Conditions:
                              Cold water
                              Fog




© 2011, FCT Akademie GmbH
Topics


                            • Mission:
                              What is the companies / divisions business?
                              What are the core competencies?

                            • Vision:
                              Where do we want to go to?

                            • Strategy:
                              How do we get there?

                            • Goals:
                              What do we have to do until when?

                            • Activity:
                              What do we have to do now?

© 2011, FCT Akademie GmbH
Management by Objectives




                            Company Goals

                             Divison Goals

                              Team Goals

                            Employees’ Goals



© 2011, FCT Akademie GmbH
Overall types of goals




                            Your personal goals     Framework goals
                            Your employee’s goals   Strategic goals
                            Your team’s goals       Tactical goals
                            Your company’s goals    Operative goals



© 2011, FCT Akademie GmbH
The No-Goal-Circle




                                                      No Goal




                            Paralysis                                                    No Plan




                                     Sense of                              No
                                    inferiority                          Success


                                    Quelle: Knoblauch / Wöltje, Zeitmanagement, Haufe-Verlag


© 2011, FCT Akademie GmbH
Goals - Examples




                             Organizing a meeting – what are your goals?
                             Travelling to a remote location for a meeting – what
                              are your goals?
                             Joining a training – what are your goals?
                             Getting a project: “Installation of a new network
                              management system” – what are your goals?
                             Going abroad for some years – what are your goals?
                             Getting a promotion – what are your goals?
                             Having a long phone call – what are your goals?




© 2011, FCT Akademie GmbH
Goals and Employees




               Ability
            100%
                            Problems           Stars

             50%

                            Deadwood         Workhorses


                 0%                                        Willingness
                                       50%             100%


© 2011, FCT Akademie GmbH
Demand and Encourage – Accomplishable Goals


              The Flow Model
                            +

                                               High Performance




                                     Loss of                      Loss of
            Performance         performance                       performance




                            0                     Requirements
                                                                                +

© 2011, FCT Akademie GmbH
The Six Steps of Goal Settings




                                           Objec-                 Time-
                   Vision       Target                 Tasks              Measure
                                            tive                  line




                     When setting goals, keep these points in mind:
                     • They should be realistic and attainable.
                     • They should improve the organization (morale, monetary, etc.).
                     • All the people should be involved in the goal-setting process.
                     • A program should be developed to achieve each goal.




© 2011, FCT Akademie GmbH
The SMART Model



                      S     Specific      How can we describe the goal concrete
                                          and accurate?

                      M     Measurable    How can we observe and measure
                                          the success?

                      A     Attractive    Is the goal a positive state with
                                          a “towards attitude”?

                      R     Realistic     Are time period, amount, resources and
                                          conditions planned in the way that the
                                          goal is reachable?

                      T     Time-Phased   Is a date settle when the goal should
                                          be reached?



© 2011, FCT Akademie GmbH
This Was The Easy Stuff, But …



                    … how can we get a common understanding of the goals?




© 2011, FCT Akademie GmbH
FCT Akademie GmbH

                            Konrad Fassnacht
                            Görlitzer Str. 24
                            D-75031 Eppingen

                            Tel.: 07262 / 6100-10
                            Fax: 07262 / 6100-14

                            Email: konrad.fassnacht@fct-akademie.com
                            Web: www.fct-akademie.com


© 2011, FCT Akademie GmbH

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Leadership and Distance Leadership - Leadership and Goals

  • 1. Virtual Classroom Training Leadership and Distance Leadership Modul 1: Leadership and Goals Konrad Fassnacht FCT Akademie GmbH © 2011, FCT Akademie GmbH 1
  • 2. Overview  Modul 1: Leadership and Goals  Modul 2: Motivation  Modul 3: Conflict Management  Modul 4: Traditional and Distance Leadership  Modul 5: The Role of Trust  Modul 6: Conflicts in virtual teams and workgroups © 2011, FCT Akademie GmbH
  • 3. Agenda  What is leadership?  The tasks of a leader  The role of goals  Accomplishing goals  How to define goals © 2011, FCT Akademie GmbH
  • 4. Warm-up: True or False? • The only people who lead have some kind of leadership job, such as chairman, coach, or king. • Leadership is a gift. If you are born with it, you can lead. If you are not, you can't. • “Leader” is another word for “boss”. • Being a leader in a Scout troop is like being a leader anywhere else. © 2011, FCT Akademie GmbH
  • 5. Common Understanding: What Is Leadership? Simple Definition: Leadership is the art of motivating a group of people to act towards achieveing a common goal Normal Allen Dwight D. Eisenhower Ralph Lauren Publius Cornelius Tacitus © 2011, FCT Akademie GmbH
  • 6. Two Directions of Leadership Leadership Control and Support and Navigate Encourage © 2011, FCT Akademie GmbH
  • 7. Brainstorming: What art the Tasks of a Leader? © 2011, FCT Akademie GmbH
  • 8. The Story Of Florence Chadwick  1918 – 1995  July 4th, 1952 Start: Isle of Catalina Goal: Californian coast Distance: 34 km  Conditions: Cold water Fog © 2011, FCT Akademie GmbH
  • 9. Topics • Mission: What is the companies / divisions business? What are the core competencies? • Vision: Where do we want to go to? • Strategy: How do we get there? • Goals: What do we have to do until when? • Activity: What do we have to do now? © 2011, FCT Akademie GmbH
  • 10. Management by Objectives Company Goals Divison Goals Team Goals Employees’ Goals © 2011, FCT Akademie GmbH
  • 11. Overall types of goals Your personal goals Framework goals Your employee’s goals Strategic goals Your team’s goals Tactical goals Your company’s goals Operative goals © 2011, FCT Akademie GmbH
  • 12. The No-Goal-Circle No Goal Paralysis No Plan Sense of No inferiority Success Quelle: Knoblauch / Wöltje, Zeitmanagement, Haufe-Verlag © 2011, FCT Akademie GmbH
  • 13. Goals - Examples  Organizing a meeting – what are your goals?  Travelling to a remote location for a meeting – what are your goals?  Joining a training – what are your goals?  Getting a project: “Installation of a new network management system” – what are your goals?  Going abroad for some years – what are your goals?  Getting a promotion – what are your goals?  Having a long phone call – what are your goals? © 2011, FCT Akademie GmbH
  • 14. Goals and Employees Ability 100% Problems Stars 50% Deadwood Workhorses 0% Willingness 50% 100% © 2011, FCT Akademie GmbH
  • 15. Demand and Encourage – Accomplishable Goals The Flow Model + High Performance Loss of Loss of Performance performance performance 0 Requirements + © 2011, FCT Akademie GmbH
  • 16. The Six Steps of Goal Settings Objec- Time- Vision Target Tasks Measure tive line When setting goals, keep these points in mind: • They should be realistic and attainable. • They should improve the organization (morale, monetary, etc.). • All the people should be involved in the goal-setting process. • A program should be developed to achieve each goal. © 2011, FCT Akademie GmbH
  • 17. The SMART Model S Specific How can we describe the goal concrete and accurate? M Measurable How can we observe and measure the success? A Attractive Is the goal a positive state with a “towards attitude”? R Realistic Are time period, amount, resources and conditions planned in the way that the goal is reachable? T Time-Phased Is a date settle when the goal should be reached? © 2011, FCT Akademie GmbH
  • 18. This Was The Easy Stuff, But … … how can we get a common understanding of the goals? © 2011, FCT Akademie GmbH
  • 19. FCT Akademie GmbH Konrad Fassnacht Görlitzer Str. 24 D-75031 Eppingen Tel.: 07262 / 6100-10 Fax: 07262 / 6100-14 Email: konrad.fassnacht@fct-akademie.com Web: www.fct-akademie.com © 2011, FCT Akademie GmbH