1. The Staples Difference

2. Why Staples Advantage? Staples offers distinct advantages that consistently deliver more value to your company's business. Account Management: Count on a dedicated, local Account Manager to provide you with a single point of contact and proactive support for your strategic business objectives. E-Procurement Expertise: Streamline ordering and enhance compliance via our proprietary B2B Web site and expertise at third-party platform integrations. One Source Solution: Running your organization is “EASY” when you purchase your office supplies, technology, furniture, facility, print and promotional product needs from one trusted and cost-effective source. Delivery Excellence: Experience accurate and FREE next-business-day delivery through our best-in-class fulfillment network. Customer Service: Keeping your end users satisfied and productive is our highest priority. They’ll enjoy expert and responsive service through our call center network, recognized by J.D. Power and Associates for 7 consecutive years (2004 – 2010).

3. Distinct Advantages (Continued) Retail Store Network: You’ll have a convenient same-day purchasing solution through our 1,500 U.S. retail stores. Staples® brand Products: Achieve exceptional savings through our more than 2,000 high-quality and exclusive Staples® brand products. Financial Strength: Benefit from the strength and stability of the industry’s financial leader. By constantly investing and reinvesting in our business, our customers experience the very best in technology and service. Global Reach: With coverage across 37 countries and 5 continents, you can expect consistent value and quality for all your locations worldwide. Staples Soul: We share and complement your company’s core values. Our environmental and diversity supplier solutions help you to meet and/or exceed your corporate responsibility goals and initiatives. Our People: From our account managers and Customer Service Reps to our delivery drivers and warehouse associates, we hire only the best and hold them responsible for delivering incomparable results for our customers.

5. Pioneers of the office superstore concept, over 24 years of incredible growth

6. Serving customers in 37 countries on 5 continentsthroughout North and South America, Europe,Asia, and Australia

7. More than 2200 stores worldwide

8. 91,000+ associates worldwide

9. #101 on Fortune 500 list (April 2010)

10. Publicly traded on NASDAQ - SPLS, listed on S&P 500

12. NAD Sales Growth vs. Industry Staples NAD Sales in Millions of $ OfficeMax Contract Office Depot BSD Source: SPLS and competitor annual and quarterly financial reports. SPLS 2008 includes corporate express.

14. We leverage our entire structure to service our Staples Advantage customersPeople know us for our stores, but our world-class delivery business is now as large as our retail business.

16. Create a custom procurement program to maximize the savings goals

17. Follow our proven implementation process for strong compliance to your new program

18. Monitor your progress towards the goals through our regular business review process

20. Our expertise in third-party solutions ensures easy integration with your existing platform

21. 4+ million Staples users submit orders online. Staples is the world’s second largest E-Retailer, behind Amazon.com

24. Management and product-usage reports

25. End-user compliance programs

27. Monitor progress on key objectives, such as:

28. Opportunities for cost reduction and savings

29. Program compliance to improve efficiency

30. Recycled/diversity products spend

32. Organize onsite productivity fairs delivered by Staples and/or our suppliers

33. Conduct compliance campaigns with our professionally trained tele-services representatives

35. Inventory when you need it; a fill rate consistently greater than 97%

36. Next-business-day coverage to more than 96% of the population in the continental U.S.

37. On-time delivery at the lowest total delivered cost!

38. Staples fleet of delivery trucks works seamlessly with partners like UPS to ensure on-time delivery at the lowest total operating cost.We continually improve our systems, increasing efficiencies and cost savings that benefit you.

40. Emergency and same-day purchases

41. Copy and Print Centers

42. UPS Packing and Shipping

43. Use your procurement or Staples convenience cards and get your negotiated contract or retail price, whichever is lower.

44. Fast authorization and Level III reporting for convenience card transactions

46. Highly trained Customer Service Representatives (CSRs) manage a variety of inquires, including StaplesLink and product solutions

47. ‘One and Done Program’ gives our CSRs the power to resolve your issues on the first phone call

48. Proactive customer contact, such as:

49. Back orders, delays and special order availability

50. Collaboration with Staples Account Management to monitor program complianceCustomer Service

53. Examples of the metrics we track are:

54. Helpfulness of delivery driver

55. Expected vs. actual delivery date

56. Quality of the productimages online

59. Print Solutions

60. Technology Solutions

61. Business Interiors by Staples

62. Promotional Products

63. Facility Solutions

64. Staples Brand Products

65. Integrated supply solutions yield product cost savings, service anddelivery improvements, superior program management and comprehensive reportsStaples AdvantageYour One Source Solution