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Employability Skills:  Understanding Yourself  and Others Gaining Insight for Career Success Through Intergenerational Workforce Dynamics, Personality Traits and Core Competencies Written by:  Kay LeMon, Assistant Training Facilitator Edited by:  Heather Coleman, Training Coordinator  Angela Bosscher, Training Assistant Ferndale Career Center 713 East Nine Mile Ferndale, MI  48220 248.545.0222 www.twitter.com/ferndalecareer www.facebook. com/ferndalecareercenter www.linkedin/in/ferndalecareercenter 03/01/10
The  21 st  Century Challenge ,[object Object],[object Object],[object Object],Members of today’s workforce face pressures unlike many workers before them. While having to do more with less, employees of this millennium contend with:
The Intergenerational Workforce ,[object Object],Q:   What is a generation?  A:   A segment of a geographically linked population that experiences similar social and cultural events at roughly the same time in their maturation Members of a generation share similar beliefs, values, preferences, priorities, attitudes, expectations and communication styles. Generational change is driven by several factors, including parenting trends, technology, economics and life spans.
Generational Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ Gaps” Among the Generations ,[object Object],As members of the younger generations enter  the management ranks, supervision styles are evolving from a “military” style to an interactive model Military Model  (“Old School”) Interactive Model  (“Emerging”) In transition…
How has technology affected the workplace? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What does this technology  shift mean? ,[object Object],[object Object],[object Object],[object Object]
Different…or the Same? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges in Today’s Workforce ,[object Object],[object Object],[object Object]
“ What are you thinking?” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Temperament is the Answer ,[object Object],[object Object],[object Object],[object Object],[object Object],Temperament is also known as  personality traits,   behavioral style  or  natural wiring
Discovering Your Natural Wiring Adapted from http://gregwiens.com/scid
While Human Behavior is Unpredictable,  All Actions are Motivated   It’s easy to make incorrect assumptions about others when we don’t understand what motivates them Individuals do things for their own reasons; no one can motivate someone else based on their own motivations. You CAN create conditions that will encourage someone else to self-motivation. To do that, you need to understand what motivates an individual. Two people can perceive the same situation in very different ways Most of us are more aware of our behavioral strengths than our limitations/challenges You can become more effective when you learn to appreciate and embrace the differences of your co-workers’ behavioral styles and how to bring out the best in yourself and others. Source: Carlson Learning Company, now Inscape Publishing
Understanding Motivation/ Perspectives and Blind Spots ,[object Object],[object Object],[object Object],[object Object]
Perspective What do you see?
Overview of Styles ,[object Object]
Expressive/Sanguine  (“People Person”) Emphasis: Influencing/persuading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],President Bill Clinton
Expressive ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dominant/Choleric  (“Driver/In Charge”) Emphasis: Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Michael Jordan
Dominant ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Analytical/Melancholic  (“Conscientious”) Emphasis: Quality and accuracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Michelle Obama ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Analytical ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solid/Phlegmatic (“Steady”) Emphasis: cooperation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Whoopi Goldberg
Steady/Solid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Working Successfully with Others ,[object Object],●   Calm  ●  Careful  ●  Moderate Paced  ●  Thoughtful ●  Active  ●  Fast Paced  ●  Assertive  ●  Bold ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Dominant Expressive Solid Analytical Source: www.corexcel.com TASK FOCUSED PEOPLE FOCUSED
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding Which personality styles do these words describe? ___ People oriented   ___ Bossy ___ Disorganized    ___ Analytical ___ Loyal   ___ Outgoing  ___ Hard charging   ___ People pleasing ___ Avoids conflict  ___ Factual ___ Arrogant      ___ Seems rigid  ___ Task/accomplishment oriented    ___ Perfectionism ___ Amiable    ___ Problem solver  ___ Fun      ___ Loves detail, procedure  ___ Enthusiastic    ___ Dependable ___ Indecisive    ___ Never met a stranger
Applying Your Understanding ,[object Object],[object Object]
Applying Your Understanding How Perceptions Can Blindside Us   ,[object Object],[object Object],[object Object]
Applying Your Understanding How Perceptions Can Blindside Us ,[object Object],[object Object],[object Object]
Applying Your Understanding Dan and Ed: What’s Going On? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges in Today’s Workforce ,[object Object],[object Object],[object Object]
Core Competencies/Soft Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Your personality style, as well as the generation you are in, serve as filters  ̶  “perspective setters”  ̶   in  your approach to these skills
Breaking Down the Soft Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Breaking Down the Soft Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Breaking Down the Soft Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Breaking Down the Soft Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bringing it all Together ,[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object]
Applying Your Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges in Today’s Workforce ,[object Object],[object Object],[object Object]

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Employability skills rev 312010

  • 1. Employability Skills: Understanding Yourself and Others Gaining Insight for Career Success Through Intergenerational Workforce Dynamics, Personality Traits and Core Competencies Written by: Kay LeMon, Assistant Training Facilitator Edited by: Heather Coleman, Training Coordinator Angela Bosscher, Training Assistant Ferndale Career Center 713 East Nine Mile Ferndale, MI 48220 248.545.0222 www.twitter.com/ferndalecareer www.facebook. com/ferndalecareercenter www.linkedin/in/ferndalecareercenter 03/01/10
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  • 12. Discovering Your Natural Wiring Adapted from http://gregwiens.com/scid
  • 13. While Human Behavior is Unpredictable, All Actions are Motivated It’s easy to make incorrect assumptions about others when we don’t understand what motivates them Individuals do things for their own reasons; no one can motivate someone else based on their own motivations. You CAN create conditions that will encourage someone else to self-motivation. To do that, you need to understand what motivates an individual. Two people can perceive the same situation in very different ways Most of us are more aware of our behavioral strengths than our limitations/challenges You can become more effective when you learn to appreciate and embrace the differences of your co-workers’ behavioral styles and how to bring out the best in yourself and others. Source: Carlson Learning Company, now Inscape Publishing
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  • 28. Applying Your Understanding Which personality styles do these words describe? ___ People oriented ___ Bossy ___ Disorganized ___ Analytical ___ Loyal ___ Outgoing ___ Hard charging ___ People pleasing ___ Avoids conflict ___ Factual ___ Arrogant ___ Seems rigid ___ Task/accomplishment oriented ___ Perfectionism ___ Amiable ___ Problem solver ___ Fun ___ Loves detail, procedure ___ Enthusiastic ___ Dependable ___ Indecisive ___ Never met a stranger
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Notas do Editor

  1. Pressures is accurate. I see a typo in the red box – also, does this need to be cited? I like the slide, it’s a great beginning.
  2. Can’t adjust middle box to delete blank space after second line of text – it’s just that you needed to delete a blank line after the period. Why is this “linked” showing up again? Hmm. Good slide.
  3. Had text…lost it
  4. Paper assessment to be handed out here: Mini Assessment in file
  5. Text in text boxes; need some help here Cite source
  6. Possibly include a definition of “blind spot” Add photo
  7. This image has been around forever, but it’s a great example of how people’s perspectives can blind them to what’s right in front of their faces.
  8. First one references DiSC styles; second one the Melancholy, etc/ Check metacafe.com to see if it’s broken or open
  9. Too much text for one slide? Image of “employee” type would work
  10. Looking for a way to integrate “animal association” with the personality types without being hokey
  11. Fix the stupid bullets – ahhhh
  12. Fix bullets
  13. Confirm (S or C?)
  14. Like this – fix bullets so the boxes match
  15. Group exercise…have people explain on what basis they made their choice
  16. Group exercise
  17. Handout, followed by group discussion; (soft skills): professionalism/work ethic, diversity (of style/motivation)
  18. Handout
  19. How to handle this? Perhaps better served as a handout?
  20. Either have a “Core Competencies” handout or flip chart page that lists each of them
  21. Small group discussions for remaining scenarios; thinking of pairing diverse personality styles/generations with different scenarios and/or same styles with same scenarios…debrief should bring out how embracing the differences/input of others can enhance teams and interpersonal communication. Soft skills: professionalism/work ethic, written/oral communications, managing conflict
  22. Soft skills: Information technology, ethics/social responsibility (This was originally written as a" blog entry”. Which way is easier for clients to understand? I thought fb because most people either have or know someone who has an fb account. Most people have heard of blogging, but do they know what it is? )
  23. Soft skills: Ethics, critical thinking/problem solving, oral/written communication, ethics
  24. Soft skills: Lifelong learning/self direction, creativity/innovation (communicating new ideas to others), critical thinking/problem solving
  25. Soft skills: Creativity/innovation, information technology, managing (potential) conflict, teamwork
  26. Soft skills: Customer service, critical thinking/problem solving, manage conflict, ethics, oral communication
  27. Soft skills: critical thinking./problem solving, teamwork, oral communication, managing conflict/negotiation, ethics, diversity, customer service, innovation