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Demonstrating ROI for Tele-health
programs:
Remote Patient Monitoring - ROI
 Many Remote Monitoring Programs are in pilot or research stage –
and are not reimbursable
 Question: What value can an RPM program bring when it is
operational?
 Flexible ROI tool created for a variety of stakeholders– evaluating
cost inputs and value of outcomes/impact
 Tele-health programs differ widely in every implementation, hence
the need to test with several models before being able to
generalize.

2
Remote Patient Monitoring - ROI
 Inputs gathered for ROI include:
 Patient enrollment and growth assumptions
 Staffing requirements – both fixed and variable
 Technology costs – including up-front investments required, per patient
costs, and assumptions relating to type of technology needed
 Other operational costs – including inventory management,
refurbishment, other administrative costs

 Value of the program measured by change in healthcare
utilization – using actual data as assumptions





Inpatient admissions
Outpatient visits
Home visits
30-day admissions

3
Who can use the tool?
 User profiles:





Explorers: Interested in exploring RPM but have no experience or data
Pilots: Have some pilot data, either as a program or clinical trial
Take to scale: Sites that want to expand pilot projects
Evaluate scale: Evaluate if the current scaling strategy makes sense.

 How will they use it?






One time evaluation to ascertain strategy
Evaluate success
Benchmark for quality of outcomes and cost
Analyze sensitivities
Program improvement

4
Do-it-Yourself Tool

5
Do-it-Yourself Tool

6
Do-it-Yourself Tool

7
Do-it-Yourself Tool

8
Do-it-Yourself Tool

9
Savings summary

10
Do-it-Yourself Tool

11
Do-it-Yourself Tool

12
ROI Tool in Practice
 ROI tool developed in collaboration with five organizations:
 RPM program value analysis and optimization
 Accurately capturing RPM inputs and outcomes
 Meeting readmissions reduction targets (aligned with ACA
provisions)
 Effective in influencing management discussions regarding
expansion and sustainability
 Achieving Triple Aims – improving care and costs, as well as
patient experience

13
Beta Testing

Please contact us to be a beta user
Center for Connected Health
kjethwani@partners.org
Center for Technology and Aging
support@techandaging.org

14

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Demonstrating ROI for Telehealth Programs

  • 1. Demonstrating ROI for Tele-health programs:
  • 2. Remote Patient Monitoring - ROI  Many Remote Monitoring Programs are in pilot or research stage – and are not reimbursable  Question: What value can an RPM program bring when it is operational?  Flexible ROI tool created for a variety of stakeholders– evaluating cost inputs and value of outcomes/impact  Tele-health programs differ widely in every implementation, hence the need to test with several models before being able to generalize. 2
  • 3. Remote Patient Monitoring - ROI  Inputs gathered for ROI include:  Patient enrollment and growth assumptions  Staffing requirements – both fixed and variable  Technology costs – including up-front investments required, per patient costs, and assumptions relating to type of technology needed  Other operational costs – including inventory management, refurbishment, other administrative costs  Value of the program measured by change in healthcare utilization – using actual data as assumptions     Inpatient admissions Outpatient visits Home visits 30-day admissions 3
  • 4. Who can use the tool?  User profiles:     Explorers: Interested in exploring RPM but have no experience or data Pilots: Have some pilot data, either as a program or clinical trial Take to scale: Sites that want to expand pilot projects Evaluate scale: Evaluate if the current scaling strategy makes sense.  How will they use it?      One time evaluation to ascertain strategy Evaluate success Benchmark for quality of outcomes and cost Analyze sensitivities Program improvement 4
  • 13. ROI Tool in Practice  ROI tool developed in collaboration with five organizations:  RPM program value analysis and optimization  Accurately capturing RPM inputs and outcomes  Meeting readmissions reduction targets (aligned with ACA provisions)  Effective in influencing management discussions regarding expansion and sustainability  Achieving Triple Aims – improving care and costs, as well as patient experience 13
  • 14. Beta Testing Please contact us to be a beta user Center for Connected Health kjethwani@partners.org Center for Technology and Aging support@techandaging.org 14