Michael Furminger

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Ternopil – Cisco Networking
Academy Program - Update
Michael Furminger
Technology Manager – Cisco Networking Academy Program
Europe, Middle East and Africa

Course Number


Agenda

Quality and Communications
CCNA Update
New Bundles
Academy Connection



Quality Assurance

How do you know if you have a quality
Academy program?
Who or what makes up a quality program?



Quality Assurance Plan

Communication

People

Facility and Equipment

Training and Support



QAP Document

The QAP document is a framework:
• Cisco Policies
• Defines Roles and Responsibilities
• Standards for student and customer
success
• Provide ongoing training and support to
all instructors.
The QAP is not a complete representation of the
program terms, refer to your contract.


Academy Instructor Do’s and Don’ts

• Do not teach the CCNA curriculum in less than six months.
• Do allow and encourage students to use hands on activities to
enhance learning and understanding of the curriculum.
• Never distribute CDs of the curriculum.
• Do have equipment for student use.
• Do review CNAMS announcements on a regular basis.
• Do participate in ongoing education opportunities.
• Do renew Smartnet agreements.
• Do use and review assessment and satisfaction data.
• Do communicate with other academies to share best practices
and lessons learned.



CCNA Update
Michael Furminger

Course Number


What Is Instruction?



Curriculum of the Future
• Lab-Centric
Hands-On, complemented by remote labs and
simulations
• Instructor-Facilitated
Lifelong learning, in-person best practices, distance
models, web collaboration tools
• Global Learning Network
Personalized feedback, aligned assessment, More Info,
Video Vignettes, Database Driven, Virtuoso
• Highly Interactive Online Curriculum
Every concept/skill has engaging presentation &
practice



Future Instructional Practice

• Localized hybrids
Lab-Centric, Online, Instructor-Facilitated, Distance
• Effective and Cognitive Models
Building conceptual bridges
• Community of Best Practices
Sharing the pedagogical wisdom of 20,000 instructors
• Low Student-to-Equipment ratios
Complemented by simulations and remote labs



The CCNA of the Future

Planning,
Designing,
Installing,
Operating,
And Troubleshooting:
SOHO routed, switched, TCP/IP, Ethernet LANs
with a Remote Access Link



CCNAs of the Future: Demographics

• Most CCNAs are Network Engineers,
Administrators, and Technicians
• Most have post school qualification
• Most have 2 to 5 years experience
• Most Common Task is Troubleshooting
• OSI Layer 1 Issues Most Common



CCNAs of the Future: LANs

• Network Operating Systems
• Media: copper, optical, wireless
• Ethernet frame and access method
• “Legacy” Ethernet
• 100BASE-TX and 100BASE-FX
• Gigabit Ethernet



CCNAs of the Future: TCP/IP

• TCP/IP Protocol Suite
• Classful IP Addressing
• Mastery of Subnetting
• VLSM
• Private Addressing, Simple NAT, DHCP
• Familiar with concept of IP v6



CCNAs of the Future: Routing

• RIP v1/v2 as DV Protocol
• Single Area OSPF as LS Protocol
• EIGRP as hybrid, w/ IGRP as “introduction”
• Multiple-Routers (25xx, 26xx, 8xx, 16xx, 17xx)
• Multiple IOS Images, >= 12.0
• Various Topologies, usually 2 or 3 routers



CCNAs of the Future: Switching

• Multiple Switches (19xx, 2950, 4xxx)
• Design of switched campus LANs
• IOS CLI Switch Configuration
• VLANs, VLANs, VLANs
• Basics of CDP, STP, 802.1q, ISL



CCNAs of the Future: Remote Access

• Selection and Provisioning Skills
• Fluent with terminology of Frame-Relay,
ISDN, DSL, Cable, T1/E1, Dialup, VPN,
Security, VoIP and QoS
• Configure HDLC, PPP, Frame Relay, ISDN
• Troubleshooting TAC Level 1



CCNA Exam Changes

• Current series 607 replaced 507 series
Better exam questions
More secure
No new topics
• Series 707 – 2003
Curriculum updated v3 CCNA



CCNA Bundles Update
Michael Furminger

Course Number


Selection

• Original - deleted
• Standard
• RA Donated - Standard
• Premium
• Economy – soon to be deleted



Original

• 2514, 2501 routers and 19xx switches.
• No longer available for purchase
• However this is still a great value bundle
• Will support students through semester 1 to 4
• Can be used for CCNP work
• No need to upgrade



Original

• Any issues with labs in the future where
this bundle is not able to support the lab
- then the lab will be simulated in Flash.



Standard

• 1721 routers and 2950 switches
• This is the ongoing recommended bundle
for all academies
• It is future proofed in that it will allow
trunking of vlans and uses 2950 switches
• This will be the bundle that labs are based
upon in the future



RA Donated - Standard

• Typically 26xx routers and 29xx switches.
• Equivalent to standard bundle – or better
• May include extra interfaces
• Will support students through semester 1 to 4
• Can be used for CCNP work
• No need to upgrade



Premium

• 2621, 2620 routers and 2950 switches
• Ideal for Academies that plan to run CCNP
• The most flexible, rack mountable, bundle
• But
Twice the price of the standard will not be
appropriate to most academies



Economy

• 1721, 806 routers and a 29xx switch
• bundle is a stripped down standard bundle
• 806 ethernet only router, and only one switch
• Only suitable for small teaching groups (up to 10
students)
those academies who will never be able to afford the
standard bundle – soon to be deleted



New Information

• 806 Global deal
1 per instructor
10 per academy
1 per student
• Adtran Atlas 550 ISDN S/T and E1 option



New CCNA v3 Bundles

• 6 Routers and 3 Switches
• Typically an upgrade of a 1721 and a 2950
• At least one router needs to be able to
trunk VLANs



CCNP Update
Michael Furminger

Course Number


CCNP

• Currently 100+ CCNP locals in EMEA in 32
Countries
• Significant Investment by both Cisco and
the Academy
• The program is ideally taught over a two
year undergraduate program, and must
taught in no less that 28 weeks of study.



To be a CCNP Local

• 1. Must have a CCAI on staff and have ability to start
teaching students during the next academic year.
• 2. Be able to purchase either the standard or the economy
CCNP lab bundle
• (standard bundle will support up to 16 students, the
economy up to 9 students) see attachment for equipment
details.
• 3. Be an institution that normally teaches at the CCNP
level. (eg Undergraduate networking or engineering)
• 4. Be able to demonstrate a teaching team able to support
students throughout their study.



CCNP Instructor Training

• Release and support two CCAI instructors for 10
days training for each semester (a total of 40
days of training) in Birmingham, Technology
Innovation Centre (TIC), Cisco EMEA CCNP
training centre.
• Currently the fee for the use of facilities is £800
(€ 1300) per instructor per semester, this is
charged directly by the TIC to your academy.



The CCNP of the Future

Planning,
Designing,
Installing,
Operating,
And Troubleshooting:
Small to medium Enterprise-Level routed,
switched, TCP/IP, Ethernet LANs with
substantial Remote Access



CCNPs of the Future: Demographics

• Most CCNPs are Network Engineers
• Most have First Degree
• Most have 2 to 8 years experience
• Troubleshooting OSI Layers 1, 2, 3
• Troubleshooting TAC Levels 1, 2, 3



CCNPs of the Future: Routing

• IP Address Management:
VLSM, Summarization, NAT, CIDR

• Routing Protocols:
RIP v1/v2, multi-area OSPF, EIGRP, IS-IS, BGP

• Routing Control:
Redistribution, filtering, policy-based routing,
optimization, cueing, compression, ACLs, MPLS



CCNPs of the Future: Switching

• IOS and set-based CLI configuration
• Campus LAN switch technology
• VLANs, VTP, VMPS, STP, CDP, TACACS, VACLs
• L3 Forwarding, Redundancy, and Switching
• AVVID in Multi-layer Switched Environment
• Multicast and QoS
• Campus Network Management and Security



CCNPs of the Future: Remote Access

• Async Modems
• T1/T3/E1/E3
• ISDN and DDR
• Frame-Relay
• PPP, NAT, and AAA
• DSL and Cable Modem
• VPN and QoS
• WAN Provisioning: “All” Technologies



CCNPs of the Future: Troubleshooting

• Routing, Switching, & Remote Access
• TAC Level 1, 2, and 3 Issues
• Local, Regional, & Global Impact on Network
• “Decreasing” assumptions about functionality &
compatibility of hardware, IOS, & Configurations
• Wide range of multiple and interacting errors
• Wide Range of Tools (CiscoWorks, Sniffers, etc.)



CCNP Equipment Implications

• Seek More 26xx and 17xx routers
• 2950 Enhanced, 3550 or 4006 with Supervisor 3
• More routers and switches, more switch
capability, more simulations, more sharing of
equipment via Remote Access
• Challenges in these difficult economic times



CCNP Changes

• Economy Router
6 - 1721 32 Mb Ram 16 Mb Flash --- IOS 12.2 IP/IPX
3 - 2621 48 Mb Ram 16 Mb Flash --- IOS 12.2 IP/IPX/FW
• Standard Router
3 - 2621 and 6 - 2620 – 48 Mb Ram 16 Mb Flash
2620 ---IOS 12.2 IP/IPX 2621 ---IOS 12.2 IP/IPX/FW
• Switch bundle
3 Switch pods each of:-
3550-24-EMI and 2 - 2950G-12-EI
or
4006 with Supervisor 3 and 2 - 2950G-12-EI



Time line for changes

• CCNA 3.0
Certification Exams, WWE Curriculum
è Mid-Year 2003
• CCNP 3.0
Certification Exams, WWE Curriculum
è Mid-Year 2003
• Certification Exam Grace Periods



Academy Connection
Michael Furminger

Course Number


Academy Connection

• All NEW web site for Instructors and
Students



Academy Connection Homepage



The Instructor Home Page

• Consists of Three Main Sections
• Communicate (discussion boards, email, reporting)
• Teach (manage student and instructor classes)
• Learn (manage own training)



Instructor Homepage

My Profile Give Feedback Contact Us Logout

NETWORKING
A C A D E M Y

ACADEMY CONNECTION Instructor Home Search GO
INSTRUCTOR HOME +
Advanced Search
Communicate
Locators
Emails and Postings
Send Message to Groups User GO

View Alerts Listing
Resources
Tools
Message Boards Uploads/Downloads
See All Forums Course Materials
Library
Help
Report Curriculum and Assessment Glossary
Bugs Community

Teach
Manage Student Classes Hide Secondary Classes

Chicago University
Test Student Class Unix
JAGSTRYCLASS2
JAGSTRYCLASS3
JagsCCNA1Spanish
CCNA 1 class
CCNA 2Traditional Chinese SK
Test Class
CCNA5482
JAGSTRYCLASS (Secondary)



The Administrator Home Page

• Consists of Three Main Sections
• Communicate (discussion boards,
emails/alerts)
• Manage (own or other academies)



Administrator Homepage


NETWORKING
A C A D E M Y

ACADEMY CONNECTION Administrator Home Search GO

ADMIN HOME + Advanced Search
INSTRUCTOR HOME + Manage My Academies
Locators
Chicago University
Dublin University User GO

Resources
Add New Academy
Tools
Academy Tree Uploads/Downloads
Manage Uploand and Downloads Course Materials
Library
Manage Quality Assurance Plans
Help
Glossary
Academy Next Steps Community

Digital Opportunities
Gender Initiative
Global Learning Network
How to Offer New Courses
Workplace Learning (US Only)

Emails and Postings



The Student Home Page

• Consists of Five Main Sections
• Learn (manage my classes)
• Communicate (discussion boards)
• Career Development
• Academy and Program Information
• My Class List



Student Homepage


NETWORKING
A C A D E M Y

ACADEMY CONNECTION Student Home Search GO

STUDENT HOME + Advanced Search
Manage My Classes
Locators
Dublin University
Test Unix Class SK User GO

saikat-test-unix Resources
CCNA Sapient
Tools
CCNA 2 Sapient Uploads/Downloads
unix test FA Course Materials
Library
Test CCNA Class LM for exams
Help
Remote Tester Training - UNIX Glossary
CCNA for exam testing Community

SK Test Academies

Career Development
Become an Instructor
Career Path Mapping
Education Resources
Employment Opportunities


The Alumni Community

• Alumni Community is live
• Definition of alumni:
Students and graduates who have
completed at least one Course (CCNA,
CCNP, Fundamentals of Web Design,
Fundamentals of Unix etc) are eligible to
register as Alumni
Note :- This includes instructors!



Discussion Boards

• The Academy Community will facilitate
open communication in the Academy’s
learning environment. The following
people are encouraged to participate:
Alumni (already live!)
Instructors
Administrators
Students (with local academy approval)



What discussions?

• What’s new/features + guest speakers etc.
• Cisco courses (e.g. CCNA Lesson Plans)
• Other courses (e.g. Web Design)
• Program discussions (e.g. gender initiative)
• Career development
• Searchable!.



Help

• Support is offered in the following ways:
Intelligent Knowledge Base
Virtual help desk
24-hour Academy Connection Support Team



Cisco Networking Academy Program

• Questions?



Michael Furminger

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