18. Power strategy All top tier data centres are resiliently designed and offer to stay on line for 99.999% of the time by using an N + N power support configuration. Citadel 100 is unique in guaranteeing 100% power to the data halls by utilising a design that is not just resilient but also has no single points of failure and is easy to maintain. At Citadel we have developed separate power systems so that we can test any one module without impacting the rest of the site. Most importantly, these tests give our customers that extra confidence in our ability to keep their business always on-line.
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20. ISO 9000 – Quality Management System Citadel100 awarded ISO 9001:2000 Quality Management System Certification by SGS Citadel, in March 2009, achieved the ISO 9001:2000 Quality Management Certification in recognition of its quality management systems and processes . This provides independent validation that CITADEL100’s Quality Management System meets the highest standards demanded by the International Organization for Standardization (ISO). With this announcement CITADEL100 continues to build on their on-going commitment to customers towards continual improvement, superior quality and service excellence .