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                                      Closing the Participation Gap -
                                      User Generated Content in E-Learning
                                      Karsten D. Wolf
                                      Didactical Design of Interactive Learning Environments

                                      Online Educa 2007
                                      Berlin, 30.11.2007

                                                                                               cc by Karsten D. Wolf 2007
What is the participation gap?
attribution: wasta on flickr
//bwr
1,731,000                  569,000

   474,000                                    367,000

353,000                                                288,000


  283,000                                              251,000

            222,000                        221,000



          19.04.2007
                       Slides: www.slideshare.net/kadewe
                                          cc by Karsten D. Wolf 2007
native speakers of language
      Wikipedia article




                 Slides: www.slideshare.net/kadewe
                                    cc by Karsten D. Wolf 2007
native speakers of language
          Wikipedia article
              articles                    ratio
Suomi         109,454                      48
German        569,000                     176




                         Slides: www.slideshare.net/kadewe
                                            cc by Karsten D. Wolf 2007
native speakers of language
          Wikipedia article
              articles                    ratio
Suomi         109,454                      48
German        569,000                     176




                     1
                   Wikipedia
                    article

                         Slides: www.slideshare.net/kadewe
                                            cc by Karsten D. Wolf 2007
+17%                                 +13%

    +19%                                                  +17%

                                                                +27%
 +18%

  +25%                                                            +15%

        +27%                                          +14%
                             +22%
                     Suomi


ca. 6 months later (1.10.2007)
                                 Slides: www.slideshare.net/kadewe
                                                    cc by Karsten D. Wolf 2007
statistics*

50% of all edits done by 0.7% of users (615 people)

72% of text written by 1.8% of users (1,500 people)




      really old: October 2005 = 2 Internet years ≈ 14 years ago
                                                             cc by Karsten D. Wolf 2007
100




cumulative % of content
                          75




                          50




                          25




                           0        25     50     75     100      125




                                % of authors ranked by contribution
                                                               cc by Karsten D. Wolf 2007
actual data
                          100




cumulative % of content
                          75




                          50




                          25




                           0        25     50     75     100      125




                                % of authors ranked by contribution
                                                               cc by Karsten D. Wolf 2007
rough estimation
                          100




cumulative % of content
                          75




                          50




                          25




                           0        25     50     75     100      125




                                % of authors ranked by contribution
                                                               cc by Karsten D. Wolf 2007
100




cumulative % of content
                          75




                                 very few people
                          50




                          25




                           0        25     50      75    100      125




                                % of authors ranked by contribution
                                                               cc by Karsten D. Wolf 2007
do very much
                              100




    cumulative % of content
                              75




                                     very few people
                              50




                              25




                               0        25     50      75    100      125




                                    % of authors ranked by contribution
                                                                   cc by Karsten D. Wolf 2007
20% of people are doing 80% of the work




                                    cc by Karsten D. Wolf 2007
I am doing all the work and everyone else is lazy!




                                           cc by Karsten D. Wolf 2007
100

                                                                  equal
                                                               participation
cumulative % of content
                          75




                          50




                          25




                           0        25     50     75     100         125




                                % of authors ranked by contribution
                                                                  cc by Karsten D. Wolf 2007
equal
                          100




                                                               participation
cumulative % of content
                                                                    gap
                          75




                          50




                          25




                           0        25     50     75     100         125




                                % of authors ranked by contribution
                                                                  cc by Karsten D. Wolf 2007
as of February 2007

                  Datasource: http://en.wikipedia.org/wiki/
             Wikipedia:List_of_Wikipedians_by_number_of_edits
# of edits




              authors ranked by # of edits              cc by Karsten D. Wolf 2007
Wikipediholism
             #1     159,825
             #10      79,162
             #30      53,500
# of edits




             #50      46,529
             #100     36,608
             #500     17,305
             #1,000 11,101
             #2,500    5,300


             authors ranked by # of edits   cc by Karsten D. Wolf 2007
Wikipediholism
             #1     159,825
             #10      79,162
             #30      53,500
# of edits




             #50      46,529
             #100     36,608
                                   10 edits a day
             #500     17,305
                                   for 3 years
             #1,000 11,101
             #2,500    5,300


             authors ranked by # of edits   cc by Karsten D. Wolf 2007
as of February 2007
# of edits




                          Long Tail of Authors




             authors ranked by # of edits        cc by Karsten D. Wolf 2007
Wikipedia: consuming vs. producing?

         20k requests per second
       1,728,000,000 requests/day

           200,000 edits a day
           8,640 requests/edit
                 (0.01%)


   67,000 editors active in November 2006
approximately <0.01% of user base editors
                                        cc by Karsten D. Wolf 2007
cc by Karsten D. Wolf 2007
s
                   h
                 t
               u
             o
            y o rs
          n
        a       t
     m re a
     rC
   e
 G      %
      5
    2
Datasource JIM 2007 Press release
                                cc by Karsten D. Wolf 2007
cc by Karsten D. Wolf 2007
Why participate?
Why engage for free in OSS?

• The economist‘s view: It‘s just signaling for self-promotion (Lerner & Tirole,
  2002)


• Empirical studies contradict: it is intrinsic motivation!


   • Hertel, Guido, Sven Nieder and Stefanie Herrmann (2003)


   • Lakhani, Karim R. and Robert G. Wolf (2003)




                                                                      © Karsten D. Wolf 2007
Understanding Open Content Authors Motivation

• Altruism – for the love of other people

• Reputation – showing off one‘s own capability = self-promotion

• Interest, Fun and Flow – doing it for the Joy of it

• Learning – learning by authoring public entities

• Collaboration – tackling something not feasible for oneself

• Job – getting a paycheck

• Saving – no need to buy textbooks and giving back some time

• Political Statement – e.g. anti capitalist point of view, anti copyrights pov…

• Assignment – getting a grade and a diploma

• Convenience – it is easier to find notes in public repositories than on my HD

                                                                       © Karsten D. Wolf 2007
What kind of content makes
good candidate for OCP?

• both basic and advanced level of content, doesn‘t matter


• both Super Special Interest and Mass Audience


• Opportunity costs of making it open is low for most scientific SSI and
  school market


• Reputation gain is great for Mass Audience




                                                                  © Karsten D. Wolf 2007
Content size, team size & collaboration

• Smaller snippets are easier


   • Wikipedia = collective


   • Blogs = individual


• The bigger, the more authors = more difficult (e.g. WikiBooks)


• Solution: snippets!


• Problem: Thousands of snippets do not make great textbooks




                                                                  © Karsten D. Wolf 2007
Commented Collections

• DRY = Don‘t Repeat Yourself


• DRY(AO) = Don‘t Repeat Yourself and Others!


• Good bye Open Content Books


• Hello Commented Collections of Open Snippets


• Makes sense from the Personal Learning Environment viewpoint, too!




                                                                  © Karsten D. Wolf 2007
Why participation in education?
build
public
entities

           Seymour Papert
             Father of Logo
            Constructionist
                cc by Karsten D. Wolf 2007
John Seely Brown
                                             Xerox Parc
                               Cognitive Apprenticeship
culture of participation

recreation to become a form of re-creation
(remix, tinkering, sharing) based on productive
inquiry situated in communities of co-creation

learning about ➙ learning to be
        http://mitworld.mit.edu/video/419/
                                              cc by Karsten D. Wolf 2007
http://www.everlearn.info
Structure and effects of participation?
Research project settings

• Learning environment EverLearn (http://www.everlearn.info)


• about 4000 active users (= having completed a course)


• logs from fall 2004 to summer 2007


• about 1,85 million logged actions of users


• non-reactive observational data (level 5, Fritsche & Linneweber 2006):
  the users are not aware of the observation and they don‘t know, that their
  data is used for research




                                                                  cc by Karsten D. Wolf 2007
Consumptive usage

• read pages


• navigate the course


• download files


•…




                        cc by Karsten D. Wolf 2007
Productive usage

• Edit pages


• Upload files


• Discuss


• Chat


•…




                   cc by Karsten D. Wolf 2007
Usage by time: consumption vs. production
Usage by time: consumption vs. production
Usage by time: consumption vs. production
Correlation between
production and problem solving



                                               Created
                        Chat     Discussion
                                              content in
                      Messages     entries
                                                words
                          .03       .28*         .43**
     Problemsolving
         Score          (.425)     (.048)       (.005)




                 n=36 (Wolf/Prasser 2006)
Gender: productive vs. consumptive usage



                    Prod.      Total
        Cons.                              P/T


                    106,7      783,9    13,6%
  M     677,2


                    130,6      1054,9   12,4%
  F     924,2


                    n = 1688
Mean
                             Median
                        50% edit more
                         than median!




                         Wikipedia
linear   exponential

                       0.001% edit more
                         than median!
Mean
                             Median
                        50% edit more
                         than median!




                         Wikipedia
linear   exponential

                       0.001% edit more
                         than median!
production is
     harder than
    consumption

   participation is
less equal distributed
How to close the gap?
technical: make it easy

social: make it a small
accountable community

motivational: build up interest
and develop meaningful taks
Get more info at
wolf@uni-bremen.de
http://www.karsten-d-wolf.de
http://blog.didactalab.de
http://teachlab.didactalab.de
                                cc by Karsten D. Wolf 2007

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Closing The Participation Gap in Online Learning

  • 1. attribution: jamesgrayking on flickr Closing the Participation Gap - User Generated Content in E-Learning Karsten D. Wolf Didactical Design of Interactive Learning Environments Online Educa 2007 Berlin, 30.11.2007 cc by Karsten D. Wolf 2007
  • 2. What is the participation gap?
  • 5. 1,731,000 569,000 474,000 367,000 353,000 288,000 283,000 251,000 222,000 221,000 19.04.2007 Slides: www.slideshare.net/kadewe cc by Karsten D. Wolf 2007
  • 6. native speakers of language Wikipedia article Slides: www.slideshare.net/kadewe cc by Karsten D. Wolf 2007
  • 7. native speakers of language Wikipedia article articles ratio Suomi 109,454 48 German 569,000 176 Slides: www.slideshare.net/kadewe cc by Karsten D. Wolf 2007
  • 8. native speakers of language Wikipedia article articles ratio Suomi 109,454 48 German 569,000 176 1 Wikipedia article Slides: www.slideshare.net/kadewe cc by Karsten D. Wolf 2007
  • 9. +17% +13% +19% +17% +27% +18% +25% +15% +27% +14% +22% Suomi ca. 6 months later (1.10.2007) Slides: www.slideshare.net/kadewe cc by Karsten D. Wolf 2007
  • 10. statistics* 50% of all edits done by 0.7% of users (615 people) 72% of text written by 1.8% of users (1,500 people) really old: October 2005 = 2 Internet years ≈ 14 years ago cc by Karsten D. Wolf 2007
  • 11. 100 cumulative % of content 75 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 12. actual data 100 cumulative % of content 75 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 13. rough estimation 100 cumulative % of content 75 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 14. 100 cumulative % of content 75 very few people 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 15. do very much 100 cumulative % of content 75 very few people 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 16. 20% of people are doing 80% of the work cc by Karsten D. Wolf 2007
  • 17. I am doing all the work and everyone else is lazy! cc by Karsten D. Wolf 2007
  • 18. 100 equal participation cumulative % of content 75 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 19. equal 100 participation cumulative % of content gap 75 50 25 0 25 50 75 100 125 % of authors ranked by contribution cc by Karsten D. Wolf 2007
  • 20. as of February 2007 Datasource: http://en.wikipedia.org/wiki/ Wikipedia:List_of_Wikipedians_by_number_of_edits # of edits authors ranked by # of edits cc by Karsten D. Wolf 2007
  • 21. Wikipediholism #1 159,825 #10 79,162 #30 53,500 # of edits #50 46,529 #100 36,608 #500 17,305 #1,000 11,101 #2,500 5,300 authors ranked by # of edits cc by Karsten D. Wolf 2007
  • 22. Wikipediholism #1 159,825 #10 79,162 #30 53,500 # of edits #50 46,529 #100 36,608 10 edits a day #500 17,305 for 3 years #1,000 11,101 #2,500 5,300 authors ranked by # of edits cc by Karsten D. Wolf 2007
  • 23. as of February 2007 # of edits Long Tail of Authors authors ranked by # of edits cc by Karsten D. Wolf 2007
  • 24. Wikipedia: consuming vs. producing? 20k requests per second 1,728,000,000 requests/day 200,000 edits a day 8,640 requests/edit (0.01%) 67,000 editors active in November 2006 approximately <0.01% of user base editors cc by Karsten D. Wolf 2007
  • 25. cc by Karsten D. Wolf 2007
  • 26. s h t u o y o rs n a t m re a rC e G % 5 2 Datasource JIM 2007 Press release cc by Karsten D. Wolf 2007
  • 27. cc by Karsten D. Wolf 2007
  • 29. Why engage for free in OSS? • The economist‘s view: It‘s just signaling for self-promotion (Lerner & Tirole, 2002) • Empirical studies contradict: it is intrinsic motivation! • Hertel, Guido, Sven Nieder and Stefanie Herrmann (2003) • Lakhani, Karim R. and Robert G. Wolf (2003) © Karsten D. Wolf 2007
  • 30. Understanding Open Content Authors Motivation • Altruism – for the love of other people • Reputation – showing off one‘s own capability = self-promotion • Interest, Fun and Flow – doing it for the Joy of it • Learning – learning by authoring public entities • Collaboration – tackling something not feasible for oneself • Job – getting a paycheck • Saving – no need to buy textbooks and giving back some time • Political Statement – e.g. anti capitalist point of view, anti copyrights pov… • Assignment – getting a grade and a diploma • Convenience – it is easier to find notes in public repositories than on my HD © Karsten D. Wolf 2007
  • 31. What kind of content makes good candidate for OCP? • both basic and advanced level of content, doesn‘t matter • both Super Special Interest and Mass Audience • Opportunity costs of making it open is low for most scientific SSI and school market • Reputation gain is great for Mass Audience © Karsten D. Wolf 2007
  • 32. Content size, team size & collaboration • Smaller snippets are easier • Wikipedia = collective • Blogs = individual • The bigger, the more authors = more difficult (e.g. WikiBooks) • Solution: snippets! • Problem: Thousands of snippets do not make great textbooks © Karsten D. Wolf 2007
  • 33. Commented Collections • DRY = Don‘t Repeat Yourself • DRY(AO) = Don‘t Repeat Yourself and Others! • Good bye Open Content Books • Hello Commented Collections of Open Snippets • Makes sense from the Personal Learning Environment viewpoint, too! © Karsten D. Wolf 2007
  • 34. Why participation in education?
  • 35. build public entities Seymour Papert Father of Logo Constructionist cc by Karsten D. Wolf 2007
  • 36. John Seely Brown Xerox Parc Cognitive Apprenticeship culture of participation recreation to become a form of re-creation (remix, tinkering, sharing) based on productive inquiry situated in communities of co-creation learning about ➙ learning to be http://mitworld.mit.edu/video/419/ cc by Karsten D. Wolf 2007
  • 38.
  • 39.
  • 40. Structure and effects of participation?
  • 41. Research project settings • Learning environment EverLearn (http://www.everlearn.info) • about 4000 active users (= having completed a course) • logs from fall 2004 to summer 2007 • about 1,85 million logged actions of users • non-reactive observational data (level 5, Fritsche & Linneweber 2006): the users are not aware of the observation and they don‘t know, that their data is used for research cc by Karsten D. Wolf 2007
  • 42. Consumptive usage • read pages • navigate the course • download files •… cc by Karsten D. Wolf 2007
  • 43. Productive usage • Edit pages • Upload files • Discuss • Chat •… cc by Karsten D. Wolf 2007
  • 44.
  • 45. Usage by time: consumption vs. production
  • 46. Usage by time: consumption vs. production
  • 47. Usage by time: consumption vs. production
  • 48. Correlation between production and problem solving Created Chat Discussion content in Messages entries words .03 .28* .43** Problemsolving Score (.425) (.048) (.005) n=36 (Wolf/Prasser 2006)
  • 49. Gender: productive vs. consumptive usage Prod. Total Cons. P/T 106,7 783,9 13,6% M 677,2 130,6 1054,9 12,4% F 924,2 n = 1688
  • 50.
  • 51.
  • 52.
  • 53. Mean Median 50% edit more than median! Wikipedia linear exponential 0.001% edit more than median!
  • 54. Mean Median 50% edit more than median! Wikipedia linear exponential 0.001% edit more than median!
  • 55. production is harder than consumption participation is less equal distributed
  • 56. How to close the gap?
  • 57. technical: make it easy social: make it a small accountable community motivational: build up interest and develop meaningful taks
  • 58. Get more info at wolf@uni-bremen.de http://www.karsten-d-wolf.de http://blog.didactalab.de http://teachlab.didactalab.de cc by Karsten D. Wolf 2007