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WHAT IS OB??The multidisciplinary field that seeks knowledge of behavior, attitudes, & motivation in organizational settings by systematically studying individual, group, and organizational processes
Characteristics of the Field of OB• OB applies the scientific method to practical managerial problems• OB focuses on three levels of analysis: individuals, groups, and organizations• OB is multidisciplinary in nature• OB seeks to improve organizational effectiveness and the quality of life at work• OB is more than common sense 3
Y??Understanding the dynamics of behaviorin organizations is essential to achievingpersonal success as amanager, regardless of your area ofspecialization
Y??Principles of organizational behavior are involved in making people both productive and happy on their jobs (Does happy lead to productive?)
Y??To achieve success in today’s rapidly changing environment, organizations must successfully address a wide variety of OB issues
Management is… EfficiencyGetting workdone through others Effectiveness
Management Functions Classical Updated Management Functions Management FunctionsPlanning Making Things HappenOrganizing Meeting the CompetitionStaffing Organizing People,Leading Projects, and ProcessesControlling
Core skills and their use in thedifferent levels: Robert.L.Katz. Managerial levels Lower Middle Top Conceptual skills Human skills Technical skills
• DEFINITION.• Nature & Features of OB.• OB as a DISCIPLINE.
Fundamental Assumptions• OB recognizes the dynamic nature of organizations• OB assumes there is no “one best” approach• OB responds to advances in technology• OB takes a global perspective• OB embraces the trend toward diversity 13
Contributing Disciplines to OB… PSYCHOLOGY. SOCIOLOGY. Social Psychology. ANTHROPOLOGY. Political Science.
Challenges…1. Increasing number of Global Organizations.2. Utilizing IT & E-commerce.3. Maintaining a diverse workforce.4. Building a competitive advantage.
Current Issues in OB…• Cross-cultural aspects of behavior• Unethical behavior in organizations• Workforce diversity• Alternative work arrangements• Increasing team responsibility• Unrelenting change 16