Organizational Behavior Chapter 1
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  • 1. WHAT IS OB??The multidisciplinary field that seeks knowledge of behavior, attitudes, & motivation in organizational settings by systematically studying individual, group, and organizational processes
  • 2. Characteristics of the Field of OB• OB applies the scientific method to practical managerial problems• OB focuses on three levels of analysis: individuals, groups, and organizations• OB is multidisciplinary in nature• OB seeks to improve organizational effectiveness and the quality of life at work• OB is more than common sense 3
  • 3. Levels of Analysis in OB 4
  • 4. Y??Understanding the dynamics of behaviorin organizations is essential to achievingpersonal success as amanager, regardless of your area ofspecialization
  • 5. Y??Principles of organizational behavior are involved in making people both productive and happy on their jobs (Does happy lead to productive?)
  • 6. Y??To achieve success in today’s rapidly changing environment, organizations must successfully address a wide variety of OB issues
  • 7. Management is… EfficiencyGetting workdone through others Effectiveness
  • 8. Management Functions Classical Updated Management Functions Management FunctionsPlanning Making Things HappenOrganizing Meeting the CompetitionStaffing Organizing People,Leading Projects, and ProcessesControlling
  • 9. Core skills and their use in thedifferent levels: Robert.L.Katz. Managerial levels Lower Middle Top Conceptual skills Human skills Technical skills
  • 10. Managerial Roles Interpersonal Informational DecisionalFigurehead Monitor EntrepreneurLeader Disseminator Disturbance HandlerLiaison Spokesperson Resource Allocator Negotiator
  • 11. • DEFINITION.• Nature & Features of OB.• OB as a DISCIPLINE.
  • 12. Fundamental Assumptions• OB recognizes the dynamic nature of organizations• OB assumes there is no “one best” approach• OB responds to advances in technology• OB takes a global perspective• OB embraces the trend toward diversity 13
  • 13. Contributing Disciplines to OB… PSYCHOLOGY. SOCIOLOGY. Social Psychology. ANTHROPOLOGY. Political Science.
  • 14. Challenges…1. Increasing number of Global Organizations.2. Utilizing IT & E-commerce.3. Maintaining a diverse workforce.4. Building a competitive advantage.
  • 15. Current Issues in OB…• Cross-cultural aspects of behavior• Unethical behavior in organizations• Workforce diversity• Alternative work arrangements• Increasing team responsibility• Unrelenting change 16
  • 16. Welcome to the amazing world of