Institute of hospitality ghana, national hospitality conference, accra-ghana-3rd november 2011- jean lukaz presentation: 'Benefits of Hospitality to Corporate Ghana'
Benefits of Hospitality to Corporate Ghana, Institute of Hospitality-Ghana International Branch, National Hospitality Conference, Accra-Ghana, 3rd November 2011- Facilitator- Jean Lukaz -presentation.pptx, [past chairperson], Hospitality Festival, Accra-Ghana
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Institute of hospitality ghana, national hospitality conference, accra-ghana-3rd november 2011- jean lukaz presentation: 'Benefits of Hospitality to Corporate Ghana'
1. BY
JEAN LUKAZ
PAST CHAIRPERSON,
INSTITUTE OF HOSPITALITY ,
GHANA INTERNATIONAL BRANCH
Benefits of Hospitality
to Corporate Ghana
National Hospitality Conference,
3rd November, 2011
National Theater, Accra
2. Are we Servicing or Being Served?
By Jean Lukaz MIH, MTS,
Visionary Consultant,
Hospitality Business Acumen, Leadership and Administration
3.
4.
5. THE GIFT OF HOSPITALITY
Greek: (φιλοξενια,
a, “love of strangers,”)
The gift of hospitality is the ability to
enjoy meeting new people and
providing a warm welcome, food,
friendship, or shelter.
6. INCENTIVES
KILL THE ‘SPIRIT OF HOSPITALITY’
‘Monetized Hospitality’
cannot replace
‘the Spirit of Hospitality’
7. ESSAYS MORAL AND LITERARY
BY VICESIMUS KNOX M.A
LATE FELLOW OF ST JOHN'S COLLEGE OXFORD
VOL II- 1800
‘The days of Elizabeth have been extolled as the days of genuine hospitality
The doors were thrown open and at the found of the dinner bell all the
neighbouring country crowded to the smoking table… There was something
generous and magnificent in the idea and it gave the nobles of the land the
influence of kings over their neighbourhood…Considered in a charitable light
as affording food to the hungry it will be found a less useful mode than the
modern institutions for the accomplishment of that purpose
…The great number of houses now established for the reception of travellers
in every part of the kingdom and the expeditious modes of travelling which
render delay unnecessary have contributed to restrain that general hospitality
which opened the door to all who came’ (pp.231-232)
8. EMOTIONAL INTELLIGENCE
Goleman (1995 )
‘the capacity for recognizing our own feelings and that
of others, for motivating ourselves, for managing
emotions well in ourselves as well as others’……?It is
not enough to have a high IQ (Intelligence Quotient);
emotional intelligence is also required’
10. NGRAM VIEWER
When you enter phrases into the
Google Books Ngram Viewer, it
displays a graph showing how those
phrases have occurred in a corpus of
books (e.g., "British English", "English
Fiction", "French") over the selected
years.
16. THE BENEFITS
To CORPORATE GHANA Self-Centered-2
Servicing Hospitality Industry: Financing &
Equipping Hospitality
17. MUTUAL BENEFITS:
A WIN-WIN SITUATION
Cor porate Ghana
Ser vicing: Financing &
Equipping Hospitality
Cor porate Ghana Being
Ser ved: by Hospitality
Industr y
31. ESSAYS MORAL AND LITERARY
BY VICESIMUS KNOX M.A
LATE FELLOW OF ST JOHN'S COLLEGE OXFORD
VOL II- 1800
…The great number of houses now established for
the reception of travellers in every part of the kingdom
and the expeditious modes of travelling which render
delay unnecessary have contributed to restrain that
general hospitality which opened the door to all
who came’ (pp.232)
‘as Hospitality gets monetized,
the ‘Spirit of Hospitality’ disappears’
32. TO BENEFIT, DOES SIZE REALLY MATTER?
TNCs biting the CHUNKS out…
49. OBAMA GHANA SPEECH
‘In the 21st century, capable, reliable and transparent
institutions are the key to success..
Africa doesn't need strongmen, it needs strong
institutions…
With strong institutions and a strong will, I know that
Africans can live their dreams in Nairobi and Lagos; in
Kigali and Kinshasa; in Harare and right here in
Accra…
You have the power to hold your leaders accountable,
and to build institutions that serve the people.’