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Students’ use of Web 2.0 tools in higher education:
Good practice in assessment and academic integrity –
                 What does it take?

           An ALTC priority project 2009-2011

        Margaret Hamilton and Joan Richardson
                   RMIT University
              ATN Assessment Workshop
                      19 November 2010
Project team




Jenny Waycott (project manager), Faculty of Medicine, Dentistry and Health
    Sciences, University of Melbourne.
Celia Thompson, School of Languages and Linguistics, University of Melbourne.
Margaret Hamilton, School of Computer Science and IT, RMIT University.
Joan Richardson, School of Business Information Technology, RMIT University.
Kathleen Gray (project leader), Faculty of Medicine / Department of Information
    Systems, University of Melbourne.
Rosemary Clerehan, Faculty of Medicine, Nursing and Health Sciences, Monash
    University.
Judithe Sheard, Faculty of Information Technology, Monash University.
Project
background
The future of teaching & assessing
               “academic writing”
Chodorow       • “the form and substance of scholarly
(2000, p.91)     communications will change over time, so
                 that it will be difficult to trace the historical
                 flow of the work”
               • “a free-flowing stream of scholarly discourse
                 will reduce the role of scholarly authority in
                 the progress of research”
               • “the roles of individual authors will be
                 obscured in the electronic environment”
The future of teaching & assessing
                “academic writing”
O’Reilly & Battelle   “One of the fundamental ideas underlying
(2009, p. 2)            Web 2.0 [is] that successful network
                        applications are systems for harnessing
                        collective intelligence ... a large group of
                        people can create a collective work
                        whose value far exceeds that provided
                        by any of the individual participants”
The future of teaching & assessing
               “academic writing”
Kakutani               “jump to the summary, the video clip, the
               sound bite — never mind if context and nuance are lost
(2010,         in the process; never mind if it’s our emotions, more
paras 13-14)   than our sense of reason, that are engaged; never mind
               if statements haven’t been properly vetted and
               sourced”
                        “tweet and text one another during plays and
               movies, forming judgments before seeing the arc of the
               entire work”
                        “power-search for nuggets of information that
               might support their theses, saving them the time of
               wading through stacks of material that might prove
               marginal but that might have also prompted them to
               reconsider or refine their original thinking”
What do you think
                       ?


“The assessment of student web 2.0 authoring is

                  .......................
     for learning and teaching in Australian
                     universities”.
Project aims
A collegial approach to addressing the challenges of university
assessment 2.0:

1. Survey and interview Australian teaching academics
   (September 2009)

2. Convene a national roundtable (November 2009)

3. Field-test good practice guidelines (February to June 2010)

4. Produce and share resources (July 2010 ff)
1. What goes on in assessment 2.0?

The subject teaching context

1. What discipline or professional degree/s are students enrolled in when
   they complete this unit of study?

2. At what level/s is this unit of study?

3. How many students were enrolled in this unit of study the last time it ran?

4. When did you first use this assignment in more or less its present form in
   this unit of study?
The subject teaching context


             Discipline
                                  Number of
                                  responses

Humanities/Society & Culture         16

Education                            15

Information technology               11

Management and commerce               6

Health                                5
The mechanics of the assignment
     Type of Web 2.0 activity   Number of responses



wiki writing                            32

blogging/microblogging                  31

social networking                       17

audio/video podcasting                  16

virtual world activities                12

social bookmarking                      11
The mechanics of the assignment
      Time given to complete   Number of
           assignment          responses



More than 1 month                 42

1 month or less                   14

1 week or less                     2

1 day or less                      1
The mechanics of the assignment
   Estimated time to complete   Number of
          assignment            responses


11-20 hours                        21

01-10 hours                        17

21-30 hours                        10

31-40 hours                         7

Less than 1 hour                    3

More than 40 hours                  1
The marking process

     Who marks the assignment?             Number of
                                           responses

Marked by one staff member                    40

Marked by more than one staff member          17

Marked by other students                       8

Self-marked by the student/s responsible       7
What techniques are used to mark the assignment?   Number of
                                                       responses


Comments as well as marks provided                        41

Rubric used                                               33

Marked in stages                                          22

Equal marks shared by everyone in a student group         15

Verification of identity of students submitting work      13

Plagiarism checking tools used (e.g., Turnitin)           12

Blind marking (i.e., student work is de-identified)       3

Automated analysis or grading of student work             2
What feedback do students receive?             Number of
                                                        responses

Grades in the form of a number or letter                   44

Confirmation
                                                           43
(confirmation that work is of acceptable standard)

Explanation
                                                           41
(recommendations for bringing work up to standard)

Correction
                                                           39
(flagging of specific shortcomings with student work)

Elaboration
                                                           25
(supplementary information to extend understanding)

Diagnosis
(analysis of what may have led to shortcomings or          22
misconceptions in student work)
2. What would good practice look like?

When university students are asked to
demonstrate their learning using this form of
web 2.0 authoring, what academic standards,
and assessment and reporting practices are
essential or desirable?

       Proceedings of national roundtable:
http://web2assessmentroundtable.pbworks.com/
2. What would good practice look like?

Affordances:
Ensuring an appropriate fit between what Web 2.0 activities
  entail and what assessment is trying to achieve

•   Open publishing
•   Communication styles and texts
•   Personal identity and experience
•   Co-creation, collaboration, crowdsourcing
•   Content management
Affordances

Open publishing:
• Student work can be made easily
  accessible to an audience of
  peers for mutual benefit including
  reviewing and rating.

• Review and assessment of
  student work from outside the
  university can be invited or
  anticipated.
Affordances
Co-creation,
collaboration,
crowdsourcing:
• Group work can scale between a
  small closed group and a large
  free-to-join learning community
• Individual contributions to group
  work can (sometimes) be
  distinguished.
• Groups can work on large,
  complex tasks.
2. What would good practice look like?

Processes
Supporting individual and                 Design
organisational learning
throughout the cycle of
                            Review                  Implement
assessment activities



                               Feedback            Mark
Processes

Design rationale
• Student learning can’t be assessed with as much effectiveness, reliability
  or validity by using any other type of assignment.

• Students strive to achieve excellence more than they would in some other
  type of assignment.

• Staff manage the assignment related workload more sustainably than with
  some other type of assignment.

• Another reason ....
Processes

Implementing how?
• Explain the timing, weighting and criteria

• Show and discus exemplary student work

• Explain academic attribution and citation practices that are expected

• Provide opportunities to practice and show learning based on formative
  assessment, before submitting work for summative assessment

• Other teaching techniques?
Processes

Review and monitor using...
• Student feedback about this assignment

• Input from relevant professional or industry advisors

• Longitudinal evaluation of student performance in this assignment

• Academic peer review in learning and teaching forums

• Other methods of continuous improvement....
2. What would good practice look like?

Policy
Assessment that is safe and
fair for students and staff
• disability
• access to IT services or
  equipment
• appropriate conduct
• identity and privacy
• academic honesty and integrity
• special consideration
• moral rights and copyright
3. What works and doesn’t work in real subject teaching settings?

                                      Criminal Law
18 subjects @    Blogging             Cultural Studies
5 universities                        Media Studies
during           Social bookmarking   Education
Semester 1,      Social networking    Japanese
2010:            Photo and video
                                      Communication Design
                                      Economics
                 sharing
                                      Work Integrated Learning
                                      Business
                 Virtual worlds
                                      Chinese
                                      Accounting
                                      Education
                 Wiki writing         Science
                                      Information Technology
                                      Italian
                 Combined Web 2.0     Document Management
                 tools                Information Technology
We acknowledge contributions by ...
Project Advisory Group
•   Matthew Allen, Bill Anderson, Greg Battye, Robyn Benson, Tracey Bretag, Jenny Buckworth,
    Denise Chalmers, Geoffrey Crisp, Leitha Delves, Bobby Elliott, Jacqui Ewart, Glenn Finger, Tom
    Franklin, Merrilyn Goos, Scott Grant, Ashley Holmes, Christopher Hughes, David Jones, Marj
    Kibby, Adrian Kirkwood, Mark Lee, Catherine McLoughlin, Beverley Oliver, Kaz Ross, Alison
    Ruth, Royce Sadler, Mary Simpson, Arthur Winzenried, Katina Zammit, Lynette Zeeng.

Project Reference Group
•   Michael Abulencia, Robyn Benson, John Benwell, Marsha Berry, Marilys Guillemin, Laura
    Harris, Deborah Jones, Gregor Kennedy, Shaun Khoo, George Kotsanas, Lauren O’Dwyer,
    Jason Patten, Emma Read, Julianne Reid, Gordon Sanson, Cristina Varsavsky.

Project Field-testing Group
•   Matthew Absolom, Anne Davies, Cathy Farrell, Scott Grant, Terry Hallahan, Michael
    Henderson, John Hurst, Ramon Laboto, Warren McKeown, Michael Nott, Kerry Pantzopoulos,
    Michele Ruyters, Sukunesan Sinnappan, Michael Smith, Sandra Smith, Robyn Spence-Brown,
    Elizabeth Stewart, John Terrell, Jenny Weight, Lynette Zeeng

ALTC
Support for this project has been provided by the Australian Learning and Teaching Council Ltd.
    (www.altc.edu.au), an initiative of the Australian Government Department of Education,
    Employment and Workplace Relations.
The views expressed in this presentation do not necessarily reflect the views of the Australian Learning
    and Teaching Council, or the views of individual contributors apart from the project team.
We invite you to join in and extend the discussion

• Moodle: www.groups.edna.edu.au/course/view.php?id=2146

• Blog: http://web2assessment.blogspot.com

• Bookmarks: http://www.citeulike.org/tag/assessment20

• Workshops 2010-2011
  @ HERDSA, ATN Assessment, ASCILITE, ACE

• Feedback: http://www.zoomerang.com/Survey/WEB22APCVU3JP7
References

• Chodorow, S. (2000). Scholarship & scholarly communication in the
  electronic age. Educause Review, 35(1), 86-92. Retrieved 28 November,
  2007 from http://www.educause.edu/ir/library/pdf/ERM001B.pdf
• Kakutani, M. (2010, 17 March). Texts without context. [Book review]. New
  York Times.
  http://www.nytimes.com/2010/03/21/books/21mash.html?ref=books
• O’Reilly, T., & Battelle, J. (2009). Web Squared: Web 2.0 Five Years On.
  Special Report for the Web 2.0 Summit, 20-22 October , San Francisco CA.
  Retrieved October 1, 2009 from
  http://assets.en.oreilly.com/1/event/28/web2009_websquared-
  whitepaper.pdf

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Atn workshop 2010_asw2_a_slides

  • 1. Students’ use of Web 2.0 tools in higher education: Good practice in assessment and academic integrity – What does it take? An ALTC priority project 2009-2011 Margaret Hamilton and Joan Richardson RMIT University ATN Assessment Workshop 19 November 2010
  • 2. Project team Jenny Waycott (project manager), Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne. Celia Thompson, School of Languages and Linguistics, University of Melbourne. Margaret Hamilton, School of Computer Science and IT, RMIT University. Joan Richardson, School of Business Information Technology, RMIT University. Kathleen Gray (project leader), Faculty of Medicine / Department of Information Systems, University of Melbourne. Rosemary Clerehan, Faculty of Medicine, Nursing and Health Sciences, Monash University. Judithe Sheard, Faculty of Information Technology, Monash University.
  • 4. The future of teaching & assessing “academic writing” Chodorow • “the form and substance of scholarly (2000, p.91) communications will change over time, so that it will be difficult to trace the historical flow of the work” • “a free-flowing stream of scholarly discourse will reduce the role of scholarly authority in the progress of research” • “the roles of individual authors will be obscured in the electronic environment”
  • 5. The future of teaching & assessing “academic writing” O’Reilly & Battelle “One of the fundamental ideas underlying (2009, p. 2) Web 2.0 [is] that successful network applications are systems for harnessing collective intelligence ... a large group of people can create a collective work whose value far exceeds that provided by any of the individual participants”
  • 6. The future of teaching & assessing “academic writing” Kakutani “jump to the summary, the video clip, the sound bite — never mind if context and nuance are lost (2010, in the process; never mind if it’s our emotions, more paras 13-14) than our sense of reason, that are engaged; never mind if statements haven’t been properly vetted and sourced” “tweet and text one another during plays and movies, forming judgments before seeing the arc of the entire work” “power-search for nuggets of information that might support their theses, saving them the time of wading through stacks of material that might prove marginal but that might have also prompted them to reconsider or refine their original thinking”
  • 7. What do you think ? “The assessment of student web 2.0 authoring is ....................... for learning and teaching in Australian universities”.
  • 8. Project aims A collegial approach to addressing the challenges of university assessment 2.0: 1. Survey and interview Australian teaching academics (September 2009) 2. Convene a national roundtable (November 2009) 3. Field-test good practice guidelines (February to June 2010) 4. Produce and share resources (July 2010 ff)
  • 9. 1. What goes on in assessment 2.0? The subject teaching context 1. What discipline or professional degree/s are students enrolled in when they complete this unit of study? 2. At what level/s is this unit of study? 3. How many students were enrolled in this unit of study the last time it ran? 4. When did you first use this assignment in more or less its present form in this unit of study?
  • 10. The subject teaching context Discipline Number of responses Humanities/Society & Culture 16 Education 15 Information technology 11 Management and commerce 6 Health 5
  • 11. The mechanics of the assignment Type of Web 2.0 activity Number of responses wiki writing 32 blogging/microblogging 31 social networking 17 audio/video podcasting 16 virtual world activities 12 social bookmarking 11
  • 12. The mechanics of the assignment Time given to complete Number of assignment responses More than 1 month 42 1 month or less 14 1 week or less 2 1 day or less 1
  • 13. The mechanics of the assignment Estimated time to complete Number of assignment responses 11-20 hours 21 01-10 hours 17 21-30 hours 10 31-40 hours 7 Less than 1 hour 3 More than 40 hours 1
  • 14. The marking process Who marks the assignment? Number of responses Marked by one staff member 40 Marked by more than one staff member 17 Marked by other students 8 Self-marked by the student/s responsible 7
  • 15. What techniques are used to mark the assignment? Number of responses Comments as well as marks provided 41 Rubric used 33 Marked in stages 22 Equal marks shared by everyone in a student group 15 Verification of identity of students submitting work 13 Plagiarism checking tools used (e.g., Turnitin) 12 Blind marking (i.e., student work is de-identified) 3 Automated analysis or grading of student work 2
  • 16. What feedback do students receive? Number of responses Grades in the form of a number or letter 44 Confirmation 43 (confirmation that work is of acceptable standard) Explanation 41 (recommendations for bringing work up to standard) Correction 39 (flagging of specific shortcomings with student work) Elaboration 25 (supplementary information to extend understanding) Diagnosis (analysis of what may have led to shortcomings or 22 misconceptions in student work)
  • 17. 2. What would good practice look like? When university students are asked to demonstrate their learning using this form of web 2.0 authoring, what academic standards, and assessment and reporting practices are essential or desirable? Proceedings of national roundtable: http://web2assessmentroundtable.pbworks.com/
  • 18. 2. What would good practice look like? Affordances: Ensuring an appropriate fit between what Web 2.0 activities entail and what assessment is trying to achieve • Open publishing • Communication styles and texts • Personal identity and experience • Co-creation, collaboration, crowdsourcing • Content management
  • 19. Affordances Open publishing: • Student work can be made easily accessible to an audience of peers for mutual benefit including reviewing and rating. • Review and assessment of student work from outside the university can be invited or anticipated.
  • 20. Affordances Co-creation, collaboration, crowdsourcing: • Group work can scale between a small closed group and a large free-to-join learning community • Individual contributions to group work can (sometimes) be distinguished. • Groups can work on large, complex tasks.
  • 21. 2. What would good practice look like? Processes Supporting individual and Design organisational learning throughout the cycle of Review Implement assessment activities Feedback Mark
  • 22. Processes Design rationale • Student learning can’t be assessed with as much effectiveness, reliability or validity by using any other type of assignment. • Students strive to achieve excellence more than they would in some other type of assignment. • Staff manage the assignment related workload more sustainably than with some other type of assignment. • Another reason ....
  • 23. Processes Implementing how? • Explain the timing, weighting and criteria • Show and discus exemplary student work • Explain academic attribution and citation practices that are expected • Provide opportunities to practice and show learning based on formative assessment, before submitting work for summative assessment • Other teaching techniques?
  • 24. Processes Review and monitor using... • Student feedback about this assignment • Input from relevant professional or industry advisors • Longitudinal evaluation of student performance in this assignment • Academic peer review in learning and teaching forums • Other methods of continuous improvement....
  • 25. 2. What would good practice look like? Policy Assessment that is safe and fair for students and staff • disability • access to IT services or equipment • appropriate conduct • identity and privacy • academic honesty and integrity • special consideration • moral rights and copyright
  • 26. 3. What works and doesn’t work in real subject teaching settings? Criminal Law 18 subjects @ Blogging Cultural Studies 5 universities Media Studies during Social bookmarking Education Semester 1, Social networking Japanese 2010: Photo and video Communication Design Economics sharing Work Integrated Learning Business Virtual worlds Chinese Accounting Education Wiki writing Science Information Technology Italian Combined Web 2.0 Document Management tools Information Technology
  • 27. We acknowledge contributions by ... Project Advisory Group • Matthew Allen, Bill Anderson, Greg Battye, Robyn Benson, Tracey Bretag, Jenny Buckworth, Denise Chalmers, Geoffrey Crisp, Leitha Delves, Bobby Elliott, Jacqui Ewart, Glenn Finger, Tom Franklin, Merrilyn Goos, Scott Grant, Ashley Holmes, Christopher Hughes, David Jones, Marj Kibby, Adrian Kirkwood, Mark Lee, Catherine McLoughlin, Beverley Oliver, Kaz Ross, Alison Ruth, Royce Sadler, Mary Simpson, Arthur Winzenried, Katina Zammit, Lynette Zeeng. Project Reference Group • Michael Abulencia, Robyn Benson, John Benwell, Marsha Berry, Marilys Guillemin, Laura Harris, Deborah Jones, Gregor Kennedy, Shaun Khoo, George Kotsanas, Lauren O’Dwyer, Jason Patten, Emma Read, Julianne Reid, Gordon Sanson, Cristina Varsavsky. Project Field-testing Group • Matthew Absolom, Anne Davies, Cathy Farrell, Scott Grant, Terry Hallahan, Michael Henderson, John Hurst, Ramon Laboto, Warren McKeown, Michael Nott, Kerry Pantzopoulos, Michele Ruyters, Sukunesan Sinnappan, Michael Smith, Sandra Smith, Robyn Spence-Brown, Elizabeth Stewart, John Terrell, Jenny Weight, Lynette Zeeng ALTC Support for this project has been provided by the Australian Learning and Teaching Council Ltd. (www.altc.edu.au), an initiative of the Australian Government Department of Education, Employment and Workplace Relations. The views expressed in this presentation do not necessarily reflect the views of the Australian Learning and Teaching Council, or the views of individual contributors apart from the project team.
  • 28. We invite you to join in and extend the discussion • Moodle: www.groups.edna.edu.au/course/view.php?id=2146 • Blog: http://web2assessment.blogspot.com • Bookmarks: http://www.citeulike.org/tag/assessment20 • Workshops 2010-2011 @ HERDSA, ATN Assessment, ASCILITE, ACE • Feedback: http://www.zoomerang.com/Survey/WEB22APCVU3JP7
  • 29. References • Chodorow, S. (2000). Scholarship & scholarly communication in the electronic age. Educause Review, 35(1), 86-92. Retrieved 28 November, 2007 from http://www.educause.edu/ir/library/pdf/ERM001B.pdf • Kakutani, M. (2010, 17 March). Texts without context. [Book review]. New York Times. http://www.nytimes.com/2010/03/21/books/21mash.html?ref=books • O’Reilly, T., & Battelle, J. (2009). Web Squared: Web 2.0 Five Years On. Special Report for the Web 2.0 Summit, 20-22 October , San Francisco CA. Retrieved October 1, 2009 from http://assets.en.oreilly.com/1/event/28/web2009_websquared- whitepaper.pdf