The document provides best practices for using social media platforms like LinkedIn, YouTube, Flickr and Pinterest for nonprofits, including tips for using each platform to engage supporters, share content and drive campaigns. Specific recommendations are given for setting up profiles, posting engaging content and leveraging features like groups, photos and pins. Additional resources are also listed for nonprofits to further develop their social media strategies.
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How Nonprofits Can Use LinkedIn, YouTube, Flickr and Pinterest
1. CSP002–ACN 17510
Social Media Marketing for Nonprofits
March 14, 2012
North Shore Community College
JULIA CAMPBELL, MPA
978-578-1328
JCAMPBEL04@NORTHSHORE.EDU
2. LINKEDIN, YOUTUBE, FLICKR, PINTER
EST
You get out of social media what you put
into it.
Less is more.
3. LINKEDIN BEST PRACTICES
• What is LinkedIn?
• LinkedIn is the world’s largest professional
network with over 120 million members and
growing rapidly. LinkedIn connects you to your
trusted contacts and helps you exchange
knowledge, ideas, and opportunities with a
broader network of professionals.
• Quick walkthrough of the site
4. LINKEDIN BEST PRACTICES
• Tips for Using LinkedIn for Nonprofits
• Join groups.
• Follow people in the groups that you’ve
joined. You don’t need to connect.
• Always talk to people.
• Never pitch anything right away.
• Post blogs, links, helpful information
• No more than 2 updates per month in your
groups.
5. LINKEDIN BEST PRACTICES
• Tips for Using LinkedIn for Nonprofits
• Take advantage of search options and
research tools to find donors.
• Look at other nonprofits’ contacts.
• Building relationships in a genuine way.
• Keep Company page updated.
• Link every employee, Board member and
volunteer to your Company page.
• Coupon code for free advertising.
6. LINKEDIN BEST PRACTICES
• Tips for Using LinkedIn for Nonprofits
• Promote your profile everywhere.
• Profile Stats
• Post your job openings and events.
• Link to other social networking sites.
• Build your connections.
• Best Practice Example: The Taproot
Foundation
http://linkd.in/ebsKu2
7. YOUTUBE BEST PRACTICES
• Tips for Using YouTube for Nonprofits
• Visit http://www.youtube.com/nonprofits
• Premium branding capabilities and increased
uploading capacity
• The option to drive fundraising through a
Google Checkout “Donate” button
• Listing on the Nonprofit channels and
the Nonprofit videos pages
• Ability to add a call-to-action overlay on your
videos to drive campaigns
8. YOUTUBE BEST PRACTICES
• Tips for Using YouTube for Nonprofits
• www.youtube.com/user/UNICEFUSA
• www.youtube.com/user/NationalWildlife
• KONY 2012
• www.youtube.com/watch?v=Y4MnpzG5Sqc
• Thank you campaigns
• http://nonprofitorgs.wordpress.com/2012/0
1/03/11-new-years-resolutions-for-
nonprofit-social-media-managers/
9. FLICKR BEST PRACTICES
• What is Flickr?
• Flickr is the best way to store, sort, search and
share your photos online.
• Flickr helps you organize that huge mass of
photos you have and offers a way for you and
your friends and family to tell stories about
them.
10. FLICKR BEST PRACTICES
• Tips for Using Flickr for Nonprofits
• Apply for a Nonprofit Pro Account.
• Flickr for Good – www.flickr.com/good
• Hold a contest involving supporter photos
• Create a Flickr group that supports your
mission
• Public or private
• Click on the “Groups” link
11. PINTEREST BEST PRACTICES
• What is Pinterest?
• Pinterest lets you organize and share all the
beautiful things you find on the web.
• People use pinboards to plan their
weddings, decorate their homes, and organize
their favorite recipes.
12. PINTEREST BEST PRACTICES
• How do nonprofits use Pinterest?
• Blog posts
• Images
• http://pinterest.com/nonprofitorgs/
• Pinterest now drives more referral traffic than
Google+, YouTube and LinkedIn combined
13. PINTEREST BEST PRACTICES
• How do nonprofits use Pinterest?
• Pin your own website and blog content, but
only if it pulls up a good photo!
• Add website links to your Pin’s description.
• Add your logo to your images.
• Embed inspirational quotes onto your images.
• Add a price banner to your pins that are goods
being sold, or fundraising campaigns.
14. JUST THE TIP OF THE ICEBERG…
• Foursquare and Facebook Places
• Jumo.com
• Change.org
• StumbleUpon, Digg, Delicious – submit key
blog posts and articles
• Groupon for Good
• Percentage of memberships
• Tickets to museums
• Tickets to events
15. WEBSITE TO DO LIST
• Have a Facebook “Like” button (or social
media icons)
• Social media icons above the fold and easy to
find
• Use a “Share This!” widget on blog
posts, archived newsletters, media page, etc.
16. IDEAS FOR CONTENT
• Google Alerts
• The New York Times alerts
• Monitor other blogs
• Success stories and quotes
• Reached a goal
• Want input on an issue
• Events, fundraisers, celebrations, birthdays
• New email newsletter
• Tie current events to your cause and your issue
• Read everything and follow everyone! Figure out
what’s working for other orgs and adapt it!
17. MORE RESOURCES
• Google for nonprofits -
http://www.google.com/nonprofits/
• Twittertipscentral.com
• Klout.com
• Hootsuite.com – Hootsuite University
• http://socialmediagovernance.com/
• http://www.thesocialworkplace.com/
• http://www.bethkanter.org/
• http://www.facebook.com/socialmedia4nonprofits