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Cycling and Public
  Transport Integration
Implementing Bikes on Buses
  beyond the business case




                Jonathan Slason
                jonathan.slason@beca.com

                23 February 2012
Bus and Bike
  Research Basics - History
Cycle-PT Research:
      NZ Research Report 418 published data on
                                                        Bike and Ride (BaR):
      estimated demand and costs of system wide ‘bike   This is where a cyclist uses a bike to reach
      on bus’ roll out.                                 the public transport facilities and
      Research included Bike and Ride, locker demand,
                                                        then parks the bike there
      and an extensive literature review.               (parking on either end of trip)
      The research provided a comprehensive review of
      Bike on Board and Bike and Ride programmes
      worldwide.
                                                        Bike on Board (BoB):
                                                        This is where a cyclist uses a bike to reach
                                                        the public transport facilities and then carries
                                                        the bike onto the public transport service.

                                                        The bike can then be used at the latter end of
                                                        the service to reach the final destination.




www.beca.com
Bus and Bike
Bikes increase the net
catchment per bus / rail / ferry
stop.




                                   Tables and images from Research
www.beca.com                       Report 418
Growth in Bike and Bus in USA
Creating liveable Cities

                                http://vimeo.com/20052198
                                      Bike bus tour: Basic
                                      Info
                                      Streetfilms




 www.beca.com
Implementation
  Identify Drivers and Champions for Project


    Stakeholder engagement and financing
                                               A successful implementation
                                                of the Bike and Bus system
               Roll-Out Planning                 should be staged to take
                                                advantage of planning and
               Market preparation              building incremental support

                  Pre-roll out


                     4 E’s


         Management and Evaluation




www.beca.com
Partial Implementation - Challenges
   • Partial or trial approaches won’t work as well – and won’t capture the
     excitement necessary to create meaningful behaviour change and may
     take a long time to build support and generate demand for system.

   • Risk is great – use analytical approach to maximise efficiency and
     benefits of the investment

   • The Cycle-PT Research combined an extensive literature review and
     exposure to international systems allows NZ the opportunity to learn
     from others –

   • Opportunity to take the best from worldwide examples to create a truly
     exciting and successful Cycle and Public Transport system




www.beca.com
Fully Integrated Bike on Bus System Rollout
The 4 E’s

    Environment                 Education              Engineering             Encouragement
 Create a Liveable City       Create a Learning    Create a Quality System       Create a Culture
                                Environment
World Class Transport     Practice racks at key   Bus bike racks              Advertising &
                          locations                                           Branding
Active and Healthy City                           Bike locker and bike
                          Bike on Bus events -    rack (bike parking)         TravelWise
Sustainable transport     Rolling Bus Tour        establishment
modes                                                                         Incentive programme
                          Cycle Education         Improve local cycle
Integration with other                            access (key routes,         Key performance
Regional Initiatives      Teaming up with         cycle lanes, signal         monitoring system
(regional cycle ways,     CAN/CAA and other       priority for buses and
rental cycle scheme)      advocate networks       cycles, etc.) to stations   Events
                                                  and heavily used local
Removal of                Printed materials,      bus stops                   Key public figures get
Impediments such as       videos, combine with                                on board
Tunnels and Harbours      branding                Identify space
                                                  restrictions and turning
                          Maximise use of the     bus turning radii
                          integrated Bike & PT    conflicts (route audits)
                          system (i.e. lockers,
                          bike on board, bike     Cycle signage to major
                          rentals, etc.)          destinations and bus
 www.beca.com                                     stops
Education
Training


                                                                                practice racks
                                                                                Practice racks at busy stops as well as
                                                                                general education about the rack
                                                                                system.

                                                                                The practice racks can reduce the fear
                                                                                and hesitation – for that first time that is
                                                                                always a bit scary

                                                                                left: Example here is a travelling practice rack.
                                                                                below: bike rack on bus tour




Travelling bus bike rack

Source:
Philly, PA, USA. Philly Bike Coalition
http://www.flickr.com/photos/philly_bike_coalition/4344509174/in/photostream/




 www.beca.com
Education
 Popular Training and ‘cool factor’
Internet video

                            Seattle General User Introduction to Bike Bus Rack Video

                            video:
                            mms://winmedia.kingcounty.gov/transit/metrobikeracks.wmv

                            Video with lots of examples of people loading and unloading their bicycles from the bus racks.
                            Provides clear and easy to understand directions for users.


                                                   Example videos on public
                                                  education on the concept of
                                                  putting your bike on the bus

                                               Will need a NZ specific version!

                            Bike Rap Video: Louisville
                            Encouragement and Education

                            video:
                            http://www.youtube.com/watch?v=eoFFg0W9UME

                            Rappers and bus drivers dance with a catchy tune advertising and educating
                            people on the new bus racks. Highlights the benefits of the bike and transit
                            combination.




    www.beca.com
Engineering
Quality Equipment

                                                                                       Proven equipment.

                                                                                       Solid recent results on
                                                                                       Waiheke using the 3-
                                                                                       bike version




http://www.sportworks.com/bike-racks-for-buses.aspx




                                                            Sportworks Product Video



                               http://www.sportworks.com/bus-racks/video.aspx

 www.beca.com
Engineering
Fixing the Constraints

Route Audit for Bike on Bus and Bike and Ride systems
- Bus geometric limitations: Buses will need to navigate with
  another ~1 metre length. Route assessments to determine
  where stop lines and parking may be affected by turning
  buses (especially at signals)
- Bike and ride locker demand and placement: Efficient
  placement at places of demand to minimise cost of
  implementation.
- Access: Review cycle routes to and from the bus route or
  facility to the sources of the demand (homes, businesses,
  etc.)


 www.beca.com
Engineering – bike parking
Locker supply and management


                                 Craft a business or organisation model
                                 which can manage the bicycle racks and
                                 bicycle lockers

                                 The lockers will become a pivotal part of a
                                 integrated Cycle-PT system. Especially on
                                 high volume PT routes such as the
                                 Northern Busway (Auckland)

                                 Incentives to use lockers can increase
                                 locker utilisation and PT patronage

                                 Technology, good positioning, marketing
                                 and partnerships can enable a successful
                                 locker system

                               Left top: Northern bus way locker. $2 deposit and
                               return system. (ARTA website)

                               Right top: Wellington bike lockers (CAN website)

                               Left bottom: Bike Link is a technology driven locker
 www.beca.com                  system used along the CalTrain (and elsewhere)
                               system.
Encouragement
Culture & Behaviour Change
TravelWise and
Bikewise month

Develop flyers,
brochures to
encourage
additional riders


Build culture                Examples found in
                             Chicago, Illinois,USA
around the
activity
                             How to create a
                             culture!

                             Influence Behaviour
Riding mentors: a            Change
person to person
coach for cycling


 www.beca.com
Implementation
Getting it Right


                NZ has the advantage to learn from the rest of the world
                      And build a high quality complete system




   Allow cyclists to reach the bus system with improved cycle facilities and
   cycle parking at major stops and stations.


   As overall cycle demand and facilities grow – PT Trips will follow.


      The key is to build an integrated solution – all modes, all routes, on
                                board and lockers.


 www.beca.com
Case Study - Waiheke




www.beca.com
Monitoring and Evaluation: users
 The Bike on Bus System on Waiheke island is likely to
  experience a wide variety of users – especially those that:
    ─ Have more leisure time (sight seeing, wine tasting, exercise)
    ─ Will have families and large groups
    ─ A higher proportion of non-commuters and non-work business
    ─ Overall less consistent rider base


    This will lead to users potentially with larger needs and interests in the
    Bike on Bus system as well as users with more flexibility in time and less
    focused on bus timetable efficiency.




www.beca.com
Fullers: Waiheke Bus Company
 Fullers arranged for the bike racks to be purchased as an
  added value for their current and anticipated future patrons.
 Initial pilot – 3 racks were purchased.
    ─ The 3 racks were tested with real bikes for a few days while driving
      over the roads and bus route
    ─ Opened to the public on 25 January 2012
 Success has lead to Fullers planning to purchase the
  remaining racks for their bus fleet.




www.beca.com
Activities Undertaken
 Pre-implementation survey with bus drivers. This provided
  the drivers to comment and add thoughts/reactions to about
  the racks.
 Provided to Fullers Marketing, legal advice on liability,
  instructions to users, and opportunities for making a ‘bike
  loading video’
 Visually confirmed racks on buses and discussed system in
  an informal follow-up with drivers




www.beca.com
Initial Findings
 Racks work extremely well, even given the rough road
  conditions on Waiheke.
 A diverse user base of the racks
    ─ Tourists who may not anticipate the hilly terrain
    ─ Recreational users plan on half of trip by bus
    ─ Commuters, bus in, bike back (and vice versa)
    ─ Bike Commuters when time is tight, the bus offers a quicker alterative
    ─ Cyclists when Weather changes (rain and wind)




www.beca.com
Driver perspectives
 Initially:
    ─ Fearful of bike risks of falling off
    ─ Timetable issues of slow loading/unloading
    ─ Extra work to assist users
    ─ Tight geometry of roads around the island cause some concern of
      safety
    ─ Didn’t see the point




www.beca.com
Driver perspectives
 Currently:
    ─ Already clear that the racks have added value to a few users
    ─ No impact on timetable
    ─ Have had to assist a few times
    ─ A few confused users unsure how to operate the rack
    ─ Bus ‘pulse’ configuration timetables for Ferry’s has resulted in
      insufficient capacity to meet demand (more people on a specific ferry
      want to use the limited rack space)
    ─ Drivers have become aware of tight spots. Some safety education
      around stops may have to be undertaken (due to swing of a loaded
      rack)



www.beca.com
Monitoring and Evaluation:
 On-board surveys will be carried out a few months that can
  document changes from Pre- and Post- :
    ─ Demographics
    ─ Time of loading, unloading
    ─ Ease of use
    ─ Information that users had of the system
    ─ Driver’s impression of system




www.beca.com
Next Steps
 Refine the Waiheke approach
    ─ Ensure equipment is acceptable
    ─ Record driver information and feedback
    ─ Understand ‘growing’ pains of the first regional implementation
    ─ Provide better information to users of the system


 Wider roll-out application
    ─ Understand if any physical constraints
    ─ Document how different uses use the system and what information
      can be better presented to maximise efficient use of the racks



www.beca.com
Case Study - Waiheke




               Install permanent
               Bike on Bus rack
               at the Ferry
               Station.

               Practice rack for
               those new to the
               system
www.beca.com
Monitoring and Evaluation: usage




www.beca.com
Monitoring and Evaluation: usage




www.beca.com

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Bikes on Buses at 2 Walkand Bike Presentation

  • 1. Cycling and Public Transport Integration Implementing Bikes on Buses beyond the business case Jonathan Slason jonathan.slason@beca.com 23 February 2012
  • 2. Bus and Bike Research Basics - History Cycle-PT Research: NZ Research Report 418 published data on Bike and Ride (BaR): estimated demand and costs of system wide ‘bike This is where a cyclist uses a bike to reach on bus’ roll out. the public transport facilities and Research included Bike and Ride, locker demand, then parks the bike there and an extensive literature review. (parking on either end of trip) The research provided a comprehensive review of Bike on Board and Bike and Ride programmes worldwide. Bike on Board (BoB): This is where a cyclist uses a bike to reach the public transport facilities and then carries the bike onto the public transport service. The bike can then be used at the latter end of the service to reach the final destination. www.beca.com
  • 3. Bus and Bike Bikes increase the net catchment per bus / rail / ferry stop. Tables and images from Research www.beca.com Report 418
  • 4. Growth in Bike and Bus in USA Creating liveable Cities http://vimeo.com/20052198 Bike bus tour: Basic Info Streetfilms www.beca.com
  • 5. Implementation Identify Drivers and Champions for Project Stakeholder engagement and financing A successful implementation of the Bike and Bus system Roll-Out Planning should be staged to take advantage of planning and Market preparation building incremental support Pre-roll out 4 E’s Management and Evaluation www.beca.com
  • 6. Partial Implementation - Challenges • Partial or trial approaches won’t work as well – and won’t capture the excitement necessary to create meaningful behaviour change and may take a long time to build support and generate demand for system. • Risk is great – use analytical approach to maximise efficiency and benefits of the investment • The Cycle-PT Research combined an extensive literature review and exposure to international systems allows NZ the opportunity to learn from others – • Opportunity to take the best from worldwide examples to create a truly exciting and successful Cycle and Public Transport system www.beca.com
  • 7. Fully Integrated Bike on Bus System Rollout The 4 E’s Environment Education Engineering Encouragement Create a Liveable City Create a Learning Create a Quality System Create a Culture Environment World Class Transport Practice racks at key Bus bike racks Advertising & locations Branding Active and Healthy City Bike locker and bike Bike on Bus events - rack (bike parking) TravelWise Sustainable transport Rolling Bus Tour establishment modes Incentive programme Cycle Education Improve local cycle Integration with other access (key routes, Key performance Regional Initiatives Teaming up with cycle lanes, signal monitoring system (regional cycle ways, CAN/CAA and other priority for buses and rental cycle scheme) advocate networks cycles, etc.) to stations Events and heavily used local Removal of Printed materials, bus stops Key public figures get Impediments such as videos, combine with on board Tunnels and Harbours branding Identify space restrictions and turning Maximise use of the bus turning radii integrated Bike & PT conflicts (route audits) system (i.e. lockers, bike on board, bike Cycle signage to major rentals, etc.) destinations and bus www.beca.com stops
  • 8. Education Training practice racks Practice racks at busy stops as well as general education about the rack system. The practice racks can reduce the fear and hesitation – for that first time that is always a bit scary left: Example here is a travelling practice rack. below: bike rack on bus tour Travelling bus bike rack Source: Philly, PA, USA. Philly Bike Coalition http://www.flickr.com/photos/philly_bike_coalition/4344509174/in/photostream/ www.beca.com
  • 9. Education Popular Training and ‘cool factor’ Internet video Seattle General User Introduction to Bike Bus Rack Video video: mms://winmedia.kingcounty.gov/transit/metrobikeracks.wmv Video with lots of examples of people loading and unloading their bicycles from the bus racks. Provides clear and easy to understand directions for users. Example videos on public education on the concept of putting your bike on the bus Will need a NZ specific version! Bike Rap Video: Louisville Encouragement and Education video: http://www.youtube.com/watch?v=eoFFg0W9UME Rappers and bus drivers dance with a catchy tune advertising and educating people on the new bus racks. Highlights the benefits of the bike and transit combination. www.beca.com
  • 10. Engineering Quality Equipment Proven equipment. Solid recent results on Waiheke using the 3- bike version http://www.sportworks.com/bike-racks-for-buses.aspx Sportworks Product Video http://www.sportworks.com/bus-racks/video.aspx www.beca.com
  • 11. Engineering Fixing the Constraints Route Audit for Bike on Bus and Bike and Ride systems - Bus geometric limitations: Buses will need to navigate with another ~1 metre length. Route assessments to determine where stop lines and parking may be affected by turning buses (especially at signals) - Bike and ride locker demand and placement: Efficient placement at places of demand to minimise cost of implementation. - Access: Review cycle routes to and from the bus route or facility to the sources of the demand (homes, businesses, etc.) www.beca.com
  • 12. Engineering – bike parking Locker supply and management Craft a business or organisation model which can manage the bicycle racks and bicycle lockers The lockers will become a pivotal part of a integrated Cycle-PT system. Especially on high volume PT routes such as the Northern Busway (Auckland) Incentives to use lockers can increase locker utilisation and PT patronage Technology, good positioning, marketing and partnerships can enable a successful locker system Left top: Northern bus way locker. $2 deposit and return system. (ARTA website) Right top: Wellington bike lockers (CAN website) Left bottom: Bike Link is a technology driven locker www.beca.com system used along the CalTrain (and elsewhere) system.
  • 13. Encouragement Culture & Behaviour Change TravelWise and Bikewise month Develop flyers, brochures to encourage additional riders Build culture Examples found in Chicago, Illinois,USA around the activity How to create a culture! Influence Behaviour Riding mentors: a Change person to person coach for cycling www.beca.com
  • 14. Implementation Getting it Right NZ has the advantage to learn from the rest of the world And build a high quality complete system Allow cyclists to reach the bus system with improved cycle facilities and cycle parking at major stops and stations. As overall cycle demand and facilities grow – PT Trips will follow. The key is to build an integrated solution – all modes, all routes, on board and lockers. www.beca.com
  • 15. Case Study - Waiheke www.beca.com
  • 16. Monitoring and Evaluation: users  The Bike on Bus System on Waiheke island is likely to experience a wide variety of users – especially those that: ─ Have more leisure time (sight seeing, wine tasting, exercise) ─ Will have families and large groups ─ A higher proportion of non-commuters and non-work business ─ Overall less consistent rider base This will lead to users potentially with larger needs and interests in the Bike on Bus system as well as users with more flexibility in time and less focused on bus timetable efficiency. www.beca.com
  • 17. Fullers: Waiheke Bus Company  Fullers arranged for the bike racks to be purchased as an added value for their current and anticipated future patrons.  Initial pilot – 3 racks were purchased. ─ The 3 racks were tested with real bikes for a few days while driving over the roads and bus route ─ Opened to the public on 25 January 2012  Success has lead to Fullers planning to purchase the remaining racks for their bus fleet. www.beca.com
  • 18. Activities Undertaken  Pre-implementation survey with bus drivers. This provided the drivers to comment and add thoughts/reactions to about the racks.  Provided to Fullers Marketing, legal advice on liability, instructions to users, and opportunities for making a ‘bike loading video’  Visually confirmed racks on buses and discussed system in an informal follow-up with drivers www.beca.com
  • 19. Initial Findings  Racks work extremely well, even given the rough road conditions on Waiheke.  A diverse user base of the racks ─ Tourists who may not anticipate the hilly terrain ─ Recreational users plan on half of trip by bus ─ Commuters, bus in, bike back (and vice versa) ─ Bike Commuters when time is tight, the bus offers a quicker alterative ─ Cyclists when Weather changes (rain and wind) www.beca.com
  • 20. Driver perspectives  Initially: ─ Fearful of bike risks of falling off ─ Timetable issues of slow loading/unloading ─ Extra work to assist users ─ Tight geometry of roads around the island cause some concern of safety ─ Didn’t see the point www.beca.com
  • 21. Driver perspectives  Currently: ─ Already clear that the racks have added value to a few users ─ No impact on timetable ─ Have had to assist a few times ─ A few confused users unsure how to operate the rack ─ Bus ‘pulse’ configuration timetables for Ferry’s has resulted in insufficient capacity to meet demand (more people on a specific ferry want to use the limited rack space) ─ Drivers have become aware of tight spots. Some safety education around stops may have to be undertaken (due to swing of a loaded rack) www.beca.com
  • 22. Monitoring and Evaluation:  On-board surveys will be carried out a few months that can document changes from Pre- and Post- : ─ Demographics ─ Time of loading, unloading ─ Ease of use ─ Information that users had of the system ─ Driver’s impression of system www.beca.com
  • 23. Next Steps  Refine the Waiheke approach ─ Ensure equipment is acceptable ─ Record driver information and feedback ─ Understand ‘growing’ pains of the first regional implementation ─ Provide better information to users of the system  Wider roll-out application ─ Understand if any physical constraints ─ Document how different uses use the system and what information can be better presented to maximise efficient use of the racks www.beca.com
  • 24. Case Study - Waiheke Install permanent Bike on Bus rack at the Ferry Station. Practice rack for those new to the system www.beca.com
  • 25. Monitoring and Evaluation: usage www.beca.com
  • 26. Monitoring and Evaluation: usage www.beca.com