More than Just Lines on a Map: Best Practices for U.S Bike Routes
About Team TSI
1. TEAM TSI Mission
To provide excellence in project management, onsite
installation, service and support to the manufacturer and its
customers of AVL, laptop, communication and camera
systems along with structured cabling, WiFi, AP’s, RFID,
POS and other electronics.
To offer state of the art, “World Class” customer service and
to honor the Lord Jesus Christ in all the company’s
endeavors.
2. Our Divisions
Fleet Vehicle Installations WiFi & Structured Cable Installations
• Installations of onboard computers, • Effective equipment staging, installation
modems, GPS, cameras, navigation and and configuration of POS, RFID, and WiFi
RFID technology systems
• Specializing in large fleet deployments • Wireless site surveys
• Customized project management portal • National multi-site rollouts and
• Consistent quality and customer service deployments
• Rapid deployment teams available
3.
4.
5. Why Use Us?
• We offer “true” nationwide coverage
• All major markets are served with in-house technicians
• Our project management portal makes your project
easier top to bottom
• Team TSI allows you to save valuable resources by
letting our dedicated scheduling department serve your
customer by working directly with them
• The dispatch department can handle all scheduling
needs to give your customer the best possible solutions
without hurting their operations
• Eliminate messy, hand-written work orders for real-time
digital confirmation upon completion
• We make your customer happy and that means more
referrals for you
6. True Nationwide Coverage
• Our “local markets” cover the largest markets in the
continental United States; 42 of the largest populated
metro markets
• We have worked in all states and are fully Nexus
compliant and insured
• Expansion into the Canadian and UK markets coming
soon
7. Scheduling and Dispatch
• Our dedicated schedulers help you get your orders in the system
and completed faster than any other company in the industry!
• We know how to keep the communication lines open so that each
party is informed throughout the project from start to finish.
• Allow your dedicated team to take advantage of the Team TSI
resources to work with your customer and avoid problems with their
operations
8. Scheduling and Dispatch
From the moment your
order is made, we get it
scheduled and completed
faster than the industry
standard and our
competition.
Nobody does it
better!
9. Did we mention we are The
Best?
We can prove it…let us show you
why our customers would never
want to work with anyone else.
15. Your Project Management Portal
• As our vendor you can access your order status in real-time as it is
being delivered, keeping you “in the know” and insuring your
customer’s satisfaction
• Our system provides you up to the minute status on all your orders
through advanced data mining
• Your customer is also able to access their order information so that
all parties are on the same page from the moment you place the
order to the moment we deliver
16. Tracking Your Installations
• See all your orders in the
system
• Manipulate search fields to get
the most usable information
• Find your orders by location
using our interactive map
17. Data Capture
During installation, our technician will use the Symbol
MC35 to capture images of vital connections, verify the
device operability, and obtain the satisfied customer’s
signatures.
That information is available to you and your customer
by the end of the day !
18. Ever gotten one of these?
If you have worked with us you
have….
This is what our vendors receive
in real-time when the job is
done the Team TSI way.
No more illegible, hand-written
faxed copies 10 days late.
No missing paperwork.
We are raising the standard for
the industry and we can do it
for you!
19. View Details of an Installation
All the information you need and we even include pictures so you know
without a doubt your product was installed right!
21. Now that your installation is
complete…
• Upon completion, the latest job details will be accessible
in our web portal that day
• Your customer can fill out customer satisfaction survey
for every job we install sharing their satisfaction with the
overall experience and allowing us to solve any issues
quickly
• Our real-time data will help you provide your customers
with the best possible service and relationship