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Friedel Jonker, IBM Software Client Leader
2011/06/03




IBM Cognos Mobile




                                             Business Analytics software
                                                         © 2011 IBM Corporation
Business Analytics software


Agenda


                                                The mobile market is shifting
                                                How IBM Cognos Mobile can help
                                                Summary
                                                Questions




 “Mobile BI has the potential to significantly expand the population of
    BI users to include a much more mainstream audience.”
    Gartner: 2011 BI Platforms Magic Quadrant


2                                                                               © 2011 IBM Corporation
Business Analytics software


Rise of Mobility – Why?
    The need for information at your fingertips exists today and will continue to intensify
    Mobility is what people need the most – access to information ‘anywhere’
    Instantly on, portable, smaller and lighter and can hold vast amounts of information
    Tool for Social Interaction
    Ease of use and ‘wow’ factor




         Mobile users expect high-fidelity access to the same info they have on
          the desktop, presented in an easy-to-learn, mobile-friendly format
3                                                                               © 2011 IBM Corporation
Business Analytics software


Analysts Validating the Trends




     By 2013, 33% of business intelligence functionality will
     be consumed via handheld devices.
     Gartner Predicts (Nov 2010)




    Nearly 90 percent of companies think mobile business
    intelligence is important
    Howard Dresner Mobile BI Study (Sept 2010)




4                                                      © 2011 IBM Corporation
Business Analytics software


    Business drivers for Mobile BI
    Business managers are looking to…


        Equip front-line workforce with the timely
        information needed to make informed                  BI at the point of impact
        decisions, regardless of location




        Fully interact with BI content on mobile devices         Deeper insights




        Provide full Enterprise support for market-leading
                                                             Broad platform support
        mobile platforms



    5                                                                         © 2011 IBM Corporation
5
Business Analytics software


The changing mobile user and IT landscape


  The shift for mobile users

     They expect information at their fingertips, anywhere

     They expect the same information from desktop to mobile

     They expect their personal devices to work for business

  The shift for IT

     Deliver the same experience regardless of device

     Support various personal devices

     Create a mobile strategy for securing all information



  Organizations need a mobile solution to support both the
    business and IT shifts



                                                               © 2011 IBM Corporation
                                                                                        6
Business Analytics software


Cognos 10: Intelligence Unleashed
Smarter Decisions. Better Results.
      Freedom to Think
          • Unified workspace
          • All time horizons
          • Progressive interaction

      Connect with Others
          • Decision networks
          • Business context
          • Accountability

      and Simply Do
          • Mobile and Disconnected
          • Integrated
                                      A revolutionary BI workspace
          • Real-time                 delivered on a proven platform
                                          with seamless upgrade


7                                                                © 2011 IBM Corporation
Business Analytics software


Who’s Using IBM Cognos Mobile?
  ●   Executives
        ● Consume dashboard reports on
          KPI's across the business, based
          on various geographies
  ●   Police Officers
        ●   Call in progress status
        ●   Crime statistics
  ●   Retail Regional Managers
        ●   Up to date sales information on
            stores to visit

  ●   Field Sales Rep
        ●  Customer history (orders,
           contacts, open issues, etc…)




                                              © 2011 IBM Corporation
Business Analytics software


IBM Cognos Mobile
    Analytics is about information for better decisions while Mobility is about what
                 people need the most – access to information ‘anywhere’



    Author once, consume anywhere

    Full BI interactivity including Drill Up/Down/Through

    Schedule reports for immediate access to key content

    Secure, broad access to analytic content

    Simplified user experience across devices

    Support a wide range of devices including Blackberry,
    Symbian, Windows Mobile, iPad, iPhone, Playbook and
    Android for various tablets

    Location Aware Intelligence

9                                                                            © 2011 IBM Corporation
Business Analytics software


Author Once, Consume Anywhere


 Benefits for Business

     Users can expect the same information on
     their mobile devices as on their desktop

     Users are able to make better decisions fast
     because they are receiving more targeted
     information

 Benefits for IT

     Increases value of deploying a single BI
     solution

     Confidential corporate information is
     secured on their mobile device

                                                    The SAME secure, timely and
                                                    personalized information delivered
                                                    to your mobile device
10                                                                                       © 2011 IBM Corporation
Business Analytics software


DEMO: Author Once, Consume Anywhere




11                                    © 2011 IBM Corporation
Business Analytics software


Schedule and drill thru reports for immediate access to key content




                                                                  Schedule reports
                                                                  to multiple users
                                                                  at specific times


     Integrated scheduling – from Cognos server
     Includes bursting reports – different data for different users
     Sent to users at specified times
     Drill up – drill down – drill through


12                                                                             © 2011 IBM Corporation
Business Analytics software


IBM Cognos Mobile BI Security and Architecture

                                   RIM BlackBerry®
                                   Enterprise Server
                                   (BlackBerry only)



                                                                                Internet & wireless carriers
      IBM Cognos
        Platform                                                                    (IP, WiFi, Edge, GSM
                                                                                       CPRS, 3G, etc.)
                  IBM Cognos
     IBM Cognos
                     Mobile
          BI                                           Data compression –
                    Service
                                                        in transmission and
                                                                  on device




                                                                       Native
                               IBM Cognos                             Devices
                               Content Store

                Report
              Data Source



13                                                                                            © 2011 IBM Corporation
Business Analytics software


Enhanced Support for Mobile BI User Experience

 Extending device support and enhancing mobile
   user experience
 • Support for iPhone and iPad
     •   Modern and compelling UI that leverages touch interface and
         common gestures
 • BlackBerry improvements
     •   Enhanced UI and support for BlackBerry Torch and Storm
 • NEW: Support for




 • Current device support line up




14                                                                     © 2011 IBM Corporation
Business Analytics software


     IBM Cognos Mobile 10.1

          IBM Cognos Mobile support for iPhone
          and iPad:
            – Zero footprint web application for both iPhone
              and iPad
            – Full BI interactivity including Drill
              Up/Down/Through using common Touch
              gestures

          Broad and intuitive Prompt support:
            – Support for additional prompt types and
              format pages

          New and enhanced user interface for the
          BlackBerry device:
            – New and Improved user interface using modern
              BlackBerry design paradigm




     15                                                        © 2011 IBM Corporation
15
Business Analytics software


Location Aware Reporting using IBM Cognos Mobile

      Retrieves GPS data from the mobile
      device to determine current location
      Completes location-specific report
      prompts with current location to get
      contextually relevant information.
      Supports needs in areas such as
      Government, Real Estate, Financial
      Services, Retail
     Law Enforcement Use Case:
     – Police officer requests mug shots of
       wanted violent criminals who live within
       1,000 ft of current location
     – Uses the mug shot on their mobile
       device to canvas for possible
       witnesses, suspects

16                                                 © 2011 IBM Corporation
                                                                        16
Business Analytics software


IBM Cognos 10 Platform & Mobile: Flexible Access


                                                      Mobile
                        Search   Dashboard   Office
     Web




17                                                        © 2011 IBM Corporation
Business Analytics software


Dorel: Leveraging BI Anywhere, Anytime

Dorel executives use Mobile BI dashboards to track sales data


       “I think the early adopter ofof IBM Cognos Mobilegeneral…we have a
        "We're not an real power new versions of software in is that beyond
       having reports delivered have to move them users can Cognos 10
         large army to move forward we
                                        to their particularforward in an go into
         pace. There are three main areas and this
                                                   inbox, new version orderly
       either public to evaluate own Cognos folders to refresh data as
         that caused us or their it in a way in which we normally would not. First in
       theyareas of it, whenever, wherever they are. In this way of a
         the need scalability and performance. …we have high expectations they
         much more stable platform and a faster performing platform because we
       have a very large implementation of which up to date with no into the
         have data that is in real time and will eventually scale up
       limitations. They thousand or focus in on the data within that
         neighborhood of ten can then more users...“
       report that is important to them.” Mark McDaniel
                                                   Boeing Finance Reporting
                                                           Ian F.C. Farthing, CGA, CPA
                                                           V.P. - Corporate Services
                                                           Dorel Industries Inc.




      Dorel Industries Inc. is a world class juvenile products and bicycle company.
      Some familiar brands include:




 18                                                                                      © 2011 IBM Corporation
Business Analytics software


Summary
Analytics on the go for more devices


IBM Cognos Mobile
Provide interactive BI reports on market-
leading handheld mobile devices.




Benefits
     Deliver BI information to users in the context of
     their day-to-day processes and applications
     Provide actionable intelligence to users, no matter
     their location or their connectivity
     Put a new lens on your existing BI data with
     different ways to look at BI information
     Maintain consistent security



19                                                         © 2011 IBM Corporation
Business Analytics software


Questions?




         ?
       ?
         ?
20                            © 2011 IBM Corporation
Business Analytics software




        © Copyright IBM Corporation 2011 All rights reserved. The information contained in these materials is provided for informational purposes only, and is
        provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to,
        these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its
        suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials
        to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities
        referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a
        commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are
        trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be
        trademarks or service marks of others.

21                                                                                                                                                              © 2011 IBM Corporation
Business Analytics software




                  ADDITIONAL
                    DETAIL
                              SLIDES
22                                     © 2011 IBM Corporation
Business Analytics software


Architecture: How it works

                                   RIM BlackBerry®
                                   Enterprise Server
                                   (BlackBerry only)



                                                                                Internet & wireless carriers
      IBM Cognos
        Platform                                                                    (IP, WiFi, Edge, GSM
                                                                                       CPRS, 3G, etc.)
                  IBM Cognos
     IBM Cognos
                     Mobile
          BI                                           Data compression –
                    Service
                                                        in transmission and
                                                                  on device




                                                                       Native
                               IBM Cognos                             Devices
                               Content Store

                Report
              Data Source



23                                                                                            © 2011 IBM Corporation
Business Analytics software


IBM Cognos Mobile Service

  ●   Pushes report content to device

  ●   Facilitates communication between mobile device to
      server:

        –   Search
                                                            IBM Cognos
                                                              Platform
        –   Browse
                                                                        IBM Cognos
        –   Run                                            IBM Cognos
                                                                BI
                                                                           Mobile
                                                                          Service
        –   Schedule



                                                                                     IBM Cognos
                                                                                     Content Store

                                                                      Report
                                                                    Data Source


                                                                                  © 2011 IBM Corporation
Business Analytics software


IBM Cognos Mobile Server



     Integrated with IBM Cognos BI
     Installs in existing environment on existing
     hardware
      – IBM Cognos Mobile Service
      – OTA (over the air) install web pages
                                                       IBM Cognos
     IBM Cognos Mobile tables are created in the         Platform
     IBM Cognos content store – or can be added to
     a different Content Store                        IBM Cognos
                                                                   IBM Cognos
                                                                      Mobile
                                                           BI
     Mobile Service can be load balanced like other                  Service
     Cognos Services (there are no dependencies to
     being co-located with other services)



                                                                                IBM Cognos
                                                                                Content Store

                                                                 Report
                                                               Data Source


25                                                                           © 2011 IBM Corporation
Business Analytics software


IBM Cognos Mobile Server



     Interfaces with existing data store
     It creates a local, compressed and encrypted
     version of the content store
                                                       IBM Cognos
     Leverages existing IBM Cognos BI reports built      Platform
     in:
       – Report Studio                                IBM Cognos
                                                                   IBM Cognos
                                                                      Mobile
                                                          BI
       – Query Studio                                                Service
       – Analysis Studio
     Massages reports automatically:
      – Transforms
      – Compresses
                                                                                IBM Cognos
                                                                               Content Store

                                                                Report
                                                              Data Source


26                                                                          © 2011 IBM Corporation
Business Analytics software


IBM Cognos Mobile Server Content Store



     Pushes report content to device
     Facilitates communication between mobile
     device to server:
                                                 IBM Cognos
      –Search                                      Platform
      –Browse
                                                             IBM Cognos
      –Run                                      IBM Cognos
                                                                Mobile
                                                     BI
      –Schedule                                                Service




                                                                        IBM Cognos
                                                                       Content Store

                                                           Report
                                                         Data Source


27                                                                     © 2011 IBM Corporation
Business Analytics software


Communication Between Server and Client


       BlackBerry:
        –Communication is routed through the BlackBerry Enterprise
          Server (BES)
       Windows Mobile, Symbian, iPad/iPhone, Android and PlayBook
       Web Apps:
        –Communication is through a VPN client

                               RIM BlackBerry®
                               Enterprise Server
                               (BlackBerry only)



      IBM Cognos
        Platform

                  IBM Cognos
     IBM Cognos
                     Mobile
          BI
                    Service


28                                                                   © 2011 IBM Corporation
Business Analytics software


Corporate Firewall

       Non BlackBerry:
        –Use VPN to get thru firewall for non BB




                               RIM BlackBerry®
                               Enterprise Server
                               (BlackBerry only)



      IBM Cognos
        Platform

                  IBM Cognos
     IBM Cognos
                     Mobile
          BI
                    Service


29                                                 © 2011 IBM Corporation
Business Analytics software


Rich Client Application

     Rich Client (excludes web app) application is installed on every device (via
     push or OTA)
     Digitally signed
     Saves content to local content store
     Application is purpose built to enable interactivity with reports
     UI leverages the native device capabilities
      – Navigation and general usage is as intuitive for the end user as possible
      – Performance on each device is optimized


                                                          Symbian
                                                          Devices

                                                                    Windows
                                                                    Mobile
                                                                    Devices

                                                                              BlackBerry®
                                                 Rich Native                  Devices
                                                 Client (no HTML)

30                                                                                © 2011 IBM Corporation
Business Analytics software


Client Content Store


     A local, compressed and encrypted user version of the content store for offline
     report access
     Synchronizes with the Mobile content store on the server
     Proprietary, not accessible by non-Cognos mobile applications



                                          Data compression –
                                           in transmission and
                                                     on device



                                                        Symbian
                                                        Devices

                                                                  Windows
                                                                  Mobile
                                                                  Devices

                                                                            BlackBerry®
                                               Rich Native                  Devices
                                               Client (no HTML)

31                                                                                  © 2011 IBM Corporation
Business Analytics software

IBM Cognos BI Security




     Password required to launch Rich
     Client
     Credentials can be cached on the
     hand held device for seamless access
     NTLM security is supported
     Supports environments using
     Kerberos, Netegrity/SiteMinder or
     SAP




32                                          © 2011 IBM Corporation
Business Analytics software


Security During Transmission



     Blackberry
      –All communications are secured by the BES
     Windows Mobile, Symbian, iOS web app support
      –VPN or SSL (TLS) Security



       All transmissions are encrypted using
       industry standard, accepted symmetric
       encryption such as
       • Triple-DES
       •AES with BES
       •VPN
       •SSL Security Support


33                                                  © 2011 IBM Corporation
Security




           Business Analytics software
                       © 2011 IBM Corporation
Business Analytics software


Device Based Password Protection


     Most organizations mandate password protection on
     mobile devices
     After a specified period of inactivity the user will be
     prompted to enter their device password to access the
     handheld device
     E.g. a user has 10 opportunities to enter their password
     correctly – if not, device is wiped.




35                                                        © 2011 IBM Corporation
Business Analytics software


Remotely Wiping a Device


     BlackBerry
     Windows Mobile
      –MS Exchange Server 2003
      –Microsoft SMS 2003 or later
     Symbian
      –Nokia Intellisync
      –IBM WebSphere Everyplace Device Manager
     Devices must be on, and connected to a network in order for data to
     be erased remotely
     Please see vendor guide for instructions on remotely
     removing/wiping content from mobile devices




36                                                                 © 2011 IBM Corporation
Business Analytics software


Lease Key Functionality


     Cognos Mobile Functionality
     Report data stored on the device can be configured to “expire”
     by the Cognos Administrator
     Report data is rendered inaccessible on the device until the
     device can re-authenticate with the server




37                                                                    © 2011 IBM Corporation
Business Analytics software


Installation: Push vs OTA

     Push Installs                      OTA (over the air) Installs
      More Control over deployment       Relies on user to install
      Silent for user – Fewer support    More likely to generate support
      requests                           requests
      Just appears on the device         Requires giving permissions for
                                         user to install software on their
                                         devices




      Recommended for:                    Recommended for:
      - larger deployments                - small or test deployments
      - less tech-savvy users             - tech-savvy users



38                                                                    © 2011 IBM Corporation
Business Analytics software




39                            © 2011 IBM Corporation
Business Analytics software



What’s New in IBM Cognos Mobile 10.1?


     New BlackBerry UI, new Web interface for iPhone, iPad.




40                                                            © 2011 IBM Corporation

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  • 1. Friedel Jonker, IBM Software Client Leader 2011/06/03 IBM Cognos Mobile Business Analytics software © 2011 IBM Corporation
  • 2. Business Analytics software Agenda The mobile market is shifting How IBM Cognos Mobile can help Summary Questions “Mobile BI has the potential to significantly expand the population of BI users to include a much more mainstream audience.” Gartner: 2011 BI Platforms Magic Quadrant 2 © 2011 IBM Corporation
  • 3. Business Analytics software Rise of Mobility – Why? The need for information at your fingertips exists today and will continue to intensify Mobility is what people need the most – access to information ‘anywhere’ Instantly on, portable, smaller and lighter and can hold vast amounts of information Tool for Social Interaction Ease of use and ‘wow’ factor Mobile users expect high-fidelity access to the same info they have on the desktop, presented in an easy-to-learn, mobile-friendly format 3 © 2011 IBM Corporation
  • 4. Business Analytics software Analysts Validating the Trends By 2013, 33% of business intelligence functionality will be consumed via handheld devices. Gartner Predicts (Nov 2010) Nearly 90 percent of companies think mobile business intelligence is important Howard Dresner Mobile BI Study (Sept 2010) 4 © 2011 IBM Corporation
  • 5. Business Analytics software Business drivers for Mobile BI Business managers are looking to… Equip front-line workforce with the timely information needed to make informed BI at the point of impact decisions, regardless of location Fully interact with BI content on mobile devices Deeper insights Provide full Enterprise support for market-leading Broad platform support mobile platforms 5 © 2011 IBM Corporation 5
  • 6. Business Analytics software The changing mobile user and IT landscape The shift for mobile users They expect information at their fingertips, anywhere They expect the same information from desktop to mobile They expect their personal devices to work for business The shift for IT Deliver the same experience regardless of device Support various personal devices Create a mobile strategy for securing all information Organizations need a mobile solution to support both the business and IT shifts © 2011 IBM Corporation 6
  • 7. Business Analytics software Cognos 10: Intelligence Unleashed Smarter Decisions. Better Results. Freedom to Think • Unified workspace • All time horizons • Progressive interaction Connect with Others • Decision networks • Business context • Accountability and Simply Do • Mobile and Disconnected • Integrated A revolutionary BI workspace • Real-time delivered on a proven platform with seamless upgrade 7 © 2011 IBM Corporation
  • 8. Business Analytics software Who’s Using IBM Cognos Mobile? ● Executives ● Consume dashboard reports on KPI's across the business, based on various geographies ● Police Officers ● Call in progress status ● Crime statistics ● Retail Regional Managers ● Up to date sales information on stores to visit ● Field Sales Rep ● Customer history (orders, contacts, open issues, etc…) © 2011 IBM Corporation
  • 9. Business Analytics software IBM Cognos Mobile Analytics is about information for better decisions while Mobility is about what people need the most – access to information ‘anywhere’ Author once, consume anywhere Full BI interactivity including Drill Up/Down/Through Schedule reports for immediate access to key content Secure, broad access to analytic content Simplified user experience across devices Support a wide range of devices including Blackberry, Symbian, Windows Mobile, iPad, iPhone, Playbook and Android for various tablets Location Aware Intelligence 9 © 2011 IBM Corporation
  • 10. Business Analytics software Author Once, Consume Anywhere Benefits for Business Users can expect the same information on their mobile devices as on their desktop Users are able to make better decisions fast because they are receiving more targeted information Benefits for IT Increases value of deploying a single BI solution Confidential corporate information is secured on their mobile device The SAME secure, timely and personalized information delivered to your mobile device 10 © 2011 IBM Corporation
  • 11. Business Analytics software DEMO: Author Once, Consume Anywhere 11 © 2011 IBM Corporation
  • 12. Business Analytics software Schedule and drill thru reports for immediate access to key content Schedule reports to multiple users at specific times Integrated scheduling – from Cognos server Includes bursting reports – different data for different users Sent to users at specified times Drill up – drill down – drill through 12 © 2011 IBM Corporation
  • 13. Business Analytics software IBM Cognos Mobile BI Security and Architecture RIM BlackBerry® Enterprise Server (BlackBerry only) Internet & wireless carriers IBM Cognos Platform (IP, WiFi, Edge, GSM CPRS, 3G, etc.) IBM Cognos IBM Cognos Mobile BI Data compression – Service in transmission and on device Native IBM Cognos Devices Content Store Report Data Source 13 © 2011 IBM Corporation
  • 14. Business Analytics software Enhanced Support for Mobile BI User Experience Extending device support and enhancing mobile user experience • Support for iPhone and iPad • Modern and compelling UI that leverages touch interface and common gestures • BlackBerry improvements • Enhanced UI and support for BlackBerry Torch and Storm • NEW: Support for • Current device support line up 14 © 2011 IBM Corporation
  • 15. Business Analytics software IBM Cognos Mobile 10.1 IBM Cognos Mobile support for iPhone and iPad: – Zero footprint web application for both iPhone and iPad – Full BI interactivity including Drill Up/Down/Through using common Touch gestures Broad and intuitive Prompt support: – Support for additional prompt types and format pages New and enhanced user interface for the BlackBerry device: – New and Improved user interface using modern BlackBerry design paradigm 15 © 2011 IBM Corporation 15
  • 16. Business Analytics software Location Aware Reporting using IBM Cognos Mobile Retrieves GPS data from the mobile device to determine current location Completes location-specific report prompts with current location to get contextually relevant information. Supports needs in areas such as Government, Real Estate, Financial Services, Retail Law Enforcement Use Case: – Police officer requests mug shots of wanted violent criminals who live within 1,000 ft of current location – Uses the mug shot on their mobile device to canvas for possible witnesses, suspects 16 © 2011 IBM Corporation 16
  • 17. Business Analytics software IBM Cognos 10 Platform & Mobile: Flexible Access Mobile Search Dashboard Office Web 17 © 2011 IBM Corporation
  • 18. Business Analytics software Dorel: Leveraging BI Anywhere, Anytime Dorel executives use Mobile BI dashboards to track sales data “I think the early adopter ofof IBM Cognos Mobilegeneral…we have a "We're not an real power new versions of software in is that beyond having reports delivered have to move them users can Cognos 10 large army to move forward we to their particularforward in an go into pace. There are three main areas and this inbox, new version orderly either public to evaluate own Cognos folders to refresh data as that caused us or their it in a way in which we normally would not. First in theyareas of it, whenever, wherever they are. In this way of a the need scalability and performance. …we have high expectations they much more stable platform and a faster performing platform because we have a very large implementation of which up to date with no into the have data that is in real time and will eventually scale up limitations. They thousand or focus in on the data within that neighborhood of ten can then more users...“ report that is important to them.” Mark McDaniel Boeing Finance Reporting Ian F.C. Farthing, CGA, CPA V.P. - Corporate Services Dorel Industries Inc. Dorel Industries Inc. is a world class juvenile products and bicycle company. Some familiar brands include: 18 © 2011 IBM Corporation
  • 19. Business Analytics software Summary Analytics on the go for more devices IBM Cognos Mobile Provide interactive BI reports on market- leading handheld mobile devices. Benefits Deliver BI information to users in the context of their day-to-day processes and applications Provide actionable intelligence to users, no matter their location or their connectivity Put a new lens on your existing BI data with different ways to look at BI information Maintain consistent security 19 © 2011 IBM Corporation
  • 20. Business Analytics software Questions? ? ? ? 20 © 2011 IBM Corporation
  • 21. Business Analytics software © Copyright IBM Corporation 2011 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 21 © 2011 IBM Corporation
  • 22. Business Analytics software ADDITIONAL DETAIL SLIDES 22 © 2011 IBM Corporation
  • 23. Business Analytics software Architecture: How it works RIM BlackBerry® Enterprise Server (BlackBerry only) Internet & wireless carriers IBM Cognos Platform (IP, WiFi, Edge, GSM CPRS, 3G, etc.) IBM Cognos IBM Cognos Mobile BI Data compression – Service in transmission and on device Native IBM Cognos Devices Content Store Report Data Source 23 © 2011 IBM Corporation
  • 24. Business Analytics software IBM Cognos Mobile Service ● Pushes report content to device ● Facilitates communication between mobile device to server: – Search IBM Cognos Platform – Browse IBM Cognos – Run IBM Cognos BI Mobile Service – Schedule IBM Cognos Content Store Report Data Source © 2011 IBM Corporation
  • 25. Business Analytics software IBM Cognos Mobile Server Integrated with IBM Cognos BI Installs in existing environment on existing hardware – IBM Cognos Mobile Service – OTA (over the air) install web pages IBM Cognos IBM Cognos Mobile tables are created in the Platform IBM Cognos content store – or can be added to a different Content Store IBM Cognos IBM Cognos Mobile BI Mobile Service can be load balanced like other Service Cognos Services (there are no dependencies to being co-located with other services) IBM Cognos Content Store Report Data Source 25 © 2011 IBM Corporation
  • 26. Business Analytics software IBM Cognos Mobile Server Interfaces with existing data store It creates a local, compressed and encrypted version of the content store IBM Cognos Leverages existing IBM Cognos BI reports built Platform in: – Report Studio IBM Cognos IBM Cognos Mobile BI – Query Studio Service – Analysis Studio Massages reports automatically: – Transforms – Compresses IBM Cognos Content Store Report Data Source 26 © 2011 IBM Corporation
  • 27. Business Analytics software IBM Cognos Mobile Server Content Store Pushes report content to device Facilitates communication between mobile device to server: IBM Cognos –Search Platform –Browse IBM Cognos –Run IBM Cognos Mobile BI –Schedule Service IBM Cognos Content Store Report Data Source 27 © 2011 IBM Corporation
  • 28. Business Analytics software Communication Between Server and Client BlackBerry: –Communication is routed through the BlackBerry Enterprise Server (BES) Windows Mobile, Symbian, iPad/iPhone, Android and PlayBook Web Apps: –Communication is through a VPN client RIM BlackBerry® Enterprise Server (BlackBerry only) IBM Cognos Platform IBM Cognos IBM Cognos Mobile BI Service 28 © 2011 IBM Corporation
  • 29. Business Analytics software Corporate Firewall Non BlackBerry: –Use VPN to get thru firewall for non BB RIM BlackBerry® Enterprise Server (BlackBerry only) IBM Cognos Platform IBM Cognos IBM Cognos Mobile BI Service 29 © 2011 IBM Corporation
  • 30. Business Analytics software Rich Client Application Rich Client (excludes web app) application is installed on every device (via push or OTA) Digitally signed Saves content to local content store Application is purpose built to enable interactivity with reports UI leverages the native device capabilities – Navigation and general usage is as intuitive for the end user as possible – Performance on each device is optimized Symbian Devices Windows Mobile Devices BlackBerry® Rich Native Devices Client (no HTML) 30 © 2011 IBM Corporation
  • 31. Business Analytics software Client Content Store A local, compressed and encrypted user version of the content store for offline report access Synchronizes with the Mobile content store on the server Proprietary, not accessible by non-Cognos mobile applications Data compression – in transmission and on device Symbian Devices Windows Mobile Devices BlackBerry® Rich Native Devices Client (no HTML) 31 © 2011 IBM Corporation
  • 32. Business Analytics software IBM Cognos BI Security Password required to launch Rich Client Credentials can be cached on the hand held device for seamless access NTLM security is supported Supports environments using Kerberos, Netegrity/SiteMinder or SAP 32 © 2011 IBM Corporation
  • 33. Business Analytics software Security During Transmission Blackberry –All communications are secured by the BES Windows Mobile, Symbian, iOS web app support –VPN or SSL (TLS) Security All transmissions are encrypted using industry standard, accepted symmetric encryption such as • Triple-DES •AES with BES •VPN •SSL Security Support 33 © 2011 IBM Corporation
  • 34. Security Business Analytics software © 2011 IBM Corporation
  • 35. Business Analytics software Device Based Password Protection Most organizations mandate password protection on mobile devices After a specified period of inactivity the user will be prompted to enter their device password to access the handheld device E.g. a user has 10 opportunities to enter their password correctly – if not, device is wiped. 35 © 2011 IBM Corporation
  • 36. Business Analytics software Remotely Wiping a Device BlackBerry Windows Mobile –MS Exchange Server 2003 –Microsoft SMS 2003 or later Symbian –Nokia Intellisync –IBM WebSphere Everyplace Device Manager Devices must be on, and connected to a network in order for data to be erased remotely Please see vendor guide for instructions on remotely removing/wiping content from mobile devices 36 © 2011 IBM Corporation
  • 37. Business Analytics software Lease Key Functionality Cognos Mobile Functionality Report data stored on the device can be configured to “expire” by the Cognos Administrator Report data is rendered inaccessible on the device until the device can re-authenticate with the server 37 © 2011 IBM Corporation
  • 38. Business Analytics software Installation: Push vs OTA Push Installs OTA (over the air) Installs More Control over deployment Relies on user to install Silent for user – Fewer support More likely to generate support requests requests Just appears on the device Requires giving permissions for user to install software on their devices Recommended for: Recommended for: - larger deployments - small or test deployments - less tech-savvy users - tech-savvy users 38 © 2011 IBM Corporation
  • 39. Business Analytics software 39 © 2011 IBM Corporation
  • 40. Business Analytics software What’s New in IBM Cognos Mobile 10.1? New BlackBerry UI, new Web interface for iPhone, iPad. 40 © 2011 IBM Corporation