Report Summary: Design and Adoption of Social Collaboration Software within Businesses (Blackwell, J., Sheridan, J., Instone, K., Schwartz, D. R., and Kogan, S. (April 2009) )

1. Design and Adoption of Social Collaboration Software within Businesses Blackwell, J., Sheridan, J., Instone, K., Schwartz, D. R., and Kogan, S. (April 2009)

3. Employment opportunities

4. Social activism

5. Community building and mobilization

7. Aid in rapid problem resolution

8. Help new employees integrate into the company quickly

10. Reputation management within a company isn’t always cut and dried

11. Studies show professors’ presence on YouTube doesn’t influence students’ perception of them. In fact, 1/3 of students don’t think professors should be on Facebook.

12. Usage rates of social networks cluster around age 21, making them less useful for many businesses

13. Usage rates among different ethnic groups vary widely

Report Summary: Design and Adoption of Social Collaboration Software within Businesses (Blackwell, J., Sheridan, J., Instone, K., Schwartz, D. R., and Kogan, S. (April 2009) )

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Report Summary: Design and Adoption of Social Collaboration Software within Businesses (Blackwell, J., Sheridan, J., Instone, K., Schwartz, D. R., and Kogan, S. (April 2009) )