CASE STUDY GUIDE

1. BIN-14 ORAL COMMUNICATION IV
Study and Analysis Guide for Case # ___
Case Name: __________ Date:
I. Problem Features
What’s going on? (Type of problem)
Who’s being affected?
What seems to be the root of the
problem?
When has this been happening? How
Long?
II. Facts and inferences
Facts provided in the case
Inferences or your guesses
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2. BIN-14 ORAL COMMUNICATION IV
III. Characteristics of this person’s problem(s)
Problem Cause Tools for analysis
IV. Case Analysis
V. Brainstorming for solution alternatives
Alternatives Which of the listed alternatives is the most
feasible? (Point out the most likely solution)
1.
2.
3.
4.
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3. BIN-14 ORAL COMMUNICATION IV
VI. Criteria for your decision or preference for the “feasible” alternative
Justification for your preferred alternative
VII. Action Plan and implementation
Who will implement the action plan?
What should the person do?
Staring? (When?)
Where should these actions be
implemented?
How should the solution be implemented? Steps to follow
1.
2.
3.
4.
5.
Expected outcome at the end of plan
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