85. FuelQuest – Business Process Outsourcing Business Challenge To develop / mirror the 24/7 monitoring the issues arising from Alarm Management System installed in various retail outlets. The issues have to be escalated to the FuelQuest team. This includes, New Vertical – Veeder Root Level 1 Certification and onsite/offsite training. 365 days 24/7 support, infrastructure mirroring, testing schedule and methodologies. SGT Solution / Service SGT in partnership with FuelQuest, developed and mirrored the infrastructure required for monitoring alarms. Resource shifts allocated in such a way that they are not exhausted. Resources trained in the testing methodologies Scheduled monitoring tasks automated internally for better performance Results SGT’s successful implementation and execution of AMS has resulted in FuelQuest entrusting SGT with the NOC Substantial savings for Fuel Quest and Increased Client base FuelQuest is currently working with SGT to provide solutions for issues detected in monitoring activities [NOC]
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90. Business Challenges Syntex is a leader in technology and practice of Operational Risk Management. They provide software and services that help companies protect worker health & safety, avoid devastating accidents, protect the environment and cut costs. Syntex needed a tool that enabled companies to keep track of risks and mitigation plans occurring at remote locations, where there was no internet connectivity. SGT Solution/Service SGT in collaboration with Syntex, has designed and developed a smart client application named Offline Forms, that works in a stand-alone mode in remote areas, either using a Laptop or Tablet PC. This application tracks risks and mitigation plans and also integrates the information with the main ERP application. Results The Offline Forms solution demonstration given to Syntex’s customers was well received and resulted in further enhancements to the application. This application is currently under User Acceptance Test by clients, who will be putting it into production. Technology/Environment .NET 2.0 platform, CAB Architecture, OS Windows, Database SQL Server Mobile Edition Syntex Development Project
91. Lightridge Resources (Production Visualization) Project Business Challenge The Oil and Gas industry needs a solution to monitor and optimize the operation of Oil and gas production facilities, refineries, power plants and other complex and aging critical infrastructure. The Oil & Gas companies that own and operate facilities have the need to continuously implement new methods reducing ongoing operating costs, maximizing asset value, minimizing investment risk and controlling plant emissions. The solution should take advantage of graphical analysis for rapid summarization of data and decision-making. Roles and Responsibility PE-Advisor™ is an enterprise software application designed to deliver a world-class integrated energy and utilities performance management platform The product is built on the Microsoft .Net platform, enabling Control and cut costs (Key to success) Helps to reduce energy use and increase efficiency (A proven strategy for cutting and controlling costs with improved returns)
92. Riversand Development Project Business Challenge Develop Data Analysis tool and Data Quality workbench for managing Structured content within the Product Information Management (PIM) product Extend the development capacity of the Product Information Management (PIM) product Support existing Client implementations for the Spare Part Management system (SPMS) Quality process definition and implementation SGT Solution / Service Dedicated offshore product development team for the PIM product Design and Develop Data Analysis tool and Data Quality workbench. This included: Duplicate Identification Data normalization, Standardization and Validation Data Quality Approval workflow Maintenance and Support team for supporting Client Implementations Define the QA and configuration management process for PIM product development team Buy side and SPMS solution includes: Supplier Portal Spare Part Inventory Rationalization
134. Ongoing Quality Management“SGT has helped drive savings in excess of 30% in several product categories. More importantly, SGT has added energy and innovation to my organization which has been contagious. In addition, SGT has helped us identify, qualify, source and test several innovative new product ideas. I’m expecting several valuable patents to result from this work, and some significant new revenue and market opportunities. Fred Festa, President and CEO CASE STUDY
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140. For more information please contact: John Finta VP Sales and Business Development johnfinta@sgtus.com Office: 713-979-3970 x105 Cell: 832-264-5111