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Empathic Listening “ People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
What is Empathetic Listening? ,[object Object],[object Object]
What are the Benefits of Empathetic Listening? ,[object Object],[object Object]
How do you Listen Empathetically? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Steps for Empathic Listening ,[object Object],[object Object],[object Object],[object Object]
Behaviors to Avoid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Empathic Listening Tips ,[object Object],[object Object],[object Object],[object Object],[object Object]
Points to Remember ,[object Object],[object Object]
No matter who you are, where you live, or what your religion – when we truly need to be heard we speak to the greatest “ empathetic listener”  known  to mankind…

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Empathy.ppt 09 dec 5pm

  • 1. Empathic Listening “ People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
  • 2.
  • 3.
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  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. No matter who you are, where you live, or what your religion – when we truly need to be heard we speak to the greatest “ empathetic listener” known to mankind…