1. Access HealthColumbus
2013-2015 Updated Strategic Plan
(updated: January 2013)
a continuation of our
collaborative work to improve
patient-centered primary care
Introduction:
This update to our previous strategic plan was created by Access HealthColumbus’ public-private
board and staff. The value of this strategic plan is to provide a roadmap to guide the allocation of
our scarce financial and staff resources. It is our belief that strategic planning is not a static or
occasional event, but rather a dynamic and inclusive process that we incorporate into the work of
our public-private partnership.
Access HealthColumbus is a catalyst, convener, and coordinator of local health care improvement
projects. We are grateful for our collaborative relationships with leaders from business,
government, health care, and the social sector. It is these partners who are implementing projects
and bringing improvements to our community.
22 E. Gay Street, Suite 801 | Columbus, OH 43215 | 614.884.2440 | www.accesshealthcolumbus.org
2. 2013-2015 Strategic Plan Overview
The need to improve patient-centered primary care
as the foundation of accountable health care
delivery to achieve:
Why? • better care
• better health
• better value
Catalyze and coordinate the spread of:
1. patient-centered medical homes
What? 2. primary care quality reporting
3. provider-based patient engagement
4. value-based purchasing
Coordinate local health care improvement
projects in collaboration with:
• consumers
How? • providers
• purchasers
• payers
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3. WHAT: 1) Spread Patient-Centered Medical Homes
Strategic Process Outcome
Objectives Measures Measures
Based on national patient- • Adoption: # of PCMHS • Patients served:
centered medical home recognized by national # of patients served
(PCMH) standards: quality accreditation by PCMHs by payer
programs mix (Commercial,
• Increase the number of Medicare, Medicaid,
nationally recognized • Geographical Availability: self-pay/uninsured)
PCMHs in private practices, # of PCMHs by location
hospital-affiliated practices,
and federally qualified
health centers serving
patients with Commercial
insurance, Medicaid,
Medicare, and the
uninsured
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4. WHAT: 2) Spread Primary Care Quality Reporting
Strategic Process Outcome
Objectives Measures Measures
Based on nationally endorsed • Participation commitments • Improved clinical
measures, compile local from PCPs, health systems, outcomes
comparative quality data to: health plans, and employers
• Common use of
• Provide physicians and • # stakeholders participating nationally endorsed
providers with access to quality measures
accurate information to • Agreement on version 1.0 across competing
identify areas for quality of improvement measures, health care
improvement definitions, and organizations
methodologies
• Provide purchasers with
access to accurate • Release of collaborative
information about the primary care quality
quality of care in the local reporting version 1.0
health care market
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5. WHAT: 3) Spread Provider-based Patient Engagement
Strategic Process Outcome
Objectives Measures Measures
Based on best practices, • Participation commitments Improved patient
partner with primary care from primary care providers satisfaction in the
teams to: (PCPs) and their patients following areas:
• Access to care
• Embed the patient’s voice • # participating PCPs • Self-management
and perspective in quality support
improvement initiatives • # participating patients • Shared decision
making
• Advance skills/tools to • # of primary care practices • Coordination of care
improve interactions with that include patients in • Information about
patients and caregivers their quality improvement care and
initiatives appointments
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6. WHAT: 4) Spread Value-based Purchasing
Strategic Process Outcome
Objectives Measures Measures
Based on best practices, • # participating purchasers • # of purchasers that
partner with self-insured participating in have implemented
employers and public collaborative learning value-based benefit
employee retirement systems sessions plans and purchasing
to: agreements
• # participating purchasers
• Initiate improvements that participating in
have the potential to lead to collaborative improvement
fundamental redesign of projects
employee health strategies
• Measure improvements over
time
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7. WHAT: Other Improvement Activities
Coordinate federally qualified health center (FQHC) improvement projects
Purpose: in collaboration with local FQHC leadership, coordinate projects that
improve affordable health services for those most vulnerable in our community
Coordinate health care reform learning for social sector leaders and advocates
Purpose: in collaboration with Access HealthColumbus ‘ Community Advisory
Committee, increase readiness of social sector organizations to improve care
coordination in an era of scarce resources
Participate in the work of others when aligned with our strategic objectives
Purpose: share our learning and knowledge at local, state, and national levels
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8. HOW: Our Operating Guidelines
Improve(1) delivery of local(2) health care
for all people, including those most vulnerable
as a catalyst, convener, and coordinator of improvement
projects(3)
by building local collaboratives that respect all
perspectives and seek no authority
focused on improving patient-centered primary care(4)
(1) Improve = focus on access, quality and value
(2) Local = Columbus & Franklin County
(3) Projects = participating health care organizations provide direct health care services, Access HealthColumbus does not
(4) Patient-Centered Primary Care = a team based health care delivery model led by a physician that provides comprehensive and
continuous medical care by improving access to health care, increasing satisfaction with care, and improving health. Care
coordination is an essential component that requires additional resources such as health information technology and payment
models to support patient services that are not visit-based.
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9. HOW: Our Approach for Improving Local Delivery of Health Care
5 LOCAL DELIVERY
OF HEALTH CARE
6 IMPROVED
local improvements
1 Explore best Lessons learned & implemented
practices & best practices by our public-private
apply learning shared with others partners
from others
CONVENE 4 COORDINATE
2 leaders from business, collaborative improvement
government, health care, and projects that improves
social sectors focused on applying 3 CATALYST for delivery of local
best practices to improve advancing health care
Patient-Centered Primary Care improvement
projects
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10. Ivery Foreman (Board Chair) Kevin Hinkle
Vorys, Sater, Seymour & Pease LLP Anthem Blue Cross & Blue Shield
United Way of Central Ohio Representative Health Plan Representative
Mike Stull (Board Vice Chair) Thomas Horan
Employers Health Coalition Columbus Neighborhood Health Center
Business Representative Community Health Centers Representative
Bill Wulf, M.D. (Board Treasurer) Isi Ikharebha
Central Ohio Primary Care Physicians CareConnection
Columbus Medical Association Representative Consumer Representative
Dianne Radigan (Board Secretary) Doug Knutson, M.D.
Cardinal Health OhioHealth
Our Board of Directors
Franklin County Representative Hospital Representative
Doug Anderson Teresa Long, M.D.
Bailey Cavalieri Columbus Public Health
City of Columbus Representative Health Department Representative
Dianne Biggs Jennifer Nickell-Thomas
Labor Representative Nationwide Insurance
Kevin Dixon, Ph.D. Business Representative
ADAMH Board of Franklin County Valerie Ruddock
Mental Health Representative Nationwide Children’s Hospital
Jerry Friedman Hospital Representative
The Ohio State University Medical Center Olivia Thomas, M.D.
Hospital Representative Nationwide Children’s Hospital
Diana Riggsby Gardner Community Philanthropic Representative
The Dispatch Printing Company Dana Vallangeon, M.D.
Business Representative Lower Lights Christian Health Center
Jeff Geppert Consumer Representative
Battelle Bruce Wall, M.D.
Health Care Representative The Ohio State University Health Plan
Thomas Hadley Columbus Medical Association Representative
Wells Fargo Insurance Services Todd Weihl, D.O.
Chamber of Commerce Representative OhioHealth
Sister Barbara Hahl Columbus Osteopathic Association Representative
Mount Carmel Health System Jeff Biehl
Hospital Representative Access HealthColumbus
10 President
11. Our Mission
To improve access to health care in our community,
particularly for those most vulnerable,
by convening public-private partners
and coordinating health care improvement projects.
Our Vision
Health care for all people that is affordable for
individuals and sustainable for our community.
Our Value
Access HealthColumbus is a trusted
catalyst, convener and coordinator
of health care improvement projects in our community.
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12. Funding from the following public-private partners
supports our collaborative work in the community!
Lead Supporter
Major Supporters
Additional Supporters
100% Individual &
Access HealthColumbus Corporate
Board & Staff Donations
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13. We welcome your feedback and questions:
• Jeff Biehl
President
jbiehl@accesshealthcolumbus.org
• Carol Deibel
Director of Projects
carol@accesshealthcolumbus.org
• Please visit our website to learn more:
www.accesshealthcolumbus.org
22 E. Gay Street, Suite 801 | Columbus, OH 43215 | 614.884.2440 | www.accesshealthcolumbus.org
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