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So, you have an Enterprise Social Amira Hemani, Enterprise Collaboration Advisor
Network... Now What?! Joel Oleson, Directory of Technology Evangelism
About Joel & Amira

@joeloleson
First SharePoint Admin
#1 SharePoint Influencer by Forbes
Column
Most Popular SharePoint Blogger Community Voted –
Collabshow.com

Epic Traveler – Speaking and
Traveling to over 140 Countries
TravelingEpic.com

@ViewDoAmira
Enterprise Collaboration Advisor

Yammer Certified Power User &
Administrator
Background in SharePoint and other
Microsoft solutions

Currently in Boston area
Agenda
Why Social?
Enterprise Social Maturity Spectrum
Roles Needed for a Successful ESN
Enterprise Social Successes & Failures
EVERYBODY’S DOING IT.

72%:

Of enterprises have adopted social technology
Enterprise Social Maturity Spectrum
Enterprise Social Maturity Spectrum
The everywhere enterprise has optimized their social interaction and its
use is truly pervasive and highly integrated into a wide range of core
business processes.

Organizations have built structured efforts and the majority of their
operation are embracing social communication channels in (at least)
small, but measurable ways.

After experimentation has been completed, lessons learned are noted
and start expanding to other parts of the organization. Pockets of social
users begin to surface as both successes and failures are documented.

During the experimenting phase of the social journey, one group takes a
leap of faith and puts social theory into practice. The effort is focused on
a specific need and all goals are set around that narrow initiative.
Roles Needed for an ESN

Technical Roles

Cultural/Business Roles

Verified Admin

‘Community Manager’

Network Admin

IT/Infrastructure Support

Group Admin

‘Delegated Community Mgr’

Power User

Actively Engaged User
Endorsement
•

Line of Business

•

Department Heads

•

Executives
Got Roadblocks?

10
Success!

Social Successes/Failures
About ViewDo Labs
About ViewDo Labs
ViewDo Labs is a pioneer in enterprise social network analytics and governance.

We offer a unified view of what’s happening with Yammer, SharePoint and more – across
the enterprise, and around the world.
Increase adoption while lowering the risks of collaboration.
We help orgs fuel innovation, better leverage their business data and intellectual property
and realize value from their next gen social enterprise investments.
Our flagship product, ViewPoint Enterprise, is now generally available.
For more information and a free sample, visit us at www.viewdolabs.com.

For a free copy of our
Enterprise Social Maturity Spectrum white paper,
go here:
http://info.viewdolabs.com/enterprise-social-maturity-spectrum-white-paper
Contact Us

@joeloleson
www.Collabshow.com

ahemani@viewdolabs.com
@ViewDoAmira
www.viewdolabs.com

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So You Have an Enterprise Social Network Now What?

  • 1. So, you have an Enterprise Social Amira Hemani, Enterprise Collaboration Advisor Network... Now What?! Joel Oleson, Directory of Technology Evangelism
  • 2. About Joel & Amira @joeloleson First SharePoint Admin #1 SharePoint Influencer by Forbes Column Most Popular SharePoint Blogger Community Voted – Collabshow.com Epic Traveler – Speaking and Traveling to over 140 Countries TravelingEpic.com @ViewDoAmira Enterprise Collaboration Advisor Yammer Certified Power User & Administrator Background in SharePoint and other Microsoft solutions Currently in Boston area
  • 3. Agenda Why Social? Enterprise Social Maturity Spectrum Roles Needed for a Successful ESN Enterprise Social Successes & Failures
  • 4. EVERYBODY’S DOING IT. 72%: Of enterprises have adopted social technology
  • 6. Enterprise Social Maturity Spectrum The everywhere enterprise has optimized their social interaction and its use is truly pervasive and highly integrated into a wide range of core business processes. Organizations have built structured efforts and the majority of their operation are embracing social communication channels in (at least) small, but measurable ways. After experimentation has been completed, lessons learned are noted and start expanding to other parts of the organization. Pockets of social users begin to surface as both successes and failures are documented. During the experimenting phase of the social journey, one group takes a leap of faith and puts social theory into practice. The effort is focused on a specific need and all goals are set around that narrow initiative.
  • 7. Roles Needed for an ESN Technical Roles Cultural/Business Roles Verified Admin ‘Community Manager’ Network Admin IT/Infrastructure Support Group Admin ‘Delegated Community Mgr’ Power User Actively Engaged User
  • 10.
  • 12. About ViewDo Labs About ViewDo Labs ViewDo Labs is a pioneer in enterprise social network analytics and governance. We offer a unified view of what’s happening with Yammer, SharePoint and more – across the enterprise, and around the world. Increase adoption while lowering the risks of collaboration. We help orgs fuel innovation, better leverage their business data and intellectual property and realize value from their next gen social enterprise investments. Our flagship product, ViewPoint Enterprise, is now generally available. For more information and a free sample, visit us at www.viewdolabs.com. For a free copy of our Enterprise Social Maturity Spectrum white paper, go here: http://info.viewdolabs.com/enterprise-social-maturity-spectrum-white-paper

Notas do Editor

  1. http://www.istockphoto.com/stock-photo-26243966-connected-to-the-global-network.php?st=a2759bbTALKING POINTS:Internet + easy access to free or inexpensive collaboration tools & apps = lots of downloading, file sharing, etc.And that’s a GOOD thing: it raises productivity & collaboration by 20-25%! It also helps speed learning (74% stat from Participo paper) & innovation72% of orgs are using social techhttp://onesecond.designly.com/https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fventurebeat.com%2F2012%2F05%2F30%2Fapp-store-downloads%2F&ei=U4oLUurlF4iIyAH83YDQBw&usg=AFQjCNGcDIcIlPZWqipmBoiWHqDAhLte5w&sig2=1ODYCVxHmQkTEq3sT3v-0g&bvm=bv.50723672,d.aWchttp://allthingsd.com/20130529/mary-meekers-internet-trends-report-is-back-at-d11-slides/ slide 11, 14Right now, as you read this, it’s going on in cubes, conference rooms, and even out in publicplaces like coffee houses. Your employees can’t get enough of it.And most employers are all too happy to encourage their behavior.More and more companies are investing in their collaborative environments because they allowtheir users to share information like never before. This leads to increased productivity andenhanced innovation.http://www.mckinsey.com/insights/high_tech_telecoms_internet/the_social_economy