Iso docs

Responsible Employee: Technical Analyst
Subject: LSR Tech Solutions
Effective Date November 27, 2010

LSR Tech Solutions E-mail and usage
Policy


LSR Tech Solutions E-mail and usage Policy

______________________________________________________
Lisa Wessel

Prepared by
Lisa Wessel

______________________________________________________
Rick Kramer President


PREFACE
LSR Tech Solutions has strict e-mail policies and believes in keeping its customers and
employee up to date and safe from e-mail scams, fraud, privacy, and to provide guidelines to a
acceptable use policy. It is essential for LSR Tech Solutions employees, staff, customer,
contractors by providing guidance, support, and technical expertise in the proper use of its e-
mail.

This particular document, LSR Tech Solutions Policy guidelines, is a supporting document
designed to help employees, staff, customers, and contractors to understand the policies and
standards required to use LSR Tech Solutions any and all e-mail servers including e-mail set-up
processes. Understanding these policies and standards is an ongoing process, so we encourage
customers, employees, and contractors to contact the IT department in order to ensure their
successful use of LSR Tech Solutions E-mail Servers.


TABLE OF CONTENTS

Table of Contents
DOCUMENT HISTORY LOG.................................................................. ERROR! BOOKMARK NOT DEFINED.
LSR TECH SOLUTION E-MAIL ACCEPTABLE USE POLICY .................................. ERROR! BOOKMARK NOT DEFINED.
PREFACE ................................................................................................... ERROR! BOOKMARK NOT DEFINED.
1.0 INTRODUCTION ...................................................................................................................................................... 5
1.1 PURPOSE ................................................................................................................................................................ 5
1.2 SCOPE .................................................................................................................................................................... 5
1.3 ACCOUNT ACTIVATION/TERMINATION ................................................................................................................. 5
DEFINITIONS AND ACRONYMS ..................................................................................................................................... 6
2.0 DEFINITIONS .......................................................................................................................................................... 6
2.1 ACRONYMS ............................................................................................................................................................ 7
2.2 GENERAL EXPECTATIONS OF END USERS ............................................................................................................. 7
2.3 APPROPRIATE USE ................................................................................................................................................. 7
2.4 INAPPROPRIATE USE .............................................................................................................................................. 7
2.5 MONITORING AND CONFIDENTIALITY ................................................................................................................... 8
2.6 RETENTION POLICY............................................................................................................................................... 9
3.2 REPORTING MISUSE .............................................................................................................................................. 9
3.3 FLOW CHART APPROPRIATE USE OR INAPPROPRIATE ........................................................................................ 10
3.4 Disclaimer ........................................................................................................................................................... 11
LSR Tech Solution assumes no liability for direct and/or indirect damages arising from the user’s use of LSR Tech
Solutions e-mail system and services. Users are solely responsible for the content they disseminate. LSR Tech Solutions
is not responsible for any third-party claim, demand, or damage arising out of use the LSR Tech Solution’s e-mail
systems or services. .............................................................................................................................................. 11
3.5 FAILURE TO COMPLY .......................................................................................................................................... 11
3.6 E-MAIL USER AGREEMENT.................................................................................................................................. 12


E-mail Acceptable Use Policy
1.0 Introduction

In order to protect its customer’s and its employees and staff and all other suppliers LSR Tech
Solutions e-mail is perhaps the most commonly used application in our companies workplace. It
is essential business tool for LSR Tech Solutions, but a potentially dangerous one if
mismanaged. Conscientious management by way of a clear and comprehensive policy is
essential. This policy provides a structure for defining our organization’s e-mail Acceptable Use
Policy.

1.1 Purpose

E-mail is a critical mechanism for business communications at LSR Tech Solutions. However,
use of LSR Tech Solution’s electronic mail systems and services are a privilege, not a right, and
therefore must be used with respect and in accordance with the goals of LSR Tech Solutions.
The objectives of this policy are to outline appropriate and inappropriate use of LSR Tech
Solutions e-mail systems and services in order to minimize disruptions to services and activities,
as well as comply with applicable policies and laws.

1.2 Scope

This policy applies to all e-mail systems and services owned by LSR Tech Solutions all e-mail
account users/holders at LSR Tech Solutions (both temporary and permanent), and all company
e-mail records.

1.3 Account Activation/Termination

E-mail access at LSR Tech Solutions is controlled through individual accounts and passwords.
Each user of LSR Tech Solutions e-mail system is required to read and sign a copy of this E-mail
Acceptable Use Policy prior to receiving an e-mail access account and password. It is the
responsibility of the employee to protect the confidentiality of their account and password
information. All employees of LSR Tech Solutions will receive an e-mail account. E-mail
accounts will be granted to third-party non-employees on a case-by-case basis. Possible non-
employees that may be eligible for access include:

Contractors.
Customers.
Outside Sales Staff.


Applications for these temporary accounts must be submitted to management or e-mail
admin@lsrtech.com for all terms, conditions, and restrictions governing e-mail use must be in a
written and signed agreement. E-mail access will be terminated when the employee or third party
terminates their association with LSR Tech Solutions unless other arrangements are made. LSR
Tech Solutions is under no obligation to store or forward the contents of an individual’s e-mail
inbox/outbox after the term of their employment has ceased.

Definitions and Acronyms

2.0 Definitions

Term Definition

Communicating with fellow employees, business partners of LSR Tech
Appropriate Solutions, and clients within the context of an individual’s assigned
Use responsibilities.

Excessive personal use of LSR Tech Solutions e-mail resources. LSR Tech
Inappropriate Solutions allows limited personal use for communication with family and
Use friends, independent learning, and public service so long as it does not
interfere with staff productivity, pre-empt any business activity, or consume
more than a trivial amount of resources.

Monitoring The e-mail systems and services used at LSR Tech Solutions are owned by the
and company, and are therefore its property. This gives LSR Tech Solutions the
Confidentiality right to monitor any and all e-mail traffic passing through its e-mail system.

A company, corporation, firm, enterprise or institution, or part thereof
Organization (whether incorporated or not, public or private) that has its own function(s)
and administration.

Policy E-mail Acceptable use policy is intended to provide a safe and enjoyable e-
mail service to LSR Tech Solutions e-mail use.
General
Expectations of E-mail users are responsible for mailbox management, including organization
end users and cleaning.


2.1 Acronyms

Acronym Description

CEO chief executive officer

2.2 General Expectations of End Users

The enterprise often delivers official communications via e-mail. As a result, employees of LSR
Tech Solutions with e-mail accounts are expected to check their e-mail in a consistent and timely
manner so that they are aware of important company announcements and updates, as well as for
fulfilling business and role-oriented tasks. E-mail users are responsible for mailbox management,
including organization and cleaning. If a user subscribes to a mailing list, he or she must be
aware of how to unsubscribe from the list, and is responsible for doing so in the event that their
current e-mail addresses changes. E-mail users are expected to remember that e-mail sent from
the company’s e-mail accounts reflects on the company. Please comply with normal standards of
professional and personal courtesy and conduct.

2.3 Appropriate Use

Individuals at LSR Tech Solutions are encouraged to use e-mail to further the goals and
objectives of LSR Tech Solutions. The types of activities that are encouraged include:
2.4 Inappropriate Use

Communicating with fellow employees, business partners of LSR Tech Solutions, and clients
within the context of an individual’s assigned responsibilities. Acquiring or sharing information
necessary or related to the performance of an individual’s assigned responsibilities. Participating
in educational or professional development activities.

LSR Tech Solutions e-mail systems and services are not to be used for purposes that could be
reasonably expected to strain storage or bandwidth (e.g. e-mailing large attachments instead of
pointing to a location on a shared drive). Individual e-mail use will not interfere with others’ use
and enjoyment of LSR Tech Solutions e-mail system and services. E-mail use at LSR Tech
Solutions will comply with all applicable laws, all LSR Tech Solutions policies, and all LSR
Tech Solutions contracts. The following activities are deemed inappropriate uses of LSR Tech
Solutions e-mail systems and services, and are strictly prohibited:


2.5 Monitoring and Confidentiality

Use of e-mail for illegal or unlawful purposes, including copyright infringement, obscenity, libel,
slander, fraud, defamation, plagiarism, harassment, intimidation, forgery, impersonation,
soliciting for illegal pyramid schemes, and computer tampering (e.g. spreading of computer
viruses). Use of e-mail in any way that violates LSR Tech Solutions policies, rules, or
administrative orders, including, but not limited to, to the laws put in place by the federal or local
State agency. Viewing, copying, altering, or deletion of e-mail accounts or files belonging to
LSR Tech Solutions or another individual without authorized permission. Sending of
unreasonably large e-mail attachments. The total size of an individual e-mail message sent
(including attachment) should be 10MB or less. Opening e-mail attachments from unknown or
unsigned sources. Attachments are the primary source of computer viruses and should be treated
with utmost caution. Sharing e-mail account passwords with another person, or attempting to
obtain another person’s e-mail account password. E-mail accounts are only to be used by the
registered user. Excessive personal use of LSR Tech Solutions e-mail resources. LSR Tech
Solutions allows limited personal use for communication with family and friends, independent
learning, and public service so long as it does not interfere with staff productivity, pre-empt any
business activity, or consume more than a trivial amount of resources. LSR Tech Solutions
prohibits personal use of its e-mail systems and services for unsolicited mass mailings, non-LSR
Tech Solutions commercial activity, political campaigning, dissemination of chain letters, and
use by non-employees.

The e-mail systems and services used at LSR Tech Solutions are owned by the company, and are
therefore its property. This gives LSR Tech Solutions the right to monitor any and all e-mail
traffic passing through its e-mail system. This monitoring may include, but is not limited to,
inadvertent reading by IT staff during the normal course of managing the e-mail system, review
by the legal team during the e-mail discovery phase of litigation, observation by management in
cases of suspected abuse or to monitor employee efficiency. In addition, archival and backup
copies of e-mail messages may exist, despite end-user deletion, in compliance with LSR Tech
Solutions records retention policy. The goals of these backup and archiving procedures are to
ensure system reliability, prevent business data loss, meet regulatory and litigation needs, and to
provide business intelligence. Backup copies exist primarily to restore service in case of failure.
Archival copies are designed for quick and accurate access by company delegates for a variety of
management and legal needs. Both backups and archives are governed by the company’s
document retention policies. These policies indicate that e-mail must be kept for up to 1 year.


2.6 Retention Policy

The records of LSR Tech Solutions and e-mail records are important assets. Corporate record
includes essentially all records documents you produce as an employee whether paper or
electronic. A record may be as a memorandum, an e-mail, a contract or a case study, or
something not as obvious, such as computerized desk calendar, an appointment book or an
expense record. If LSR Tech Solutions discovers or has good reason to suspect activities that do
not comply with applicable laws or this policy, e-mail records may be retrieved and used to
document the activity in accordance with due process. All reasonable efforts will be made to
notify an employee if his or her e-mail records are to be reviewed. Notification may not be
possible, however, if the employee cannot be contacted, as in the case of employee absence due
to vacation. Use extreme caution when communicating confidential or sensitive information via
e-mail. Keep in mind that all e-mail messages sent outside of LSR Tech Solutions become the
property of the receiver. A good rule is to not communicate anything that you wouldn’t feel
comfortable being made public. Demonstrate particular care when using the “Reply” command
during e-mail correspondence to ensure the resulting message is not delivered to unintended
recipients.

3.2 Reporting Misuse
Any allegations of misuse should be promptly reported to admin or Henry Cookie
admin@lsrtech.com . If you receive an offensive e-mail, do not forward, delete, or reply to the
message. Instead, report it directly to the individual named above.


3.3 Flow Chart Appropriate use or Inappropriate
LSR Tech Solutions
Appropriate Usage

Communicating with fellow
employees, business
partners of LSR Tech
Solutions, and clients within
the context of an
individual’s assigned
responsibilities.

Acquiring or sharing
information necessary or
related to the performed
of an individual’s
assigned responsibilities.

Participating in educational or
professional development
activities

What is the process
for Inappropriate Use
of the e-mail system?
Use of e-mail for illegal or unlawful
purposes, including copyright infringement,
obscenity. These could be considered
improper use of LSR Tech Solutions mail
server or service, and will start the process
of monitoring the e-mail account.

Use of LSR Tech Solutions to send
unreasonably large e-mail attachments.
The total size of an individual e-mail
message sent (including attachment) Opening e-mail attachments form
should be 10MB or less. unknown or unsigned sources.
Attachments are the primary source of
computer viruses and should be treated
with utmost caution.

Inappropriate Complete


3.4 Disclaimer

LSR Tech Solutions assumes no liability for direct and/or indirect damages arising from the
user’s use of LSR Tech Solutions e-mail system and services. Users are solely responsible for the
content they disseminate. LSR Tech Solution is not responsible for any third-party claim,
demand, or damage arising out of use the LSR Tech Solutions e-mail systems or services.

3.5 Failure to Comply

Violations of this policy will be treated like other allegations of wrong doing at LSR Tech
Solutions. Allegations of misconduct will be adjudicated according to established procedures.
Sanctions for inappropriate use on LSR Tech Solutions e-mail systems and services may include,
but are not limited to, one or more of the following:

1. Temporary or permanent revocation of e-mail access;

2. Disciplinary action according to applicable LSR Tech Solutions policies;

3. Termination of employment; and/or Discipline

4. Legal action according to applicable laws and contractual agreements.


E-mail User Agreement

3.6 E-mail User Agreement

I have read and understand the E-mail Acceptable Use Policy. I understand if I violate the rules explained
herein, I may face legal or disciplinary action according to applicable laws or company policy.

___________________________________________

Employee Name (print)

___________________________________________ __________________________

Employee Signature Date

_____________________________________________________


LSR Tech Solutions Employee Access to
IPhone and IPad


LSR Tech Solutions Employee Access IPhone and IPad

______________________________________________________
Lisa Wessel

Prepared by
Lisa Wessel

______________________________________________________


PREFACE
A centralized LSR Tech Solutions Employee Access for iphone and ipad approval policy will
help the IT department run efficiently and cost effectively. Absence of a well defined policy
leaves the company open to numerous vulnerabilities, including employees having access to the
appropriate systems for their job duties and responsibilities to keep LSR Tech Solutions against
competitive competition. This policy will help the employees do their job and have the necessary
access to the proper system to do their job accurately and stay competitive. Opening up access to
the system will allow employees proper assistance to our customers.


TABLE OF CONTENTS

PREFACE .................................................................................................................................................................. 13
1.0 SCOPE & PURPOSE ......................................................................................................................................5
1.1 Scope ..............................................................................................................................................................5
1.2 Purpose ..........................................................................................................................................................5
2.0 JOB TITLES, REFERENCES, DEFINITIONS AND ACRONYMS ...............................................................5
2.1 Job Titles Workflow
2.2 References ......................................................................................................................................................5
2.3 Definitions ......................................................................................................................................................6
2.4 Acronyms........................................................................................................................................................6
PROCESS .....................................................................................................................................................................7
PROCESS FLOWCHART ...........................................................................................................................................


1.0 SCOPE & PURPOSE

1.1 Scope
This document applies to all employees that have access to IPhones and IPad and software
programs to be able to perform their job duties to the fullest.

1.2 Purpose
The purpose of this policy is to address issues related to authorization and installation of any
software that has yet to be approved by the IT department. The responsible party to authorize any
access on LSR Tech Solutions systems will be the Network Administrator.

2.0 JOB TITLES, REFERENCES, DEFINITIONS and ACRONYMS

2.1 Job Titles

LSR Tech Solutions

Executive Vice President
(CLO) Vice President
President Internal Audit

Customer Service VP/Human Resources Network Admin
Accounting Manager
Manager

Sales Manager
Customer
Receptionist
Service
Assistant

Sales Assistant Sales Assistant Sales Assistant Sales Assistant Sales Assistant Sales Assistant Sales Assistant


2.2 References
1. Policy – “All software to be installed must be approved by the IT department prior to
installation and the designated supervisor.”If there is new software installed all templates
will have to be updated according to job descriptions. All employees with the job
description will have the same access on all of the LSR Tech Solutions software systems.
2. Level 3 Documents – LSR Tech Solutions Employee Access Authorization Request
Form. All templates are stored in the G: Information Systems/Reports/Authorization
Forms for ipad and iphone. All the templates have been developed and marked for all the
systems that the employee will need access to. All of the templates have been approved
by management and are reviewed on an annual basis.
The management that reviews the templates are as follows: President, Executive Vice
President, and Vice President.
3. Management will make the decision on employees who will have the the ability to have
access to the iphone and ipad. The iphone will be rotated for the sales, customer service,
warehouse and administration departments.

2.3 Definitions

Software Definition
Systems
Iphone Phone with the ability to have internet access and Ipod into one package
Ipad A mobile device bigger than smart phone and smaller than a laptop. Also a
mobile device to have the ability to access the internet.

2.4 Acronyms

Acronym Description
IT Information Technology


Process
Employee who would like the opportunity to learn the dynamics of the IPhone or IPad can
request the option of trying out the IPhone or IPad. LSR Tech Solutions would like the
employees and staff to be able to use the IPhone or IPad for selling and troubleshooting the
product.

1. E-mail the help desk with the request of the access for IPhone or IPad. The e-mail
address is admin@lsrtech.com.

2. The IT department will e-mail the appropriate employee access form for IPhone or
IPhone. The forms are stored in the G: Information System/Reports/Authorization Forms

3. The management will review the appropriate template, sign and return to the department
to the Network Administration.

4. The Network Administrator will then issue the appropriate IPhone or IPad and create the
phone number, user id and password depending on the IPad or IPhone access. The
Network Administrator will give the IPhone or IPad to the employee and demonstrate
how to use the IPhone or IPad works.

5. The IPhone and IPad should be used for business purposes only with limited personal
usage. The IPhone and IPad usage will be monitored on a monthly basis. If the Network
Administrator recognizes any illegal activity on the system the IPhone or IPad usage will
be terminated immediately. Illegal activity includes any gambling, viewing any
pornographic material or any other inappropriate materials.

6. Once the employee either terminates their position or no longer would like the IPhone or
IPad the IPhone or IPad will have to be turned in to the Network Administration and
passwords and authority and systems will have to be changed on the devices.


Set Up User for Iphone or Ipad

Is the employee granted
access for the iphone by one
of the management team

No
Yes

The Network
Administrator will setup Is the employee graned access for
the iphone and the ipad by one of the management
demonstrate and review team
the rules and policy

The Network
Administrator will
setup and review the No
ipad rules and policy

End of Process


EMPLOYEE SYSTEM ACCESS FORM IPHONE OR IPAD

Employee Name:

Supervisor Signature: __________________________

Management Approval: __________________________

Position and Location (Branch):
Date Needed By:

Date:

Termination Date: (if applicable)

Time Restrictions Signon
Times during the week 2:00 am - 03:00 am.
Times on Saturday 2:00 am - 03:00 am.
Times on Sunday 2:00 am - 03:00 am.

Application/Service or support systems
Place an X in the box next to each system you have access to.

All Employees
Access to System Acct Maintenance
Iphone x
Ipad


LSR Tech Solutions Employee Access
Authorization on Systems


LSR Tech Solutions Employee Access Authorization on Systems

______________________________________________________
Lisa Wessel

Prepared by
Lisa Wessel

______________________________________________________


PREFACE
A centralized LSR Tech Solutions Employee Access authorization approval policy will help the
IT department run efficiently and cost effectively. Absence of a well defined policy leaves the
company open to numerous vulnerabilities, including employees having access to the appropriate
systems for their job duties and responsibilities to keep LSR Tech Solutions against any
inhabited systems restrictions. This policy will help the employees do their job and have the
necessary system to do their job accurately.


1.0 SCOPE & PURPOSE

1.1 Scope
This document applies to all employees that have access to all the companies systems and
computers and all the companies owned computers and related software programs.

1.2 Purpose
The purpose of this policy is to address issues related to authorization and installation of any
software that has yet to be approved by the IT department. The responsible party to authorize any
access on LSR Tech Solutions systems will be the Technical Analyst.


2.1 Job Titles

LSR Tech Solutions


Accounting Manager
Manager

Sales Manager
Customer
Receptionist
Service
Assistant



2.2 References
1. Policy – “All software to be installed must be approved by the IT department prior to
installation and the designated supervisor.”If there is new software installed all templates
will have to be updated according to job descriptions. All employees with the job
description will have the same access on all of the LSR Tech Solutions software systems.
2. Level 3 Documents – LSR Tech Solutions Employee Access Authorization Request
Form. All templates are stored in the G: Information Systems/Reports/Authorization
Forms. All the templates have been developed and marked for all the systems that the
employee will need access to. All of the templates have been approved by management
and are reviewed on an annual basis.
The management that review the templates are as follows: President, Executive Vice
President, and Vice President

2.3 Definitions

Software Definition
Systems
Remote Electronic Banking of statement deposit to the bank through electronic scanning
Deposit of checks received from our customers
Capture
Online Viewing transactions and statement through the internet connections
Banking
Pay Expert Payroll System to use to generate direct deposit for employees

2.4 Acronyms

Acronym Description


Process
New employee hires or employees who change their job titles or job description will need the
employee system access form.

1. E-mail the help desk on the with the new employees name and job title. E-mail
admin@lsrtech.com.

2. The IT department will e-mail the appropriate employee system access form. The forms
are stored in the G: Information System/Reports/Authorization Forms

3. The management will review the appropriate template, sign and return to the department
to the Technical Analyst.

4. The Technical Analyst will then issue the appropriate system and create the user ID and
password. The Technical Analyst will e-mail the department supervisor with the user ID
and password for the system the employee will be granted access to.

5. The department supervisor or employee in that designated department will train the
employee on the appropriate system.


Set Up User in
LSR Tech
Solutions

Is Internet
Access
requested

Yes Go to
No
Internet and
grant Access

Is Accounting
systems
requested

Yes Go to Accounts No
Payable, Online
banking and General
Ledgers

Is Orders
systems
requested

No
Yes Go to
Internet and
grant Access

End of Process


EMPLOYEE SYSTEM ACCESS FORM PRESIDENT

Employee Name:
Supervisor Signature: _____________________________________________________
Position and Location (Branch):
Date Needed By:
Date:

Time Restrictions Signon
Times during the week 2:00 am - 01:00 am.
Times on Saturday 2:00 am - 01:00 am.
Times on Sunday 2:00 am - 01:00 am.


All Employees
Computer Core System Acct Maintenance New Accounts Parameter Transaction Input
Inquiry x x x
General Ledger
Orders x x x
Customer Service x x x
Payroll x x x
Sales
Accounting
End of Year Processing x x x
Accounts Payable/Accounts Receivable
x x x
x x x


All Employees/Human Resources
Payroll ADP/Ezlabor
Payroll x
Superviory
Pay Expert

Internet Systems
Place X in the box next to system
LSR website design
Online Banking
Remote Deposit Capture Account


LSR Tech Solutions Password Policy


LSR Tech Solutions Password Policy

______________________________________________________
Lisa Wessel

Prepared by
Lisa Wessel

______________________________________________________


PREFACE
LSR Tech Solutions passwords are designed to secure LSR Tech Solutions computer systems. A
poor password makeup may result in easy access and can compromise the entire computer
network. Absence of a well defined policy leaves the company open to numerous vulnerabilities,
including employees having access to the appropriate systems for their job duties and
responsibilities to keep LSR Tech Solutions against any inhabited systems restrictions.


TABLE OF CONTENTS

PREFACE .................................................................................................................................................................. 13
1.0 SCOPE & PURPOSE ......................................................................................................................................5
1.1 Scope ..............................................................................................................................................................5
1.2 Purpose ..........................................................................................................................................................5
2.0 JOB TITLES, REFERENCES, DEFINITIONS AND ACRONYMS ...............................................................5
2.1 Job Titles Workflow........................................................................................................................................5
2.2 Definitions ......................................................................................................................................................5
2.3 Acronyms........................................................................................................................................................6
PROCESS .....................................................................................................................................................................7
PROCESS FLOWCHART ...........................................................................................................................................


1.0 SCOPE & PURPOSE

1.1 Scope
This document is designed for all personnel of LSR Tech Solutions who have or responsible for
access that requires a password.

1.2 Purpose
The purpose of this policy is to establish a standard for strong password and protection of
password and the changing of passwords. This is all set to protect LSR Tech Solutions systems.


2.1 Job Titles

LSR Tech Solutions


Accounting Manager
Manager

Sales Manager
Customer
Receptionist
Service
Assistant


2.2 Definitions


Software Definition
Systems
Web Any sign on or membership on the internet.
Passwords
Voicemail Telephone security for messages left over the phone
Email Communication electronically through computer

2.3 Acronyms

Acronym Description


Process
All employees are required to have passwords to gain access to all computer systems that are
available on the LSR Tech Solutions systems.

1. All system levels passwords must be changed every 90 days.

2. All user level passwords must be changed every 90 days.

3. User accounts accessed through websites must have unique password and should be
changed periodically.

4. Passwords must not be sent in an email

5. All passwords us be use the preferred guidelines.

Guidelines

Common usage of password include: user, web, email and voicemails.

1. Passwords should contain eight to fifteen characters both upper and lowercase characters
along with a symbol ($, #, !).

2. Passwords should not use words in the dictionary.

3. Do not use personal information in your password.

4. Password should never be written down.

5. Do not user the remember password option when prompted.

If your password is compromised please report to Network Administrator and they can reset your
password to change to new secure password.


Password for LSR
Tech Solutions

Do you have a
strong
password: See
guideline

No
Yes

End of Change the password
Process to be secure. Is it
secure password

No
Yes

End of Process

LSR Tech Solutions

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