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#jobvite1
3
Make Better Decisions:
Why Metrics Matter
Rebecca Meissner
Jobvite | Sr. Product Manager
#jobvite1
3
Agenda
• Build your Own Benchmarks
• Measure your ROI
How can you track ROI?
Jobvite Customer Case Study
• Measure Team Efficiency
Pipeline Reporting & Time to Fill
Jobvite Customer Case Study
• What are you measuring?
• Jobvite Reporting & Analytics: What’s
next?
• Questions?
#jobvite1
3
Define Benchmarks
90% of our employees should be sharing a jobs once a month (at minimum).
Run the ‘Jobvites by Employee’ report, or customize a similar report, to identify who is referring
the most and who still hasn’t yet accepted their invite. As this metric increases, so should your # of
referrals in Interview stage, as should your number of hires by referral (also a report found in
Jobvite).
To be a productive recruiting organization we should our ‘time to fill’ should
average no more than 50 days.
Build a custom jobs pipeline report detailing the the number of candidates in each workflow
step and the time it took to fill each requisition. Leverage the ‘average’ calculated field to see how
these numbers compare across your organization.
50% of all interviews should be driven by employee referral.
Leverage the candidate pipeline report to see who is where in the hire process and then
group by Source/Source Type to identify just how many of your active candidates are coming through
your employee referral program.
#jobvite1
3
Measure Your ROI
Studies show that referral hires are better quality and are hired
faster than average hires. To measure your companies ROI,
keep a handle on the following two metrics:
1. ‘Time to Fill’
Time to fill is improved by both increasing the overall efficiency of your recruiting
team by leverage Jobvite best practices and standardized business
process/workflow and by more employees submitting candidates for referral.
1. # of referral hires made
Referrals only happen when your employees know what jobs you’re hiring for and
share them with their connections. Increasing this number means actively
encouraging employees to participate in the hiring process.
HINT: Have your employees enable Jobvite Publisher for automated
publishing of open and relevant requisitions to their social &
professional networks.
#jobvite1
3
Case Study: Jobvites -> Hires
Customer Background: Technology/Energy Vertical, hiring
highly specialized scientists and engineers.
Before enabling Jobvite Publisher:
0 - Referral Hires
Recruiting Resources:
Recruiting Team of 3, Agency Recruiting Team of 15, Marketing
$$, Job Board Posting Fees of $5k+ a month
#jobvite1
3
Case Study: Jobvites -> Hires
After enabling Jobvite Publisher:
All Jobvites were sent automatically and all applies were organic. Of the
153 applies, 10 hires were made.
Estimated cost savings: $850,000-$1M in agency fees
#jobvite1
3
Measure Team Efficiency
Where is your team loosing time? Where can your
process be streamlined?
Tips & Tricks:
• Build process around workflow (and follow it!).
• Monitor the approval chain.
• Report on user & candidate pipelines.
• Eliminate un-needed categories, types, and steps so to
improve reporting and team measurement.
• Don’t skip workflow steps!
#jobvite1
3
Case Study: Source Types
Customer Metric Measured:
Most Effective Sources
Customer started with close to 75 different sources, all tagged manually by the
recruiters on their team.
ACTION:
Cleaned up sources (15) and monitored reporting for 45 days.
DISCOVERY:
Their most effective source of hires was an engineering blog written by one of
their internal developers.
Estimated Job Board Savings (per quarter): $12,000
#jobvite1
3
What are you measuring?
Let’s build on the fly.
#jobvite1
3
Jobvite Reporting: What’s Next?
Q3/Q4 2013
• Topic Reporting:
• Candidate, Requisition, User, Compliance, Contact
• Faster reporting through Actuate
• Dashboard Analytics
• Evaluation Form Reporting
• Customizable Standard Templates
#jobvite1
3
Jobvite Reporting: What’s Next?
#jobvite1
3
Questions?
#jobvite1
3
Thank You!
Rebecca Meissner
Jobvite | Sr. Product Manager

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Summit 2013 - Adv4: Why Metrics Matter

  • 1. #jobvite1 3 Make Better Decisions: Why Metrics Matter Rebecca Meissner Jobvite | Sr. Product Manager
  • 2. #jobvite1 3 Agenda • Build your Own Benchmarks • Measure your ROI How can you track ROI? Jobvite Customer Case Study • Measure Team Efficiency Pipeline Reporting & Time to Fill Jobvite Customer Case Study • What are you measuring? • Jobvite Reporting & Analytics: What’s next? • Questions?
  • 3. #jobvite1 3 Define Benchmarks 90% of our employees should be sharing a jobs once a month (at minimum). Run the ‘Jobvites by Employee’ report, or customize a similar report, to identify who is referring the most and who still hasn’t yet accepted their invite. As this metric increases, so should your # of referrals in Interview stage, as should your number of hires by referral (also a report found in Jobvite). To be a productive recruiting organization we should our ‘time to fill’ should average no more than 50 days. Build a custom jobs pipeline report detailing the the number of candidates in each workflow step and the time it took to fill each requisition. Leverage the ‘average’ calculated field to see how these numbers compare across your organization. 50% of all interviews should be driven by employee referral. Leverage the candidate pipeline report to see who is where in the hire process and then group by Source/Source Type to identify just how many of your active candidates are coming through your employee referral program.
  • 4. #jobvite1 3 Measure Your ROI Studies show that referral hires are better quality and are hired faster than average hires. To measure your companies ROI, keep a handle on the following two metrics: 1. ‘Time to Fill’ Time to fill is improved by both increasing the overall efficiency of your recruiting team by leverage Jobvite best practices and standardized business process/workflow and by more employees submitting candidates for referral. 1. # of referral hires made Referrals only happen when your employees know what jobs you’re hiring for and share them with their connections. Increasing this number means actively encouraging employees to participate in the hiring process. HINT: Have your employees enable Jobvite Publisher for automated publishing of open and relevant requisitions to their social & professional networks.
  • 5. #jobvite1 3 Case Study: Jobvites -> Hires Customer Background: Technology/Energy Vertical, hiring highly specialized scientists and engineers. Before enabling Jobvite Publisher: 0 - Referral Hires Recruiting Resources: Recruiting Team of 3, Agency Recruiting Team of 15, Marketing $$, Job Board Posting Fees of $5k+ a month
  • 6. #jobvite1 3 Case Study: Jobvites -> Hires After enabling Jobvite Publisher: All Jobvites were sent automatically and all applies were organic. Of the 153 applies, 10 hires were made. Estimated cost savings: $850,000-$1M in agency fees
  • 7. #jobvite1 3 Measure Team Efficiency Where is your team loosing time? Where can your process be streamlined? Tips & Tricks: • Build process around workflow (and follow it!). • Monitor the approval chain. • Report on user & candidate pipelines. • Eliminate un-needed categories, types, and steps so to improve reporting and team measurement. • Don’t skip workflow steps!
  • 8. #jobvite1 3 Case Study: Source Types Customer Metric Measured: Most Effective Sources Customer started with close to 75 different sources, all tagged manually by the recruiters on their team. ACTION: Cleaned up sources (15) and monitored reporting for 45 days. DISCOVERY: Their most effective source of hires was an engineering blog written by one of their internal developers. Estimated Job Board Savings (per quarter): $12,000
  • 9. #jobvite1 3 What are you measuring? Let’s build on the fly.
  • 10. #jobvite1 3 Jobvite Reporting: What’s Next? Q3/Q4 2013 • Topic Reporting: • Candidate, Requisition, User, Compliance, Contact • Faster reporting through Actuate • Dashboard Analytics • Evaluation Form Reporting • Customizable Standard Templates