Communication

COMMUNICATION Reported by: ART C. EMA JR. 08/27/11 Communication Professor: Jo B. Bitonio - HBO

[object Object],[object Object],[object Object],Sender Receiver (Understanding) 08/27/11 Communication

[object Object],[object Object],[object Object],[object Object],[object Object],08/27/11 Communication

[object Object],Source Encoding Channel Decoding Message Feedback Message Message Message 08/27/11 Communication Receiver

Directions of Communication Downward Communication : Communication that flows from one level of the group down to the lower level. 08/27/11 Communication President Manager Manager Staff Staff Staff

Directions of Communication Upward Communication : Communication that flows from lower level up to the higher level. 08/27/11 Communication President Manager Manager Staff Staff Staff

Directions of Communication Lateral Communication : Communication among members of the same group or levels. Message Message Message Message Message Message Message Message Message 08/27/11 Communication President Manager Manager Staff Staff Staff

[object Object],Oral Communication Speeches, formal one-on-one and group discussions, and the informal rumor or grapevine are popular forms of oral communication. Written Communication Includes memos, letter, electronic mails, fax transmissions, etc. Non-Verbal Communication It refers to gestures, facial configurations, and other body movements. 08/27/11 Communication

[object Object],[object Object], CHAIN WHEEL ALL CHANNEL 08/27/11 Communication

[object Object], NETWORKS Criteria Chain Wheel All Channel Speed Moderate Fast Fast Accuracy High High Moderate Emergence of a Leader Moderate High None Satisfaction Moderate Low High 08/27/11 Communication

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],08/27/11 Communication

BARRIERS TO EFFECTIVE COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],08/27/11 Communication

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],08/27/11 Communication

CROSS CULTURAL COMMUNICATION ,[object Object],08/27/11 Communication Chinese Korean Vietnamese Arab Greek Spanish Italian English North American Scandinavian Swiss German HIGH CONTEXT LOW CONTEXT

What managers can do to minimize problems and attempts to overcome those barriers? ,[object Object],[object Object],08/27/11 Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],08/27/11 Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

THANK YOU !!! 08/27/11 Communication

Communication

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