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Twitter Overview
Twitter Overview
TailoredThoughts.com @TailoredThought
TailoredThoughts.com @TailoredThought
Julie Norris
Tailored Thoughts
Custom-fit Writing, WordPress, and Social Media
http://www.tailoredthoughts.com

Twitter Overview
TailoredThoughts.com @TailoredThought
Overview
Uses
Components
Following
Etiquette: What to do & what not to do
Apps to review and manage streams
Analytics

Twitter Overview
TailoredThoughts.com @TailoredThought
What is Twitter?
A real-time platform that enables you to quickly share
information with many people at once

Twitter.com

Twitter Overview
TailoredThoughts.com @TailoredThought
Uses
Personal
Business
Breaking News
Activism
Education
Entertainment

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweets
Followers

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweets
• 140 Characters: maximum
• < 140 Characters: recommended
Can include:
• Text
• Links
• Hashtags
• Images and video

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweets - Basic
Most tweets consist of text and a link

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweets - Hashtags
Many tweets also include hashtags.
Hashtags provide a way to sort tweets
and target them to specific audiences.

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweets - Photos
You can add
pictures, ads, o
r other types of
images.

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweets - Video
You can create
and add short
videos from
Instagram, Vin
e, & Tout.
You can also
add YouTube
videos.

Twitter Overview
TailoredThoughts.com @TailoredThought
Followers
• People that follow your feed
• Varies in numbers
• Higher number = wider audience and potential for
exposure
• Quantity vs. content

Twitter Overview
TailoredThoughts.com @TailoredThought
Links
Hashtags

Twitter Overview
TailoredThoughts.com @TailoredThought
Links
Links typically go to blog posts or news articles.
Full links take up too much space. It’s best to use
shorteners. Of those, there are two main ones that
provide tracking: bit.ly and owl.ly.

Twitter Overview
TailoredThoughts.com @TailoredThought
Bit.ly

Twitter Overview
TailoredThoughts.com @TailoredThought
Ow.ly
Shorten
the link
right inside
HootSuite

Twitter Overview
TailoredThoughts.com @TailoredThought
Hashtags (#)
• Organize information into categories
• Broadcast to a wider audience beyond just your followers

Twitter Overview
TailoredThoughts.com @TailoredThought
Hashtags (#)
• General use or custom for a specific audience
or topic (Ex: #socialmedia and #marketing)
• Can use multiple hashtags in a tweet

Twitter Overview
TailoredThoughts.com @TailoredThought
Writing Tweets
• Keep it short to save room for RTs.
• Abbreviate if necessary.
• Ask for a RT sometimes (but not always).

Twitter Overview
TailoredThoughts.com @TailoredThought
Tip
Put your link in the middle of a tweet. That
way, if someone retweets it, they can cut
hashtags or other content from the end
instead of your link.

Twitter Overview
TailoredThoughts.com @TailoredThought
Retweets
• Critical component of using Twitter
• Used to forward tweets to your followers
• Saves research time for you
• Can RT from someone with specific expertise
• Give exposure to the person you RT

Twitter Overview
TailoredThoughts.com @TailoredThought
Retweets
There are three main ways to tag a retweet (RT):
• RT
• MT
• Via

Twitter Overview
TailoredThoughts.com @TailoredThought
Retweets: Using RT
RT
Retweet
This is the main
term used for
retweets.

Twitter Overview
TailoredThoughts.com @TailoredThought
Retweets: Using MT
MT
Modified Tweet
Use if you change
the content of the
tweet in any way.
Helpful when tweets
are > 140
characters when
retweeted.

Twitter Overview
TailoredThoughts.com @TailoredThought
Retweets: Using Via
This is less commonly
used. The “via”
reference is usually
added at the end of the
tweet.

This is actually a RT of
the tweet that has the
“via” reference noting
@ConstructionInf as
the original source.

Twitter Overview
TailoredThoughts.com @TailoredThought
@ Mentions
• Have a discussion
• Direct a question or comment
• Thank-you tweets
• Giving credit to person as a
source of info (used alone or in
addition to a RT)

Twitter Overview
TailoredThoughts.com @TailoredThought
Tweet Etiquette
• Be nice
• Be positive
• Give credit. Don’t take it.
• Thank people for mentions & RTs
• Don’t spam!

Twitter Overview
TailoredThoughts.com @TailoredThought
Give Credit; Don’t Take It
• Identify the source when you retweet
• Use “via” if you’re including info that you found by
reading another’s tweet.
• If you need to, edit the tweet to list all the sources

Twitter Overview
TailoredThoughts.com @TailoredThought
Thank People!
• If someone RTs or mentions you, thank them publicly.
• If you get a lot of RTs in a short time for a tweet, perhaps group
people in one thank-you tweet.
• If someone thanks you, consider a “You’re Welcome” tweet (or just
“YW”)

Twitter Overview
TailoredThoughts.com @TailoredThought
When to Tweet
•

Time it so you can cover as many time zones as possible with one tweet.

•

Don’t waste your tweets!

•

Tweets have a short life span. New ones are posted every minute.

•

Don’t continuously repeat them, as it can be considered spam.

Twitter Overview
TailoredThoughts.com @TailoredThought
What Not to Do
• Negative tweets
• Personal
– Cisco job tweet
– http://www.msnbc.msn.com/id/29796962

• Business
– Company that sued over woman’s comment
– http://mashable.com/2009/07/28/woman-sued-tweet/
– http://mashable.com/2009/07/28/horizon-realty/

Twitter Overview
TailoredThoughts.com @TailoredThought
Apps
Using Twitter
Analytics

Twitter Overview
TailoredThoughts.com @TailoredThought
Using Twitter
The volume of tweets can be difficult to manage. It’s helpful to use
one of the main apps for viewing and tweeting.
Those apps are HootSuite and TweetDeck.
I’ll review HootSuite here.

Twitter Overview
TailoredThoughts.com @TailoredThought
HootSuite

Twitter Overview
TailoredThoughts.com @TailoredThought
Analytics
•

Twitter.com

•

Twittercounter.com

•

Tweetreach.com

•

Socialmention.com

•

Klout.com

•

Twitalyzer.com

Twitter Overview
TailoredThoughts.com @TailoredThought
Questions?

Twitter Overview
TailoredThoughts.com @TailoredThought
Thanks for Attending!
Julie Norris
•
•
•

Owner, Tailored Thoughts
http://www.tailoredthoughts.com
jnorris@tailoredthoughts.com

•
•

Twitter.com/TailoredThought
facebook.com/tailoredthoughts

Twitter Overview
TailoredThoughts.com @TailoredThought

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Twitter Overview: The Basics